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Transport Pro Truck Order Not Used (TONU)

Transport Pro makes it straightforward to record a truck order not used (TONU). You bill the customer on the load, update the dispatch so reporting, miles, and pay are correct, then let TONU pay flow to settlements when you mark the load ready to bill. Questions? Email support@transportpro.net.

Summary

Add a TONU billing code on the load line items (and zero out line haul/miles as needed), set Dispatch Type to TONU so status becomes Delivered and miles clear, then adjust driver or carrier pay with Manage so the payout reaches settlements.

Jump to Section:

Bill a Customer for TONU

If you have a TONU scenario, you typically bill the customer for it. On the Load Information screen, go to the Line Items section. Select your TONU billing code from the drop-down and enter the amount to charge. Zero out the line haul amount and miles, or adjust them so the invoice looks the way you want.

Load Line Items section with a TONU billing code and amount, and line haul zeroed out.

Note: For the full billing workflow after the load is ready, see Bill a Load.

Update the Dispatch Record to Reflect a TONU

Besides billing the customer, update the dispatch so reporting, miles, and pay to the driver or carrier are correct. On the dispatch record, select TONU from the Dispatch Type drop-down.

Dispatch record with Dispatch Type set to TONU, status Delivered, and miles zeroed.

Selecting TONU automatically:

  1. Changes the dispatch status to Delivered.
  2. Zeros out the miles on the dispatch.

Important: Mark TONU dispatches as Delivered, not Canceled. Settlements and reporting depend on that status—do not cancel TONU loads.

Update Dispatch Pay

Review and update pay to the carrier or driver. Most often you zero out dispatch pay because there is no line haul, then use the Manage link on the dispatch form to add the TONU payout.

Note: The Manage screenshot below shows a broker carrier dispatch; company-driver pay works the same way from Manage.

Manage pay window on a broker carrier dispatch used to add TONU payout.
Dispatch form with line haul pay zeroed before adding TONU pay via Manage.

After you save TONU driver/carrier pay, it displays on the dispatch. Items added with Manage pass through to the driver or carrier settlement.

Dispatch record showing saved TONU pay after using Manage.

When you mark the load ready to bill, the customer is invoiced for the TONU and the pay flows to the settlement. If TONU pay was missed on the dispatch, it can still be added directly on the settlement. See Process Settlements.

That completes the TONU process. Questions? Contact support@transportpro.net.