# Transport Pro > Plain-text copy of the public Transport Pro site for language models. The short index is [llms.txt](https://www.transportpro.net/llms.txt). Transport Pro is a U.S.-owned cloud transportation management system (TMS) for truckload freight brokers, carriers, and fleets. Truckload experts since 2011. Sales: (615) 823-1937, info@transportpro.net. Technical support: support@transportpro.net. Hours: Monday–Friday, 9:00am–5:00pm. ## Transport Pro - Truckload TMS System - URL: https://www.transportpro.net/ ## Freight Broker Software by Transport Pro: Automation & Growth - URL: https://www.transportpro.net/broker-tms-software/ Automate your freight brokerage with Transport Pro's web-based TMS. Boost profitability with our digital booking, carrier compliance, and spot quote tools. Grow Your Truckload Brokerage Faster Streamline carrier onboarding, load tracking, and billing with a Full Truckload TMS designed for your business. Book a 15-Minute Demo Broker Bottlenecks Are Costing You Loads. Slow carrier onboarding, scattered load data, and delayed billing aren’t just headaches. They’re profit killers. Why Brokers Win with Transport Pro Onboard Carriers Fast Accelerate carrier onboarding from setup to dispatch. Transport Pro simplifies every step with fast registration workflows, integrated compliance tools, and real-time communication so your carriers are ready to move freight without delay. Track Loads Easily See every load. Know every move. From load posting and sourcing to tracking and invoicing, Transport Pro keeps your brokerage organized so nothing slips through the cracks. Bill Without Delays Get paid faster with seamless billing workflows. Transport Pro connects accounting, imaging, and factoring in one system so you can invoice quickly, reduce errors, and keep cash flowing without the back-office bottlenecks. See It in Action. Book a Demo! Your Truckload Partner We know the grind—chasing drivers, fixing errors, waiting on cash. We’ve lived it. Jeremy B. / Managing Partner at Corcoran Trucking & Logistics “Reporting takes a fraction of the time. We made the switch to Transport Pro several years ago. We had grown so fast, we had issues finding a system that could offer us the operations and accounting platform we needed to support our current business and the projected future growth…” 10+ years Serving truckload brokers for over a decade. 100+ clients Trusted by top freight brokers in the industry. 99.9% uptime uptime with the integrations you need. Andrew Smith SVP at Circle Logistics We’ve been using Transport Pro for 12 years, and it’s no exaggeration to say that our company wouldn’t be where it is today without them. They’re constantly rolling out new features and updates that keep us ahead of the curve in an ever-changing industry. From streamlining our operations to improving efficiency, their TMS has been the backbone of our growth, allowing us to scale faster than we ever thought possible. It feels as if they are a part of our team. Steven Tamayo COO at Jericho Freight Transport Pro has been a key part of our operations because it fits seamlessly with how our sales, CSR, and tracking teams work. The platform is intuitive, efficient, and aligns perfectly with our workflow, making it easier to manage loads and keep things moving. One of the biggest highlights for us is the incredible support team. Their response time is fast, and they handle any issues quickly, ensuring minimal disruptions to our operations. Knowing we have a reliable TMS backed by a team that genuinely cares makes all the difference. Heath Holbert VP at 3 Rivers Logistics Simply put, Transport Pro is the best bang for your buck out there in terms of web-based TMS platforms. The company is small enough to be responsive to your individual company’s needs but still large enough to integrate with all of the major tech platforms in our space. We’ve been satisfied customers for over 10 years now, and we plan to remain customers for as long as we are in business. If you want to invest in a platform that will go the distance with your company, then I can assure you that you won’t regret your decision to partner with Transport Pro. Built for Truckload Brokers Carrier Sourcing (Onboarding and monitoring) Load Management (Posting, Tracking) Back-office Automation (Accounting, imaging) Broker TMS Features Accounting AI Operations Automation AI Powered Document Management Carrier Capacity Tools Carrier Compliance Digital Freight Booking EDI Solutions Freight Market Rates Freight Visibility Spot Quote Management Track and Trace Scale Your Brokerage in 3 Steps Map Your Needs Call to align on your brokerage goals. Launch Quickly Setup in days. Boost Profits Manage carriers, loads, billing in one hub. Start Now! Book a Demo! Not Sure Yet? Start Small and Take a Free Step Follow our LinkedIn page and keep up with the latest freight rates, tech news, and all things supply chain! Follow us! ## Trucking Dispatch Software for Carriers & Fleets - URL: https://www.transportpro.net/carrier-tms-software/ Maximize fleet efficiency with Transport Pro's trucking dispatch software. Features include load management, driver communication, and full financial packages. Run Your Truckload Fleet Smarter Automate settlements, track loads, and get paid faster with a TMS built for your fleet. Book a 15-Minute Demo Manual Chaos Is Holding Your Trucks Back. Chasing driver paperwork, juggling ELDs, and waiting on payments? That’s time and money you can’t afford to lose. Why Carriers Thrive with Transport Pro Automate Owner-Operator Pay Save time and reduce errors with recurring settlements. Transport Pro streamlines owner-operator compensation by automating pay cycles, applying deductions, and generating statements without manual input. Free up your back office to focus on growth—not spreadsheets. Track Loads in Real Time Get full visibility into your freight with ELD-connected tracking. Transport Pro integrates with top providers to deliver accurate, real-time location data on every load. Proactive updates mean fewer check calls and faster decisions. Speed Up Cash Flow Turn completed loads into invoices in minutes. Transport Pro accelerates billing by automatically pulling load data into customer-ready invoices, reducing processing time and improving cash flow. Bill faster, get paid sooner. See It in Action. Book a Demo! Your Truckload Fleet Partner We know the carrier life—driver delays, settlement headaches, and tech that slows you down. Steve O. / Founder OTI Insights & Experienced Logistics Executive “Tech support is incredible—by far the best.” 10+ years Over 10 years powering truckload carriers. 100+ clients Trusted by established truckload carriers like Medallion Transport. 99.9% uptime 99.9% uptime so you don’t have to worry. Ken Eggen Wolf River Express Why did you choose Transport Pro for your transportation management needs? Wolf River vetted out several TMS providers. We were very much impressed with the fact that Transport Pro was clean, crisp and an efficient TMS. I personally have worked with several TMS providers over a long career and I find that Transport Pro is a perfect fit for what we do. What’s your favorite feature or benefit of our platform? The freight management screen is clean, simple, and makes it easy for us to manage the freight and drivers everyday. This is the core of what we do, we pick up freight and deliver it, safely and on-time. The freight management screen allows us to see clearly everything we need to see in real time and thus we are able to make good business decisions each day that drive efficiency and customer satisfaction. What stands out to you about working with the Transport Pro team? I have said time and time again, the Transport Pro support team is phenomenal. Anytime we have had a need we simply e-mail support and within minutes, our need is met. I can tell you from experience that others out there take days to get back to you. We never experience any issues that keep us from operating our business. Yessir. I mean it, your team is great. I have had the other brands in past lives. Horrible is an understatement. Built for Truckload Carriers Dispatching Done Right (Plan loads, sync ELDs) Owner-Operator Settlements (Automate weekly deductions) Billing & Safety Hub (Imaging and driver qualification files) Simplify Your Truckload Operations in 3 Easy Steps Share Your Pain Points Call to map your operational needs. Onboard in Days Fast setup. Run Leaner Loads, settlements, billing—all in one. Start Now! Book a Demo! Not Sure Yet? Start Small and Take a Free Step Follow our LinkedIn page and keep up with the latest freight rates, tech news, and all things supply chain! Follow us! ## Pricing for Transport Pro's TMS Solutions - URL: https://www.transportpro.net/pricing/ Explore flexible pricing options for Transport Pro's cloud-based TMS. Starting at $500/month, our solutions scale with your business without hidden fees. Simple, Straightforward Pricing No Contracts. No Hidden Fees. Just a TMS That Works. At Transport Pro, we believe pricing should be simple—and that trust is earned monthly, not locked into a contract. Whether you're a small fleet or a growing brokerage, we make it easy to get started, scale with confidence, and stay in control of your costs. Transparent, Scalable Pricing Get started fast. Grow without limits. Cancel anytime. One-Time Activation & Training $2,500 flat Get up and running fast with hands-on help from our Onboarding & Customer Experience Teams. Full system setup and configuration Plug-and-play integration setup (load boards, ELDs, etc.) Base import templates for Customers and Carriers Eight (8) hours of live online training Most teams are live in just 5 hours—with extra time for advanced training or Q&A. Need help importing more complex data? Let us know—we’ll scope it and provide a quote. Additional training (if needed): $200/hour Monthly Licensing & Subscription $500/month base Includes up to 5 users +$100/month per additional active user Full access to Transport Pro platform Unlimited loads, customers, and carriers All core TMS features U.S.-based customer support from real humans No long-term contracts. Cancel anytime. Optional Add-Ons EDI Services $500/shipper (one-time setup) EDI Transactions – $250 / per month per shipper up to 5,000 transactions We handle setup, testing, deployment, monitoring, and direct shipper communication Public API Access $500/month Read-only access to loads, drivers, equipment, customers, and more Dispatch and revenue data endpoints Ideal for dashboards, BI tools, and wallboards Transport Pro Pricing Calculator How many total users will need access? Will you use optional EDI services? No Yes How many shippers require EDI? Will you need API access? No Yes Estimated Monthly Cost: $500 Estimated One-Time Setup Fee: $2,500 Ready to See What We’re About? Transport Pro is powering hundreds of truckload operations nationwide. If you’re tired of systems that slow you down, it’s time for something different. Book a Demo ## About Transport Pro: Our Story and Mission - URL: https://www.transportpro.net/about-us/ Learn about Transport Pro, a U.S.-owned and operated TMS company founded by industry veterans. Our mission is to provide cutting-edge solutions that help you grow. The Transport Pro Story Built for Truckload Freight. Backed by Grit. Transport Pro wasn’t born in a boardroom. It was born in the trenches of full truckload freight—where the margin for error is razor thin, and outdated tech makes the work more difficult than it should be. We’re here because truckload carriers and freight brokers deserve better software—built by people who actually understand what it’s like to manage freight under pressure. KENNETH KLOEPPEL Founder Kenneth Kloeppel is the brain behind the build — a product visionary who’s been shaping Transport Pro from the ground up to meet the real-world needs of brokers and carriers for the past 15 years. With a deep understanding of the industry and a relentless focus on simplicity and performance, Kenneth believes the best tech doesn’t just work — it works for you. His leadership style blends innovation with empathy. He listens to customers, understands their pain points, and builds solutions that reduce friction and truly move the needle. Whether he’s mapping out new automation capabilities or simplifying the day-to-day experience inside the TMS, Kenneth is always asking one question: “How can we make this easier and more effective for our customers?” Fun Facts About Kenneth: Loves to go fishing Obsessed with solving problems (even when he’s not at a whiteboard) Enjoys playing in a steel drum band Favorite outfit is shorts and a t-shirt with flip-flops Favorite vacation is somewhere with a beach and an ocean “Great technology isn’t about packing in more features. It’s about removing friction, streamlining processes, and helping people get their work done faster and smarter. At Transport Pro, we’re not building tools — we’re building trust.” KELLY FREDERICK Director of Sales & Marketing When Kelly isn’t helping customers find smart, scalable tech solutions, she’s living life with intention — both at home and on the road. Her approach to customer success is shaped by the things she values most: clarity, connection, and curiosity. Fun Facts About Kelly: Proud mom and passionate about family time Loves planning road trips and big family adventures Coffee enthusiast and unofficial travel agent for her circle Fall is her favorite season (bonus points if there’s a good book and a cozy blanket involved) Believes that fresh perspectives from travel help her serve clients with empathy and creativity “When it comes to choosing the right tech solution, it’s not just about features or flashy promises. It’s about finding a partner who gets your business — your goals, your challenges, and your people. We don’t want to be just another tech provider in your stack. We want to be a strategic partner — one that grows with you, adapts with you, and supports you every step of the way.” What We Stand For Simple is Powerful The best tools feel invisible—because they just work. Built for Truckload No mixed modes. No distractions. Just a relentless focus on what truckload needs. Designed to Scale Whether you’re running 10 trucks or 10 terminals, Transport Pro grows with you. Real People. Real Support. Our team picks up the phone. No bots. No scripts. Just help when you need it. Ready to See What We’re About? Transport Pro is powering hundreds of truckload operations nationwide. If you’re tired of systems that slow you down, it’s time for something different. Book a Demo ## Contact Transport Pro: Schedule a TMS Demo - URL: https://www.transportpro.net/contact-us/ Contact Transport Pro to schedule a free demo of our TMS software. Speak with a sales specialist about solutions for your trucking company or freight brokerage. Contact Us Let’s fix the chaos and help your truckload business run smoother. Let’s Talk Truckload Running a truckload operation is tough enough without chasing paperwork, reconciling billing errors, or juggling disconnected systems. Whether you’re a broker, a carrier, or both, Transport Pro is here to simplify your day-to-day and help you grow with confidence. If you’re exploring TMS options, looking for a faster onboarding process, or just want to ask a few questions, our team is ready to help. We’ve supported truckload professionals since 2011 and we know what it takes to run lean, get paid faster, and stay ahead of the chaos. Sales (615) 823-1937 info@transportpro.net Technical Support support@transportpro.net Not Sure Yet? Start Small and Take a Free Step Follow our LinkedIn page and keep up with the latest freight rates, tech news, and all things supply chain! Follow us! ## Transport Pro System Features: AI-Powered Logistics Tools - URL: https://www.transportpro.net/tms-features/ Explore Transport Pro's all-in-one features for logistics companies. Our system includes integrated accounting, automated settlements, dispatching, and document management to simplify your entire operation. System Features Power your operations with an all-in-one TMS platform designed to streamline dispatch, boost brokerage efficiency, enhance visibility, and simplify billing, settlements, and integrations. Broker Experience Carrier Experience Integration Partners Key Broker Features AI Load Entry Our system uses AI to read and parse customer rate confirmations, and builds loads for you. No manual data entry around load creation. Learn More Native EDI Our EDI technical team handles all of your EDI in-house. No third-party subscriptions or integrations needed. Our devs will work directly with your trading partners to get the job done. Learn More Digital Freight Matching/Robust Carrier Sourcing Transport Pro features several native DFM tools, and supports many integrations for capacity matching. Whether you’re trying to find carriers that have done a specific lane for you in the past, searching for carrier preferences, or looking for posted trucks on supported load boards, Transport Pro has you covered. Load Board Integrations Transport Pro integrates with the major load boards, including: DAT, Truckstop, 123 Loadboard, Trucker Tools, and Trucker Path. When you post the load from Transport Pro, the load is shared to the external boards with any notes and rates, if applied. When you cover the load in TP, the load is automatically removed from the external boards. No manual intervention. Learn More Customer Invoicing & Carrier Pay Invoice customers with a click. Send out customer invoices with supporting documentation. Process carrier pay, manage quick pay programs, and factoring companies all from Transport Pro. Comprehensive reporting, exportable to Excel/CSV Transport Pro comes included with many built-in reports including, revenue reports, activity reports, and much more. Need to get the data out? Export to Excel or CSV. Need more? Leverage our public API to connect to BI tools, create your own reports, offload data to wallboards, etc. AI Agents To Field And Book Carriers With supported integrations such as Happyrobot and CloneOps.ai, easy-to-deploy AI agents can field carrier and customer calls, so that humans can focus on what matters most – building relationships, growth, and more complex problems. Learn More Rating Tools Transport Pro can integrate with several rating sources including DAT RateView, Truckstop Rate Insights, and SONAR. Plus, Transport Pro customers can gain exclusive access to the Transport Pro Consortium. Understand what your buy and sell rates should be in seconds. Learn More Electronic Rate Confirmations/eSignature Send electronic rate confirmations to carriers directly from Transport Pro, and request a digital signature. The eSigned rate confirmation will automatically come back over attached to the load, creating a no-touch experience for ops users. Process Paperwork via Machine Learning Transport Pro features a native Intelligent Capture imaging platform that can receive paperwork from carriers and factoring companies, and then read the email and documents to automatically index paperwork for you. We’ve seen customers increase their efficiency in this area by over 70% by adopting this workflow. Learn More Built-In Accounting Package OR Two-Way Sync with QuickBooks Online Transport Pro comes included with its own complete GL accounting package. We also have a two-way integration with QuickBooks Online, if that’s your preference. Learn More Customer Portal Included Modern customer portal included with your subscription. Give your customers a proactive option for tracking their shipments, reviewing basic reports, and accessing billing documentation. Key Carrier Features AI Load Entry Our system uses AI to read and parse customer rate confirmations, and builds loads for you. No manual data entry around load creation. In House EDI Our EDI technical team handles all of your EDI in-house. No third-party subscriptions or integrations needed. Our devs will work directly with your trading partners to get the job done. Learn More Driver & Equipment Management Manage driver and equipment profiles, and keep track of basic information as well as vital safety information including CDL expiration dates, physical due dates, etc. Keep track of driver qualification files, PM schedules, and more. Seamless Driver App Experience w/ Samsara, Motive and Transflo Mobile+ When you layer on any of these supported driver app solutions, you can: send dispatch information to the driver, let the app auto update the load status and in/out times for more accurate on-time statistics, and receive the paperwork directly into the shipment in Transport Pro. Learn More Integrations with major ELD Providers When you layer on a supported ELD service with Transport Pro, you get automatic location updates for loads, real-time hours of service (HOS) in the TMS, and odometer readings for tracking PM schedules. Learn More Fuel Card Integrations When you integrate a supported fuel card service with Transport Pro, the system will automatically download fuel card transactions on a nightly basis, and push the transactions to settlements accordingly. No more manual settlement entry for fuel transactions! Learn More Customer Invoicing & Driver Pay Invoice customers with a click. Send out customer invoices with supporting documentation either directly to the customer, or transfer to your factoring company with a click. Process driver pay with ease, taking into account any automatic recurring charges, balances, etc. Integration with factoring companies We can integrate with most factoring companies out there. When you integrate your factoring company with Transport Pro, you can transfer your schedules directly from Transport Pro to your factoring company with a simple click. Learn More Built-In Accounting Package OR Two-Way Sync with QuickBooks Online Transport Pro comes included with its own complete GL accounting package. We also have a two-way integration with QuickBooks Online, if that’s your preference. Learn More Comprehensive reporting, exportable to Excel/CSV Transport Pro comes included with many built-in reports including, revenue reports, activity reports, and much more. Need to get the data out? Export to Excel or CSV. Need more? Leverage our public API to connect to BI tools, create your own reports, offload data to wallboards, etc. Customer Portal Included Modern customer portal included with your subscription. Give your customers a proactive option for tracking their shipments, reviewing basic reports, and accessing billing documentation. Not Sure Yet? Start Small and Take a Free Step Follow our LinkedIn page and keep up with the latest freight rates, tech news, and all things supply chain! Follow us! ## Freight News & Market Analysis | Transport Pro TMS - URL: https://www.transportpro.net/articles/ Stay up to date with the latest freight news and market analysis from Transport Pro. Our articles cover key industry trends, economic reports, and crucial insights on van, reefer, and flatbed rates to help brokers and carriers navigate the evolving logistics landscape. ## Transport Pro Support: Help and Resources for Our TMS Users - URL: https://www.transportpro.net/support/ Get fast, reliable support from the Transport Pro team. Browse Transport Pro TMS training guides covering dispatch, billing, settlements, accounting, and integrations. ## Transport Pro Integration Partners - URL: https://www.transportpro.net/integration-partners/ Transport Pro integrates with leading logistics platforms like DAT, Motive, and Transflo. Streamline your workflows and data with our seamless integrations. ## Carrier Capacity Tools for Freight Brokers | Transport Pro - URL: https://www.transportpro.net/broker-tms-software/carrier-capacity-tools/ Boost your carrier reuse and cover loads faster with Transport Pro's carrier capacity tools. Our system automatically matches available loads with registered carriers in your network. Carrier Capacity Tools Match loads with available trucks, and send emails to carriers from the capacity platform with a click. Unlock available capacity based on history, lane preferences, and much more. About This Feature Quickly match your freight to available trucks. Every minute spent hunting for capacity outside the TMS delays booking. When available trucks are visible inside the system, brokers can match freight to capacity instantly—before a competitor does. Find the carriers you want to do business with, and email them directly from the Transport Pro Capacity platform. Work with trusted repeat carriers, creating a more cost-effective, reliable service for your customers, while improving your margins.  Click here for a full list of system features Boost Carrier Reuse Cover Loads Faster Increase Customer Satisfaction What Our Customers Are Saying The staff at Transport Pro does a great job of listening to ideas that we may have as a company, and then implementing them into the software if they feel it would be a good fit. Jason K VP Sales and Operations The ease of use has allowed my office to transition to this software quickly and efficiently. The ability to send electronic invoices to customers is a fantastic feature. Ted V VP of Operations It greatly reduces the information confusion traffic and offers ease of access. It has been a very good tool for us to monitor positive trips and safety for our team. Arno L General Manager Not Sure Yet? Start Small and Take a Free Step Follow our LinkedIn page and keep up with the latest freight rates, tech news, and all things supply chain! Follow us! ## Carrier Compliance & Onboarding for Freight Brokers - URL: https://www.transportpro.net/broker-tms-software/carrier-compliance/ Prevent claims and onboard carriers 50% faster with automated compliance tools. Our system proactively monitors carrier authority and insurance to protect your brokerage. Carrier Compliance Carrier compliance is the foundation of a brokerage business because trust, risk management, and operational integrity all depend on it. You can count on Transport Pro to help protect your business. About This Feature Working with an uninsured, unauthorized, or unsafe carrier can lead to lawsuits, FMCSA penalties, and massive financial exposure. Carrier compliance safeguards your business from accidents, cargo claims, and legal blowback by ensuring only vetted carriers haul your freight. That’s why Transport Pro has teamed up with companies, such as Highway, to ensure that you have confidence in your carrier network. Automate the onboarding and monitoring process, and get proactive notifications before dispatching a carrier. Carrier falls out of compliance? Transport Pro will block them. Click here for a full list of system features Prevent Claims Due to Bad Carrier Shut Down Bad Actors 50% Faster Carrier Onboarding What Our Customers Are Saying The staff at Transport Pro does a great job of listening to ideas that we may have as a company, and then implementing them into the software if they feel it would be a good fit. Jason K VP Sales and Operations The ease of use has allowed my office to transition to this software quickly and efficiently. The ability to send electronic invoices to customers is a fantastic feature. Ted V VP of Operations It greatly reduces the information confusion traffic and offers ease of access. It has been a very good tool for us to monitor positive trips and safety for our team. Arno L General Manager Not Sure Yet? Start Small and Take a Free Step Follow our LinkedIn page and keep up with the latest freight rates, tech news, and all things supply chain! Follow us! ## Digital Freight Booking for Real-Time Load Offers - URL: https://www.transportpro.net/broker-tms-software/digital-freight-booking/ Increase loads booked per broker with digital freight booking. We provide a branded page where approved carriers can book loads in real-time and submit offers, boosting your operational efficiency. Digital Freight Booking Looking for a faster, automated way to book freight? Transport Pro’s Book Now feature is a game changer for brokers ready to adopt digital freight booking processes. About This Feature Transport Pro’s Book Now feature empowers freight brokers to embrace online load booking with qualified carriers. Share your available freight on your company website, and allow bookings from there. Or, post your loads to external boards and allow online bookings that way. Don’t worry – there are safeguards in place to ensure that only qualified carriers can submit offers, or book loads. Online load booking can reduce calls, emails and headaches. Click here for a full list of system features Increase Loads Booked Per Broker Seamlessly Integrated Enhanced Carrier Experience What Our Customers Are Saying The staff at Transport Pro does a great job of listening to ideas that we may have as a company, and then implementing them into the software if they feel it would be a good fit. Jason K VP Sales and Operations The ease of use has allowed my office to transition to this software quickly and efficiently. The ability to send electronic invoices to customers is a fantastic feature. Ted V VP of Operations It greatly reduces the information confusion traffic and offers ease of access. It has been a very good tool for us to monitor positive trips and safety for our team. Arno L General Manager Not Sure Yet? Start Small and Take a Free Step Follow our LinkedIn page and keep up with the latest freight rates, tech news, and all things supply chain! Follow us! ## Intelligent Capture & Document Automation for Logistics - URL: https://www.transportpro.net/broker-tms-software/intelligent-capture/ Reduce imaging time by 60% in 45 days with Intelligent Capture. Our system uses machine learning to automate document processing, leading to faster billing and improved cash flow. Intelligent Capture Capture faster, organize smarter, and streamline billing with in-cab scanning, mobile uploads, secure cloud storage, and permission-based access, all built into every Transport Pro TMS. About This Feature There are piles of paperwork that brokers have to deal with on a daily basis. Things get lost in an email, hours are spent splitting pages and manually uploading to other systems. It’s a pain. With Transport Pro’s Intelligent Capture imaging system, pull images from your email directly into Transport Pro. But we don’t stop there. The platform will split the pages, and use machine learning to index and doc type each page for you. Click approve, and you’re done.  Click here for a full list of system features 40% Faster Document Processing Faster Customer Billing & Cash Flow Carrier Satisfaction / Faster Pay What Our Customers Are Saying The staff at Transport Pro does a great job of listening to ideas that we may have as a company, and then implementing them into the software if they feel it would be a good fit. Jason K VP Sales and Operations The ease of use has allowed my office to transition to this software quickly and efficiently. The ability to send electronic invoices to customers is a fantastic feature. Ted V VP of Operations It greatly reduces the information confusion traffic and offers ease of access. It has been a very good tool for us to monitor positive trips and safety for our team. Arno L General Manager Not Sure Yet? Start Small and Take a Free Step Follow our LinkedIn page and keep up with the latest freight rates, tech news, and all things supply chain! Follow us! ## Real-Time Track and Trace for Freight Brokers - URL: https://www.transportpro.net/broker-tms-software/track-and-trace/ Gain real-time shipment visibility with Transport Pro's Track and Trace. Our system integrates with leading tracking solutions to improve communication, manage exceptions, and provide transparent customer updates. Track and Trace Track smarter, respond faster, and stay connected with your carriers throughout the load lifecycle. About This Feature Real-time visibility is a core requirement for any freight broker. Ditch the manual check calls by leveraging our native text messaging tool, and by layering on supported integrations with tracking systems like Trucker Tools and Macropoint. Know where your shipments are at all times, and send real-time ETA updates. When you offer transparency, you build a more professional, satisfactory experience for your customers. Click here for a full list of system features Transparent Customer Tracking Improve Communication w/ Carriers Proactively Manage Expectations What Our Customers Are Saying The staff at Transport Pro does a great job of listening to ideas that we may have as a company, and then implementing them into the software if they feel it would be a good fit. Jason K VP Sales and Operations The ease of use has allowed my office to transition to this software quickly and efficiently. The ability to send electronic invoices to customers is a fantastic feature. Ted V VP of Operations It greatly reduces the information confusion traffic and offers ease of access. It has been a very good tool for us to monitor positive trips and safety for our team. Arno L General Manager Not Sure Yet? Start Small and Take a Free Step Follow our LinkedIn page and keep up with the latest freight rates, tech news, and all things supply chain! Follow us! ## Spot Quote Management for Faster Bids & Increased GP - URL: https://www.transportpro.net/broker-tms-software/spot-quote-management/ Place bids 60% faster and increase your gross profit by 30% with our Spot Quote Management system. Leverage real-time rate data to ensure a winning rate. Spot Quote Management Generate suggested buy and sell rates in seconds. Whether you’re connected to multiple rating sources, or leveraging the TPX Rate Consortium, Transport Pro has you covered. About This Feature The spot quote management tool is designed to give you accurate market rates in seconds. Spot opportunities move fast. Transport Pro’s built-in spot quoting tool lets brokers generate, send, and manage quotes within seconds—directly from the TMS—without toggling between spreadsheets, emails, or external tools. Connect to your favorite rating syndicates and leverage the Transport Pro Consortium. Quote fast. Build trust. Win more business.  Click here for a full list of system features Place Bids 60% Faster Track Employee Win Ratio Increase GP by 30% What Our Customers Are Saying The staff at Transport Pro does a great job of listening to ideas that we may have as a company, and then implementing them into the software if they feel it would be a good fit. Jason K VP Sales and Operations The ease of use has allowed my office to transition to this software quickly and efficiently. The ability to send electronic invoices to customers is a fantastic feature. Ted V VP of Operations It greatly reduces the information confusion traffic and offers ease of access. It has been a very good tool for us to monitor positive trips and safety for our team. Arno L General Manager Not Sure Yet? Start Small and Take a Free Step Follow our LinkedIn page and keep up with the latest freight rates, tech news, and all things supply chain! Follow us! ## AI Automation for Logistics: Eliminate Check Calls - URL: https://www.transportpro.net/tms-features/ai-automation/ Stop paying agents to sit on the phone. Our integrated AI handles routine inbound and outbound calls—from check calls to payment status—freeing your team to focus on strategic growth. Where AI Does the Heavy Lifting in Your Operations The right AI solution doesn't replace your team; it eliminates the repetitive, time-consuming tasks that slow down your entire brokerage or fleet operation. 🚚 Load Status Updates AI handles shipment updates and customer notifications, drastically reducing manual call volume. 💲 Payment Status Calls Monitors invoice and payment statuses, answers carrier inquiries, flags delays, and ensures faster cash flow. 📞 Outbound Check Calls Reaches out to carriers to confirm availability, pickup times, and delivery updates, eliminating manual follow-ups. 🔔 Inbound Load Leads Answers and routes incoming carrier calls from load boards, capturing crucial details and reducing missed opportunities. ⏰ Zero Hold Times Handles calls immediately, eliminating hold times and keeping drivers, carriers, and customers moving. Integration Partners Solve Your Biggest Bottlenecks with Automation For carriers and brokers alike, time spent on the phone is time lost to profitability. Integrating AI tools directly into Transport Pro ensures that all routine communications are handled instantly, automatically, and accurately. 💻 Eliminate Manual Follow-ups: Automates outbound and inbound calls, keeping carriers and customers informed without your staff lifting a finger. 💵 Accelerate Cash Flow: Monitors invoice and payment status, which actively reduces payment delays for both brokers and carriers. 🎮 Maximize Opportunities: Automated communication confirms load availability and schedules, ensuring missed opportunities are minimized. 🔥 Instant Service: AI answers calls immediately, removing hold times and speeding up operations for everyone involved in the supply chain. AI That Learns from Your TMS Data Our AI doesn't work in a silo. It is seamlessly integrated, sharing data across all systems in real-time. This allows the AI to use live load status, payment details, and carrier history to provide accurate, context-aware responses every time. ✓ Unified Communication: AI manages inbound and outbound calls directly via Transport Pro's communication tools. ✓ Automated Task Flow: Repetitive tasks like check calls and load confirmations are automated end-to-end within the system. ✓ Financial Transparency: AI answers carrier/broker inquiries about factoring and payment status using live accounting data, boosting trust and reducing manual calls. ## AI Document Automation for Logistics & Freight Brokers - URL: https://www.transportpro.net/tms-features/tms-document-automation/ Stop manual paperwork. Transport Pro's Intelligent Capture uses AI to automatically index, label, and match documents (PODs, invoices) to loads, improving cash flow and reducing back-office work. From Inbox to Indexed: Transport Pro's Intelligent Capture uses Artificial Intelligence to automatically process your paperwork so your team only manages the exceptions. The Case for AI in Your Back Office Manual document processing is slow, error-prone, and unsustainable for growing logistics companies. Intelligent Capture uses Machine Learning to eliminate the bottleneck, allowing your team to focus entirely on capacity and revenue, not filing. ⏰ Instant Cash Flow AI processes documents in seconds, enabling faster invoicing, reducing your DSO, and improving cash flow immediately. 💻 Scalable Efficiency Handle higher shipment volume without adding headcount. AI handles the repetitive tasks, maximizing staff output. 🔍 Perfect Indexing Machine Learning ensures documents are indexed, labeled, and filed accurately the first time, eliminating lost paperwork. How AI Solves Broker and Carrier Pain Points Our native Intelligent Capture platform leverages cutting-edge AI and ML to handle the tedious back-office work, freeing your team to focus on customers and growth. AI Inbox Management ML Accuracy Billing Acceleration Unified Workflow AI Eliminates Email Digging Automatically captures, indexes, and labels documents from carriers and factoring companies. No more digging through email attachments, shared folders, or driver uploads. AI-driven automation handles the tedious back-office tasks. This frees your team to focus on capacity, sales, and customer service. Machine Learning Drives Accuracy ML automatically reads, indexes, and labels documents (POD, Rate Con, Invoice) with superior accuracy. Accurate indexing means fewer missed invoices and no lost paperwork delaying payments. Documents are instantly matched to the correct load or customer record. The system actively learns from your data to constantly reduce exceptions. Bill in Minutes, Not Days With documents instantly matched to loads, your team can invoice sooner. This accelerates your billing cycle, keeping cash flowing through your operation. Faster settlements improve carrier satisfaction and retention. AI acts as the crucial link between delivery and payment. Everything in One TMS Manage, search, and share documents directly inside Transport Pro—no extra software required. All compliance records live inside Transport Pro—no switching systems. Provides a single, secure source of truth for all load-related paperwork. This integrated approach supports audit-ready record keeping. How Transport Pro's AI Works for You Our solution is not an add-on; it's a native part of Transport Pro. This means immediate integration, seamless data flow, and the power of AI at your fingertips without the complexity. Smart Reading and Context Matching Intelligent Capture uses a specialized AI engine to automatically read key data points and document types (like PODs and rate cons) in seconds. It instantly matches the file to the correct load or customer record inside Transport Pro—no extra clicks, just managing the exceptions. Continuous Machine Learning The system uses Machine Learning to improve its accuracy over time. Every successful index refines the model, reducing the volume of manual exceptions your team needs to handle and ensuring greater accuracy as your document volume grows. Native TMS Integration Because Intelligent Capture is built directly into Transport Pro, you avoid the cost, complexity, and security risks of third-party document tools. Everything works together, ensuring a unified, faster workflow from booking to billing. ## Automated Carrier & Driver Payments: Fast TMS Integration - URL: https://www.transportpro.net/tms-features/tms-carrier-payment-automation/ Streamline back-office finance. Integrate payment solutions with Transport Pro to automate settlements, reduce errors, provide real-time status, and ensure fast, accurate payouts. Stop relying on slow, manual payment processes. Transport Pro integrates with leading payment services to automate settlements, ensure accuracy, and build carrier trust. The Digital Foundation of Fast, Secure Payments Paying carriers and drivers involves accuracy, compliance, and speed. Integrated payment solutions manage this complexity by leveraging seamless data transfer from your TMS to secure financial providers. 💰 Eliminate Manual Data Entry: Integrated payments eliminate manual data entry and the delays between billing and payment processing. ⏱ Automate Back-Office Tasks: Automating payments through your TMS cuts down on repetitive tasks like reconciling invoices and chasing confirmations. 📈 Real-Time Financial Insight: With payments tied directly into your TMS, you gain instant insight into revenue and outstanding balances for accurate budgeting. 🔒 Secure Processing & Auditability: Integration reduces the risk of manual entry errors and leverages secure third-party payment gateways for processing. Integration Partners Eliminate Payment Headaches, Build Trust The biggest time sinks in the back-office are manually preparing settlements and resolving payment discrepancies. Transport Pro solves these by connecting your financial data directly to your payment platform. 💵 Direct & Fast Payouts Integrated payment tools let brokers pay carriers (and carriers get paid) directly through Transport Pro, reducing delays and eliminating separate platforms. ✅ Minimize Costly Errors Transport Pro syncs payment data automatically, minimizing manual errors and streamlining back-office accounting, ensuring accurate payouts every time. 🔍 Real-Time Status Visibility Both brokers and carriers can see real-time payment statuses and histories right inside the TMS—no more guesswork or chasing down updates or lost paperwork. 💬 Strengthen Carrier Trust Faster, more reliable payments build trust with carriers, making your brokerage a preferred partner when securing critical capacity for future loads. Secure Connectivity to Your Trusted Provider Transport Pro works with the industry's most trusted payment solutions to provide seamless API connections that transfer settlement data quickly, securely, and with zero manual effort. ✓ API Integration: Transport Pro securely connects with trusted third-party payment providers through APIs, enabling real-time communication between platforms. ✓ One-Click Payouts: Once settlements are approved in Transport Pro, payments can be automatically issued through the connected provider with a single click. ✓ Universal Options: Whether you're a broker paying carriers or a carrier paying drivers, there are integration options to fit your specific needs. ✓ Audit-Ready Records: All payment history and transaction details remain stored and linked to the load inside Transport Pro for effortless auditing. ## Carrier Compliance Software for Freight Brokers | Transport Pro TMS - URL: https://www.transportpro.net/tms-features/carrier-compliance-software/ Protect your brokerage from fraud and liability with Transport Pro's integrated carrier compliance solutions. Automate carrier vetting, get real-time alerts, and streamline your entire workflow. Layering automated compliance technology into your TMS is no longer a luxury—it's your best defense against fraud, liability, and costly disruptions. One Bad Carrier Can Cost You Everything In today's market, relying on gut checks and manual processes for carrier vetting is a high-stakes gamble. A single non-compliant carrier can expose your brokerage to crippling liability, damage your reputation, and bring your operations to a halt. Top brokers aren't just moving freight; they're building a fortress of compliance around their business. ✓ Avoid crippling liability from accidents, fraud, or carriers with lapsed insurance. ✓ Meet customer expectations by providing properly vetted, reliable carriers for every single load. ✓ Prevent rejected loads and downtime caused by carriers who don't meet compliance standards. Integration Partners Stop Chasing Paperwork. Start Driving Growth. Integrating carrier compliance technology directly into your workflow transforms a slow, manual process into a powerful, automated asset. Stop reacting to problems and start preventing them before they happen. 🔗 Automate Carrier Checks Eliminate the manual chase. Our system automatically verifies authority, safety ratings, and insurance, so your team can focus on moving loads. 🚩 Real-Time Alerts Get instant flags inside your TMS the moment a carrier's insurance or authority expires. Never book a load with a non-compliant carrier again. ⏱ Onboard in Minutes Drastically reduce your exposure to fraud and liability while getting new, qualified carriers approved and moving freight in minutes, not days. Compliance Data, Right Where You Need It Stop switching between systems. Our deep integration pipes critical compliance data directly into your Transport Pro TMS. All the information you need to make smart, safe decisions lives in one place, streamlining your entire workflow. ✓ Instant Data Sync: Insurance, authority, and safety data flow directly into Transport Pro, cutting down setup time. ✓ Smart Load Assignment: Only fully compliant carriers appear as available options when you're assigning a load. ✓ Unified Record Keeping: All compliance documents and records are stored centrally within Transport Pro for easy access. ## Don't Just Track the Truck - Track the Freight - URL: https://www.transportpro.net/tms-features/asset-cargo-security-tms/ Go beyond ELDs. Integrate asset trackers to secure high-value cargo, prevent theft with geofencing, eliminate manual yard checks, and boost trailer utilization - all inside your TMS. The truck's just half the story. Integrate asset tracking to gain real-time location, security alerts, and full visibility over your high-value trailers and cargo. The Next Level of Visibility and Security Asset tracking uses dedicated devices on trailers, containers, or cargo to give you independent, precise data that eliminates blind spots and dramatically enhances security. 📍 Pinpoint Trailer Location: Asset trackers provide a near-continuous, precise location on a map, eliminating manual yard checks and enabling dispatchers to locate the nearest available trailer quickly. 🔒 Theft Prevention via Geofencing: Set virtual boundaries (geofences) and receive instant alerts if a trailer or cargo enters or leaves an unauthorized area, significantly improving security and recovery chances. 🎯 Cargo Condition Monitoring: Physical trackers can detect temperature or humidity changes, routing alerts back to the broker/carrier—critical for sensitive freight like refrigerated goods. ⏱ Proactive Customer Updates: Freight brokers and carriers can provide customers with highly accurate, proactive ETAs and real-time updates on their shipments, building trust and transparency. Integration Partners Utilization, Security, and Peace of Mind For motor carriers, maximizing the usage of every trailer is key to profitability. For brokers, protecting high-value cargo is everything. Integrated asset tracking addresses both by eliminating blind spots. 📍 Instant Yard Visibility: Dispatchers see the real-time location of every trailer directly in the TMS, eliminating the need for manual yard checks or calls. 🔒 Theft Risk Reduction: Immediate alerts notify you if a trailer is moved outside of a designated area/yard, facilitating rapid recovery and loss prevention. ⏱ Manual Effort Eliminated: No need for manual check calls to drivers about trailer location or availability when dispatching the next load. 💬 Customer Satisfaction: Live, reliable data in the TMS allows users to seamlessly share real-time updates and ETAs with customers, building unparalleled trust. Trailer and Cargo Data, Where You Need It Transport Pro integrates with dedicated asset tracking providers to pull non-truck location data directly into the system, attaching it to the specific trailer or load ID. ✓ Trailer Location Sync: Asset tracking services bring trailer location data directly into the TMS, providing instant utilization insights. ✓ Cargo-Level Tracking: Physical trackers can be placed on the cargo inside of the trailer, with location updates on the cargo itself flowing back into Transport Pro. ✓ Environmental Alerts: Trackers can detect temperature changes, door openings, or light exposure, routing these critical alerts back to the broker in real-time. ✓ Operational Clarity: Real-time location updates eliminate the need for a dispatcher to make manual calls or toggle to other sites to see the trailer's location. ## Driver App Integration: Eliminate Check Calls & Automate POD - URL: https://www.transportpro.net/tms-features/tms-driver-app-communication/ Connect drivers directly to your TMS. Automate load status, get electronic POD instantly, centralize messaging, and eliminate check calls with integrated driver app solutions. Goodbye check calls, hello REAL-TIME VISIBILITY. Integrate a driver app with Transport Pro to streamline communication, automate updates, and slash administrative time. How a Driver App Becomes Your Digital Dispatcher A modern driver app transforms the manual process of status updates and paperwork into a seamless digital workflow. This technology is the bridge between the freight on the road and your TMS data. 📍 Instant Load Status & Location: Drivers can send location, load status, and delivery confirmations instantly, keeping everyone in the loop without interruptions. 📱 Eliminate Check Calls: Automated updates reduce the need for constant check calls between drivers, dispatch, and brokers, saving hours every day. 🚛 Maximize Drive Time: Driver apps streamline workflows, helping drivers spend more time on the road and less on administrative tasks or communication. 💬 Boost Driver Satisfaction: Providing drivers with easy-to-use digital tools simplifies their day, minimizes frustration, and improves overall job satisfaction. Integration Partners The TMS Benefits: Centralized, Real-Time Operations By linking the driver's phone directly to your TMS, you eliminate fragmented communication and ensure all critical information—from location to POD—is instantly centralized. 👁 Instant Load Visibility Brokers and carriers can see driver locations, load status, and delivery updates instantly within the TMS, eliminating the communication lag. ❗ Proactive Exception Alerts Alerts, photos, and electronic notes from drivers allow brokers and carriers to quickly address delays, damages, or exceptions before they impact the customer. 💬 Unified Messaging Hub Centralized messaging between dispatch, drivers, and brokers eliminates missed calls, fragmented texts, and confusing communication breakdowns. 📄 Automated Electronic POD Electronic proof of delivery, signatures, and load updates automatically sync with Transport Pro, cutting down on paperwork and accelerating billing. The Seamless Integration Workflow Transport Pro ensures that data from the driver app flows instantly and accurately to the people who need it, reducing manual steps and ensuring clarity from end to end. ✓ Instant Sync: Driver app updates—including location, load status, and delivery confirmations—automatically sync with Transport Pro, providing instant visibility for brokers and carriers. ✓ Paperless Documentation: Proof of delivery, signatures, and photos captured in the driver app are directly uploaded to Transport Pro, reducing manual paperwork and errors. ✓ Centralized Instructions: Dispatchers and brokers can send instructions or updates through Transport Pro, which are instantly delivered to drivers via the app. ✓ Empowerment: Build trust by keeping open communication and giving drivers tools that are efficient and easy to use, leading to higher retention. ## EDI Integration for Logistics: Automate Tenders & Invoices - URL: https://www.transportpro.net/tms-features/native-edi-solutions/ Streamline your supply chain with Transport Pro's native EDI. Automate load tendering, real-time status updates, and invoicing to boost efficiency and secure faster payments. Stop shuffling paper and eliminating manual entry. EDI (Electronic Data Interchange) automates communication with your partners, turning data into real-time dollars. The Digital Foundation of Modern Freight Love it or hate it, EDI is the core technology that allows companies to digitally exchange business documents without human intervention. Think of it as a universal language for B2B transactions . ✅ Accelerated Transaction Cycles Automation speeds up transactions by eliminating manual entry, dramatically reducing errors, and accelerating your order-to-cash cycle. 📄 Digital Document Exchange EDI is the digital exchange of business documents (like tenders, invoices, and status messages) between companies in a standardized format. 🔒 Enhanced Security & Auditability EDI transactions are highly secure, encrypted, and provide a digital audit trail, ensuring regulatory compliance and data integrity. 🚀 Replaces Manual Processing It replaces paper, email, and manual processing of shipment notices and invoices with automated, electronic communication, saving hours of administrative time. 💻 Seamless TMS Integration EDI can be seamlessly integrated with your TMS to streamline every step of the process and give you immediate, comprehensive visibility. 🌐 Standardized Format EDI utilizes strict, standardized formats that ensure all trading partners—from small carriers to large shippers—can read and process data consistently. True Integration: EDI Built Directly into Transport Pro Our TMS eliminates the complexity of external EDI systems. Transport Pro's team of EDI developers will handle the entire setup of each shipper in your network. Our native EDI framework handles the full range of logistics documents seamlessly and securely, giving you compliance peace of mind. ✓ Automated Load Tenders: Shippers send load tenders via EDI directly into Transport Pro, eliminating manual data entry completely. ✓ Real-Time Status Updates: Transport Pro automatically transmits pickup, in-transit, and delivery milestones back to shippers through EDI. ✓ Streamlined Billing: EDI pushes invoices directly from Transport Pro to shippers' accounting systems, streamlining accounts receivable and speeding up payments. EDI Solves Your Biggest Operational Headaches For both carriers needing to satisfy big shippers and brokers aiming for maximum transactional volume, EDI integration is the non-negotiable step to sustained growth. 💻 Reduce Administrative Workload: Automates order tendering, status updates, and invoicing, significantly reducing errors and administrative work. ⏱ Ensure Faster Response Times: Real-time data exchange with shippers, carriers, and partners ensures faster responses and far fewer costly delays. 💰 Shorten Billing Cycles: Automated invoicing and proof-of-delivery transmissions shorten billing cycles and drastically reduce payment delays. 📈 Gain Competitive Edge: Meeting shippers' EDI compliance requirements strengthens partnerships and opens doors to lucrative freight opportunities. ## From Pump to Profit — Integrate Fuel Cards Today | Transport Pro - URL: https://www.transportpro.net/tms-features/fuel-card-integrations/ Integrate your fuel cards directly into Transport Pro TMS. Automate transaction import, secure margins, and gain real-time visibility into driver spend and expense data. Fuel is the single largest expense for motor carriers. By integrating your fuel card provider directly with Transport Pro, you transform every gallon purchased into real-time data that drives profitability. More Than Just Plastic: The Core Value of Trucking Fuel Cards Fuel cards are an essential tool for any asset-based motor carrier. They simplify transactions and, more importantly, they are the gateway to significant savings and financial control on the road. Here's a look at the fundamental benefits your fleet already utilizes: 💵 Negotiated Savings: Carriers use fuel cards to access negotiated per-gallon savings at partner truck stops nationwide, immediately cutting operational costs. 💳 Credit and Cash Flow: Fuel cards provide necessary credit, allowing drivers to fuel up instantly without the company having to pay cash upfront. 📜 Simplified Record Keeping: Every swipe creates a complete digital record, making it inherently easier to monitor and reconcile fuel purchases compared to cash receipts. 🔒 Expense Control: Companies can easily set limits and restrictions on cards to prevent unauthorized or non-fuel purchases, protecting against misuse. 🔎 Data for Analysis: The detailed data generated by fuel cards helps fleets analyze routes, fuel usage efficiency, and identify future cost-saving opportunities. Integration Partners The Power of Connection: Fuel Card Integration Solves Back-Office Headaches Moving from a standalone fuel card system to a TMS-integrated solution is how carriers truly unlock efficiency. Integration removes manual processes, speeds up reconciliation, and gives you actionable insight the moment a driver swipes their card. Here's how linking your fuel cards with Transport Pro solves problems 🛑 Zero Manual Entry: Fuel transactions flow directly into Transport Pro, eliminating manual data entry, saving hours of back-office workload, and preventing costly typos. 🚨 Instant Anomaly Detection: Gain instant insight into driver purchases and fuel spend, helping your team spot unauthorized activity or potential issues before they become costly financial losses. 💹 Seamless Settlement: Integration automatically links fuel card activity with driver settlements, making it easier to manage credit, calculate payments, and process reimbursements accurately. 🔐 Robust Internal Controls: Built-in controls within the TMS automatically flag and prevent transactions that fall outside company guidelines, ensuring compliance. Turn Every Gallon into Data That Drives Decisions The core benefit of the Transport Pro integration is the speed and granularity of the data flow. You don't just get a transaction amount—you get a comprehensive expense record automatically tied to the exact assets and personnel involved. 🚛 Accurate Accountability Transactions are automatically associated with specific trucks and drivers, enabling accurate reporting, settlement calculations, and individual accountability. ⚙️ Automated Expense Records Fuel card purchases automatically import into Transport Pro, keeping your expense records and General Ledger up-to-date with zero delay. 🔄 Constant Data Sync Transport Pro maintains a constant data sync, ensuring that the expense data you see in your TMS is always the most current record available. ⚡ Real-Time Funds Loading With supported fuel card providers, you can load money to fuel cards directly from within the TMS in real time, streamlining driver payroll advances. ## Instant Cash Flow: Freight Factoring Integration for TMS Solutions - URL: https://www.transportpro.net/tms-features/factoring-tms-integration/ Unlock working capital instantly. Transport Pro integrates with top factoring companies to automate invoice schedules, reduce errors, and give carriers and brokers immediate access to cash. Transport Pro's factoring integration turns your unpaid invoices into immediate working capital, keeping your trucks and business moving. The Non-Negotiable Need for Freight Factoring In today's supply chain, waiting 3 or 4 days for your factoring schedule to process can be the difference between fixing a truck, paying for fuel, or feeding a driver's family. Transport Pro helps by streamling the freight billing process and integrating with your factoring company, so you can get schedules out the door on the same day. 💰 Instant Cash for Invoices Factoring converts unpaid invoices into instant cash flow, allowing you to cover fuel, payroll, and maintenance without waiting on customers. 🚚 Maintain Operational Momentum It helps pay for fuel, maintenance, and day-to-day expenses, ensuring your operations run smoothly and you can take on more loads. 🛡 Protection Against Slow Pay The factoring company often assumes the risk of non-payment, protecting carriers and brokers from slow-paying or defaulting clients. 📊 Outsource Collections Outsourcing collections streamlines your accounts receivable management, freeing up your internal staff from chasing payments. 📈 Capital for Growth Factoring provides working capital that allows you to expand routes or invest in equipment without tying up internal cash reserves. Integration Partners From Load-to-Cash in Minutes, Not Days When your TMS talks directly to your factoring partner, the manual process of submitting invoices vanishes. This integrated flow dramatically shortens your cash cycle and reduces the opportunity for costly errors. 🚀 Instant Scheduling Invoices generated in Transport Pro are sent to the factoring company with a single click, eliminating manual exports or uploads. 💻 No Manual Paperwork Carrier load details, rates, documents, and payment terms are shared seamlessly with the factoring partner for fast verification. ✅ Zero Error Rate Seamless integration minimizes errors in billing and payment details, accelerating the approval process. 📈 Predictable Revenue Faster, predictable payments let carriers and brokers forecast revenue and manage expenses more effectively for long-term stability. ## Load Board Integration: Automated Posting & Capacity Sourcing - URL: https://www.transportpro.net/tms-features/load-board-automation/ Eliminate manual posting. Transport Pro integrates directly with top load boards (DAT, Truckstop, etc.) to automate load posting, find capacity faster, and simplify communication, all from one TMS. Your capacity solution shouldn't be a manual task. Transport Pro links directly to the industry's top load boards, turning your available loads into booked freight instantly. The Gateway to Capacity and Coverage Load boards are the central marketplace where supply meets demand. For a freight broker, they are the fastest way to source capacity and ensure every shipment gets covered efficiently. 🔎 Real-Time Matching Brokers and carriers use load boards to instantly locate available loads or trucks in real time, serving as the essential tool for matching freight with available capacity. 🚚 Reduce Empty Miles Carriers use them to find **backhauls or additional loads** that keep their trucks full and productive, significantly reducing costly empty miles. 📈 Market Insight Brokers gain immediate insight into current market rates, demand trends, and capacity availability, informing smarter pricing decisions. 💻 Streamlined Transactions Load boards streamline the process of posting loads, cutting down on manual outreach and accelerating the booking workflow. Integration Partners Faster Posts, Smarter Moves: Efficiency Inside Your TMS Managing multiple load board tabs and manually entering data is the slowest way to cover freight. Integration eliminates this wasted effort, centralizing your capacity search and execution. ⏱ Accelerated Booking Automated syncing ensures available loads and trucks are instantly visible, drastically speeding up the booking process. ✅ Data Integrity Integration eliminates double entries and miscommunications, ensuring freight data is accurate and up to date across all systems. 🚀 Quick Post and Track Brokers can quickly post, update, and track loads to multiple boards from a single system, saving hours of manual work every day. 💻 Single-System Management Brokers can access and manage all load board activity directly within Transport Pro — no more switching between platforms. Post Once, Publish Everywhere Our seamless API connections ensure that when you create or update a load in Transport Pro, that information is automatically pushed to your connected load boards—and carrier responses are pulled back in. ✓ Auto-Posting: Brokers can post available loads to multiple load boards directly from Transport Pro without ever leaving the system. ✓ Real-Time Sync: Load board listings automatically update within Transport Pro, showing the latest available loads and trucks instantly. ✓ Smart Matching: Transport Pro can suggest carrier matches from integrated load boards based on real-time truck availability and location. ✓ Automated Booking: Messages, offers, and acceptances (including Book Now options for supported boards) flow directly into Transport Pro's core workflow. ## One System, Total Control: Why ELD Data Belongs in Your TMS | Transport Pro - URL: https://www.transportpro.net/tms-features/integrated-eld-solutions/ Streamline your fleet operations. Learn how integrating ELD data with your Transport Pro TMS gives you real-time visibility, improves compliance, and simplifies your workflow for total control and efficiency. Stop switching between screens. It's time to bring your essential ELD data directly into your Transport Pro TMS for unmatched visibility and efficiency. The Brains of Your Fleet You already know your Electronic Logging Devices (ELDs) are essential for compliance. But they're capturing so much more than just Hours of Service. Think of your ELD as the real-time nervous system of your entire operation, constantly gathering data that can revolutionize how you manage your fleet. When that data lives in a silo, you're only getting half the story. The real power is unlocked when you integrate it directly with your Transportation Management System (TMS). What Your ELD Tracks: ⏰ Driver Hours of Service (HOS) Ensure compliance and know exactly how much drive time a driver has available. 🚚 Real-Time Vehicle & Trailer Location Pinpoint the exact location of your trucks and trailers, 24/7. 📍 Accurate ETAs Calculate arrival times for pickups and deliveries with live data. 🌡 Trailer Temperature Monitoring Protect sensitive cargo by keeping a close eye on reefer temperatures. From Data Chaos to Total Clarity Integrating your ELD data directly into Transport Pro solves some of the biggest daily headaches for motor carriers. See how a unified system provides the answers you need, right when you need them. Compliance & Safety Asset Management Planning & Efficiency Streamlined Workflow Eliminate the Guesswork Instantly know if a driver can legally accept a load. Proactively avoid HOS violations and costly fines. Build a culture of safety and trust with your drivers. Reduce your risk of FMCSA non-compliance penalties. Protect Your Valuable Assets Find "lost" or misplaced trailers in seconds, saving time and money. Monitor reefer temperatures to prevent spoiled loads and rejected claims. Improve asset utilization by always knowing where your equipment is. Enhance security and aid in asset recovery in case of theft. Smarter Planning, Bigger Profits Optimize dispatching to maximize fuel efficiency and driver time. Provide shippers with the real-time visibility they demand. Make better load planning decisions with live HOS data. Reduce empty miles by matching available drivers with nearby loads. A Cleaner, Faster Process Get digital copies of signed delivery documents instantly. Accelerate your billing cycle from delivery to invoice. Reduce manual data entry and potential for errors. Create a seamless flow from dispatch to delivery to payment. Integrated ELD Solutions At Your Command How ELD Data Powers Transport Pro Our seamless integration brings critical ELD data right where you manage everything else. It’s not just about viewing data; it’s about making that data actionable within your daily workflow. See Your Entire Fleet in Real-Time No more switching to another website to find a truck. Live location data from your ELD provider is displayed directly on your Transport Pro dashboard map, giving you a complete operational picture in one glance. Dispatch with Confidence When you're planning a load, Transport Pro displays the driver's available Hours of Service. You'll know immediately if they have enough time to complete the run legally and on-schedule, preventing costly delays and compliance issues. Communicate Directly to the Cab Push shipment information, route changes, and pickup/delivery details directly from Transport Pro to the driver's ELD mobile app. This reduces errors from verbal communication and ensures your drivers have all the correct information right at their fingertips. ## Real-Time Freight Rate Integration for TMS | Transport Pro - URL: https://www.transportpro.net/tms-features/freight-rates-integration/ Integrate real-time freight rate sources (like DAT and Truckstop) directly into your Transport Pro TMS. Secure instant, competitive pricing, and protect your profit margins. For commercial motor carriers and freight brokers, success depends on fast, accurate, and profitable pricing. Discover how integrating your essential rating sources directly into Transport Pro removes complexity and accelerates your business. Understanding the Market: What Freight Rating Sources Do for You In the dynamic world of logistics, having immediate access to reliable pricing data isn't a luxury—it's a necessity. Rating sources, like DAT RateView or Truckstop Rate Insights, are crucial tools that provide a current pulse on market trends. But what exactly are they helping you accomplish? 📊 Instant Rate Comparison: Use rating sources to instantly compare carrier rates and choose the most cost-effective options for each shipment. ✍️ Competitive Quoting: Provide up-to-date pricing data to generate precise, competitive quotes for shippers, helping you secure more business. 🛣️ Carrier Matching: Rating sources help brokers identify carriers that meet both price and service requirements for specific lanes, ensuring quality delivery every time. 💰 Profit Protection: By knowing exact, current market rates, brokers can accurately calculate and maintain healthy profit margins on every single load. 📈 Real-Time Rating: Track market rate fluctuations in real time, ensuring your pricing strategy stays current and competitive against the latest industry shifts. Integration Partners The Integration Advantage: Win more loads with Transport Pro If you're still logging into multiple external systems to look up rates, then manually entering that data into your Transportation Management System, you're losing valuable time and introducing room for error. Integrating your rating sources directly into Transport Pro changes everything. This seamless connection solves critical pain points for freight brokers and carriers: 🛑 No More Toggling: Pull live rates directly within Transport Pro, completely eliminating the need to toggle between separate systems or open external browser tabs. 🚀 Win Business Faster: Get accurate, real-time pricing in seconds. The speed and precision enable you to respond to quote requests instantly and win more business. 🤝 Smarter Load Matching: Integrated rates make it effortless to pair the right carrier with the right load based on both competitive price and essential service requirements. 🛡️ Protect Your Bottom Line: With immediate visibility into accurate carrier costs and market averages, both brokers and carriers can protect margins and make better, data-driven pricing decisions. Seamless Execution: See How Rates Integrate The beauty of a modern TMS like Transport Pro is its ability to handle complex data behind the scenes, presenting you with clean, actionable information exactly when you need it. The integration process is designed for maximum speed and minimal user effort. ⚡ Automated Load Rates When creating a load, users can automatically pull and apply rates into the order screen, which is the key to streamlining quoting and booking processes. ⚙️ Instant Data Access Rates flow seamlessly into Transport Pro from rating providers, giving users instant access to updated pricing without manual data entry. 🔄 Real-Time Market Alignment As providers adjust their pricing due to fluctuating fuel costs or market capacity, Transport Pro reflects these changes in real time, keeping you completely aligned with the market. ↔️ Side-by-Side Comparison Brokers can instantly compare multiple carrier or market rates side by side within the TMS interface to choose the absolute best option instantly. ## Real-Time Freight Tracking & Visibility Software - URL: https://www.transportpro.net/tms-features/freight-visibility-solutions/ Eliminate check calls and gain total control. Transport Pro integrates live ELD/GPS data into your TMS, giving brokers real-time load locations, accurate ETAs, and proactive delay alerts. In today's market, customers expect real-time visibility. Integrating leading tracking solutions directly into Transport Pro eliminates check calls and gives you a decisive competitive edge. The Foundation of Customer Confidence and Control Tracking solutions connect to your carriers' ELDs and devices to provide automatic, reliable location data, transforming how you manage and communicate about every shipment. 🔍 Total Freight Awareness Brokers know exactly where freight is at every stage of transit with tracking enabled, eliminating location uncertainty. ⏱ Accurate ETAs & Updates Provide shippers with accurate Estimated Times of Arrival (ETAs) and proactive status notifications without endless manual check calls. 📍 Service-Level Assurance Ensure carriers are staying on route, on time, and meeting the strict service-level expectations demanded by your customers. 🚨 Proactive Disruption Management Spot delays, disruptions, or route deviations early and act quickly to adjust before they impact your customer relationships. 📊 Performance Data Collect tracking data to analyze carrier performance, optimize selection criteria, and strengthen customer trust through proven reliability. Integration Partners Eliminate Check Calls. Maximize Broker Productivity. When tracking data flows directly into your TMS, you stop acting as a dispatch assistant and start focusing on profitable revenue generation. Integrated tracking saves your team hours every single day. 🚀 No More Check Calls: Real-time tracking inside the TMS means brokers no longer waste hours calling carriers for manual updates. 💻 Data Centralization: No more bouncing between apps or emails - tracking data lives in the same platform as loads, documents, and accounting. 🚨 Proactive Alerts: Automated alerts highlight delays or disruptions, giving brokers the time to adjust service before customers are impacted. 📊 Carrier Scoring: Integrated tracking data powers analytics in Transport Pro, helping brokers identify top-performing carriers for future loads. How Real-Time Data Fuels Your TMS We partner with the industry's leading visibility providers to ensure reliable, high-frequency location data is captured automatically and linked directly to your active loads in Transport Pro. ✓ Direct ELD Connection: Tracking solutions connect directly to carriers' ELDs to pull live location data into the TMS reliably and securely. ✓ Automatic Updates: Location updates flow into Transport Pro automatically at your preferred interval, eliminating manual tracking inputs. ✓ Load-Specific Visibility: Tracking data links to each specific load in Transport Pro, giving brokers a clear view of progress from pickup to delivery. ✓ Centralized Records: All tracking activity is stored alongside documents, accounting, and communications in Transport Pro, keeping everything centralized and auditable. ## Transportation Accounting Software: TMS Integration for Freight Profit - URL: https://www.transportpro.net/tms-features/tms-accounting-software/ Maximize profitability with Transport Pro's integrated accounting for freight brokers and carriers. Automate billing, track costs per load, and sync financials with your TMS. From Load to Ledger: Every transportation company needs a reliable, integrated accounting system to track financials, ensure compliance, and maximize profitability. Beyond the Load: What Your TMS Accounting Must Track Transportation accounting isn't just about reconciling bank statements; it’s about capturing every dollar of revenue and expense tied to a specific shipment. This level of detail is critical for maintaining healthy margins. Revenue & Billing Clarity 💳 Automated Invoicing: Instantly generate carrier, driver, and customer invoices from finalized load data. 💲 Payment Tracking: Monitor accounts receivable (AR) to ensure timely collections and reduce outstanding debt. 📊 Accurate Billing: Ensure every shipment is billed correctly, capturing accessorial fees and service charges automatically. Cost Control & Reporting 🚚 Operational Cost Monitoring: Monitor fuel, maintenance, labor, and other variable expenses** to maintain profitability. 👤 Driver Pay & Settlements: Calculate driver pay, settlements, and expenses efficiently based on per-mile or per-load compensation rules. 📈 Real-Time Financial Reports: Generate instant cash flow, profit/loss, and budgeting reports for strategic decisions. Close Your Books Faster, Predict Profit Sooner Whether you use our built-in features or integrate with providers like QuickBooks or NetSuite, linking your finances directly to your TMS data eliminates guesswork and lag time. 💵 Reduce Errors & Get Paid Drastically reduce billing errors by using verified load data. This means fewer disputes, faster payments, and improved cash flow. 🕵 Protect Profitability Instantly track costs per load, allowing you to identify unprofitable lanes and adjust pricing strategies in real-time to maximize margins. 💸 Automate Payouts Ensure accurate and efficient automated payouts to carriers and drivers using system-verified settlement calculations, reducing administrative effort. From Operations to Ledger: Zero Data Entry The true power of an integrated TMS is the way financial data and operational data become one. Stop manually transferring figures and let the system do the work, ensuring your financial reports are based on the latest, most accurate freight data. ✓ Two-Way Sync: Invoices, payments, and cost data flow automatically between your accounting software and the TMS. ✓ Load Margins at a Glance: See revenue, expenses, and gross margins directly on each load file within the TMS. ✓ Intelligent Payouts: Driver settlements are calculated using live TMS load, route, and mileage data for total accuracy. Integration Partners ## Transport Pro + Upwell: AI-Powered Logistics Billing Automation - URL: https://www.transportpro.net/integration-partners/upwell/ Stop chasing paperwork. The Transport Pro + Upwell integration uses AI to validate invoices, eliminate manual data entry, and accelerate your logistics accounts receivable and cash flow. Stop chasing paper and start driving cash flow. The powerful integration between Transport Pro and Upwell transforms accounts receivable from a manual burden into an AI-powered engine for efficiency. + Upwell: Your AI-Powered Accounts Receivable Expert Upwell is a powerful platform leveraging artificial intelligence to manage and validate your billing details. Think of it as a vigilant co-pilot that catches mistakes, speeds up payments, and gives you a clear view of your financial health. Smart Data Extraction: AI is used to automatically extract and validate invoice details, virtually eliminating manual data entry errors for accurate billing from the start. Turbocharged Cash Cycle: By accelerating invoice creation and approval, Upwell dramatically shortens your cash cycle, leading to faster payments and improved capital access. Proactive Exception Handling: Its AI-driven system quickly identifies and flags discrepancies, ensuring your team only spends time resolving issues that truly need attention. Real-Time Financial Visibility: Gain deep, predictive analytics and dashboards that offer constant, real-time insight into your accounts receivable and overall cash flow trends. Solve Your Biggest Billing Headaches Instant Cash Flow Acceleration: Fully automate invoice generation and submission right from the TMS, reducing delays and getting paid faster. Error-Free Data: Invoice and shipment data sync directly between Upwell and Transport Pro, eliminating duplicate entries and manual mistakes across systems. Simplified Operations: Connect your core billing and accounting processes into a single, unified workflow, significantly cutting down on administrative overhead. Proactive Problem Solving: Upwell automatically identifies and flags discrepancies early, so your team focuses only on exceptions that need human attention. Financial Clarity: Get up-to-date Accounts Receivable (AR) and cash flow insights directly within your Transport Pro environment, giving managers a transparent view of financial performance. How the Integration Works Behind the Scenes Real-Time Data Exchange Upwell syncs perfectly with Transport Pro, ensuring invoice, shipment, and payment data are automatically and instantly exchanged between the two systems. Instant Reflection Any changes you make in Transport Pro—like updates to loads, rates, or billing details—are immediately reflected in Upwell, guaranteeing accurate invoicing every time. The Approval Guardian Before an invoice is approved and sent to Transport Pro, Upwell flags any potential billing or payment issues, giving you an essential pre-approval check. **Note on Sending:** Invoices can be automatically sent through Transport Pro without manual intervention, depending on your company’s internal controls and discretion. ## October 2026 Freight Market Report: Rates Moderate as Open-Deck Breaks Away - URL: https://www.transportpro.net/articles/october-2026-freight-market-report-rate-moderation/ - Published: 2026-11-06 October 2026 freight data shows dry van and reefer rates easing from summer highs while Step Deck and Conestoga keep climbing. Broker losses fell to 6.7% of loads. Box Freight Cools While Open-Deck Rates Keep Climbing October 2026 spot rates eased in dry van and reefer. Step Deck and Conestoga moved the other way, and fewer brokered loads lost money. By Transport Pro Analytics Team • November 6, 2026 • 9 Min Read Key Findings & Executive Summary A modest pullback in box freight: Dry van slipped 1.6% to $3.15/mile and reefer slipped 1.3% to $3.68/mile. Both are still far above last October, at +37.6% and +43.2% year over year. Open deck broke away: Step Deck rose 1.8% to $4.65/mile, up 79.5% from October 2025. Conestoga jumped 6.4% to $3.85/mile and moved past standard flatbed. Broker losses narrowed: Aggregate gross margin held at 14.0%. Money-losing shipments fell from 7.2% to 6.7%. Reefer margin reached a 2026 high of 12.2%. Imports and fuel both eased: Internal import loads dropped 29.5% in October. National diesel settled at $6.292/gal on November 2 after a late-October bounce to $6.352. Table of Contents 1. October Split the Market in Two 2. Van & Reefer Ease Off the Peak 3. Step Deck, Conestoga, and Flatbed 4. The Multi-Year Rate Path 5. Broker Margins Hold, Losses Shrink 6. Diesel Retreats and Imports Drop 7. What to Do With a Split Market 1. October Split the Market in Two The North American truckload market did not turn over in October. It diverged. Dry van and refrigerated spot rates posted their first modest month-over-month declines after a long run of escalation. Specialized open-deck equipment moved the other direction. Step Deck and Conestoga rates rose on infrastructure freight and seasonal weather protection, while standard flatbed was essentially unchanged. The result is a market that still looks historically tight on a year-over-year basis, and noticeably less uniform from one trailer type to the next. Van, reefer, and flatbed all gave a little ground from September. Removable gooseneck barely moved. Step Deck and Conestoga kept climbing. Equipment Sept 2026 Oct 2026 MoM Oct 2025 YoY Oct Margin Removable Gooseneck (RGN) $5.73 $5.74 +0.2% $4.37 +31.4% 20.0% Step Deck $4.57 $4.65 +1.8% $2.59 +79.5% 14.9% Conestoga $3.62 $3.85 +6.4% $2.69 +43.1% 18.2% Standard Flatbed $3.86 $3.84 -0.5% $2.78 +38.1% 15.8% Refrigerated $3.73 $3.68 -1.3% $2.57 +43.2% 12.2% Dry Van $3.20 $3.15 -1.6% $2.29 +37.6% 13.9% Rates are national spot averages in dollars per mile. Margins are October brokerage gross yield. Source: Transport Pro internal analytics. Month-Over-Month Spot Rates (Sept '26 vs Oct '26) Box freight eased. Step Deck and Conestoga did not. 2. Van & Reefer Ease Off the Peak Dry van, still more than half of tracked volume, fell $0.05 from its all-time peak of $3.20/mile to $3.15/mile. Reefer followed, down $0.05 to $3.68/mile. These are small moves against the run-up that carried van through $3.00 in the spring and reefer well above $3.50 by summer. They are large enough to change the month's story. Two forces lined up. DAT Trendlines showed spot load postings up 11.4% while truck postings rose 5.3%, which kept the load-to-truck ratio from tightening further. At the same time, retail diesel backed off its late-summer extremes, so fuel-surcharge pressure stopped pushing linehaul higher. The capacity picture stabilized. It did not loosen back to 2025 levels. Van is still 37.6% above October 2025, and reefer is still 43.2% higher. Produce geography is part of the reefer story. USDA reports the domestic fall harvest winding down in California and the Pacific Northwest. Cold-chain velocity is shifting toward Mexican imports through Nogales and South Texas. That relocates demand. It does not erase it. Brokers who still have reefer trucks staged for a Pacific harvest will feel a softer book even while southern border crossings stay active. Year-Over-Year Spot Rates (Oct '25 vs Oct '26) Every major trailer type remains well above last October 3. Step Deck, Conestoga, and Flatbed Step Deck is the outlier of this cycle. The national average reached $4.65/mile in October, up 1.8% from September and 79.5% from October 2025, when the same equipment averaged $2.59. That is an $0.81 premium over standard flatbed. The operating reason is straightforward: a step deck deck height of roughly 36 to 40 inches, versus about 60 inches on a standard flatbed, lets carriers move machinery up to 10 feet high without the permits and escort costs of an over-dimensional load. Federal infrastructure work and private manufacturing investment continue to support that premium. Consumer freight can cool without taking specialized open-deck capacity with it. RGN heavy haul tells a similar, quieter version of the same story. At $5.74/mile it was only 0.2% higher than September, and its 31.4% year-over-year gain is the smallest of the six equipment types. The rate was already high. It stayed high, and October brokerage margin on RGN held at 20.0%. Conestoga Takes the Weather Premium Conestoga was the fastest monthly mover, up 6.4% to $3.85/mile. That is a penny above standard flatbed at $3.84, which slipped 0.5% on the month and is still up 38.1% year over year. Autumn rain is doing the commercial work. A rolling tarp system covers a load in two to five minutes. A manual tarp job can take the better part of an hour and puts the driver up on the freight. Shippers moving finished steel and machinery are accepting roughly a 2,500-pound payload penalty from the tarp frame in exchange for fewer water-damage claims and less dwell at the dock. "October did not unwind the 2026 rate cycle. It split it. Box freight gave back a few cents. Specialized open-deck equipment did not." 4. The Multi-Year Rate Path A one-month dip in van and reefer sits on top of a much larger break from the 2023–2025 range. Quarterly van averages spent most of those three years between about $2.09 and $2.38 per mile. The 2026 path is $2.63 in the first quarter, $3.02 in the second, $3.14 in the third, and $3.15 in October. Reefer followed the same shape, from the mid-$2.40s through 2025 to $3.01, $3.45, $3.58, and then $3.68. Step Deck is the chart that explains why open deck feels like a different market. It sat near $2.60 for most of 2024 and 2025, printed $2.95 in the first quarter of 2026, and then jumped to $4.27, $4.52, and $4.65. Conestoga has been choppier: it reached $3.99 in the second quarter, eased to $3.74 in the third, and recovered to $3.85 in October as weather protection came back into the bid. Standard flatbed leveled off at $3.84 after the second- and third-quarter climb. RGN has ground higher for two years and now sits at $5.74. Quarterly Spot Rates, Q1 2023 Through October 2026 October is shown as its own point after Q3 2026 Core Equipment All Equipment Van Reefer Flatbed Step Deck 5. Broker Margins Hold, Losses Shrink Aggregate brokerage gross margin held flat at 14.0% in October. The more useful change is in the loss column. The share of shipments that lost money fell from 7.2% to 6.7%. That is a long way from the spring, when roughly one in nine brokered loads was underwater, and it lines up with lane-level repricing catching up to carrier cost. The equipment mix inside that 14% average moved in different directions. Reefer gross margin expanded 70 basis points to 12.2%, a year-to-date high. Carrier spot buy rates on reefer fell about $0.05 per mile, and contracted shipper rates held, so the spread widened. Dry van margin slipped for a second straight month, to 13.9% from 14.3% in September and 14.8% in August. Step Deck margin contracted 70 basis points to 14.9% as carrier linehaul moved ahead of short-term contract adjustments. Conestoga margin recovered to 18.2% after a sharp September dip, flatbed eased to 15.8%, and RGN returned to 20.0%. "Money-losing loads fell to 6.7% of shipments. The brokers who repriced lanes in September kept more of October's revenue." Brokerage Gross Margin by Equipment, January–October 2026 Reefer set a year-to-date high. Van gave back the August peak. View All Van Reefer Flatbed Step Deck 6. Diesel Retreats and Imports Drop On-Highway Diesel EIA retail diesel peaked at $6.529 per gallon in late September, eased to $6.276 by October 19, bounced to $6.352 on October 26, and then settled at $6.292 on November 2, down six cents from that late-month high. The retreat takes some cost-push pressure out of November linehaul. It does not make fuel cheap, and a national average still hides a wide regional gap. California diesel in PADD 5 ran $8.076 to $8.281 per gallon. Gulf Coast diesel in PADD 3 averaged $5.912. At 6.5 miles per gallon, that is about $1.24 per mile of fuel in California against $0.91 along the Gulf Coast, a $0.33 per mile difference before any brokerage markup. A single national fuel surcharge flattens that spread and misstates landed cost on long lanes that touch either region. Import Loads Fell After an Early Peak Internal import load counts dropped to 606 shipments in October, down 29.5% from 859 in September and well below the 1,130 recorded in October 2025. The 2026 path was front-loaded: a soft January, a February spike, a July peak of 1,353 loads, and then a steady fade through August, September, and October. That pattern matches the NRF and Hackett Associates Global Port Tracker. U.S. ports handled about 2.30 million TEU in August and 2.28 million TEU in September as shippers pulled retail freight forward. Distribution centers entered November already stocked, which is why dry van spot pressure cooled even though the year-over-year rate comparison remains extremely strong. International Import Load Counts, 2025 vs 2026 October 2026 finished at 606 loads, down 29.5% from September Internal Transport Pro import load counts. Port-level TEU figures cited in the text are from the NRF/Hackett Associates Global Port Tracker. Diesel prices are from the U.S. Energy Information Administration. 7. What to Do With a Split Market November does not look like a return to the 2024 rate regime. Van and reefer have room to stay near current levels if import volumes remain off their summer peak and diesel does not spike again. Step Deck and weather-protected open deck still have a bid underneath them from construction, manufacturing freight, and seasonal tarping. The practical response depends on which side of the transaction you sit on. For Shippers Do not price 2027 contracts off the mid-year spot high. Dry van capacity looks more balanced into the first quarter now that retail imports were pulled into August and September. A contract benchmarked to the $3.20 van peak will overstate the market you are actually buying. Move weather-sensitive freight onto Conestoga where the math works. The trailer costs about 2,500 pounds of payload and now prices a penny above a standard flatbed. In exchange, tarping takes minutes and water-damage claims on steel and machinery drop. Index fuel by region. Diesel near $5.91 on the Gulf Coast and above $8.07 in California is too wide a gap for one national surcharge. Lane-level PADD formulas track the cost the carrier actually pays. For Brokers Shift reefer coverage toward the southern border. Domestic fall produce in California and Washington is tapering. The next cold-chain velocity is Mexican imports through Nogales and South Texas. Cover Step Deck before the rate does it for you. A 79.5% year-over-year increase, and another gain in October, means manufacturing and infrastructure accounts need committed trucks. Spot-only coverage on this equipment is how the 14.9% margin gets squeezed further. Keep the repricing habit. Money-losing shipments fell to 6.7% because lane prices caught up with carrier cost. The next useful threshold is holding exceptions under 5% as van buy rates drift and step deck buy rates do not. ## May 2026 Freight Market Report: Brokers Squeezed Amidst Historic Capacity Crunch - URL: https://www.transportpro.net/articles/may-2026-freight-market-report-capacity-crunch/ - Published: 2026-06-03 May 2026 freight market data indicates a severe capacity crunch driving spot rates north of $3.00/mile. Discover why 11% of brokered loads are operating at a loss. Brokers Complain About Rates as Spot Market Enters Historic Capacity Squeeze May 2026 data shows freight brokers taking losses on 11% of loads as Y-O-Y rate increases establish a structural 30% floor. By Transport Pro Analytics Team • June 3, 2026 • 8 Min Read Key Findings & Executive Summary Broker Squeeze: Rapidly rising capacity costs are outpacing shipper budgets; brokers are currently taking a loss on 11% of all brokered loads, and 13% of reefer loads. A 30% Floor: Year-over-year rate comparisons show a baseline increase of 30% across almost all equipment types, with Van rates officially crossing the $3.00/mile threshold. Step Deck Soars: Driven by infrastructure spending and cross-border pipeline activity, Step Deck rates jumped 8.9% month-over-month and an astonishing 62.1% year-over-year. International Rebound: Cross-border transactions jumped 69.2% from April to May, absorbing massive amounts of domestic capacity as summer freight cycles begin. Table of Contents 1. The Margin Squeeze: Brokers Suffer Heavy Losses 2. Van & Reefer: North of $3.00/Mile 3. Flatbed & Infrastructure Demand 4. Year-Over-Year Rate Benchmarks 5. International Volume Rebound 6. Fuel, Economy, and Q3 2026 Outlook 1. The Margin Squeeze: Brokers Suffer Heavy Losses Shippers know higher rates are coming, but they are doing their best to force competition between brokers in order to artificially suppress pricing. The reality of the market, however, is heavily favoring carriers. Brokers are finding it increasingly difficult to source trucks, to the point that one in every nine loads (11%) represents a financial loss for the broker. The pain is exceptionally acute in the temperature-controlled sector, where 13% of all Reefer loads lost money in May. Van and Reefer margins slipped even lower in May as brokers desperately attempted to hold market share. Compounding the margin pressure is a rapid run-up in diesel fuel, where carrier-assessed surcharges are lagging behind the physical pump price by about ten days. Brokers handling general, non-urgent commodities (like bottled water) are struggling the most. Conversely, specialized brokers are finding incredible upside; LTL margins are thriving, averaging an impressive 39%, while Hot Shot freight rates routinely equal or exceed full truckload pricing. 2. Van & Reefer: North of $3.00/Mile May continued the strong momentum generated in April. Not that long ago, Van rates were languishing in the low $2.00 to $2.30 range; today, the national average is north of $3.00/mile ($3.02, up 6.0% M-O-M). Reefer rates also saw aggressive summer-season pressure, rising 8.3% to $3.51/mile. While the national averages are incredibly strong, geography dictates the reality. Low rates still exist, but they are almost exclusively originating from backhaul states like Colorado, Florida, and Wyoming, or for trucks attempting to leave the Northeast. Conversely, intra-Northeast regional rates remain some of the highest in the country. Month-Over-Month Rate Growth (Apr '26 vs May '26) Across-the-board strength heading into summer 3. Flatbed & Infrastructure Demand Flatbed rates rose 3.0% overall, but the highest specific demand came for Step Decks and Conestoga trailers. Step Decks jumped a sharp 8.9% month-over-month to hit $4.28/mile, while Conestogas surged 14.9% to $4.16/mile. Just as in April, there is no evidence of increased domestic oil drilling per the Baker-Hughes report. However, the flatbed boom is being fueled heavily by structural and geopolitical shifts: military spending to move material and supplies remains high, and private sector spending on pipelines and LNG terminals is ongoing. Additionally, while U.S. drilling is flat, Baker-Hughes revealed an increase in new wells in Canada (likely Alberta), which directly feeds pipeline construction and infrastructure hauling crossing into the U.S. 4. Year-Over-Year Rate Benchmarks Last month, market commentary highlighted that Y-O-Y rates were hovering close to a 30% increase. In May, that 30% mark became the definitive floor. Van is up 32.5%, Reefer is up 42.7%, and Step Deck is up an astonishing 62.1% compared to May 2025. This confirms that the freight market is no longer in a "recovery" phase—it is in a full-blown capacity-constrained bull cycle. Year-Over-Year Rate Comparison (May '25 vs May '26) 5. International Volume Rebound International shipping is a massive part of the capacity story. Following a brief lull, cross-border transactions jumped 69.2% from April to May, logging 768 shipments. Many of these shipments originate from Mexico, and once this freight clears Customs, it acts as a vacuum, soaking up domestic transportation capacity. While the year-to-date average for international shipments still slightly trails 2025, analysts expect these numbers to rise drastically through the summer months, putting even more pressure on southern border freight networks. 6. Fuel, Economy, and Q3 2026 Outlook Looking ahead, it appears spot rates will remain unchecked. Rising consumer and industrial demand is colliding directly with highly insufficient supply. Fuel remains the ultimate wildcard. While prices have temporarily stabilized, the U.S. Strategic Petroleum Reserve is running critically low, and the Straits of Hormuz remain closed. Oil majors remain highly reluctant to resume drilling, remembering recent eras where per-barrel pricing sat below $65, making new investment risky. "The strength of the U.S. economy has been affirmed by Wall Street and the consumer. Consumer spending continues to expand the economy, aided by strong demand for goods moved by flatbed and specialty deck equipment." Long-Term Spot Rate Trends (Late 2025 - May 2026) View All Focus: Van Focus: Reefer Focus: Flatbed ## EDI vs. API in Logistics: Which Integration is Best? - URL: https://www.transportpro.net/articles/edi-vs-api-logistics-integrations/ - Published: 2026-05-18 Compare EDI vs. API for logistics. Explore pros, cons, and essential transport transaction sets (EDI 204, 214, 210) to find your perfect TMS integration path. Logistics Insights EDI vs. API: Demystifying Logistics Integrations Electronic Data Interchange (EDI) and Application Programming Interfaces (APIs) are the core backbones of modern freight communication. Discover which tool fits your logistics ecosystem best. Find Your Best Fit Compare Directly SHIPPER CARRIER EDI (Standardized Batch) API (Instant Sync) Traditional Standard What is EDI? Electronic Data Interchange (EDI) is a standardized method of exchanging business documents securely between different computer systems. Instead of sending emails, faxes, or physical mail, companies use a universally structured syntax (like ANSI X12 or EDIFACT) to pass information instantly. Established in the 1960s, EDI remains the baseline requirement for enterprise supply chains, massive global retailers, and legacy logistics operations. Common EDI Logistics Documents: • EDI 204: Motor Carrier Load Tender • EDI 990: Response to Load Tender • EDI 214: Transportation Status Message • EDI 210: Motor Carrier Freight Details Invoice Modern Real-Time What is API? An Application Programming Interface (API) is a software intermediary that allows two applications to talk to each other in real-time. Instead of scheduled batch deliveries, an API call sends and retrieves live data instantly (such as instantaneous load bookings, GPS status updates, or live rates). Developed in the early 2000s, APIs offer maximum adaptability, making it incredibly straightforward to merge operations directly with SaaS dashboards, modern cloud systems, and ELD tracking systems. Common API Logistics Workflows: • Live Rate Quoting: Instant spot market rates • Real-Time Tracking: Direct GPS coordinates mapping • Instant Booking: Direct booking execution • Document Imaging: Direct retrieval of PODs Side-by-Side Comparison A clear look at how both protocols perform across primary categories. Feature EDI (Electronic Data Interchange) API (Application Programming Interface) Data Transfer Rate Batch Processing (usually scheduled every 15-60 minutes). Real-time data exchange within milliseconds. Data Formatting Highly Standardized (rigid industry schemas like ANSI X12). Highly Flexible (structured individually per connection, often using JSON or XML). Setup Speed Slow (requires strict partner coordination; usually takes days to weeks). Fast (developers can connect via ready documentation in hours). Error Handling Errors require dedicated manual diagnostic review of translation files. Immediate HTTP response feedback speeds troubleshooting. Security & Compliance Exceptional (long-established secure channels, AS2/SFTP). High (relies on modern web standards like OAuth 2.0 & HTTPS). Ecosystem Match Massive enterprise retailers, industrial supply chains, and legacy TMS systems. Modern tracking systems (ELDs), online marketplaces, SaaS tools, and IoT. The Advantages & Hurdles Understanding the operational tradeoffs of each technology. EDI Advantage Why EDI is Built to Last ✔ Global Standardization: Built-in standards ensure seamless compatibility between enterprise players without customizing formats. ✔ Unmatched Security: Secure pathways safeguard complex legal agreements, sensitive freight pricing, and critical accounting tasks. ✔ Operational Scalability: Handles large bulks of purchase orders and freight invoices with automated backend processing. EDI Challenge Where EDI Struggles ✘ Slow Integrations: Setting up new trading channels might take weeks of extensive onboarding, compliance tests, and validation steps. ✘ Batch delays: Document updates are processed at periodic intervals, missing the window for immediate physical position updates. ✘ Complex Architecture: Requires specialized software, hardware setups, or a third-party translator to keep running. API Advantage Why APIs Drive the Future ✔ Real-Time Responsiveness: Provides immediate updates for fast-moving fleets, allowing quick re-routing and immediate delay mitigation. ✔ Effortless Adaptability: Easily pairs with dynamic web interfaces, interactive mapping services, and modern cloud applications. ✔ Developer Friendly: Ready-to-use specifications make writing and testing API links rapid and straightforward. API Challenge Where APIs Present Hurdles ✘ No Uniform Format: Unlike EDI, every API endpoint can differ significantly, requiring unique connections for every client. ✘ Security Vulnerability Risks: Poorly guarded HTTP endpoints expose operations to data breaches if auth headers are weak. ✘ Maintenance Overheads: Changes to software models may alter endpoints, leading to broken data channels if not carefully maintained. Integration Selector Which Integration Pathway is Best For You? Select your primary business objective below to find your recommended implementation strategy. Enterprise Partner Enterprise Shippers & Retailers You are integrating with large corporate shippers, national grocery brands, or automotive manufacturers requiring X12 format standards. Real-Time Sync Dynamic Rates & GPS Tracking You need live sub-minute dispatch updates, interactive maps, or dynamic spot-market pricing from external load boards. Hybrid Choice Multi-channel Logistics You operate as a progressive carrier or broker coordinating legacy contracts alongside high-speed tech endpoints. Your Recommendation Loading selection... Discuss This Integration with Transport Pro The Transport Pro Advantage Never Turn Down Business Because of Complex Technology Navigating EDI channels, multiple APIs, and complex integrations can consume hours of focus better spent moving freight. Transport Pro isn't just a TMS - we act as your dedicated integration partner. We manage all EDI and API capabilities fully in-house. ✓ In-House Custom Setup: We manage all parsing, onboarding, and testing internally. ✓ No Extra Personnel: Save budget on IT staff to support difficult enterprise specs. ✓ Real-Time API Support: Sync maps, rate logs, and accounting dashboards flawlessly. ✓ Scalable Frameworks: Ready-to-go connections with thousands of leading brokers. Ready to scale? Book a 1-on-1 discovery demo with our systems integration team today. Book a Demo ## April 2026 Freight Market Report: Spot Rates Hit All-Time Highs - URL: https://www.transportpro.net/articles/april-2026-freight-market-report-spot-rates-record-highs/ - Published: 2026-05-02 April 2026 freight market data reveals spot rates at all-time highs. Van and Reefer rates jumped $0.20/mile, while Flatbed surged 13.1% amid capacity bleed. Spot Rates Climb to All-Time Highs Amidst Widespread Capacity Bleed April trends showcase intense freight urgency, with Van and Reefer rates jumping sharply alongside relentless Flatbed growth. By Transport Pro Analytics Team • May 2, 2026 • 8 Min Read Key Findings & Executive Summary All-Time Highs: Van and Reefer pricing jumped another $0.20 per mile in April, logging 29.0% and 36.1% year-over-year increases, respectively. The Market Divide: Pricing is highly volatile. Backhaul lanes are languishing near $1.30/mile, while urgent freight lanes are commanding premiums exceeding $4.00/mile. Flatbed Stays Hot: Flatbed rates rose 13.1% M-O-M, driven not by domestic oil drilling, but by the fast-tracked construction of LNG ports and pipelines for European export. Fuel Pressures Stabilize: Diesel prices peaked at $5.60/gallon mid-month before settling to $5.35/gallon, but the sustained high costs continue to force marginal carriers out of the spot market. Table of Contents 1. Van & Reefer: The Sharp Rise and the Great Divide 2. Flatbed Growth Powered by Energy Infrastructure 3. Fuel Stabilization vs. Capacity Bleed 4. Year-Over-Year Rate Benchmarks 5. Brokerage Margins Squeezed 6. International Volume & Tariff Rulings 7. Q2 2026 Economic Outlook 1. Van & Reefer: The Sharp Rise and the Great Divide After plateauing slightly in March, both Van and Reefer pricing rose another twenty cents per mile in April. Van hit an average of $2.85 (up 7.5% M-O-M), while Reefer climbed to $3.24 (up 6.6%). However, the overarching average masks intense lane-level volatility. A survey of pricing shows an extreme spread between carriers able to capture fuel increases and those struggling at the bottom of the market. Despite record average rates, many lanes remain depressed at or below $1.80/mile. Backhaul markets are particularly punitive, with $1.30/mile being common out of Colorado, Florida, and the Northeast Region. On the opposite end of the spectrum, many rates now routinely exceed $4.00/mile—especially on freight with high urgency. Strikingly, a surprising amount of freight consisting of partial truckload volumes is now moving at or above full truckload rates. This suggests an economy driven by rapid change and operating with little regard to cost containment. Month-Over-Month Rate Growth (Mar '26 vs Apr '26) Across-the-board increases led by Flatbed variants 2. Flatbed Growth Powered by Energy Infrastructure Flatbed rates continue to lead the parade, but interestingly, there is little to no evidence of increased oil drilling in the U.S. (the Baker-Hughes rig count remains flat). Instead, the growth is infrastructural. Ongoing construction of pipelines, LNG ports, and other oil-related megaprojects continues at a frantic pace. As Europe has increasingly relied on the U.S. for oil, gas, and LNG imports following geopolitical disruptions, the addition of infrastructure to support those exports appears to be fast-tracked under a favorable Federal administration. This dynamic pushed standard Flatbed up 13.1% to $3.62, while Step Deck rose 15.2% to $3.93. 3. Fuel Stabilization vs. Capacity Bleed The price of diesel fuel brought intense whiplash in April. Prices spiked to a high of $5.60/gallon on April 13th before settling back to $5.35/gallon by April 27th. While the temporary stabilization is welcome, the overarching damage is done. The immense pressure that $5.00+ fuel places on undercapitalized carriers continues to tighten the spot market. Capacity continues to bleed from the market, which will persistently prop up rates until a long-term resolution regarding global oil supply is reached. "Those brokers handling premium, highly urgent freight are currently the best positioned to generate healthy margins in this volatile environment." 4. Year-Over-Year Rate Benchmarks For the second straight month, virtually every equipment category has exceeded a 20% Y-O-Y increase. The April comparisons are even more stark: Van, Reefer, and standard Flatbed are all hovering around a 30% jump compared to April 2025. Specialty flatbed shows even more extreme change (Step Deck is up an astonishing 51.7%), as favorable spring weather has accelerated schedules for large-scale construction projects. Year-Over-Year Rate Comparison (Apr '25 vs Apr '26) 5. Brokerage Margins Squeezed Van and Reefer margins were mixed in April. Van margins improved slightly to 13.7% (up from 13.3% in March), providing a bright spot. However, Reefer margins dropped back to 10.9%, and Flatbed margins tightened from 15.9% to 15.6%. Step Deck margins took the hardest hit, falling to single digits (9.9%) as carriers commanded absolute pricing power. The ongoing bleed of capacity from the spot freight market will continue to pressure intermediary margins heading into the summer. Long-Term Spot Rate Trends (Late 2025 - Apr 2026) View All Focus: Van Focus: Reefer Focus: Flatbed 6. International Volume & Tariff Rulings April registered another surprisingly soft month for cross-border transactions, dropping 32.8% from March to just 454 recorded shipments. However, industry analysts expect a turnaround: a recent Supreme Court decision striking down most U.S.-imposed tariffs should clear the regulatory backlog and allow trade activity to pick up significantly in Q3. 7. Q2 2026 Economic Outlook The macro outlook remains resolute: higher transportation costs are a near certainty for the remainder of 2026. While diesel fuel prices moderated late in April as the Iran War was put on pause, supply chain experts warn that the last of the Middle Eastern oil has likely arrived at U.S. ports in meaningful volumes until the Straits of Hormuz are fully stabilized and reopened. Despite global supply chain fractures, the U.S. economy continues to grow. First-quarter GDP was pegged around a healthy 3.0%, and the stock market has remained remarkably resilient throughout the first four months of 2026. While higher prices are beginning to hurt demand in some niche sectors, the broader industrial and consumer markets are pushing forward, and shippers are increasingly resigned to paying higher rates. ## March 2026 Market Report: Flatbed Rates Accelerate Amidst $5.40 Fuel - URL: https://www.transportpro.net/articles/march-2026-freight-market-flatbed-surge-fuel-crisis/ - Published: 2026-04-02 March 2026 freight data shows a massive 21.8% jump in Step Deck rates. Van and Reefer hold steady, but carriers face immense pressure as national diesel hits $5.40/gallon amid Strait of Hormuz closures. Flatbed Rates Accelerate to New Highs Amidst $5.40 Fuel Shock March trends solidify higher pricing as global energy volatility drives U.S. drilling, sending heavy hauling demand soaring. By Transport Pro Analytics Team • April 2, 2026 • 8 Min Read Key Findings & Executive Summary The Flatbed Boom: Driven by spring construction and accelerated U.S. drilling, Step Deck rates soared 21.8% month-over-month, hitting a 36-month high. Energy Shock: National average diesel fuel prices hit a staggering $5.40/gallon on March 30, up $1.81 from the previous year. Van & Reefer Plateau: After sharp winter increases, Van and Reefer pricing held steady from February to March, though Van lengths of haul contracted. Brokerage Margins: Margins saw a slight recovery in Van (13.3%) and Reefer (11.6%), signaling the market is adjusting to the new higher-rate reality. Table of Contents 1. The Spring Flatbed & Step Deck Boom 2. Van and Reefer: Plateauing at the Peak 3. Fuel Crisis: $5.40 Diesel & Global Turmoil 4. Year-Over-Year Rate Benchmarks 5. Brokerage Margin Recovery 6. International Volume Update 7. Q2 2026 Economic Outlook 1. The Spring Flatbed & Step Deck Boom March marks the traditional start of the spring construction season, but the level of rate increases we are witnessing in the flatbed sector surpasses prior years by a wide margin. The standout data point is Step Deck, which skyrocketed 21.8% from February to an average of $3.41 per mile. Step Deck rising above standard flatbed rates ($3.20, a 7.0% increase) indicates a definitive change in the mix of cargoes. The flatbed industry serves as the primary means of transport for heavy machinery and drilling components. Transport Pro data also recorded a significant increase in the number of overweight or over-dimensional moves in March. Month-Over-Month Rate Growth (Feb '26 vs Mar '26) Flatbed and Step Deck pull ahead 2. Van and Reefer: Plateauing at the Peak March trends are largely a continuation of the higher pricing established in January and February for enclosed moves. Van rates decreased slightly (-1.1% to $2.65), while Reefer rates were perfectly flat at $3.04. However, underlying the stable Van rates is a behavioral shift: the average length of haul decreased from 739 miles in February to 714 miles in March. This contraction indicates increased carrier sensitivity to rising fuel prices, with longer-haul consumer goods potentially shifting to rail intermodal to mitigate diesel costs. 3. Fuel Crisis: $5.40 Diesel & Global Turmoil The macroeconomic environment completely dominates the freight narrative heading into Q2. As measured by the Energy Information Administration (EIA) on March 30, diesel fuel prices hit a staggering $5.40/gallon as a national average. This represents an increase of $1.81/gallon over one year prior. The closing of the Straits of Hormuz is impacting worldwide manufacturing and ocean transportation, directly bleeding into domestic fuel supplies. For carriers with robust fuel surcharges, this represents a recovery of between 25 and 30 cents per mile. However, smaller spot market carriers cannot completely recover this fuel increase, which will inevitably force capacity out of the market. "It should be expected that the higher price of crude oil will stimulate drilling in the U.S. The Baker-Hughes report already shows an increase of five wells within the last week, directly feeding the Step Deck surge." 4. Year-Over-Year Rate Benchmarks The year-over-year increases are not just double digits; in some cases, the YOY increase exceeds 30%. Most categories hit their high for the preceding 36 months. While Van and Reefer rates started really moving up in December 2025, now all forms of flatbed have caught up to—or surpassed—van pricing velocity. Year-Over-Year Rate Comparison (Mar '25 vs Mar '26) 5. Brokerage Margin Recovery After months of tightening, brokers saw slight relief in March. Van margins moved higher to 13.3% (up from 12.6% in February), and Reefer margins climbed to 11.6%. Flatbed and Step Deck broker margins held steady at 15.9% and 12.7% respectively. Shippers fought hard to hold rates in Q1, but it has now become widely accepted that trucking rates will rise significantly in both the spot and contract realms. There should be further opportunity for brokers to regain margin in 2026, though tighter capacity will constrain a full return to historic highs. Long-Term Spot Rate Trends (Late 2025 - Mar 2026) View All Focus: Van Focus: Reefer Focus: Flatbed 6. International Volume Update The cross-border counts remain volatile. After February's massive spike, March saw a sharp 42.5% decrease, logging 676 shipments. Despite the drop, this count remains close to the 2025 annual average of 725 shipments. Most of this volume represents active trade between the U.S. and Mexico. 7. Q2 2026 Economic Outlook Inflation is feared in most business sectors. Higher transportation costs are a near certainty for the next two quarters of 2026. Overall, the U.S. economy continues to perform well, but there is real fear that higher consumer prices—compounded by the rising costs of transport and manufacturing worldwide—will begin to chip away at demand. Even higher-income consumers may scale back as investments are pressured by the possibility of higher interest rates. However, the domestic oil sector should perform exceptionally well as it pivots to replace Middle Eastern supply, holding the industrial economy together throughout 2026. ## March 2026 Freight Rate Analysis: Spot Rates & Diesel Surge - URL: https://www.transportpro.net/articles/march-2026-freight-spot-rate-analysis-diesel-impact/ - Published: 2026-03-01 Analyze March 2026 freight spot rate trends. Discover how Middle East tensions and $3.897 diesel prices are tightening capacity and driving van rates up by 5.1%. The Great Freight Pivot: Structural Inflections & Geopolitical Volatility By Transport Pro Analytics Team • March 1, 2026 Proprietary TMS data may show a beginning to the end of the "Great Freight Recession," reset by domestic capacity contraction and an unprecedented energy blockade in the Persian Gulf. U.S. National Diesel Avg $4.859 + $0.962 Weekly Jump Dry Van Spot Growth +5.1% MoM (Feb '26) Int'l Shipment Surge 230.1% Post-IEEPA Ruling Spike A Definitive Structural Pivot The first quarter of 2026 has witnessed a definitive structural pivot in North American transportation. Internal data derived from the Transport Pro TMS platform reveals that the rate stagnation characterizing the 2023–2024 period has been replaced by aggressive rate acceleration. Initially triggered by back-to-back winter storms, the market failed to revert to its baseline as weather subsided. Instead, the military escalation in the Persian Gulf and the subsequent blockade of the Strait of Hormuz provided a secondary, more potent inflationary pressure, resetting the floor for transportation costs at levels significantly higher than those seen since 2022. Equipment Spot Rates Diesel Price Impact Interactive: Data sourced from Transport Pro TMS (Broker & Carrier aggregations) and U.S. EIA reports. Equipment Segment Performance The recovery rate has been unevenly distributed across equipment types, reflecting specific industrial demand. Reefer and Van segments lead MoM growth, while specialized Flatbed equipment is benefiting from a "super-cycle" in energy and data center infrastructure spending. Equipment Category Feb '25 ($/mi) Feb '26 ($/mi) YoY Change (%) Reefer (Temperature Controlled)2.453.04+24.1% Dry Van2.262.68+18.6% RGN (Removable Gooseneck)4.465.08+13.9% Flatbed2.732.99+9.5% Step Deck2.602.80+7.7% Regional Surge Analysis McAllen/Laredo Corridors: Mexican berry exports are tracking to hit 752,000 tons. Load-to-truck ratios in these markets have reached 20:1, with rates for Northeast destinations exceeding $6,400 per load. Midwest Manufacturing Hubs: Chicago and Gary, Indiana command a $0.50 premium over national averages due to strong steel and manufacturing demand combined with storm-restricted capacity. The Geopolitical Energy Shock The onset of "Operation Epic Fury" on February 28, 2026, triggered a blockade of the Strait of Hormuz, removing roughly 20 million barrels per day (20% of global seaborne trade) from the market. The immediate consequence for the U.S. trucking industry has been an explosive rise in diesel prices, hitting $4.94 per gallon as of mid-March. The U.S. Refinery Paradox Breakdown A common point of confusion is why Middle East conflict spikes U.S. rates despite domestic energy independence. The answer lies in structural refinery mismatches: 🚢 The 1/3 Import Mismatch 70% of Gulf Coast refineries are built for heavy crude (from Saudi Arabia/Kuwait). We must import this to produce diesel efficiently. 🚜 The 1/3 Export Loop U.S. shale (Permian) produces light, sweet crude. This is better for gasoline and is largely exported to Europe and Asia. 📉 The Capacity Culling $4.94 diesel forces marginal carriers (owner-operators with thin margins) to park equipment, immediately shrinking truck supply. Primary Sources: Transport Pro TMS Aggregate Data; U.S. Energy Information Administration (EIA) March 2026 Reports; U.S. Supreme Court Rulings; BLS Employment Situation Feb '26. © 2026 Transport Pro Insights. Market data provided for strategic analysis purposes only. ## Transport Pro Earns Premier Partner Status with Highway | TMS Fraud Prevention - URL: https://www.transportpro.net/articles/transport-pro-highway-premier-partner/ - Published: 2026-02-17 Transport Pro achieves Premier Partner status with Highway, expanding access to Highway Connect for entry-level brokers to fight freight fraud and verify carrier identity. Press Release • Feb 17, 2026 Transport Pro Earns Premier Partner Status with Highway, Expands Access for Entry-Level Brokers A shared mission to eliminate freight fraud through deep integration and the Highway Connect Reseller Program. Transport Pro, a leading full truckload TMS, has earned Premier Partner Status with Highway, the leader in Carrier Identity® solutions and freight fraud prevention. This milestone strengthens a powerful integration and shared mission to shut down fraud and bad actors across the freight industry. As a Premier Partner, Transport Pro is fully integrated with all Highway products and is committed to integrating with new Highway features as they roll out. This ensures that brokers utilizing the integration can verify identities, manage risk, and reduce fraud without leaving their Transport Pro workflows. Highway Connect Reseller Program In addition to Premier Status, Transport Pro is now a certified reseller of Highway Connect, expanding access to trusted identity verification for entry-level and growing brokers. Through this program, Transport Pro offers special pricing, lowering the barrier to entry for smaller teams. “ This initiative is built on the principle of 'all for one and one for all,' recognizing that our industry is only as strong as its most vulnerable link. Kenneth Kloeppel President and Founder, Transport Pro "By deepening our relationship with Highway, we are ensuring that every broker—regardless of size—stands together in a centralized effort to eliminate fraud," says Kloeppel. "When we empower the smallest teams with the same visibility as the largest players, we create a collective shield that protects the entire ecosystem." This expanded partnership reinforces an aligned mission to make trust, transparency, and fraud prevention foundational across the industry. "Transport Pro's Premier Partner status reflects a shared commitment to embedding trust and fraud prevention directly into broker workflows. By expanding access to Carrier Identity through both deep integration and the reseller program, we're helping brokers of all sizes operate with greater confidence and security." — Jayson Peterson, VP of Strategic Alliances at Highway About Transport Pro Transport Pro is a leading transportation management software (TMS) solution built for full truckload fleets and freight brokers. Designed to streamline operations, improve visibility, and support scalable growth, Transport Pro helps logistics professionals move freight smarter, faster, and more securely. transportpro.net About Highway Highway is the leading technology provider specializing in Carrier Identity® solutions for freight brokers, empowering them to reduce fraud and streamline the digital booking process. By automating compliance, Highway gives brokers the ability to enforce an all-new standard. highway.com ## January 2026 Freight Market Analysis: Spot Rates, Broker Margins & U.S. Bank Index Trends - URL: https://www.transportpro.net/articles/january-2026-freight-market-analysis-research-deep-dive/ - Published: 2026-02-03 A deep dive into the January 2026 freight market. Analyze the 8.9% broker margin squeeze, equipment-specific rate surges, and national capacity trends cross-referenced with the U.S. Bank Freight Payment Index. Spot Rates Stay High as Cross-Border Moves Plunge: The January 2026 Market Analysis By Transport Pro Data Team • February 3, 2026 • 9 Min Read The start of 2026 has brought a complex set of challenges for freight brokers and a cautiously optimistic outlook for asset carriers. As we navigate the "Jan-gap" before the Spring rebid season, proprietary data from Transport Pro reveals a spot market that is stubbornly challenging contract rates, while national indices from U.S. Bank suggest a structural shift in capacity and spend. Article Navigation The Broker's Margin Crisis Carrier Performance U.S. Bank Context Regional & Cross-Border Fed Beige Book Insights Strategic Outlook The Broker's Margin Crisis For many brokers, the beginning of the year is a waiting game for new customer contract negotiations. However, the Transport Pro January report shows that "waiting" is becoming expensive. An alarming 8.9% of transactions recorded in January showed acquisition costs for a truck that exceeded what the shipper paid. "Another 4.9% of transactions were reported as breakeven, validating the industry sentiment that many brokers are operating at zero-margin capacity to preserve shipper relationships." This "squeeze" is particularly evident in specialized modes. While dry van rates grew marginally, the underlying cost of securing reliable capacity in the spot market is now frequently piercing the ceiling of older contract agreements. +2.5% Flatbed Rate Gain +$0.06 Reefer Rate (per mile) +$0.32 Conestoga Surge 8.9% Negative Margin Transactions Carrier Benchmarks: A Mixed Reality While rates generally held at or above December levels, the market remains bifurcated. 15.4% of carrier spot market payments were still measured below the critical $2.00/mile threshold, with 8.7% falling even lower at $1.80/mile. According to our equipment-level breakdown, Reefer rates rose another six cents per mile, while standard Van rates edged up by two cents. However, the massive jump in Conestoga rates ($3.23) indicates a localized capacity crunch for flatbed-adjacent specialized freight. External Context: U.S. Bank National Overview Cross-referencing our transactional data with the U.S. Bank Freight Payment Index™ (Q4 2025), we see a broader national trend: industry capacity is continuing to contract. Shipper spending reached its highest point since early 2024, despite shipment volumes showing only a modest 1.5% quarterly increase. Metric (U.S. Bank Q4 '25) Index Value Quarterly Change Yearly Change Spend Index 191.9 +4.6% +5.2% Shipment Index 76.1 +1.5% -4.9% The U.S. Bank data suggested that freight rates rose primarily because the spending index rose significantly more than the shipments metric. This imbalance indicates that shippers are competing for a shrinking pool of active trucks. Regional Insights & Cross-Border Trends One of the most striking findings in the January data is the plunge in cross-border moves. Data from the Bureau of Transportation Statistics (BTS) confirms that while inbound trucks destined for the Midwest remain a factor, there has been a noticeable cooling in international freight velocity compared to the Q3 2025 peak. Federal Reserve Beige Book Insights The latest Federal Reserve Beige Book noted steady manufacturing activity in the Chicago and Richmond districts. This aligns perfectly with Transport Pro's observation of strong domestic flatbed demand and deliver-to-factory logistics in Michigan and Ohio. However, the Beige Book also highlighted that "shippers in the Southeast and Northeast reported slower port-related volumes," explaining the overall shipment volume stagnation. Strategic Outlook As we move toward March, the "firming of rates" seen in the MoM comparison suggests a new floor has been established. For brokers, the priority must be accurate spot-market forecasting to avoid the underwater transactions that plagued January. For carriers, the opportunity lies in specialized equipment where the rate gains are most aggressive. ## January 2026 Freight Market Report: Spot Rates & Broker Insights | Transport Pro - URL: https://www.transportpro.net/articles/january-2026-freight-market-report-transport-pro/ - Published: 2026-02-01 Analyze the January 2026 freight market trends. Compare Transport Pro spot rates against the U.S. Bank Freight Index. Insights on broker margins, carrier pay, and equipment trends. January 2026 Freight Market Report: Spot Rates & Broker Insights By Transport Pro Analytics Team • February 2, 2026 Executive Summary: The "Squeeze" Is Back Market Dynamic Spot rates are challenging contract ceilings. Reefer (+6¢) and Flatbed (+2.5%) led gains in January. Broker Risk Extreme margin pressure. 8.9% of loads were underwater; costs exceeded shipper pay per transaction. External Validation U.S. Bank Index confirms: Spend rose +4.6% (Q4) while shipments stayed flat. Capacity is tightening. Spot Market Rate Trends Month-Over-Month Comparison (Dec '25 vs. Jan '26) All Equipment Dry Van Reefer Flatbed Insight: While RGN specialized freight cooled, core modes like Van and Reefer saw increases. Conestoga saw a significant outlier jump to $3.23. National Context: Spend vs. Shipments Benchmarking against U.S. Bank Freight Payment Index (Q4 2025) Spend Index (Q4 '25) 191.9 ▲ 4.6% Shipment Index (Q4 '25) 76.1 ▲ 1.5% National data proves pricing power has shifted. Spend is hitting 2-year highs despite stagnant demand, forcing brokers to pay more for existing capacity. Perspective Brokers Carriers Key Risk Indicators Losing Loads 8.9% Break-even Loads 4.9% Low Paying Loads (<$2.00) 15.4% Cross-Border Alert Transport Pro reports a plunge in cross-border moves, contrasted by steady domestic Midwest manufacturing. ## December 2025 Market Report: Spot Rates Jump 9.5% & Recovery | Transport Pro - URL: https://www.transportpro.net/articles/december-2025-freight-market-rate-surge-report/ - Published: 2026-01-08 December 2025 data confirms freight market recovery. Van and Reefer spot rates surged 9.5%, surpassing contract rates, while broker margins hit historic lows. Rate Recovery Predictions Proven Real: December Spot Rates Jump 9.5% A pivotal shift in the freight market as Van and Reefer rates surge, tightening capacity heading into 2026. By Transport Pro Analytics Team • January 8, 2026 • 10 Min Read Key Findings & Executive Summary The Jump is Here: Prior indicators were accurate. Van and Reefer spot rates both jumped 9.5% in December, the most significant Month-Over-Month increase in over three years. Spot vs. Contract Flip: Shippers successfully pushed for lower contract rates throughout 2025; consequently, many lanes now have higher spot rates than contract rates. Margin Squeeze: As carrier rates rose, broker margins tightened to historic lows (12.1% for Van, 10.4% for Reefer), signaling a transfer of pricing power back to asset-based carriers. International Boom: December cross-border shipments finished 20% above the annual average, cementing nearshoring as a dominant volume driver. Table of Contents 1. The December Rate Surge 2. Year-Over-Year Benchmarks 3. The Brokerage Margin Squeeze 4. Quarterly & Long-Term Trends 5. International & Cross-Border Volume 6. 2026 Outlook: A New Pricing Reality 1. The December Rate Surge After months of "cautious optimism," the market made a definitive move in December. Van and Reefer spot market rates both experienced a 9.5% month-over-month increase. This is not a subtle fluctuation; it is a sharp correction driven by higher organic demand colliding with reduced capacity. While we typically expect a holiday surge in December, this year’s data indicates something more structural. The spot market had been flat for most of 2025. This sudden rebound suggests we have passed a threshold where capacity is no longer abundant enough to absorb seasonal spikes without significant price increases. "The most significant jump in over three years results from higher demand combined with less capacity. The recovery is no longer a prediction—it is active." Not Across-the-Board... Yet. It is important to note that this is a "mixed" recovery. We are seeing extremely high rates on specific head-haul lanes combined with ongoing softness in others. However, the aggregate data shows a clear upward trend across all major equipment types. Month-Over-Month Rate Growth (Nov '25 vs Dec '25) A sharp departure from the flat trends of Q3 2025 2. Year-Over-Year Benchmarks The question on everyone's mind: Is this just a Christmas surge? While seasonality plays a role, the Year-Over-Year (Y-O-Y) comparisons suggest a new floor has been established. Comparing December 2024 to December 2025 reveals massive gains. Reefer rates are up 15.6% and Van rates are up 11.0%. Even Flatbed, which typically slows in winter, posted a 6.0% gain. These double-digit increases confirm that 2025 ended on a fundamentally different trajectory than it began. Year-Over-Year Rate Comparison (Dec '24 vs Dec '25) 3. The Brokerage Margin Squeeze As rates rise, the pressure shifts to intermediaries. December provided a stark reality check for freight brokerages. As carrier pay increased rapidly, brokers struggled to pass those full costs onto shippers immediately, resulting in compressed margins. Margins for Van equipment tightened to 12.1%, and Reefer margins plummeted to 10.4%—historic lows for the last decade. The Implication: It is difficult to force margins any lower. This "floor" in broker margins means that any further rate increases from carriers in Q1 2026 will likely be passed directly to shippers as price increases. The Exception: Flatbed and specialized (RGN) margins remained healthier (around 16-21%), indicating less volatility in those project-based sectors. 4. Quarterly & Long-Term Trends Taking a step back to view the quarterly data allows us to see the "U-shaped" recovery. The fourth quarter of 2025 compares closely to rate levels seen in Q1 2023. The Inflation Gap: While top-line revenue (rates) has returned to 2023 levels, the cost basis for carriers (insurance, maintenance, driver wages) has risen significantly since then. This explains why carriers remain aggressive on pricing despite the "recovery"—they are fighting for margin preservation in an inflationary environment. Long-Term Rate Trends (2024 - 2025) Visualizing the Q4 breakout View All Focus: Van Focus: Reefer Focus: Flatbed 5. International & Cross-Border Volume The international sector (predominantly Mexico-U.S. cross-border freight) ended the year with remarkable strength. December shipments came in 20% over the annual average and 10.3% higher than November. Typically, December sees a slowdown in manufacturing freight. The fact that volumes increased indicates that nearshoring production lines are running at full capacity and supply chains are pushing hard to move inventory before year-end. This sector remains a bright spot for volume consistency. December volume surged to 871 on the index, outpacing the 12-month average of 711. 6. 2026 Outlook: A New Pricing Reality The data from December serves as a warning shot for 2026. The balance of power has shifted. For Brokers The strategy of shippers relying on the spot market for savings is now a liability. Shippers will expect brokers to re-quote lanes in January to recover their compressed margins, and to prevent budget overruns on spot freight. For Carriers The market is finally moving in your favor. However, diesel fuel remains a "wild card." Lower fuel prices have kept some marginal operators in business, preventing an even tighter capacity crunch. Expect Q1 to be a battleground for contract renegotiations as you leverage this new spot market data. ## Q4 2025 Freight Market Analysis: Rate Stability & Nearshoring Trends | Transport Pro - URL: https://www.transportpro.net/articles/q4-2025-freight-market-stability-analysis/ - Published: 2025-12-08 Deep dive into Q4 2025 freight data: Van rates stabilize, Reefer demand outpaces inflation, and nearshoring drives record cross-border volume. Read the full analysis. Q4 2025 Deep Dive: Analyzing the Shift in Freight Rate Stability Moving beyond volatility: Why the latest data suggests a solidified market floor. By Transport Pro Analytics Team • December 8, 2025 • 9 Min Read Key Findings & Executive Summary The Floor is Solid: Van rates have met or exceeded 2024 values in every month of 2025, confirming that the multi-year rate slide has halted. Reefer Resilience: Refrigerated freight is showing real monetary gains year-over-year, outpacing general inflation in the sector. The "November Anomaly": Despite mild weather that typically softens rates, demand remained high—a strong indicator of organic market recovery. Structural Trade Shifts: Cross-border volume (Mexico to U.S.) remains robust, driven by nearshoring rather than seasonal fluctuation. Table of Contents 1. The Macro View: Stability vs. Recovery 2. Equipment Analysis: Van, Flatbed, & Reefer 3. Year-Over-Year Real Gains 4. The Weather Factor & Organic Demand 5. International Trade & Nearshoring 6. Outlook for Q1 2026 1. The Macro View: Stability vs. Recovery For the better part of 24 months, the freight industry has been waiting for the "flip"—that elusive moment when capacity tightens dramatically, and rates spike. However, the data from November 2025 suggests that looking for a spike might be the wrong approach. Instead, we are witnessing something arguably more healthy: stability. Most of 2025 provided disappointment for carriers looking for 2021-style margins. Rates remained depressed relative to operational costs. However, digesting the full calendar year of data reveals that the market has fundamentally shifted away from the freefall of previous years. "We haven't returned to peak levels, but the market floor seems to have solidified. The bleeding has stopped." The primary indicator of this shift is the behavior of the Van spot market. In 2023 and 2024, rates frequently dipped below the previous year's lows. In 2025, that pattern broke. Van rates have met or exceeded their corresponding 2024 values in every single month of this year. This consistency is the first requirement for a true recovery cycle. 2. Equipment Analysis: Van, Flatbed, & Reefer When we break down the data by equipment type, the "up and to the right" trajectory becomes visible, though it varies by sector. While niche markets like Step Deck and Conestoga remain volatile due to smaller datasets and project-based demand, the three major pillars of freight—Van, Flatbed, and Reefer—are showing alignment. Quarterly Rate Trends (2024 - 2025) Comparing recovery trajectories across equipment types *Q4 '25 data points are projected based on Oct/Nov averages. The Van Sector (Black Line) Van freight is the most critical trend to watch as it represents the largest volume of movement. The stabilization here indicates that the overcapacity crisis is resolving. Carriers have exited the market, and freight volumes have normalized, creating a balanced ecosystem where rates can begin a natural climb. Reefer Resilience (Blue Line) Reefer rates have shown the most aggressive recovery. Q4 '25 is projecting a rate of $2.78, up significantly from the Q4 '24 average of $2.67. This isn't just seasonal holiday noise; it represents a structural tightening of temperature-controlled capacity. 3. Year-Over-Year Real Gains It is crucial to distinguish between "seasonal jumps" and "real gains." A seasonal jump happens every November due to Thanksgiving. A real gain is when the baseline moves higher. The graph below compares Q4 2024 directly against our projected Q4 2025 finish. In every major category, we are seeing positive monetary growth. This validates the sentiment that while the market isn't booming, it is certainly healthier than it was 12 months ago. The Inflation Factor: While rates are up, operational costs (insurance, maintenance, equipment) have also risen. However, the rate of increase in Q4 2025 for Reefer and Flatbed appears to finally be outpacing the rate of operational inflation, allowing carriers to capture actual margin rather than just revenue turnover. 4. The Weather Factor & Organic Demand One of the most surprising aspects of the November data set was the weather. Historically, severe weather in late Q4 acts as a catalyst for rate increases by disrupting capacity flow. November 2025, however, was markedly mild across the Midwest and Northeast. Why this matters: In a weak market, mild weather usually leads to rate softening because trucks can move efficiently without delay. The fact that rates climbed despite the lack of weather disruptions is a bullish signal. It suggests that the rate increases are driven by organic freight demand and volume density, rather than external supply chain disruptions. 5. International Trade & Nearshoring The "International" data segment—primarily comprised of cross-border freight moving from Mexico to interior U.S. points—continues to be a standout performer. The Efficiency Metric To understand the strength of this sector, we must look at the "Working Days" variable. October contained 23 working days. November contained only 19 due to the holiday schedule. Despite having roughly 17% fewer days to move freight, November's total volume remained well above the yearly average. This implies a significant jump in volume per day. Volume Index showing sustained strength in cross-border logistics. Nearshoring is Now "Standard Operating Procedure" This data confirms a long-term structural shift we have been tracking. The "Nearshoring" trend—moving manufacturing from overseas to Mexico—is no longer a buzzword; it is an operational reality. We are seeing sustained volumes of automotive components, electronics, and appliances entering through Laredo, El Paso, and Otay Mesa. This volume is less susceptible to domestic U.S. consumer seasonality and provides a reliable baseline for carriers positioned in the southern region. 6. Outlook for Q1 2026 As we close the book on 2025, the freight market is in a position of "cautious strength." We do not anticipate a violent flip in capacity in Q1 2026, but we do expect the current floor to hold. Carriers: Should focus on contract negotiations now, using this stability data to push back against rate reductions. Shippers: Should recognize that the era of bottom-barrel spot rates is ending. Securing reliable capacity, especially for cross-border and reefer lanes, should be the priority over price shopping. The recovery is real. It is slow, it is incremental, but it is supported by the data. ## November 2025 Freight Market Update: Rate Stability & Trends | Transport Pro - URL: https://www.transportpro.net/articles/november-2025-freight-market-update-rate-stability-trends/ - Published: 2025-12-01 November 2025 freight data indicates market stability. See why Van, Flatbed, and Reefer rates are holding steady and how nearshoring is driving cross-border volume. Market Report • November 2025 November Market Update: Stability and Incremental Gains While we aren't seeing a dramatic market flip just yet, the data suggests the bleeding has stopped. November brought a welcome change of pace: stability. Rates are no longer falling, and in key sectors, we are seeing a consistent—if modest—upward tick. Most of 2025 felt like a waiting game with rates remaining depressed. However, when digesting the full calendar year, the data offers some cautious optimism. We haven't returned to peak levels, but the market floor seems to have solidified as we close out Q4. Van Rates Holding steady, meeting or slightly exceeding 2024 values month-over-month. Reefer Demand Showing resilience with modest monetary gains compared to one year ago. Cross-Border Nearshoring continues to provide a consistent volume baseline for carriers. Quarterly Rate Trends The graph below illustrates the long-term effort toward recovery. It’s not a vertical climb, but rather a slow, steady "up and to the right" trajectory. While niche markets like step deck remain volatile, the major categories—Van and Reefer—are finding their footing. Note: Van freight (black line) shows a crucial leveling off and slight rise, a key indicator that stability is returning to the market. View All Focus: Van Focus: Flatbed Focus: Reefer *Q4 '25 projections based on October/November averages. Year-Over-Year Reality Check We often hear anecdotal predictions about the market flipping, but the numbers tell a more grounded story. We aren't seeing a massive spike, but we are seeing positive movement. Reefer rates continued to climb as expected with the Thanksgiving holiday. What is notable is that the decline following the holiday wasn't as sharp as in previous years. Average loads per day tracked higher than in October, suggesting organic market strength is supporting the seasonal push. Q4 '24 vs Q4 '25 (Proj) International Shipments: A Structural Shift November represented another solid month for international shipments. While the shorter working month (19 days) impacts total output, the daily volume remains robust. This sector continues to outperform the general market due to structural changes rather than just seasonal ones. The "Nearshoring" Baseline: The data confirms a long-term shift. As manufacturers diversify supply chains ("Nearshoring"), Mexico has solidified its position as a primary trade partner. This flow of automotive parts and electronics entering through Laredo and El Paso is providing a "new normal" baseline for North American freight. It’s not a boom, but it is reliable volume that helps stabilize the broader network. Cross-border volume index showing sustained, steady demand. Key Takeaways Market Stabilization: We aren't calling it a full recovery yet, but the bottom appears to be behind us. Rates are holding steady. Cautious Optimism: With Reefer demand showing resilience, we expect a stable start to 2026, barring major economic shifts. Cross-Border Reliability: The "Nearshoring" trend is providing a consistent volume safety net for carriers operating in the southern regions. ## Oct 2025 Freight Market Analysis: Rates & Capacity | Transport Pro - URL: https://www.transportpro.net/articles/october-2025-freight-market-analysis/ - Published: 2025-11-05 Get the Oct 2025 freight analysis. See why flatbed rates surged 3.7% amid a capacity crunch, while van/reefer lag. Plus, a 95% import surge signals a volatile Q4. A Divided Market: Why Flatbed is Surging While Van & Reefer Tread Water October 2025 Freight Analysis: A capacity crunch and international surge are creating a complex holiday outlook. By The Transport Pro Team | November 5, 2025 October was a strange month for the freight market. While falling consumer demand has been the narrative for most of the year, our October data shows that other forces are starting to take over. We're seeing a market split right down the middle, with industrial freight showing surprising strength while consumer goods freight... well, isn't. So, what's really going on? A few key factors are colliding at once: a regulatory-driven capacity crunch, a massive surge in international freight, and the official start of the holiday season. Let's break down what we're seeing in the data. The Big Story: Capacity is Getting Tighter For weeks, we've been hearing chatter about stricter enforcement of laws aimed at removing non-English speaking drivers. This isn't just talk; it's having a real-world effect. We're seeing a noticeable tightening of available capacity as drivers are sidelined, shrinking the total driver pool. This is happening at the *exact* same time the holiday season is kicking off. Despite a recent government shutdown and worries about consumer demand, seasonal loads *are* spiking. The problem is, this new demand is meeting a smaller-than-expected supply of trucks and drivers. This combination is putting upward pressure on rates, even if consumer demand itself isn't booming. The Flatbed Anomaly: A 3.7% Spike Here's where the data gets interesting. It's highly unusual for flatbed rates to spike in October, a month when industrial and construction freight typically cools off. But our data shows flatbed rates jumped 10 cents per mile, a 3.7% increase from September. Conestoga trailers saw a similar 3.1% jump. This tells us the story isn't about demand. This is a supply-side squeeze. The capacity crunch from driver enforcement seems to be hitting the flatbed sector hard, and with steady industrial demand, rates had nowhere to go but up. This is the highest monthly flatbed rate we've seen since April. Van & Reefer: The Full Story Isn't in the Rate At first glance, the van and reefer markets look boring. Van rates were up a mere 0.9% ($2.29/mile), and reefer was up just 1.2% ($2.57/mile). Stagnant, right? Not exactly. The hidden story here is length of haul (LOH), which continues to increase for both van and reefer freight. This means that while the *per-mile rate* isn't rising, carriers are having to drive further to pick up and deliver loads. This increase in LOH can partially explain why rates aren't rising further—it spreads the revenue thinner over more miles, putting a quiet squeeze on carrier profitability. The Other Tidal Wave: International Shipments Perhaps the biggest leading indicator we're seeing is at the ports. After a long period of uncertainty, tariffs appear to have stabilized, and foreign freight is *flooding* back into the U.S. Our data shows international shipments hitting a high-water mark of 1,130 loads, a staggering 94.8% increase from September. This freight, primarily from Mexico, isn't hitting the spot market yet. It's restocking Container Freight Stations (CFS) as it clears customs. But make no mistake: this is a harbinger of much higher volumes to come. The immediate impact? It's choking equipment availability for port-to-warehouse drayage. This creates a bottleneck *before* the freight even gets inland, and it's a strong signal that we're in for a very busy Q4. What This Means for the Holiday Rush Heading into the rest of Q4, we're looking at a pressure-cooker situation: Driver capacity is shrinking due to regulatory enforcement. Port capacity is being tested by a massive, sudden surge of imports. Holiday demand is adding loads to this already-strained system. Even if overall consumer demand remains soft, these major supply-side constraints are pointing toward a volatile and tight end to the year. For shippers, this likely means finding capacity will be more challenging and more expensive as we close out 2025. ## Transport Pro Integrates Highway's Trusted Freight Exchange (TFX) for Secure Freight Matching - URL: https://www.transportpro.net/articles/transport-pro-highway-trusted-freight-exchange/ - Published: 2025-11-03 Transport Pro partners with Highway to integrate the Trusted Freight Exchange (TFX), offering freight brokers a secure, automated marketplace with verified carriers and real-time fraud prevention. Transport Pro Expands Highway Integration to Include the First-of-Its-Kind, Trusted Freight Exchange NASHVILLE, TN — November 3, 2025 Highway and Transport Pro are redefining how freight moves across the digital landscape. Transport Pro has expanded its partnership with Highway, by completing its integration with the Trusted Freight Exchange (TFX). Transport Pro users can now automate the load posting process with verified and trusted carriers, offering a more secure freight matching network. TFX connects vetted brokers and verified carriers in a first-of-its-kind secure digital marketplace—created by Highway’s Carrier Identity® Engine and powered by Triumph’s intelligence, bringing trust, control and speed to modern freight transactions. How the Integration Works: Secure digital freight matching — Highway’s identity-driven TFX integration ensures only verified carriers and trusted brokers transact. Zero-touch posting and negotiations — Freight can be posted, matched, and managed automatically between systems—freeing up operators for higher-value work. Real-time fraud prevention — Every transaction is protected by carrier verification and live fraud alerts. Expanded carrier visibility — Brokers can grow their network with TFX-eligible carriers already vetted for compliance and safety. Integrated load-level security — Add Load Lock+ to track loads in real time with 100% ELD-powered tracking and dynamic geofencing, with updates directly in your Transport Pro system. "Integrating Highway's TFX gives Transport Pro brokers a secure, real-time marketplace that connects the dots between compliance and capacity," said Kenneth Kloeppel, President of Transport Pro. "It's not just about moving freight — it's about moving it smarter and safer." "Transport Pro users now have a direct connection to Highway's Trusted Freight Exchange, allowing brokers to work faster and smarter with verified carriers," said Michael Caney, Chief Commercial Officer at Highway. "This integration adds a new layer of protection while keeping operations seamless." By connecting Transport Pro with Highway’s Trusted Freight Exchange, the future of freight isn't just digital — it's dependable. About Transport Pro Transport Pro is a cloud-based transportation management system (TMS) for full truckload (FTL) carriers and freight brokers. It streamlines and automates operations, billing, settlements, and analytics—helping logistics businesses scale faster with less friction. Learn more at www.transportpro.net. About Highway Highway is the leading technology provider specializing in Carrier Identity® solutions for freight brokers, empowering them to reduce fraud and streamline the digital booking process. By automating compliance, Highway gives brokers the ability to enforce an all-new standard, enabling them to efficiently identify the right carrier for every load and build their network with speed and security. With a commitment to transparency, trust, and truth, Highway equips brokers with the data necessary to focus on delivering exceptional service while driving business growth without fear of fraud. For more information, visit https://highway.com. Jessie Thomas jessie@highway.com 813-777-9599 ## In-Depth 2025 Freight Market Analysis: A Deep Dive into Q3 Data and Q4 Projections - URL: https://www.transportpro.net/articles/september-2025-q3-freight-market-analysis/ - Published: 2025-10-05 A detailed breakdown of the Q3 2025 freight market. Explore in-depth data on capacity, manufacturing indexes, import/export trends, and expert analysis on the upcoming holiday season. In-Depth Analysis: The Freight Market's Q3 Recalibration A detailed look at the macroeconomic signals, capacity shifts, and consumer trends driving the market toward a pivotal Q4. By Transport Pro Insights | Published October 5, 2025 While our primary September report highlighted the surface-level stability of freight rates, a deeper analysis of underlying economic data and market trends reveals a far more complex picture. The freight market is currently in a state of recalibration, moving away from the shipper-friendly conditions of the past 18-24 months. This in-depth report explores the crucial data points behind this shift, from manufacturing and import indexes to the subtle but significant changes in consumer behavior that will define the upcoming holiday season. Section 1: The Macroeconomic Headwinds The stability in freight rates belies a turbulent macroeconomic environment. A cooling economy, persistent inflation, and shifting trade policies are creating a cautious atmosphere for shippers and carriers alike. These external pressures are the primary drivers of the capacity and demand shifts we are currently witnessing. Manufacturing and Services Sector Slowdown The health of the freight market is intrinsically linked to the output of the U.S. manufacturing and services sectors. Recent data from the Institute for Supply Management (ISM®) paints a picture of contraction and stagnation. Manufacturing PMI®: The manufacturing sector contracted for the seventh consecutive month in September, with the New Orders Index remaining below the 50% benchmark that indicates growth. More concerning is the New Export Orders Index, which fell 4.6 points to 43%, signaling weakening global demand for U.S. goods. Services PMI®: The services sector, which represents a vast portion of the U.S. economy, registered a reading of 50% in September—the breakeven point between expansion and contraction. This is the first time the sector has not shown growth since January 2010. This slowdown in economic activity directly translates to lower overall freight volumes. With fewer new orders for both goods and services, the demand for truckload shipping has been muted throughout Q3, contributing to the stable rate environment. ISM® Manufacturing PMI® Trend Trade, Tariffs, and a Shift in Global Flow U.S. trade policy and global geopolitics continue to introduce volatility. While August saw a 0.3% rise in both import and export prices, the larger story is the uncertainty surrounding tariffs. Many businesses front-loaded inventory earlier in 2025 to mitigate the impact of potential new tariffs, creating an artificial lull in late summer import volumes. Our own data confirms this, with cross-border shipments plummeting 31% in August before rebounding 14.6% in September as shippers began a tentative restocking process. Section 2: Capacity Rationalization - The Great Rebalancing The most significant internal trend within the trucking industry is the ongoing "rationalization" of capacity. The carrier glut that began in 2023 is finally subsiding, leading to a more balanced market. Carrier Exits and Employment Trends Data from the Bureau of Labor Statistics shows a consistent decline in truck transportation employment, with decreases in 17 of the last 24 months. This slow bleed of drivers and small carriers, unable to remain profitable in a low-rate environment, is the primary reason for tightening capacity. As a result, shippers are finding it harder to secure trucks at the lowest possible price, which is reflected directly in our September margin data: Van Margins: Dropped from 14.1% to 13.2% Reefer Margins: Dropped from 13.1% to 12.3% This squeeze indicates that while shipper rates held steady, brokerages had to pay more to carriers to secure a truck, a clear sign of a tightening supply. Section 3: The 2025 Holiday Outlook - A Season of Caution As we head into Q4, the outlook for the holiday season is one of caution and strategic adaptation. Consumer behavior has fundamentally shifted away from the "revenge spending" of the post-pandemic era. Consumer Spending: Value Over Volume Recent surveys reveal a more calculated consumer. A PwC 2025 Holiday Outlook survey projects a 5% average drop in holiday spending from 2024, with gift spending expected to fall by 11%. Consumers are citing rising prices and general economic uncertainty as reasons for cutting back, particularly on discretionary items. However, they are still prioritizing experiences and traditions. For the freight industry, this means the volume of goods may not see a dramatic peak, but the *type* of goods will be critical. Expect steady demand for consumer staples (groceries, household goods) but potentially softer demand for electronics and apparel. The E-commerce Pressure Cooker Despite a potential drop in overall spend, the demands of e-commerce will intensify. With mobile commerce set to capture nearly 60% of all online sales, consumers expect rapid, seamless fulfillment. An estimated 56% of consumers will require same-day shipping options this holiday season. This puts immense pressure on final-mile logistics and inventory positioning. In a market with less excess capacity, any regional surge in demand to fulfill last-minute online orders could create significant volatility in the spot market. In conclusion, the September data serves as a critical inflection point. The market is transitioning away from a period of excess and entering a more balanced, albeit uncertain, phase. Shippers who have relied on a surplus of cheap capacity will need to adjust their strategies, focusing on securing reliable partners to navigate the complexities of Q4 and beyond. ## September 2025 Freight Market Report: Rates, Capacity & Q4 Outlook | Transport Pro - URL: https://www.transportpro.net/articles/september-2025-freight-market-report/ - Published: 2025-10-04 Official September 2025 freight market analysis. See how steady rates, tightening margins, and shifting capacity are signaling a volatile Q4 and holiday season. September's Calm Before the Storm? Rates Hold Steady, But Tightening Margins and Global Trends Hint at a Volatile Q4 By Transport Pro Insights | Published October 4, 2025 At first glance, September's freight report looks like one of the most stable months in recent memory. Van and Reefer rates nudged up by a mere cent, while Flatbed slipped by the same amount. But this unusual calm doesn't tell the whole story. Beneath the surface, a significant tightening of brokerage margins and a rebound in cross-border shipments suggest the market is in a delicate transition period. The excess capacity that has defined the market since 2023 is finally beginning to drain out, setting the stage for a potentially volatile end to the year as we head into a complex holiday season. Let's dive into the data from our customer network and connect it with the broader supply chain trends shaping the end of 2025. Your September Data Dashboard This section provides an interactive look at the key rate changes from our September report. Hover over the charts for detailed figures and use the buttons to filter the trend data. +$0.01 Van Rate Change (M/M) +$0.01 Reefer Rate Change (M/M) -$0.01 Flatbed Rate Change (M/M) Rates: Month-Over-Month Comparison Rates: Quarterly Trends (2023-2025) The Big Squeeze: Why Margins Are Tightening The most telling data point from September isn't the stability of the rates, but the significant drop in brokerage margins. Van margins fell from 14.1% to 13.2%, and Reefer margins saw a similar dip from 13.1% to 12.3%. This indicates that while the price paid by shippers held steady, the cost to secure a truck went up. This is a classic sign of "capacity rationalization," a trend analysts have been observing all year. After the freight recession of 2023 and a soft 2024, many smaller carriers and owner-operators have exited the market. The result is a leaner, more disciplined carrier base. For shippers, this means: Less "cheap" capacity: The bottom-of-the-market rates that were available during the glut are disappearing. Increased competition for trucks: As demand ticks up, even slightly, the competition for available trucks becomes more intense, pushing up carrier pay. A rebalancing market: The power is slowly beginning to shift away from shippers and back towards a more neutral, carrier-favored environment. Cross-Border Rebound & Inventory Jitters Another key finding from our report was the sharp rebound in cross-border shipments, which jumped 14.6% in September after a steep 31% drop in August. This aligns with broader market intelligence suggesting that many companies let inventories run lean through the summer amid economic uncertainty. With Q4 and the holiday season approaching, this rebound likely marks the beginning of cautious inventory replenishment. However, a "wait and see" attitude still prevails across the industry. Many businesses are hesitant to over-order due to: Cautious consumer spending: While spending remains resilient, it has slowed, and consumers are focused on value amid inflation and tariff concerns. Economic uncertainty: The Federal Reserve's interest rate policy and global trade volatility are making long-term planning difficult. Front-loading in early 2025: Some retailers imported goods earlier in the year to get ahead of potential tariffs, which could lead to a less dramatic Q4 peak. What to Expect for the 2025 Holiday Season Looking ahead, the now-tighter carrier market is set to collide with the demands of the holiday season. Analysts predict a complex and challenging peak season. While overall package volume may only see a modest 5% year-over-year increase, the pressure points have shifted. The convergence of mobile commerce and consumer expectations for fast—even same-day—delivery creates a need for incredible supply chain agility. With less excess capacity in the system, any unexpected surge in demand could lead to sharp spikes in spot rates. Shippers who have not secured capacity with reliable partners may find themselves in a difficult position. The key to navigating the end of 2025 will be flexibility, strong communication, and strategic partnerships. ## August 2025 Freight Market Analysis: A Collision of Forces - URL: https://www.transportpro.net/articles/august-2025-freight-rates-report/ - Published: 2025-09-08 In-depth analysis of the August 2025 freight market, examining the impact of new U.S. tariffs, the de minimis exemption suspension, and a new driver proficiency test on freight rates. August 2025 Freight Market: A Collision of Forces A deeper analysis of the month's data reveals a market in a state of flux, driven by two powerful, opposing forces. Key Findings at a Glance Van and Flatbed rates experience a seasonal slip but remain resilient year-over-year. Reefer rates are stable, while Conestoga rates unexpectedly spike due to new tariffs. A powerful "tug-of-war" is happening between a drop in import volumes and a tightening driver pool. A new wave of U.S. tariffs and the suspension of the de minimis exemption are slowing international freight. New English proficiency tests for drivers and ongoing labor shortages are tightening domestic capacity. The strategic implications for brokers and carriers in this new market. A Freight Market Navigates a Complex August August 2025 freight rates saw a typical seasonal slip after a strong peak in July, with van and flatbed rates showing month-over-month declines. However, a deeper analysis of the month's data reveals a market in a state of flux, driven by two powerful, opposing forces. On one hand, a sharp decline in international import volumes, triggered by new, sweeping U.S. tariffs and the end of the `de minimis` exemption, flooded the domestic market with excess truck capacity, putting downward pressure on spot rates. On the other hand, a new federal regulation—the enforcement of the English proficiency test for commercial drivers—began to tighten the domestic driver pool, creating a counter-pressure that prevented a more significant rate collapse. The result is a nuanced market environment, under pressure from reduced demand but with a structural tightening of supply that may lay the foundation for future rate momentum. August 2025 in the Numbers: A Mid-Year Dip The freight market's mid-year performance, as reflected in the latest data, shows a clear deceleration from the prior month. Following a strong July, August saw a pullback in average per-mile rates for several key equipment types. This is not an unusual pattern, as similar dips have been observed in past years, but the reasons for this year's particular trend are layered in macro-economic and regulatory shifts. Van & Flatbed Rates Feel the Gravity The most significant changes were seen in the core dry van and flatbed segments. Van rates slipped by seven cents, representing a 3.0% decline month-over-month, returning to the rate of $2.26 per mile seen in June. Similarly, flatbed rates fell by 2.2% month-over-month to an average of $2.69 per mile. The decline in flatbed rates is typical for this time of year as demand from the construction season begins to slow down. While the month-over-month slip for van and flatbed freight might seem like a cause for concern, it is important to place these numbers in a broader context. A year-over-year comparison paints a more optimistic picture. Both van and flatbed shipments saw a small but positive increase of 2.3% compared to August 2024. This long-term trend of mild improvement suggests that the market, despite its recent volatility, is not in a state of significant deterioration but rather an ongoing, albeit slow, recovery from the 'freight recession' that began in early 2023. Month-over-Month Freight Rate Comparison, July-August 2025 Trailer Type Jul '25 Avg. Rate ($/mile) Aug '25 Avg. Rate ($/mile) % Change M-O-M RGN$4.39$4.28-2.5% Step Deck$2.65$2.58-2.6% Flatbed$2.75$2.69-2.2% Reefer$2.54$2.53-0.4% Van$2.33$2.26-3.0% Conestoga$2.60$2.724.6% Year-over-Year Freight Rate Comparison, August 2024 vs. August 2025 Trailer Type Aug '24 Avg. Rate ($/mile) Aug '25 Avg. Rate ($/mile) % Change Y-O-Y RGN$3.81$4.2812.3% Step Deck$2.58$2.580.0% Flatbed$2.63$2.692.3% Reefer$2.52$2.530.4% Van$2.21$2.262.3% Conestoga$3.07$2.72-11.4% Reefer & The Conestoga Contradiction The refrigerated freight market displayed remarkable stability, with rates remaining virtually unchanged from July to August, decreasing by a minimal 0.4%. This consistency is supported by a stable demand for perishable goods. A closer look at the data, however, reveals a subtle but meaningful shift in the reefer segment. The average length of haul for refrigerated shipments declined from 959 miles to 939 miles. This decrease is not a random data point but an indicator of a change in shipping patterns. It likely signals that produce from states like Colorado and Utah is beginning to enter the supply chain as a larger percentage of total shipments, which typically involves shorter, more regional hauls. An even more striking anomaly is found in the specialized flatbed segment. While RGN and Step Deck rates saw modest declines, and standard flatbed rates slipped, Conestoga rates unexpectedly climbed by 4.6% month-over-month. This unique performance warrants a closer look. Conestogas are specialized trailers with a retractable tarp system, often used for high-value or weather-sensitive cargo that requires protection but cannot be loaded into a standard van. The recent surge in their rates, while other flatbed types softened, is directly related to the new, expansive U.S. tariffs. New tariffs on core commodities such as steel, aluminum, and copper became effective in August. As importers and domestic manufacturers adjusted their supply chains in response to these new cost structures, a disproportionate and isolated surge in demand for the transport of these sensitive, high-value materials occurred. This surge was strong enough to counteract the general market dip and was concentrated in a specialized segment with less available capacity, creating an isolated rate spike. Broker Margins & Market Health Despite the downward trend in per-mile rates, the data indicates that broker profitability on van freight increased slightly, with margins rising from 13.8% in July to 14.1% in August. This suggests that while market conditions for carriers may have softened slightly, the spread between the sell rate and the buy rate for brokers remained constant, allowing for a modest increase in profitability. The proprietary data itself states that these numbers show "no strong signal of deterioration of the spot freight marketplace". This reinforces the idea that the market is in a delicate balance, and that the decline in rates is more a product of external factors than an overall collapse in freight demand. The Macro Story: The Two-Sided Market of August The numbers from August 2025 cannot be fully understood in isolation. They are a direct reflection of powerful, competing macroeconomic and regulatory events that unfolded throughout the month. The tug-of-war between a decrease in demand driven by trade policy and a tightening of supply due to new labor regulations defines the August market. The Tariff Tsunami & De Minimis Crackdown A central reason for the softness in August freight rates is the sharp decline in international shipment volumes. The data shows a significant "nose-dive" in the count of international shipments, which fell by 31.0% from July to August. This is not a coincidence; it is a direct consequence of a "sweeping U.S. trade-policy shift" that began in August. New tariffs, effective August 1, raised the duty rate on non-USMCA goods from Canada from 25% to 35% and imposed a universal 50% tariff on copper. Additionally, new levies were placed on goods from Brazil, India, and other trading partners. The most significant policy change, however, was the suspension of the `de minimis` exemption for all countries, effective August 29, 2025. This rule, which previously allowed non-postal shipments under a certain value to enter the U.S. duty-free, was a game-changer. Its suspension made all such shipments fully dutiable, fundamentally altering the cost structure for importers. The immediate impact of these policies is evident in external reports, which show that U.S. tariff revenue surged to a record $30 billion in August, the highest monthly total for 2025. This proves the policies are having a massive, immediate financial impact on importers and their supply chains. The decline in international volumes had a direct ripple effect on the domestic freight market. Many importers, anticipating the new tariffs, engaged in a process known as `frontloading`—pulling volumes forward into the supply chain in July to beat the August deadlines. This explains the strong July numbers and the subsequent softness in August. The decrease in import volumes meant that trucks and drivers who would normally be occupied with port-to-warehouse movements were suddenly available for the domestic spot market. This surplus of capacity in the domestic market inevitably created downward pressure on rates, as more trucks became available to chase fewer international-origin loads. The Driver Paradox: Capacity Tightens Despite Soft Demand While declining import volumes exerted downward pressure on rates, a powerful countervailing force prevented a more severe collapse: the ongoing tightening of domestic truck capacity. A new regulatory change, the enforcement of the FMCSA's English Language Proficiency (ELP) rule, became effective in late June 2025. This rule allows a law enforcement officer to place a driver "out of service" for failing a simple two-part test on roadside signs and basic communication. This new rule adds a significant layer of regulatory risk and potential for driver attrition, which is explicitly noted in the August data as having a "tightening impact on capacity". This new regulation exacerbates an existing, long-term structural problem in the industry. Despite softer freight demand, the driver shortage has not disappeared; it has simply shifted. The industry continues to face challenges from experienced drivers retiring, a lack of new entrants into long-haul roles, and a high rate of driver turnover. Hundreds of thousands of new CDLs are earned each year, but attrition makes it difficult for the driver pool to grow meaningfully. The paradox is that even in a cooling market, driver wages are forecasted to climb in 2025, with an expected increase of 2.7% for for-hire carriers, because the supply of qualified labor is so fundamentally constrained. The new English proficiency test simply adds a new and significant source of churn to this fragile labor market. Strategic Implications: What This Means for Your Business The August market, defined by these powerful, competing forces, demands a strategic response from both freight brokers and commercial motor carriers. The traditional approaches of focusing solely on rates or chasing volume will not be sufficient in this new, complex environment. For Freight Brokers: Navigate the Narrowing Gap The slight increase in van broker margins to 14.1% is an opportunity, but it is a fragile one. In a market with a surplus of trucks but a tightening supply of qualified drivers, the key to success is shifting from a pure rate-focused strategy to a capacity-sourcing one. The ability to source and retain reliable, vetted carrier capacity will be a key differentiator. Brokers who have strong relationships with compliant carriers—those not at risk of costly out-of-service orders from the new English proficiency test—will hold a significant competitive advantage. The focus should be on building a network of high-quality partners by providing value beyond just the load, such as offering predictable routes, fair compensation, and efficient payment processes. This will attract the best carriers who, as reports suggest, are now more focused on home time, predictability, and a good work environment than on sign-on bonuses. For Motor Carriers: Adapt and Comply for a Competitive Edge For motor carriers, the soft market is not a signal of defeat but an opportunity to invest in their business and position themselves for the future. While rates have softened, the underlying labor dynamics are working in their favor. The persistent driver shortage and forecasted wage increases mean that the supply side of the market is becoming more powerful. The new English proficiency test is not just a regulatory hurdle; it is a business risk that can lead to fines and out-of-service orders. Carriers must be proactive, ensuring their drivers are compliant to avoid these costly disruptions. The carriers who can demonstrate a reliable, compliant, and qualified driver pool will be in the best position to secure premium freight from brokers and shippers who are struggling to find capacity they can trust. This is the moment for carriers to move from being a commodity service to a value-add partner, one that prioritizes safety, compliance, and driver retention to secure better rates and more stable business. Conclusion: A Glimmer of Hope for Q4? The freight market in August 2025 was not simply a downturn; it was a delicate equilibrium shaped by a tug-of-war between two powerful forces: a drop in demand from global trade shifts and a structural tightening of supply from domestic labor regulations. The tariff-driven slowdown in international volumes explained the month-over-month rate softness and the temporary surplus of domestic capacity. At the same time, the new English proficiency test and the ongoing driver shortage worked as a floor, preventing a more severe rate collapse. The key question for the fourth quarter is which of these forces will gain the upper hand. Will domestic freight volume eventually replace the lost import volumes? Will the new ELP test and ongoing driver attrition continue to thin the driver pool? The analysis suggests that while the market remains volatile, the structural tightening of capacity may create a foundation for a stronger, more resilient rate environment in the coming months, especially for those in the industry who are prepared to adapt to these new realities. ## August 2025 Freight Market Analysis: Rates Cool as Economic Headwinds Gather - URL: https://www.transportpro.net/articles/august-2025-freight-rates-analysis/ - Published: 2025-09-03 An in-depth analysis of the August 2025 freight market. See how van, flatbed, and reefer rates are reacting to seasonal shifts and economic pressures like import tariffs. August Freight Rates Cool After July Peak Van and Flatbed rates dip amidst seasonal shifts and gathering economic headwinds. Van Rate Change (M/M) -3.0% to $2.26 / mile Flatbed Rate Change (M/M) -2.2% Seasonal construction slowdown Reefer Rate Change (M/M) ~0% Holding steady from July Broker Margin 14.1% Up from 13.8% in July Market Loses Momentum, but Remains Resilient After a strong peak in July, the freight market took a predictable step back in August. National average van rates slipped seven cents to $2.26 per mile, a 3.0% decrease that brings rates back to June levels. This cooling trend was mirrored in the flatbed sector, which saw a 2.2% dip as demand for construction materials typically wanes toward the end of summer. While any decrease can cause concern, it's important to view this in context. The August slowdown follows a similar pattern observed last year, suggesting typical seasonality is at play. Furthermore, van rates remain comfortably above 2024 levels for the same period, indicating solid underlying fundamentals. Economic Headwinds on the Horizon The stability of the reefer market, which remained virtually unchanged from July, points to a robust produce season. A slight decrease in the average length of haul for refrigerated shipments suggests a greater mix of produce from regions like Colorado and Utah entering the national supply chain. However, carriers and brokers are watching the horizon closely. Recent news of impending tariffs on a new wave of imported goods is expected to create a ripple effect, potentially dampening domestic freight volumes in the fourth quarter. As companies adjust their supply chain strategies to mitigate tariff impacts, we could see shifts in demand and capacity. This August data provides a crucial baseline as the market braces for potential volatility ahead. Comparison: Van Rates 2023-2025 Detailed Data Exploration Select an equipment type below to visualize its per-mile rate trend over the last two years. This interactive chart allows you to explore the data that matters most to your business. All Types Van Reefer Flatbed Step Deck RGN Conestoga Month-Over-Month Rate Data ($/mile) Month Van Reefer Flatbed Step Deck RGN Conestoga There are more details in our full August 2025 Freight Market Report! Get the Full Report ## Transport Pro Freight Market Analysis: July 2025 | Van & Reefer Rates Lead Market Uptick - URL: https://www.transportpro.net/articles/van-rates-show-a-rise-july-2025/ - Published: 2025-08-01 Explore the interactive U.S. freight market report for July 2025. Analyze rising shipping rates for van & reefer, broker margin shifts, and key transportation industry trends with dynamic charts. Transport Pro Freight Market Analysis An Interactive Report for July 2025 July Market Snapshot Carrier Rate Change +$0.07/mi Shipper Rate Change +$0.10/mi Flatbed Margin 16.7% Van Margin 13.8% Market Overview: Positive Numbers for a Change July brought welcome news for carriers and brokers as overall rates rose, driven primarily by demand for Van and Reefer services. While the total number of loads saw only a marginal increase, the rise in rates charged to both carriers and shippers indicates a healthier marketplace. The following sections explore the key drivers of the July market, from broker profitability to long-term rate trends. Brokerage Margin Analysis Select a month to see how profitability varied across equipment types. Van and Flatbed margins saw an uptick in July, while Reefer margins tightened. July 2025 June 2025 May 2025 International Shipments After a strong rebound in June, international shipment numbers slipped in July but remained above the yearly average as the market navigates tariff impacts. Interactive Rate Analysis July saw healthy rate changes across the marketplace. Van rates rose seven cents per mile, while reefer rates rose eight cents. Use the controls below to explore these changes in more detail. The year-over-year comparison shows little change, with van numbers only a penny higher than one year ago. Select View: Month-over-Month Year-over-Year By Quarter Historical Van Spot Market This chart provides a long-term perspective on the Van spot market. July's van rates are the highest since January 2023, continuing a trend of matching or slightly exceeding 2024 levels. ## Freight Market Analysis: June 2025 | Volume & Margin Report - URL: https://www.transportpro.net/articles/logistics-report-june-2025-shipping-volumes-surge/ - Published: 2025-07-01 In-depth economic analysis of the June 2025 Transport Pro freight market. Report details a 6.1% surge in shipment volumes, a modest recovery in broker margins, and the persistent stagnation of carrier rates. Transport Pro Freight Market Analysis An Interactive Report for June 2025 June Market Snapshot Shipment Volume Change +6.1% Avg. Shipper Rate $2.78/mi Flatbed Margin Recovery 16.0% Int'l Shipments (MoM) +57.1% Market Overview: Volume Up, Rates Flat June saw divergent trends in the freight market. A significant 6.1% increase in shipment volumes provided a positive demand signal, helping to improve broker margins. However, this increased activity did not translate to upward pressure on carrier rates, which remained largely stagnant. The following sections explore the key drivers of the June market, from broker profitability to long-term rate trends. Brokerage Margin Analysis Select a month to see how profitability varied across equipment types. Margins improved in June, with Flatbed showing the strongest recovery. June 2025 May 2025 April 2025 March 2025 International Shipments A notable economic indicator in June was the sharp rebound in international shipment volumes, suggesting resilient demand despite tariffs. Interactive Rate Analysis Despite strong volume, carrier rates showed no upward momentum, indicating market capacity remains sufficient. Use the controls below to explore rate changes across different timeframes. The year-over-year data underscores a persistent deflationary rate environment compared to 2024. Select View: Month-over-Month Year-over-Year By Quarter Historical Van Spot Market This chart provides a long-term perspective on the Van spot market. While current rates are flat compared to 2024 levels, they represent a significant stabilization from the volatility and depressed rates observed through much of 2023. This stability, aided by lower fuel costs, has helped slow the loss of carrier capacity in the market. ## Transport Pro and CloneOps.ai | Freight Operations Powered By AI - URL: https://www.transportpro.net/articles/cloneops-and-transport-pro-join-forces-in-ai-technology/ - Published: 2025-06-03 Transport Pro, a leading web-based TMS platform, has partnered with AI innovator CloneOps.ai to integrate AI-powered virtual agents into its system. This collaboration aims to automate key freight operations, including calls, dispatching, load status updates, and back-office tasks, leading to enhanced efficiency, faster deliveries, and improved real-time visibility for shippers. CloneOps.ai and Transport Pro Join Forces to Launch Fully Automated, AI-Powered Freight Operations June 3, 2025 Nashville, TN & Fort Lauderdale, FL - June 3, 2025 - Transport Pro, one of the industry's most trusted web-based TMS platforms, has partnered with AI innovator CloneOps.ai to transform freight management across North America. This integration delivers a smarter, faster, always-on transportation workflow. CloneOps.ai’s autonomous virtual agents are now embedded directly into Transport Pro’s TMS, automating tasks that typically drain time and manpower — from handling inbound calls and dispatching carriers to updating load statuses and managing back-office functions. "This isn't just an upgrade, it's a massive leap forward," said Brian Work, President of CloneOps.ai. "We're giving brokers and carriers of all sizes access to automation that used to require massive investment. Most importantly, this delivers real benefits for shippers - faster pickups and deliveries, better real-time visibility, and quicker exception resolution. With this partnership, it's ready to go out of the box." Workflows That Run Themselves, So Your Team Can Run the Business With this integration, CloneOps.ai's AI agents act like virtual team members who work 24/7. They answer customer inquiries by phone, email, or text. They update loads. They dispatch drivers. They support billing and other back-office processes, all without human intervention. "Transport Pro has always been about empowering freight professionals with the tools they need to operate at the highest level," said Kenneth Kloeppel, Founder and President of Transport Pro. "Our partnership with CloneOps.ai is an extension of that mission. We're giving users a digital workforce they don't have to manage, so they can focus on relationships, strategy, and growth." A Smarter, Leaner Freight Operation This partnership helps teams eliminate inefficiency and elevate performance — without adding payroll or technical overhead. Key benefits include: AI-handled inbound calls for shippers, drivers, and customers Automated dispatch with virtual agents assigning loads and confirming carriers Real-time load updates for brokers, carriers, and shippers Back-office automation supporting AP, document matching, and more All of this is live inside Transport Pro. No third-party toggling. No integration headaches. Just seamless automation and operational confidence. About CloneOps.ai CloneOps.ai helps businesses modernize operations by deploying virtual agents that manage communication across voice, email, and text. It provides real-time insights, smooth handoffs to live agents, and scalable automation. About Transport Pro Transport Pro is a web-based TMS for freight brokers and carriers moving full truckload freight. Its platform centralizes dispatch, tracking, billing, and analytics to help teams reduce manual work, serve customers faster, and scale with confidence. Media Contacts: CloneOps.ai Laura Paz lpaz@cloneops.ai Transport Pro Kelly Frederick kelly.frederick@transportpro.net ## Trucking Rates for Vans and Reefers Rise Amid Tightening Capacity | Industry News - URL: https://www.transportpro.net/articles/trucking-market-report-may-2025-van-reefer-rates/ - Published: 2025-06-03 May 2025 data shows van and reefer rates increasing due to tighter capacity, despite lower brokerage margins. Flatbed metrics remain stable while international shipments see a sharp decline. Trucking Rates for Vans and Reefers Climb Despite Economic Headwinds June 3, 2025 In May, the trucking industry saw rates for van and reefer segments improve, a development indicating a tightening of capacity in these areas. Van rates moved up by seven cents to $2.28/mile, while reefer rates saw an eight-cent increase per mile. This news aligns with anecdotal reports from truckers on social media, offering a glimmer of positive news in what many describe as a "choppy at best" economy. Despite these rate increases, May's results also showed lower margins for brokers in the van and reefer sectors. Van margins dipped to 13.0% in May from 13.9% in April, and reefer margins fell to 12.5% from 14.1% in the same period. Industry analysts note that these van and reefer margins remain "subpar." Interestingly, this shift occurred despite a significant 46% plunge in international shipments registered in the Transport Pro database. This sharp drop, however, did not materially affect overall rates. Flatbed Steady, Specialty Shows Strength Flatbed rates, margins, and length of haul remained relatively consistent with April levels. Flatbed margins saw a slight improvement from 14.4% in April to 14.6% in May. Notably, specialty flatbed services showed an uptick. Step deck movements also saw a meaningful increase in margins, rising from 13.3% in April to 14.5% in May. The report highlights that over-weight/over-dimension freight yielded strong margins at 26.1%. Monthly and Yearly Comparisons Offer Mixed Bag Month-over-month, RGN (Removable Gooseneck) rates saw the largest percentage increase at 9.7%, moving from $4.03/mile in April to $4.42/mile in May. Reefer and van rates increased by 3.4% and 3.2% respectively. Flatbed and Conestoga rates saw slight decreases of -1.1% and -0.7% respectively. Year-over-year, the picture remains "unremarkable." Van rates were nominally higher by 3.2% (from $2.21/mile in May 2024 to $2.28/mile in May 2025), while reefer rates were unchanged at $2.46/mile. Flatbed rates were slightly lower, down 1.4% from $2.80/mile to $2.76/mile. Conestoga rates showed a significant year-over-year increase of 11.7%, while step deck rates were down 7.4%. Quarterly results echoed the year-over-year trends. In the second quarter of 2025, flatbed rates were the same as in Q2 2024 ( $2.78/mile), reefer rates were slightly down by two cents ( $2.42/mile from $2.44/mile), and van rates rose by four cents ( $2.25/mile from $2.21/mile). Underlying Factors and Outlook Demand for spot market trucking slightly outpaced expectations, contributing to the pressure on margins. Experts suggest that improved weather and operating conditions may have played a role. Additionally, a major "Road Check" event might have led some truckers to park their equipment, further influencing selectivity and capacity. The average length of haul for van, reefer, and flatbed segments showed no significant shift from April to May. Despite the uncertainties of potential tariffs, the trucking sector shows no obvious signs of deterioration. Furthermore, fuel costs continue to be more favorable for truckers compared to 2024 levels. ## Amid Trade War Chaos, Trucking Markets Tighten | Transport Pro - URL: https://www.transportpro.net/articles/amid-trade-war-chaos-trucking-markets-tighten/ - Published: 2025-05-08 Discover how U.S.-China trade tensions are tightening freight capacity and impacting the trucking industry. Insights for shippers, carriers, and logistics professionals. Amid Trade War Chaos, Trucking Markets Tighten May 8th, 2025 Key April Numbers This month looks at a variety of numbers; brokerage margins, length of haul, foreign shipments, and overall shipments in addition to key freight rates. Brokerage margins, for example continue to be under pressure, slipping lower for flatbed, reefer, and van truckloads. Rate rose, at least a little, for those same categories. Length of haul dropped for van and flatbed shipments. Some of these changes are subtle but taken together, they suggest a marketplace under pressure. The most significant change found in Transport Pro data consists of a big change in the number of International shipments (excluding Canada). From February to March, shipment count increased +26.8% and then, from March to April, increased +36.1%. The domestic portion of these shipments certainly had an impact on US markets considering the size of the swing in volumes. From January to February the change was essentially flat. Y-O-Y the change from April 2024 to April 2025 measures +72.6%. International Shipments The obvious conclusion: Companies are accelerating shipments across-the-border in order to build a buffer against increased tariffs. This tightened equipment supply which put pressure on broker margins. Among the core equipment types, flatbed margins had been holding up. While April saw slight dips for van and reefer margins, flatbed margins plummeted from 16.1% to 14.4%. This graph illustrates the change. Month Over Month Comparison Van, reefer, and flatbed rates moved higher. Domestic volumes were actually down despite similar working days in March and April. The sharper increase in flatbed rates suggests movements of steel and other flatbed commodities for import/export drove rates higher- Year Over Year Comparison The year-over-year (Y-O-Y) results are unremarkable. Less expensive fuel, a waffling economy faced with uncertainty, and essentially the same numbers in 2025 as 2024. Quarterly Results The Quarterly results are somewhat more revealing. Reefer numbers for April fall below any prior quarter tracked. Flatbed numbers are at the top of the scale. Van numbers look much like 2Q 2024. Conclusion The freight economy continues to be mixed. Margins have been weak for an extended period while freight rates have shown some improvement from early 2024 and late 2023. Activity is surging for flatbed freight but likely only in response to the threat of steel and aluminum tariffs on international shipments. Length of haul is changing month-month for van and flatbed freight while reefer has been relatively stable. Lower fuel costs also indirectly affect freight rates, allowing marginal operators to remain in business. The near total cut-off of Chinese imports should increasingly show up in May and June shipments. With fewer carriers performing long haul to the West Coast, equipment surplus should begin to show in the eastern U.S. resulting in better brokerage margins. Shorter lengths of haul might not negatively affect rates measured at the national level but certain lanes dependent on imports will drop sharply. ## March 2025 Freight Rates Underperform, Indicating Mixed Market Signals - URL: https://www.transportpro.net/articles/march-2025-rates-underperform-sending-mixed-messages/ - Published: 2025-04-07 An analysis of March 2025 freight rates reveals unexpected declines in van and reefer segments, while flatbed rates remain stable. The report examines factors such as increased length of haul, domestic sourcing shifts, lower diesel fuel costs, and ongoing market volatility influenced by tariffs and a prolonged freight recession. March Rates Underperform, Send Mixed Message April 7, 2025 March Results A rebound in March freight volumes did not produce the higher rates expected for van and refrigerated traffic. Flatbed rates held as we transition into the Spring construction season. Broker margins did improve on van and reefer traffic which shows some expectation on clients' behalf that rates will hold. Average length of haul shows longer trips for van and reefer traffic, perhaps due to increased domestic sourcing. This may, at least in part, explain drops in rate levels as longer trips are more productive i.e. less sitting and more driving. The increased length of haul also hints at changing freight mixes. Diesel fuel costs are 40.4 cents lower on a national basis this week, 3/31/25 versus one year ago. This provides some tail wind to carrier operations as does slightly declining capacity - which has been documented by other sources of spot market data. Volatility generally leads to an uptick in spot rates and the impact of tariffs will lead to changes in the source and distance hauled of many commodities. Moving away from the supply chain model of foreign production to domestic production could lead to more lucrative spot hauls, at least until new traffic lanes become well established. The U.S. has been in a freight recession for over two years, so the negative impact on the freight economy is at less risk than the general economy. Month-Over-Month Comparison For the 2nd consecutive month, van and reefer rates have a significant decline. Van rates are down seven cents per mile or -3.1%, reefer rates declined nine cents per mile or -3.7%. This may have several potential causes and rates remain stronger than they were one year ago. Meanwhile the flatbed segment held even as margin dipped from 16.8% to 16.1%. Van margins rose from 13.7% to 14.0% and refrigerated margins rose from 13.3% to 14.4% in Transport Pro data. Year-Over-Year Comparison The year-over-year results look much like 2024 numbers. In fact, van rates are at $2.19/mile both months. Reefer rates are slightly down, three cents at $2.36/mile. Flatbed rates are up six cents at $2.75/mile. Quarterly Results Quarterly results are eight cents per mile higher for flatbed freight. Otherwise, quarterly change shows no significant change in the spot market freight rates. Overall, the quarterly volumes have held - meaning there is no recessionary signal in the data. Changes in length of haul are interesting but preliminary as the last nine months have shown fluctuating numbers. April will need to show stronger numbers than March or it will begin to signal a downturn in freight. ## Most Rates Tumble, Margins Remain Compressed - URL: https://www.transportpro.net/articles/most-rates-tumble-margins-remain-compressed/ - Published: 2025-03-06 Most Rates Tumble, Margins Remain Compressed - We saw lower freight rates in January and February and volumes are dropping overall. Most Rates Tumble, Margins Remain Compressed Date: March 6, 2025 February Results All categories registered lower rates in February vs. January 2025. Volumes also dropped by about 14% but there were just 20 working days in the month vs. 22 working days in January. Rates and volumes usually do slip somewhat in February. For most of my 38 years in transportation that has been the case and some years have seen exceptional drops. Fuel costs remain lower to open 2025 and rates are better than last year across-the-board so the numbers aren’t altogether bad. Rather the uncertainty around tariffs and near-term outlook are clouding carrier perceptions. For brokers, margins remain compressed at just 14.3% overall. Lower margins on van freight remain the biggest concern, flatbed margins are generally holding up. Month Over Month Comparison The most notable drop occurred in refrigerated freight with a drop of 17 cents or 6.5% lower. Fewer fresh fruits and vegetables are shipped during February, still that’s a significant downward movement. The van drop of six cents or 2.6% lower can be attributed to seasonality. Perhaps the move in January to 'beat' tariffs resulted in smaller van volumes. That would explain sharper drops in van freight than in flatbed and reefer. Year Over Year Comparison The year-over-year results actually look quite positive. If you recall February 2024, it was awful. It’s good to step back with a longer-term view and see more strength in rates, especially van which is up 31 cents or +15.9% from one year ago. Flatbed rates at $2.73/mile match the July 2024 level. RGN and Conestoga are doing even better as a percentage but demand for Step Deck appears to be stagnant. Refrigerated metrics have been a concern for some time. Broker margins for reefer freight hit a low of 12.0% in January but rose to 13.3% in February, which matches December. The anticipation is that the US will export lower volumes of food to Canada and Mexico while imports also have a drop. The US produce season starts in March with volumes from the Rio Grande Valley of Texas and Imperial Valley in California. Quarterly Results Quarterly results are higher for four out of six categories. Van continues to match the 4th quarter of 2024 result. The Baker-Hughes Rig Count Overview shows that the US is down 36 drilling rigs from one year ago. The oil field activity has an impact on flatbed loads as machinery, pipe and drilling equipment consist of large numbers of flatbed loads in Oklahoma, Texas, and North Dakota. ## January 2025 Freight Rates: Analysis of Rising Rates & Market Trends - URL: https://www.transportpro.net/articles/rates-rising-to-open-2025/ - Published: 2025-02-08 Spot market demand measures rose in January and rates followed. Once a dormant month, January has produced strong rates the past three years due. Rates Rising to Open 2025 February 8th, 2025 January Results Spot market demand measures rose in January and rates followed. Once a dormant month, January has produced strong rates the past three years due to fulfillment, winter weather, and post-Christmas sales. In the Transport Pro data, flatbed and reefer equipment showed the strongest climb, but the van segment also performed at a 12-month high, tied with July. It's rare for all six equipment types to show positive month-month results. Yet that occurred for January as stronger underlying factors smacked into a strong dose of winter weather. Month-Over-Month Comparison Reefer equipment came into strong demand as the polar vortex covered most of the easternmost states down to the Florida panhandle and southern Louisiana. Sub-zero temperatures require heat for a large host of commodities that travel on van trailers for at least part of the year. Reefer rates jumped twelve cents, up 4.8%. Some movement on construction is indicated by outsize jumps in RGN and Conestoga rates. These rates are volatile due to a much smaller population being sampled, still the jump implies a strong uptick. Year-Over-Year Comparison Van rates are only a penny better than as measured one year ago but optimism prevails. Most economists expect a robust year in 2025 with ongoing worries about inflation and a lack of interest rate cuts providing the counter concern. Reefer rates were stronger in January 2024 but then fell in subsequent months, so achieving $2.62/mile is actually a positive. It's the second highest rate since January 2022! Strong metrics around construction and new home starts will help. Tariffs provide uncertainty and may drag cross border traffic levels lower will which counter new construction. The trifecta of much stronger flatbed, RGN, and Conestoga demonstrates an underlying activity taking place. New oil well starts are sluggish which has a big impact on flatbed rates when activity is high. Broker margins are healthy for the flatbed and specialty decks, except in Conestoga equipment, which may be harder to book in the winter, hence margin compression. VAN Rate Statistics Two different stories in 2023 and 2024 led to pretty much the same ending for van freight. Van is starting out at $2.32/mile in January 2025. Quarterly Results Quarterly results are higher for five out of six categories. Van, reefer, and flatbed are all recovering. RGN and Conestoga are hitting levels not seen in over a year-and-a-half. Step Deck hasn't hit as high of numbers due to less activity in the Texas oil fields. Long Term Rate Data The running monthly compilation of rates in six categories. Only Transport Pro breaks out RGN, Step Deck and Conestoga equipment from the Flatbed group. ## Economy Manages Soft Landing - Rates Firm, Fuel Drops - URL: https://www.transportpro.net/articles/december-economy-manages-soft-landing-rates-firm-fuel-drops/ - Published: 2024-12-01 November continued trends seen in October, van and reefer rates rose while flatbed rates seasonally declined. Truckers have had a tough year due to overcapacity and high fuel prices. Economy Manages Soft Landing - Rates Firm, Fuel Drops December 1, 2024 November Results November continued trends seen in October, van and reefer rates rose while flatbed rates seasonally declined. In context, it can be declared that the U.S. economy, long feared to be facing a recession, has achieved a ‘soft landing’. Interest rates and inflation are easing which constitute the two main economic worries. Truckers have had a tough year due to overcapacity and high fuel prices. According to load board data, I see fewer truck postings which indicate that capacity has left the marketplace, The change results in higher load-to-truck ratios. There may also be less spot market freight currently but the market is poised for contract rates to rise going into 2025, which will assist spot market rates to remain viable. The other factor, fuel prices, needs to be considered as well. Spot prices are ‘all-in’ containing an implied fuel surcharge. With fuel down ~55 cents Y-O-Y (and about a dollar/gallon from the September peak of $4.56/gallon), operating costs have dropped for most fleets. While pricing fails to show a strong difference from 2023 for most segments, the linehaul cost excluding fuel is much improved. This provides for ongoing optimism and businesses looking to meaningfully expand in future quarters. Month Over Month Comparison Van rates have risen in back-back months. The latest increase is just four cents or 1.8% but that bucks a trend that usually sees September/October as peak months. Reefer rates saw a similar increase with the advent of colder weather and early intense snow in many parts. Flatbed and Step Deck rates dropped seasonally but Conestoga and RGN rates ran counter, showing that certain segments remain strong. Year Over Year Comparison Flatbed rates show the biggest surprise on this comparison, up seven cents or +2.7%. Otherwise, reefer and van rates are not much changed in the past year while the previously noted fuel prices have sharply dropped. RGN and Conestoga rates have had large swings but represent relatively low volumes and may be more lane specific rather than an indicator of an overall decline/increase. Length-of-haul and lane balance are also important factors when comparing rates. Usually, large data populations tend to wash out these factors. VAN Graph October plus November provide seven months of van rates outperforming 2023. Only in September did van rates falter in the past eight months. Historic Diesel Fuel Prices (Source: DOE: Energy Information Administration) Increased U.S. production of oil through fracking and horizontal drilling first stabilized the price of oil from 2011-2015, then created a surplus which dropped the cost of diesel fuel to a low of $1.998 in February of 2016. Prices then spiked following another dip in 2020 to a peak of $4.563 as a national average in September of 2023. Prices have sharply declined for diesel fuel to the current national average of $3.552/gallon over the past year. ## Van Rates Rebound in October 2024 to Start 4th Quarter - URL: https://www.transportpro.net/articles/van-rates-rebound-in-october-to-start-fourth-quarter/ - Published: 2024-11-01 Strong consumer spending lifted van rates in October, while flatbed rates stayed steady and reefer rates saw only a slight increase. Van Rates Rebound in October to Start 4th Quarter November 1, 2024 October Results Resilient consumer spending drove van rates higher in October on both a Month-Over-Month and Year-Over-Year basis. Even as this news has been welcomed by small carriers, there hasn’t been much change in other freight segments as Flatbed remained unchanged and Reefer rates were only slightly higher. Still, this represents a positive change to start the 4th quarter. Month-Over-Month Comparison Van rates rose eleven cents to achieve $2.27 per mile or 5.1% higher to record the best month since July. Later in the broker margins discussion it will show positive change in this metric for vans as well. While flatbed rates were unchanged, reefer rates gained three cents per mile to $2.47. Step Deck and Conestoga results were also up significantly. Year-Over-Year Comparison Van rates on this basis were up a modest 3.7% or eight cents per mile. Flatbed, Step Deck, and Reefer shipments were not significantly changed while RGN rates were down, -5.4%. But Conestoga rates have been performing well since July and jumped a very strong 23.8% higher than October 2023. Interest rates are finally coming down with the economy performing a soft landing. While many segments remain challenged, these numbers indicate potential for industry recovery. Another interest rate cut should further spur higher demand for truckload freight on the spot market. Brokerage LTL and short haul markets were also checked and remain positive areas for brokerage earnings. Factored van shipments are performing a few cents better than the transactions in this data so there is more data to back this assertion of recovery. Note: flatbed means standard deck equipment, generally 53’ long but including 48’ decks as well. Larger Picture - Look by Quarter We only have October data to represent the 4th quarter but there are a lot of positive factors. Lower interest rates for one, and the other is that despite a major strike against Boeing and widespread destruction from hurricanes in the SE Region, numbers held up. Storm clean-up and rebuilding should help flatbed segments in November and December. Refrigerated shipments should pick up as colder weather arrives with higher levels of foodstuffs for Thanksgiving and Christmas holidays. VAN Rates September provided a concerning data point but October is back on track for van rates to outperform 2023. Broker Margins Van margins moved higher by a half percentage point but reefer margins moved lower. In the flatbed segment, almost no change. But LTL and short haul margins remain solid. ## September Slumber Continues Ongoing Weak Freight Metrics - URL: https://www.transportpro.net/articles/september-slumber-continues-ongoing-weak-freight-metrics/ - Published: 2024-10-01 Van and reefer spot rates fell in September, signaling a rare recessionary trend in freight. Brokerage margins remain low but saw a slight uptick. September Slumber Continues Ongoing Weak Metrics Report Date: October 1, 2024 September Results Van and reefer rates on the spot market took a step back in September. This suggests a recessionary trend in the freight marketplace because it is so rare. Brokerage margins continue to be depressed although with a slight uptick. The average margin on van freight was measured at 14.0%, below the normal margins from 2010-2019. Flatbed freight showed more resilience with an uptick from August. Specialty equipment had a few bright spots. Conestoga equipment continues to be priced above $3.00/mile at $3.09, which is good for carriers. Brokers earn above a 20% margin on this segment. RGN equipment rates bounced back to $4.24/mile, below peak summer rates but not bad for early Fall. MONTH-OVER-MONTH Comparison Van rates fell for the second consecutive month. The drop was a significant five cents per mile, from $2.21 to $2.16 or -2.3%. Reefer rates ran parallel, falling eight cents per mile to $2.44/mile, which is -3.2%. Both van and reefer rates typically trend higher in September. There is some data suggesting that contract rates firmed in the month, likely contract capacity keep loads out of the spot market. Flatbed rates did rise 3.0% erasing the August dip. Margins on this segment remain intact as well at 16.7%. The RGN rates are based on only 89 loads compared to thousands for van, reefer, step deck and flatbed. YEAR-OVER-YEAR Comparison Flatbed shows a modest 3.4% increase from the comparable month in 2023. Otherwise, the news isn’t good. Van is just 0.9% lower but cost increases are well documented versus last year. Refrigerated rates at eleven cents lower hits that segment hard. One year ago, rates rose six cents per mile from August to September. What about specialty flatbed equipment? RGN and Step deck are below 2023 levels by double digits. But Conestoga equipment appears to be in vogue, with a 15.7% gain versus 2023 and holding at this level for the second consecutive month. For margins, Hotshots earn 24% as measured by 139 loads. Note: flatbed means standard deck equipment, generally 53’ long but including 48’ decks as well. Larger picture- Look by Quarter The full third quarter of 2024 is now available. Flatbed and reefer pricing are surprisingly close to 2023 levels, while van overall has gained but the van trajectory is down the past two months. 2nd Half Outlook Nothing in the data suggests a turnaround in the near term. Federal legislation to assist the economy is unlikely until deep into 2025, so that leaves it pretty much up to the consumer. At least the election date passing should provide some added certainty on future policies, September is NOT always better than August. At least not in 2024. Positives continue in the output of oil and continued low unemployment numbers but more and more cracks have occurred. The Fed cutting interest rates doesn’t hurt but it’s questionable how much it will help an ailing freight economy. Hurricane Helene is the wild card. Decreased economic output from the area will be counter-balanced by emergency aid flowing into the Southeast region. This natural disaster took proportions that are difficult to fathom, with a large loss of life and property. Transport Pro and its partners join in hopes for a recovery and the reuniting of families displaced by the storm. Natural disasters are where the spot market really steps up. That story has yet to be told. ## August Freight Rates Decline in Line with Expectations - URL: https://www.transportpro.net/articles/august-freight-rates-decline-in-line-with-expectations/ - Published: 2024-09-01 In August, van and flatbed rates dropped, with deck freight at $2.63/mile. Refrigerated rates stayed steady, but brokers face lower margins heading into fall. August Slump Hits Rates & Margins September 1, 2024 This last month weaker results had been anticipated based on current economic metrics and historical basis. Analysis of the Transport Pro database confirmed those expectations and if anything, the slump showed worse results than hoped. Not only did van and flatbed rates slump, but margins were down for van and reefer freight. Specialty flatbed freight fell by double digits on a Y-O-Y basis. August lowlights Van freight. Van rates dropped eleven cents per mile back to the May level of $2.21/mile. Brokers didn’t benefit either as van margins dropped from 14.4% to 13.4%, which is the lowest number this analyst has seen in more than twelve years of observations. Flatbed rates also slipped, with standard deck freight falling from $2.73/mile to $2.63/mile. Brokers saw flatbed margins improve though, from 15.1% to 15.6%. Looking at the refrigerated segment, rates remained stable at $2.52/mile. Refrigerated broker margins slipped from 12.4% to 11.8%. Overall, broker margins dropped from 14.2% to 13.6%. Are there any bright spots? Step deck rates dropped from $2.65/mile to $2.58/mile but brokers were able to earn a 17.4% margin on that segment. Also, earnings on short haul and LTL freight beat the prevailing sour results. Month-Over-Month Comparison New construction may be flagging seasonally and with little relief from interest rates, the flatbed segment has begun to suffer. Standard deck rates are down at -3.7%, RGN rates tumbled nearly 20% lower and Step deck slipped, -2.6%. Given the smaller data sets for these last two segments, bigger swings can occur but these drops stand out as showing a real slow down. Total spot moves in July and August were comparable; in a more typical year, August should show an increase in the number of loads. Reefer segment rates held up. Year-Over-Year Comparison Reefer and van both showed a positive change from 2023 comparable figures. But flatbed is lower and specialty flatbed is down more than 15%. Interestingly, Conestoga freight recovered to achieve +15.8%. Even though reefer and van rates are up Y-O-Y, costs are up more putting increasing pressure on operators. Larger picture - Look by Quarter Here are quarterly results which provides a different way of looking at twenty months of data less subject to monthly swings. *July and August represent the 3rd quarter 2024. All flatbed categories are lower in the 3rd quarter except Conestoga. Reefer and Van rates remain up due to solid July results. No rates have recovered to 1st quarter 2023 levels. 2nd Half Outlook Expectations remain that the Fed will cut interest rates in September. This action is overdue and may be too late to save the Fall shipping season. Consumer spending may lift the 4th quarter. Infrastructure spending to hold rates in the flatbed segment appears to be missing. A shift from restaurants to fresh produce may be the root cause of lower margins on refrigerated freight. September is always better than August but it’s questionable how much improvement can occur in one month’s time given the current weakness in freight. Rising unemployment represents another head wind. At least, gas and diesel prices appear to be stable to falling. But wages and wage demands are rising. Broker & Owner-Operator (Purchased) 14-Mo. Recap ## Freight Brokers See Progress, Setbacks and Emerging Concerns - URL: https://www.transportpro.net/articles/freight-brokers-see-progress-setbacks-and-emerging-concerns/ - Published: 2024-08-06 Mixed freight results: brokers see ongoing improvements, setbacks, and concerns. Van rates jumped from June, but flatbed and step deck rates slipped. Freight Brokers See Progress, Setbacks and Emerging Concerns August 6, 2024 Each month the Transport Pro database produces results for analysis which paints the overall picture of how brokers and truckers are doing. Mixed simply does not fully describe the latest results which show ongoing improvement, back sliding, and areas of concern for brokers. Let’s dig in! July highlights Van freight. Van rates took a significant jump from June levels, mostly aided by "Christmas in July" sales events that produced high demand from a number of head haul markets serving major population centers. Elsewhere van demand was soft, reefer demand remained lackluster and flatbed demand flagged. Looking at specialty freight types, standard deck flatbed slipped as well as step deck. Flexible conestoga equipment remained in relatively high demand. RGN equipment posted solid numbers although in a limited count of loads. Focus on Van Rates For the third straight month van rates are up. July 2024 marked a high-water mark not exceeded since January 2023 when rates began their precipitous decline. The advance of nine (9) cents per mile represents the most since November 2023. Many evaluators of van truck operations judge $2.30/mile as the break-even point where fleets become profitable. The break-even point varies by individual operation, geography and length of haul, still this is a significant milestone. Month-Over-Month Comparison Aside from van rates, up 4.0%, and conestoga, up 6.8%, there isn't much of a positive take away for carriers. The ugly side is that broker margins fell for van freight, down to 14.4% and reefer margins even lower at just 12.4% which likely reflects a lot of competitive produce moving. It’s been noted elsewhere that restaurants are struggling with high costs and possibly more people are choosing to eat at home, dampening demand. Year-Over-Year Comparison Looking at the year-year picture it's apparent the flatbed segment hasn't improved and the step deck specialty market has collapsed. Reefer freight is only up 1.6% while costs of operation are much higher. Van freight shows an encouraging +12.1% recovery but brokers are having a hard time meeting top line goals for this segment. Larger picture - Look by Quarter Here are quarterly results which provides a different way of looking at nineteen months of data less subject to monthly swings. *July represents the 3rd quarter 2024. There is a lot to the claim that rates have remained largely the same for the last eighteen months, with some low spots sprinkled in. 2nd Half Outlook The Amazon-powered "Christmas in July" DID appear to help van freight hold up in July. But it's hard to define anything to help avoid a slump during August. A rate cut by the FED remains widely anticipated in September which is also the start of the fall/winter build-up for peak retail season. The forecast is for weaker van rates in August with recovery in September. Weather events remain a wild card but so far have been working against the economy with many regions experiencing excessive heat which can dampen consumption – unless you are an electricity generator. Broker & Owner-Operator (Purchased) 13-Mo. Recap ## Van and reefer rates rise modestly, falling short of June 2024 peak season levels - URL: https://www.transportpro.net/articles/van-and-reefer-rates-rise-modestly-falling-short-of-june-peak-season-levels/ - Published: 2024-07-08 Freight levels increased in the final weeks of the 2nd quarter, aiding modest rises in van and reefer freight. This month's data, while not peaking, contrasts favorably with last year's falling rates Not Quite June Peak Season Van and Reefer Rates Rise Modestly July 8, 2024 Freight levels rose in the final weeks of the 2nd quarter helping van and reefer freight continue to modestly rise. Any observer of prior cycles would be hard pressed to call this month’s data as peaking but the data represent a welcome change from last years’ experience of falling rates. Note that flatbed did not participate in the rate rise as both Step Deck and standard 53’ flatbeds had declines. However, Conestoga rates were up as well as Removeable Gooseneck deck trailers. June results For the second month in a row the largest jump came for refrigerated freight, up three cents per mile on the spot market. Van freight once again only moved up two cents per mile, while flatbed freight slipped five cents per mile lower. Margins tightened – which is an indicator of a market that continues to shed excessive capacity – albeit slowly. June should be a peak month for flatbed freight. Yet results were mixed. This may be a sign that infrastructure related activity is starting to wane or it may be due to slipping production in the oil fields which increasingly look to have hit peak production and are now just 'holding' without any large, new activity coming onstream in the 2nd half of 2024. Focus on Van Rates For the second straight month van freight showed a two cent per mile increase. Since the disastrous month of February, the Transport Pro database shows van rates climbing twenty-eight cents per mile. Having a consistent result reinforces that those super low rates are in the past, yet rates need to go still higher to make most carriers profitable. Year-Over-Year Comparison This picture is actually kind of ugly. Other than van freight, rates really haven’t improved for carriers versus levels seen one year ago. Flatbed rates are about the same and refrigerated freight is only down 1.2% but specialty freight has taken major hits from being a “safe” haven in 2023. It’s hard to make a strong recommendation for a specific equipment type although flatbed (and RGN) continue to be the most profitable. Larger picture - Look by Quarter Here are quarterly results which provides a different way of looking at sixteen months of data less subject to monthly swings. Again, flatbed has been the most consistent. QUARTERLY - 2nd Half Outlook First, the Amazon-powered “Christmas in July” may help van freight hold up in July. Second, the forecast is for a strong hurricane season. Rates have moved out of the doldrums in past years due to the amount of disruption and emergency supplies ordered by FEMA into storm battered regions. Later in the third quarter, hopes are high for the Fed to finally cut interest rates which will provide an immediate boost to the economy. A lot of economic indicators are slowing. This can be seen in the lackluster improvement in June rates for van and reefer and slight decline for flatbed. But inflation may finally approach the target level which would provide some relief to battered consumers. Look for an early report of July data to help you discern which way the markets are breaking this summer. ## May Freight Rates Show Improvement Compared to Last Year - URL: https://www.transportpro.net/articles/may-freight-rates-show-improvement-compared-to-last-year/ - Published: 2024-06-01 Van, reefer, and flatbed rates have risen above last year's levels. Despite ongoing pricing challenges for fleets, some are now securing better rates. May Rate Trends Slightly Better Than One Year Ago June 1, 2024 Every category of freight either matched April’s level or slightly improved upon it in the latest round of Transport Pro data analyzed. The most general categories of van, reefer, and flatbed rates also exceeded their levels from one year ago. Specialized flatbed freight was not as robust as one year ago however, perhaps as more capacity chased those categories. The improvement is tenuous as pricing issues remain for a number of fleets. That said, clearly some market participants are beginning to find better rates. May results The largest monthly jump came for refrigerated freight, up ten cents per mile. Van freight only moved up two cents per mile, while flatbed freight was just up one penny. Considering the April to May movements of past years, this can be judged disappointing. But considering last year’s performance, it may actually be encouraging that we may see some form of peak season. May is typically a strong month for flatbed freight. Interestingly, Conestoga and RGN numbers were identical to April’s level. Due to smaller sample sizes, these numbers can be more volatile. Step deck rose three cents or just over 1% while standard 53’ flatbed equipment rose just one cent. On a month-month basis every category either rose or stayed the same, but the increases were not impressive. Month-Over-Month Comparison Focus on Van Rates Prices on van freight exceeded May 2023 by ten cents. This probably represents the strongest metric in this month’s data as fuel prices have dropped slightly from one year ago. The graph below illustrates how trends have reversed. Further evidence is provided from van data outside of this database showing similar results. Year-Over-Year Comparison Standard deck flatbed freight is ten cents higher in May ’24 than in May ’23. Specialty flatbed freight lost ground, especially for the Step Deck category which is down 36 cents YOY. Conestoga freight had slipped at the end of last summer. Specialty flatbed became refuge for carriers experiencing poor van and reefer numbers – now the situation is normalizing with standard flatbed, van, and reefer rising. Month-Over-Month Comparison Brokerage margins rose for van and flatbed freight during May. Reefer margins remain challenged but not far out of line for heavy produce shipments which have started for onions and potatoes. The van margin measured at a healthy 16.3% while flatbed margins came in at 20.0%. This is a strong recovery from February numbers which had many midsize brokerages in a panic. Larger picture - Look by Quarter Here are quarterly results which provides a different way of looking at sixteen months of data less subject to monthly swings - June Outlook Employment is up despite high interest rates and spending is strong. This economy continues to defy those calling for recession. Van brokerage margins recovered from a weak 14.0% to 16.3% showing that top line revenue is able to improve, at least in certain regions. There is little reason to believe that June won’t show improvement in rates. Key economic indicators are mixed but the freight markets are appearing resilient. Oil prices remain relatively tame, below $80/barrel for WTI crude but a recent run up is cause for concern. June outlook is for modest improvement. ## April Freight Rate Trends Mixed Among Uncertainty - URL: https://www.transportpro.net/articles/april-freight-rate-trends-mixed-among-uncertainty/ - Published: 2024-05-01 April echoes March's figures nationally, with rates and margins aligning closely except for Step Deck freight, which saw higher rates and tighter margins. April Rate Trends Mixed Among Uncertainty May 1, 2024 April results show a continuation of March-like numbers. Both rates at the national level and margins nearly match March with the exception of Step Deck freight which trended higher with tighter margins. Van freight held at $2.19/mile, a small win for carriers as van rates often drop in April. Flatbed rates rose $0.10 per mile from $2.69 to $2.79/mile. Reefer rates were down slightly from $2.39 to $2.36/mile, likely due to an early Easter which accelerated food shipments into March. April Historically Mixed Past years often show a slump in April activity after the March quarterly close. The fact that van rates held represents a small positive because diesel fuel has dropped in price. The benchmark WTI oil price has declined 8.3% since an April 5 peak representing a savings of 1-2 cents per mile in pump prices so far. Flatbed pricing rising 3.7% while margins are maintained is good news for that segment. Step Deck pricing rose a robust 6.8% as Spring construction season proceeds. Focus on Van Rates Prices on van freight are actually two cents per mile higher than in April 2023. The rebound from February record lows has thus held. This price level is further confirmed by analyzing factored van freight data which measured at a nearly identical $2.20/mile. Year-Over-Year Comparison Flatbed reefer and van rates all beat their Y-O-Y comparable although by small percentages. Specialty flatbed types though were all lower, especially Conestoga hybrid van-flat equipment. Month Over Month Comparison The monthly comparison is unremarkable. These numbers echo the larger economy which is awaiting a signal on which way it will break. Worse case now appears to be a ‘soft landing’ as the jobs report came in weaker than expected while the overall economy continues to grow as a slow pace. The second quarter historically is the strongest for the spot market and pricing gains should be expected in May and June although they were absent in 2023. Larger picture - Look by Quarter Here are quarterly results which provides a different way of looking at fifteen months of data less subject to monthly swings- May-June Outlook The freight spot market has now had a full year to wring out excess capacity. The overall economy retains enough strength that results should move in a positive direction through June. Low brokerage margins of 14.0% for van freight and 14.4% for reefer freight in April continue to be of concern. Lower diesel fuel prices could help but world events continue to threaten volatility. Flooding in the Houston market and severe weather elsewhere continue to wreak havoc on normal operating conditions. Supply chains continue to be disrupted by War and the Panama Canal bottle neck. While a Fed rate cut could help, these external events remain of concern. The Transport Pro database will continue to be mined and reported on monthly so you can stay up-to-date on national trends. ## Van and Reefer Freight Rates Plummet in February 2024 - URL: https://www.transportpro.net/articles/van-and-reefer-freight-rates-plummet-in-february/ - Published: 2024-03-01 Van rates saw steady improvement for months but reversed to June 2023 levels. Unseasonably warm weather in the US eased shipping delays, revealing surplus trucking capacity in the spot market. Van, Reefer Rates Plummet in February March 01, 2024 The transition from January to February always poses a challenge to freight brokers and spot market truckers. The end of the holiday shopping season which with eCommerce and returns now extends into January, means that economic activity hits its nadir during the month. Also, unseasonably warm weather in much of the US made for the equivalent of increased capacity as fewer delays in shipping were experienced. But one thing became abundantly clear- there is still way more capacity in the trucking spot market than freight. Rates Crash During February Months of steady improvement in van rates reversed back to June 2023 levels. In some ways, the bottom resembled the period 2009-2010 as weak markets demonstrated rate levels reminiscent of that period. The change is that costs have increased so that a truckers’ breakeven is closer to $2.30/mile for van freight, meaning that rates are about 15% low. This means that maintenance is postponed and in some cases the owner-operator is forced to sacrifice a good portion of income recognized as wages. Refrigerated truck rates also experienced a sharp decline. Flatbed showed some decline overall yet nothing like the first two modes. The Results Van rates dropped from $2.31/mile to a national average of $1.95/mile in the Transport Pro database. Broker margins recovered somewhat but it would be fair to say that the recover was uneven. Meanwhile, Reefer rates dropped 35 cents per mile, from $2.65 to $2.30. Interestingly, from January to February of 2023, reefer rates also dropped 35 cents. The probable cause is a weak California shipping market as weather did play a major role in the Golden State. Standard flatbed rates dropped by 3.4% but specialty flats including Step Deck and Conestoga equipment held their rates with less than a 1% drop. Construction activity should have been good with favorable weather which likely helped flatbed equipment avoid the steep price decline seen elsewhere. RGN = Removable Gooseneck Flats, which tend to have volatile rates due to small sample size- Month-Over-Month What is the Outlook for March? March rates generally show improvement from February and it would be hard to contemplate rates worsening. But the first few days may not be any different, which puts enormous pressure on smaller truckers. Shippers are generally unsympathetic and still remember the relatively recent peak rates of 2022. They remain under pressure to cut costs. Meanwhile, brokers are scrambling to regain margins. This writer expects improvement due to seasonality and more truckers deciding to exit the spot marketplace. Longer term most economists expect the Fed to cut interest rates perhaps as soon as May. This should pick up the housing market, already applications for housing starts are up. Other key measures of the economy remain solid, as discussed in the prior article. Still, the February data are troubling. A comparison with February of 2023 shows rates are lower by double-digits, including a sharp dip for flatbed. Van rates are down 14% Y-O-Y and reefer is down 11.2%, meanwhile Y-O-Y flatbed rates are lower by 9.7%. It's possible that the long discussed and feared "Recession" may take place in the first half of 2024. In that case, expect the Fed to move swiftly to cut interest rates. For some small truckers and brokers, it may be too late. Here are the numbers from the Transport Pro monthly files for your consideration- Year-Over-Year January Comparison Here is a restatement of the Y-O-Y drop in January numbers. Two straight months with these comparisons has led to much concern in the transportation industry- Year-Over-Year Full Recap The Transport Pro database will continue to be mined for trends to aid in adjusting expectations. Broker & Owner-Operator (Purchased) 14-Mo. Recap ## Six Reasons January 2024 Defied Normal Freight Trends - URL: https://www.transportpro.net/articles/six-reasons-january-2024-defied-normal-freight-trends/ - Published: 2024-02-01 Freight rates, despite being lower than Jan 2023, show signs of recovery. Weather related delays reduced trucking capacity leading to increased rates. Six Reasons January 2024 Defied Normal Trends February 01, 2024 Christmas season ends and normally spot market pricing declines. While rates ended up well below January 2023, there were signs that rates continue to pull out of a prolonged slump. Here are six reasons why trends are bucking traditional results. Winter Weather Disruption Winter weather hits hard in January every year. Well, maybe not to the extent seen this past January, which brought the polar vortex deep into the US and included areas like Portland, OR and Seattle, WA into a wintry mix of snow and sleet. Delays due to interstate highway closures slowed deliveries, in effect reducing trucking capacity, which drove up rates, especially for refrigerated equipment. Refrigerated equipment, which can provide heat as well as cooling, saw rates rise 17 cents per mile or 6.9% over December levels. Falling Capacity It has been reported elsewhere that increasing number of small trucking companies are closing. While many analysts state that there is still too much capacity in the trucking industry, Transport Pro data show compressed margins. This means that brokers are getting squeezed between the demands of shippers for lower rates and increased willingness of truckers to hold firm on price. Van rates are up twelve cents per mile since October 2023, which is a peak shipping month for the holiday season. MONTH-OVER-MONTH Panama Canal Bottle Neck Ships transiting the Panama Canal find that the journey takes longer. In fact. there is a backlog of multiple weeks. Prolonged drought has impacted the waterway, lowering lake levels, resulting in vessel restrictions. This means that increased amounts of freight will be hitting the US West Coast instead of using the canal. While some of this will result in more rail traffic, there will be a spill over to the spot market. This long-haul freight helps use up excess capacity as trucks divert from shorter haul markets. Strong LTL Pricing Marketplace The Yellow Freight bankruptcy and closure did not add a whole lot of business to other carriers. But it was enough to solidify pricing. With the spill over from parcel carriers who continue to thrive from eCommerce demand, LTL carriers remain in a good position to grow volumes. This impacts the breakeven point between LTL and truckload and should further support truckload pricing gains in the near future. Good/Improving Business Climate The stock market may be some months ahead of Main Street, with record numbers for the major indices but there is reason for optimism. The jobs market continues to create jobs with unemployment below 4.0%, inflation is falling, and the demand for goods and services remains strong. Almost too strong, as an interest rate cut is badly needed but may be delayed beyond the May target that many analysts have been predicting. As for the trucking industry, it remains in a recessionary position with rates well below January 2023. The point of this article is that rates are building towards higher levels, but there is still a large gap from rates in 2022. YEAR-OVER-YEAR Business Inventories Still in a Low Position Compared to historical levels, inventories are still low, which means any disruption to supply chains can result in shortages. One of those events is currently happening on the other side of the world with the Houthis firing missiles and overall disrupting sea traffic in the Red Sea which feeds the Suez Canal. Alternative sea routes take much longer to reach the US East Coast. When inventories are tight, there is more demand for premium transportation. When spring freight levels return, the above factors will mostly persist. The Transport Pro database will continue to be mined for trends in order to verify or adjust expectations. While trucking rates remain well below last year at this time, it’s good to look at these trends to plan costs for 2024. Here is the past thirteen months of Transport Pro data for the top six categories Broker & Owner-Operator (Purchased) Annual Recap Rates are all-inclusive (include any applicable fuel surcharges) ## December 2023 Freight Rates: Analysis & 2024 Outlook | Transport Pro - URL: https://www.transportpro.net/articles/december-freight-rates-remain-steady-to-conclude-2023/ - Published: 2024-01-01 Trucking rates show consistency at year end. Van purchased transportation shows recovery with November and December being two highest levels of the year. December Freight Rates Remain Steady to Conclude 2023 January 1, 2024 Trucking rates tracked across six categories show emerging consistency. Van purchased transportation especially shows recovery with November and December levels being two of the three highest levels of the year. Refrigerated transport has largely held steady after an April-May dip. Multiple measures of flatbed equipment show rates declining in the most recent six months but beginning to firm. Let’s focus on van rates, the most common equipment type reported in the Transport Pro database. January measured at $2.48/mile which plummeted to $2.27/mile in February, hit a low of $2.00 in June but is back up to $2.28-2.29/mile in the November-December period. A robust Christmas shopping period and stubborn economy with no drop off in job creation can be credited with the rebound. Rate levels are such that not every small carrier will survive but combined with declines in fuel price, carriers have a better chance of making it through the seasonal lulls of the first quarter. Refrigerated rates also dropped off sharply from the first month of the year. Following a low in April at $2.32/mile, reefer rates recovered to $2.52/mile in June and have remained close to that figure since with September recording the post-April peak of $2.55/mile. Operating issues of tight staffing leading to excess detention are likely more concerning to refrigerated operators than the overall rate level. There is a lot of discontent and chatter on the trucking forums about switching from hauling refrigerated foodstuffs to easier commodities in 2024. Flatbed rates posted the most interesting results in 2023. In short, all flatbed types were in high demand earlier in the year. Later in the year, specialty flatbed equipment found a niche hauling oversize and over dimension cargoes. Step decks, RGNs and Conestoga equipment hauling normal dimension freight tended towards standard deck levels as the year rolled on. Standard 53’ deck equipment dropped from a high of $2.79/mile in January to a low of $2.56 in November but had a bounce up to $2.61/mile in December. There is some resiliency in flatbed pricing in the Eastern US but Texas has slowed with less drilling activity in the back half of the year. Transport Pro - 2023 benchmarks numbers by equipment type Overall, 2023 can emphatically be stated as a mixed year for brokerage companies, with easy availability in most of the first half of the year. But as trucking rates firmed and equipment became tighter in many markets, it became more challenging to make normal margins. Current signs of stability should help companies to reset. One last note is that Mexico, not China, is now the US largest trading partner. Growing volumes in lanes between Texas and the rest of the US should continue in 2024. Because of imbalance, northbound equipment will be at a premium and southbound traffic should be at a discount, especially to destinations below Dallas/Fort Worth. The earlier prediction/forecast of a rebound in traffic levels in the Spring remains this analyst’s belief. In other industries, analysts are calling for a midyear recovery. This is driven by a belief that easing inflation will allow interest rate cuts, spurring housing, especially in the Southeast region. Energy production remains high, with the US helping to supply Europe. Transportation usually leads other economic indicators, especially when inventories are in balance. Any shift or uptick will shift trucking out of balance and should cause rates to rise. Look for ongoing monthly reports derived from the Transport Pro database to continue to track these trends. Rates include fuel surcharge, where applicable. Rates are paid to Carrier by Brokers. Notes Over dimension, overweight, hazmat, LTL moves removed Each month based upon about 40,000 monthly moves; Van, reefer, flatbed make up 95% of shipments Flatbed consists of 53’ standard deck shipments; specialty flatbed equipment reported separately (Conestoga, RGN, Step Deck) ## Transport Pro - Trucking Treading Water - URL: https://www.transportpro.net/articles/trucking-treading-largely-in-place/ - Published: 2024-01-01 Explore the 2024 Year in Review for the trucking industry, analyzing freight rates, brokerage margins, and factoring performance. Year in Review - Trucking Treading Largely in Place January 1, 2024 December Results After all the recent ups and downs, the year has ended mostly in the same spot as one year ago. The year started poorly for freight with multi-year lows in February. The summer months showed an improvement vs. historically poor summer numbers in 2023 but the Fall shipping season faltered. This led us to a fourth quarter and final month that rate-wise looks much like the end of 2023. If there is a positive note, it’s that brokerage margins recovered across-the-board in December. Truckers that chose to use factoring also outperformed for December van loads. Here is recent brokerage margin performance measured in the Transport Pro database: Month Over Month Comparison Van rates slipped a few pennies lower while reefer rates dropped just a penny. Flatbed rates are slightly higher. For comparison, factored van rates are up eight cents in December, showing there is a large sector of freight still performing well. Factored loads are vetted which may explain their performance versus regular spot freight. Year Over Year Comparison Van rates are the same as one year ago, while reefer and flatbed rates show very small gains. In the context of lower fuel prices vs. higher overall costs, it really depends on the mix of business to judge whether 2024 truckers are better off than 2023. In general there is more optimism among truckers and lower interest rates may be the key factor. VAN Graph Two different stories in 2023 and 2024 led to pretty much the same ending for van freight. The picture for other freight types is mixed. RGN and Step decks were very popular in early 2023 but declined during the summer of 2023 and remained muted. Van, reefer, and flatbed look more stable in the two year view with monthly changes not creating strong trends. Quarterly results reemphasize that lack of strong trends. Van did finish with a stronger 4th quarter overall. Two-year History by Six Equipment Types ## November Van Rates Continue Rise - URL: https://www.transportpro.net/articles/november-van-rates-continue-rise/ - Published: 2023-12-01 Van rates reached a bottom of $2.00 per mile in the spot market in June, however recent improvements include a nine-cent-per-mile rise from October to November. November Van Rates Continue Rise December 1, 2023 Spot market van rates have been inverted in 2023. Usually there is a June peak, summer slump and a modest rebound in the Fall shipping season. The Transport Pro database shows that van rates hit a low of $2.00/mile in the spot market in June but have recovered somewhat since that time, including a surprise nine cent per mile increase from October to November. Overall van rates have risen twenty-eight cents since June. Outside data supports this finding as job growth and GDP numbers show an economy that is holding up despite inflation. Even so, the current benchmark reflects plenty of weak pricing in many freight markets and broker van margins remain subdued at 13.3%. Refrigerated trucking rates though have remained mostly flat since June, although falling diesel fuel costs have helped trucking profitability. Standard deck 53’ flatbed rates have fallen sharply since June, by thirty cents per mile. The usual delta between refrigerated and standard flatbed rates has been restored. Messages on trucking internet groups reflect this mixed picture. Many truckers continue to describe rate conditions as brutal even while others report ongoing profitability through astute business practices. Recent entrants that experienced the highs of late 2021 and early 2022 are dropping out of the spot market. Specialty flatbed freight held up through the 2 nd quarter of 2023 but has dropped considerably in the RGN, Step Deck and Conestoga categories tracked within the Transport Pro database. It does look like the bottom may have been hit in October, as rates rose for RGN and Conestoga shipments in November on higher volumes of concrete and steel, likely due to ongoing infrastructure spending, A lot of Step Deck and RGN freight falls in the over dimension/over weight category and is not reflected in the overall numbers provided. The forecast for 2024 remains intact, real improvement starting in the 2 nd quarter. There remain a lot of weak markets and poor paying commodities that are unlikely to turn around in the first quarter. Some of November’s improvement can be attributed to stronger Christmas/Holiday sales than expected. As stated earlier, lower diesel fuel prices also are helping stabilize the current marketplace but it also helps prolong excess capacity. Here are the numbers for six categories of equipment Rates include fuel surcharge, where applicable. Rates are paid to Carrier by Brokers. Notes Over dimension, overweight, hazmat, LTL moves removed Each month based upon about 40,000 monthly moves; Van, reefer, flatbed make up 95% of shipments Flatbed consists of 53' standard deck shipments; specialty flatbed equipment reported separately (Conestoga, RGN, Step Deck) ## Freight market faces challenges despite economic indicators - URL: https://www.transportpro.net/articles/freight-market-faces-challenges-despite-economic-indicators/ - Published: 2023-11-01 Despite economic optimism, the trucking industry faces recessionary challenges. Yet, the eCommerce boom anticipates robust van demand through year-end. Freight Marketplace Lackluster in October November 1, 2023 Broker margins slipped again in October which should set off some alarms. Carriers are definitely finding the current marketplace challenging. It’s fair to say that the trucking industry is experiencing recessionary conditions despite several economic indicators to the contrary. Markets showed little change from September to October especially van spot market rates which only changed by one cent higher. Spot market reefer rates fell by eight cents at the national level as too many areas experienced a subpar harvest, including Mexico, where cross border traffic showed equipment surpluses per the USDA Truck Rate Report. The one bright spot of 2023 had been specially flatbed freight. These segments fell the sharpest in October, rates for Step Deck equipment declined nineteen cents month-month while RGN rates fell back to Earth as shown on the below graph. There was a positive change in standard deck 53’ equipment, which rose five cents to $2.67/mile, on par with August rates. The broader economy shows positive GDP growth, positive job growth despite recent slowing, and an unemployment rate generally considered as extremely low. Yet economic conditions remain troubled by rising interest rates, and worrisome inflation, especially in regards to food and housing prices. These combinations of economic conditions are unique. Since the trucking industry deregulated in 1980, there have been several boom-and-bust cycles but none where the freight marketplace was so divergent with general economic conditions. Meanwhile trucking rates were in freefall earlier in the year, now appear to be stabilizing but broker margins have been shrinking. Spot market van rates are behaving out of character with June being the low point. This turmoil can be attributed to a rapid increase in capacity during 2022, which leads to lower rates as the marketplace adjusts. As that capacity continues to leave the marketplace, there should be a reset, most likely in 2nd quarter of 2024 to more normal spot market behavior. Focusing on broker margins, the Transport Pro database shows an overall decline from 15.5% in September to 15.3% in October. Within that number, van brokerage margin slipped from 15.5% to 13.8% in October so that is the area of weakness. The interpretation is that many of the low-cost van carriers have left the marketplace. Broker margins for flatbed freight remain mostly unchanged from August levels. Looking ahead, van and reefer pricing should be able to hold through the Christmas season. Seasonally flatbed rates normally decline towards the end of the year. First quarter 2024 generally sees lower rates, especially from California. El Nino winter conditions should be a positive with warmer weather in the Midwest; wetter, cooler conditions in the South, and plenty of snow in the West. This again, supports the idea of rebound in freight volumes and rates in the 2nd quarter which should be welcome news for all. ## Transport Pro Freight Rates - Mixed Results Close Out September - URL: https://www.transportpro.net/articles/september-2023-mixed-feelings-for-q3/ - Published: 2023-10-12 Analysis of Transport Pro database for the month of September shows improving metrics for refrigerated freight, very slight improvement for van, and seasonal declines for flatbed freight. Mixed Results Close Out September & 3rd Quarter October 12, 2023 Analysis of Transport Pro database for the month of September shows improving metrics for refrigerated freight, very slight improvement for van, and seasonal declines for flatbed freight. The freight marketplace has been in recession during 2023 so any signs of historic trends is welcome news. An added plus for carriers is that fuel prices moderated with some declines at the end-of-month and beginning of October. Historically, the 3rd quarter close of business has been one of the strongest periods for freight volumes, with tightening capacity. This year rate changes were modest but still significant enough to negatively impact broker margins. Partly that may be due to an exit of capacity due to the ongoing difficult conditions for truckers. The one bright spot for carriers of strong demand for specially flatbed equipment dropped off precipitously since June as shown in the graph below. Flatbed rates are plotted separately for Step Deck and standard 53’ flatbed equipment. Brokerage margins slip Overall, broker margins slipped from 16.1% to 15.5%. Volumes appear to be off for the September quarterly close. Likely the start of the UAW strike has already impacted freight levels but there are plenty of other factors including fewer oil wells being drilled and lackluster consumer demand. The refrigerated sector has not seen the typical peaks of the Back-to-School plus Halloween push, and reefer equipment remains plentiful on produce lanes (USDA Truck Report). Still, broker margins took a small hit for that segment, falling from 14.2% to 13.8%. Reefer rates rose six cents per mile from August to September, consistent with the tighter margins. Summary The good news is that the eCommerce era means an expectation of strong van demand through the end of the year. Headwinds remain of higher interest rates and the ongoing UAW strike. And then there is the War between Israel and Hamas, which could lead to greater involvement in the Arab sphere and higher fuel prices if supply is reduced from the Middle East. Look for continued reporting of results from the Transport Pro database to assist in understanding national freight trends. Rates include fuel surcharge, where applicable. Rates are paid to Carrier by Brokers. Notes Trips over 250 miles only Over dimension, overweight, hazmat, LTL moves removed Each month based upon about 40,000 monthly moves; Van, reefer, flatbed make up 95% of shipments Flatbed consists of 53' standard deck shipments; specialty flatbed equipment reported separately ## Van and refrigerated freight grow while flatbed stumbles - URL: https://www.transportpro.net/articles/van-and-refrigerated-freight-grow-flatbed-stumbles/ - Published: 2023-10-01 Despite a 2023 freight recession, recent signs of historical trends are encouraging. Carriers also benefit from fuel price moderation in recent months. Mixed Results Close Out September & 3rd Quarter October 1, 2023 Analysis of Transport Pro database for the month of September shows improving metrics for refrigerated freight, very slight improvement for van, and seasonal declines for flatbed freight. The freight marketplace has been in recession during 2023 so any signs of historic trends is welcome news. An added plus for carriers is that fuel prices moderated with some declines at the end-of-month and beginning of October. Historically, the 3rd quarter close of business has been one of the strongest periods for freight volumes, with tightening capacity. This year rate changes were modest but still significant enough to negatively impact broker margins. Partly that may be due to an exit of capacity due to the ongoing difficult conditions for truckers. The one bright spot for carriers of strong demand for specially flatbed equipment dropped off precipitously since June as shown in the graph below. Flatbed rates are plotted separately for Step Deck and standard 53’ flatbed equipment. Brokerage margins slip Overall, broker margins slipped from 16.1% to 15.5%. Volumes appear to be off for the September quarterly close. The UAW strike, although relatively brief, impacted freight levels but there are plenty of other ongoing factors including fewer oil wells being drilled and lackluster consumer demand. The refrigerated sector has not seen the typical peaks of the Back-to-School plus Halloween push, and reefer equipment remains plentiful on produce lanes (USDA Truck Report). Still, broker margins took a small hit for that segment, falling from 14.2% to 13.8%. Reefer rates rose six cents per mile from August to September, consistent with the tighter margins. Summary The good news is that the eCommerce era means an expectation of strong van demand through the end of the year. Headwinds remain of higher interest rates. Trucking rates are historically low and brokerage margins remain under pressure. Look for continued reporting of results from the Transport Pro database to assist in understanding national freight trends. Notes Rates include fuel surcharge, where applicable. Rates are paid to Carrier by Brokers Trips over 250 miles only Over dimension, overweight, hazmat, LTL moves removed Each month based upon about 40,000 monthly moves; Van, reefer, flatbed make up 95% of shipments Flatbed consists of 53’ standard deck shipments; specialty flatbed equipment reported separately ## Rising diesel costs offset improvements in van rates - URL: https://www.transportpro.net/articles/rising-diesel-costs-offset-improvements-in-van-rates/ - Published: 2023-09-01 Increased van pricing in the Transport Pro database was observed, with rates experiencing a rise of almost $0.10 per mile thanks to rising diesel cost. Rising Diesel Fuel Prices Negate Gains in Van Rates September 1, 2023 Stronger van pricing occurred in the Transport Pro database as rates rose from $2.07/mile in July to $2.16/mile in August. In other sectors, reefer pricing showed little change and flatbed pricing slipped seven cents per mile lower. The rate story dismays small truckers and owner-operators because diesel fuel prices rose $0.827 from July 17th to September 18th per the weekly DOE tracking website. At 6.4 mpg that diesel fuel increase calculates to 12.9 cents per mile. A more efficient truck at 7.5 mpg still pays an additional 11.0 cents per mile. Due to the fuel increase most truckers ended August in a worsening position. Larger fleets can negotiate fuel surcharges with their major shippers; hence they are more insulated from a rapid run up in fuel prices. Spot market carriers have their rates set by the marketplace so the supply and demand equations outweigh cost changes for fuel and other items subject to inflation. Earlier in the summer flatbed rates showed more resilience, even as van rates were falling. June showed particular strength in specialty flatbed types; the Transport Pro database allows tracking of Step Deck, Conestoga, and Removable Gooseneck (RGN) flats. These peaked at various times in the Spring season with Step Deck hitting its peak in June at $3.97/mile. In limited data transactions, that number has fallen to $3.07/mile in August. A Brokerage Perspective Plenty of capacity and soft rates may be welcome from the tight capacity of prior years. It also may mean that competition for loads has increased and shippers may feel less compelled to pay top rates with plenty of choices. Based on about 40,000 monthly transactions, brokerage margins have been compiled from the Transport Pro data base for 2023. Historically brokerage margins have been mostly climbing in the past dozen years. While individual transactions can range from negative to 30% or higher in a few instances, generally margins have been sitting between 15 and 18%. In June, the brokerage margin hit a high of 18.5% but it dropped in July to 15.9% and stayed down in August at 16.1%. In prior years, margin compression has occurred with broker margins as low as 13.5%. The challenge with brokerage is to gain market share in order to convert those healthy margins into profits. A competitive marketplace has brought margins down the past two months. Truckers and Brokers Face Challenge The Fall typically means a build-up in freight volumes for the holiday shopping season. Hopes for improved volumes face a headwind from the UAW strike, since resolved, and US government threatened shutdown, an ongoing concern. In addition, interest rate increases by the Fed and inflation are cutting into household budgets. These factors mean uncertainty for the freight marketplace. August reefer rates rose only two cents and are down three cents from a slight June peak. The produce markets appear to be off due to severe heat in many growing regions. The flatbed sector held up better through July. August rates show a drop of seven cents per mile to a national average of $2.69. Given the rapid increase in diesel prices, this equipment class may begin to struggle to maintain profitability. Notes Rates include fuel surcharge, where applicable. Rates are paid to Carrier by Brokers. Trips over 250 miles only Over dimension, overweight, hazmat, LTL moves removed Each month based upon about 40,000 monthly moves; Van, reefer, flatbed make up 95% of shipments Flatbed consists of 53' standard deck shipments; specialty flatbed equipment reported separately ## Several signs of stabilizing transportation rates - URL: https://www.transportpro.net/articles/signs-of-stabilizing-transportation-rates/ - Published: 2023-08-01 Discover the latest Transport Pro data analysis of the trucking industry in 2023, revealing why dry van pricing may be stabilizing, along with trends in reefer and flatbed sectors. Several Signs of Stabilizing Rates August 01, 2023 A recent analysis of Transport Pro data from January 2023 through July revealed that the Dry Van market has had a rough time this year. In fact, the high-water mark for rates small carrier fleets and owner-operators received from brokers came in January with steadily falling rates until July. Even then the July increase, from $2.00/mile in June to $2.07/mile represents the second lowest monthly rate for van shipments in 2023. The positive take away is that van rates generally fall from June, a peak month in years past, to July. Also, broker margins tightened from 18.5% in June to 15.9% in July, showing that excess capacity is leaving the marketplace, forcing brokers to pay a higher percentage of the loads overall pay to secure equipment. There are a couple reasons why van pricing may be stabilizing and looks to increase in the Fall shipping season. First, the Yellow Freight bankruptcy results in higher pricing in the LTL sector which changes the breakeven point between LTL and truckload shipping. A lot of small carriers have closed-up throughout 2023 but the sudden impact of a major LTL carrier shutting down carries significant weight in altering expectations. Secondly, inventory rebalancing is more or less complete with companies having significantly less inventory to draw and needing a steadier stream from the supply chain. This is offset somewhat from greater confidence in the ability to source equipment and get supply from manufacturers. Meanwhile, the Transport Pro data shows much different trends in the reefer and flatbed sector. Reefer rates hit their low point in April at $2.32/mile and then rose to $2.52 in June, a modest early summer peak. Flatbed rates have been relatively stable between $2.70 and $2.79/mile throughout 2023. These rates are for all trips over 250 miles and include fuel surcharge where applicable. The depth of detail in the Transport Pro dataset made it possible to look at other specialty equipment types. These include Step Deck, Conestoga, Removable Gooseneck (RGN) flats, Lowboy and Double Drops. The consensus view of these rates shows strong demand as the rebuilding of the nation’s highways and bridges as funded in the Bipartisan Infrastructure bill continues. Meanwhile, oil production and projects in the Permian Basin of West Texas and New Mexico continues to push US oil production higher. However, the Baker-Hughes oil rig report shows 129 fewer rigs in operation than one year ago so the picture remains mixed in that sector. Finally, Straight Truck and Hot Shot rates were calculated. These rates show some correlation with van rates. The overall take-away is that 2023 has been a dismal year for the trucking industry and for most US manufacturing. However, the more recent data suggest plateauing of the numbers with higher Fall shipping season numbers expected to reverse trends. Many headwinds remain so a full recovery should not be expected until well into 2024. 2023 Monthly Rates by Category- Broker to Carrier Pay & Owner-Operator Pay Notes Rates include fuel surcharge, where applicable. Rates are paid to Carrier by Brokers. Trips over 250 miles only Specialized, over dimension, overweight, hazmat, LTL moves removed Each month based upon about 40,000 monthly moves; Van, reefer, flatbed make up 95% of shipments Flatbed consists of 53' standard deck shipments; specialty flatbed equipment reported separately ## Transport Pro Safeguarding Your Supply Chain - How to Effectively Protect Your Freight During a Recession - URL: https://www.transportpro.net/articles/safeguarding-your-supply-chain/ - Published: 2023-06-01 Safeguarding Your Supply Chain - How to Effectively Protect Your Freight During a Recession ## Transport Pro's 10-Year Anniversary - URL: https://www.transportpro.net/articles/transport-pro-10-year-anniversary/ - Published: 2023-05-01 Transport Pro looks back and celebrates 10 years of transforming the logistics industry. A Decade of Advancements - Transport Pro's 10-Year Anniversary Transport Pro, a leading transportation management software (TMS) provider, celebrates its 10th anniversary of transforming the logistics industry. Founded in 2013, Transport Pro has been at the forefront of innovation, bridging gaps in supply chain technology and empowering transportation companies. In 2006, Kenneth Kloeppel, the CEO/Director of IT, and a team engaged in discussions with top trucking companies. Recognizing gaps in supply chain technology, they were determined to forge a better path. By 2007, these discussions had evolved into the development of a new transportation management software solution. After three years of dedicated work, the first production version was launched in 2010, and out to the market in 2013. News about the Transport Pro TMS spread, generating significant interest from transportation companies. The team soon realized the widespread challenges faced by logistics companies due to the lack of suitable technology available. This realization presented an opportunity to empower these companies, improve customer service, and scale the TMS business. Supply chain technology is at the heart of Transport Pro’s mission. They excel in connecting with people, understanding their challenges, and crafting creative solutions. With an adaptable solution that provides transparency, enhances efficiency, and boosts cash flow, Transport Pro empowers logistics professionals. Kelly Frederick, Director of Sales & Marketing, celebrating her 8th work anniversary, shared her thoughts: “The supply chain industry is the heart and soul of our economy, and there is a real passion behind the technology we provide. Without advancements in the tech sector, logistics companies cannot optimize their operations and make impactful business decisions. We are inspired and empowered daily by our customers.” The visionary behind Transport Pro, Kenneth Kloeppel, began his journey in computer engineering in 2004. With a passion for coding, he built a team of software engineers specializing in e-commerce websites. In 2007, he entered the transportation space and recognized the rudimentary state of technology in the industry. This ignited his drive to revolutionize supply chain technology. Reflecting on the evolution of supply chain technology, Kloeppel shared, “The software product we have today is much different than it was 10 years ago. We are constantly adding integrations and focusing on automation of freight management, AI-enabled document processing, and enhanced reporting to give businesses the leverage to compete alongside the big players.” Transport Pro is committed to being a consistent resource for its customers. By utilizing tools that track trends, forecast rates and demands, and gathering valuable feedback, Transport Pro aims to innovate with intention and integrity. Transport Pro’s focus on machine learning for document processing has transformed the way customers handle paperwork. This advancement has resulted in an instant reduction in processing time, with further improvements expected. In the brokerage space, Transport Pro is automating carrier sales tools to enhance efficiency and service quality. Transport Pro proudly shares that their customers move over $2 billion in freight spend annually, showcasing the significant impact the company has made on the industry and its commitment to providing reliable and efficient transportation management solutions. ## How Transport Pro Works with DAT - URL: https://www.transportpro.net/support/how-transport-pro-works-with-dat/ Connect Transport Pro to DAT Connexion for load posting, CarrierWatch compliance checks, and Rate View freight pricing insights. How Transport Pro Works with DAT Transport Pro integrates with several DAT services. Each service needs the right DAT Connexion account setup. Transport Pro does not charge extra fees to set up these integrations, but you need separate DAT subscriptions for the services you use. For carrier onboarding with DAT CarrierWatch, see Carrier Onboarding. For finding carriers that have run a lane before, see Carrier Sourcing. Questions? Contact support@transportpro.net. Summary This guide explains Connexion requirements for posting loads to DAT, using DAT CarrierWatch (including the onboarding tool), and DAT Rate View—and how shared vs. per-user accounts affect contact info and cost. Jump to Section: Load Posting DAT CarrierWatch DAT Rate View Load Posting You must have DAT Connexion services for each account that will post loads to the DAT board. How you set up posting affects Connexion cost to DAT: One Connexion account for all posting: One DAT username and password posts every load. All loads show that user's contact information, so carrier calls need to be routed internally to the right person. Per-user Connexion accounts: Each user who posts from Transport Pro needs their own DAT username and password, entered on that user's account in Transport Pro. Loads then post with each user's personal contact information. Important: If you post loads from Transport Pro to DAT, you cannot also manually post loads to DAT. Use one method or the other—not both. DAT CarrierWatch You need a single Connexion account for CarrierWatch. You can reuse an existing DAT user account (including one used for load posting). A separate account is optional—some companies keep CarrierWatch, Rate View, and other DAT services on dedicated accounts so load-posting users do not change shared passwords. Note: Your DAT CarrierWatch account powers the onboarding tool in Transport Pro. You do not need a separate DAT Onboarding subscription. See Carrier Onboarding for how to search by DOT or MC and add a carrier. DAT Rate View You need a single Connexion account for Rate View. As with CarrierWatch, you can reuse an existing DAT account or keep a dedicated one so credentials stay stable. While DAT requires separate subscriptions for these services, Transport Pro does not charge additional fees to set up the integrations. For help configuring DAT with Transport Pro, contact support@transportpro.net. ## Transport Pro Active Capacity - URL: https://www.transportpro.net/support/active-capacity/ Match available trucks to open loads in Transport Pro Active Capacity using carrier offers, current dispatches, and Exchange capacity. Transport Pro Active Capacity Active Capacity is a Transport Pro tool for broker customers that automatically matches available trucks to your available loads. This guide explains how the system finds available capacity and how it alerts your dispatch users. Questions about this feature can be sent to support@transportpro.net. Summary Access Active Capacity from the truck icon on the Freight Operations Dashboard. The system searches three sources for matching trucks—carrier offers you've recorded, your own current dispatches, and the Transport Pro Exchange—and lists the matches so you can quickly find capacity for an available load. Jump to Section: Access the Active Capacity Tool How the System Finds Active Capacity Carrier Offers Current Dispatches The Transport Pro Exchange Access the Active Capacity Tool The Active Capacity tool is accessible directly from the Freight Operations Dashboard. In the "Available Loads" section there is a column called Active Capacity. Click the truck icon in this column to view the available capacity the system has found and matched to that load. Note: Some truck icons are green while others are grayed out. The color reflects the age of the latest truck posting matched to that load—green means capacity was matched within the last hour; grayed out means the matched capacity is more than an hour old. A grayed-out icon does not mean there are no matches, so click it regardless to view the active capacity. Clicking the truck icon opens a window with a results list showing pertinent information such as the age of the truck posting, carrier name, dispatch contact, date available, and more. Note: Some carrier names in the list appear as blue hyperlinks while others show as plain black text. A hyperlinked name means the carrier already has a record in Transport Pro. Plain text means the system matched a carrier that doesn't yet have a record in the system. How the System Finds Active Capacity Transport Pro checks three sources to determine whether there is active capacity for an available load: carrier offers, current dispatches, and the Transport Pro Exchange. Each is detailed below. Carrier Offers You can record carrier offers for any available load directly from the Freight Operations Dashboard. This tool sits next to the Active Capacity column, in the Carrier Offers column. Note: The number shown in the Carrier Offers column (for example, "2" or "0") tells you how many carrier offers you have recorded for that available load. To record a carrier offer, click the hyperlinked number in the Carrier Offers column. A window opens and prompts you to record the offer. At minimum the offer amount is required, but you can enter other applicable information as needed. Click Save Offer to record the offer, which updates the number on your dashboard. Note: This window also shows a breakdown of your buy averages, so you can see your average, best, and worst buy rates for that lane over various time frames. If you have a DAT RateView subscription, Transport Pro can integrate with that service and display DAT contract and spot rates on this screen. To set up the integration, contact support@transportpro.net. Current Dispatches In addition to carrier offers, the Active Capacity tool automatically looks at all of your in-transit loads. The system searches your dispatched loads (in a loaded status or beyond), and if it detects a carrier within a 100-mile radius of where your available load is originating, that carrier becomes available capacity. The Transport Pro Exchange The Transport Pro Exchange is an internal load board exclusive to Transport Pro subscribers, where many customers post their available trucks. Just as the system searches your dispatched loads for available capacity, it also considers trucks posted to the Exchange—searching within a 100-mile radius of where your available load is originating to find matches. See also the Carrier Sourcing guide for finding carriers that have run a lane for you in the past. If you have any questions about the Active Capacity feature, please reach out to our technical support team at support@transportpro.net. ## Transport Pro Add & Edit Checking Accounts - URL: https://www.transportpro.net/support/how-to-add-edit-checking-accounts/ Add, search, and edit checking accounts in Transport Pro for settlements, cash receipts, and cash reconciliation workflows. Transport Pro Add & Edit Checking Accounts Transport Pro lets you add checking accounts to the system so you can tag the correct bank account when you process settlements, record cash receipts, and use related accounting workflows. Checking accounts are also required if you plan to use the cash reconciliation module. If you have questions about adding or editing checking accounts, contact technical support at support@transportpro.net. Summary This guide shows how to add a checking account, explain each field on the entry form, and search or edit existing accounts. Transport Pro does not integrate directly with your bank—account details here are for informational and reporting purposes. Jump to Section: Add a Checking Account Explanation of Fields Search Checking Accounts Add a Checking Account Note: Transport Pro does not support or offer direct bank integration. Checking account information in Transport Pro is solely for informational and reporting purposes. When you get started with Transport Pro, one checking account is set up by default called Main Checking. You can edit that default account and overwrite it with your information, then add additional checking accounts as needed. To add a new checking account, go to Accounting > Checking Accounts > Checking Accounts > Add Checking Account. Explanation of Fields Yellow fields are required. Bank Name: Enter the name of your bank (for example, Chase Bank or Bank of America). Description: Optional. Enter a description for this bank account if you like. It lives only on this record for informational purposes. Account Name: Typically the same as the bank name, but you can enter whatever you want. This is the name that displays in checking account dropdown menus throughout the system. Bank Acct Number: Enter your bank account number. The system does not integrate with your bank; this information lives on the record for informational purposes. Bank Routing Number: Enter your bank routing number. Like the account number, this is informational only. System Modules: Choose where this checking account can be tagged: Accounts Payable (AP), Accounts Receivable (AR), and Settlements. For example, tag the account you pay settlements from under Settlements, and the account you receive money into under AR for cash receipts. Check Default within selection lists if this should be the default account in that module’s dropdowns. Next Check Number: Optional. Enter the next check number you want the system to insert when you print a check from this account. Enforce Next Check Number: Optional. If you entered a next check number and want the system to prevent users from editing it when printing a check, check this box. GL Account: Tag the general ledger (GL) account for this checking account. If you are unsure which GL account to use, consult your accountant. GL accounts come from the chart of accounts under Accounting > Chart of Accounts > Search Chart of Accounts. Current Balance: Optional. Enter the current balance if you like. This field does not drive or affect anything in the system—it is informational only. Enter 0 if you do not want to track a balance here. When all information is entered, click Save Record. Search Checking Accounts To find a checking account already set up in the system, go to Accounting > Checking Accounts > Checking Accounts > Search Checking Accounts. The search results list all checking accounts in the system, including bank name, account name, masked account and routing numbers, GL account, and next check number. To review an account in more detail or make an edit, click the ID for that row. If you have questions about checking accounts, contact support at support@transportpro.net. ## Transport Pro Add & Manage System Users - URL: https://www.transportpro.net/support/add-and-manage-system-users/ Add Transport Pro system users, assign messaging and security groups, review activity, and clone profiles for your TMS team. Watch video tutorial Transport Pro Add & Manage System Users When you get started with Transport Pro, add system users and set their permissions. Administrators can add or edit accounts and lock users out when needed. Questions: support@transportpro.net. Summary Add a user and complete profile fields, assign messaging and security groups (plus image and GL groups), search and edit users, review login history and change logs, and clone permissions from an existing user. Jump to Section: Add a User & Profile Fields Set Permissions User Security Groups Image & GL Security Groups Search System Users User Activity Reports Copy User Profiles Add a User & Profile Fields Go to Administration > Manage System Users > Add System User. Complete the top half of the form. Yellow fields are required. Explanation of Fields First / Middle / Last Name: User’s name. Title: Job title. Address / Zip / City / State: Residence address. Transcore 360 username and password: Only for brokerage users who post loads from Transport Pro to DAT. Leave blank if you do not have a DAT integration for this user. Username: Login username (case-sensitive). Email is a common choice because it is unique. Password / Confirm Password: Login password (case-sensitive). Email Address: User’s email. Home / Office / Fax / Cell Phone: Contact numbers. If Office Phone is filled, that number appears on dispatch and rate confirmations this user sends; otherwise the terminal phone is used. Equipment Managing Office: Optional informational tag. Manage dropdown values under Administration > Manage Site Settings > Manage Dropdown Values (Equipment Locations table). Home Terminal: Optional. A terminal is an outside 1099 office/agent. See Add & Manage Terminals. Division: Optional informational tag. Support must add division options—email support@transportpro.net. Enforce Terminal Data Restrictions: Limits the user to data tied to their home terminal (for example, an agent who should only see that office’s loads and drivers). Time Out: Defaults to 1 Hour of inactivity. Ask support to add other timeout options if needed. Dashboard: Screen shown after login (for example, Freight Operations for dispatch). Driver Advance Daily Max Limit: Only if you use Comdata or EFS real-time integration for advances at dispatch. Sets this user’s daily advance limit. Force Password Renewal: Prompts the user to set a new password at next login. Useful after an admin reset. Account Locked Out: Locks the user out (for example, when someone leaves). Frees a license while keeping history. Set Permissions The bottom half of the user screen is where you assign permissions. User Messaging Groups control which internal system notifications the user receives (accessed via the earth icon above the main menu). For example, Freight Operations messaging notifies on load status updates. User Security Groups map to the main tabs across the top of Transport Pro. Checking Billing, for example, grants access to the full Billing menu. Note: Support can set individual permissions on request (for example, one settlements report without the full Settlements menu). Open a ticket at support@transportpro.net. Important: Login - Required must be checked for every active user. User Security Groups What each group typically unlocks: Accounting: Full Accounting menu—reports (balance sheet, P&L), GL search/adjustments, checking accounts, cash reconciliation, AP vendors/vouchers, chart of accounts, fixed assets. Collections: Full A/R (cash receipts, aging and related reports) and full Customers menu. Fuel Card Maint: Fuel Card Maintenance under Settlements—cards, transactions report, fuel tickets. Sales CRM: Leads & Accounts, activity report, and sales agent dashboard. Sales users must also be set up under the Sales tab separately. Administrator: Full Administration—users, terminals, site settings (billing/settlement codes, quick pay, adjustment codes, commodities, dropdowns). Customer Management: Full Customers menu and locations. Imaging Admin: Full Imaging—upload, index, search, manage document types and image security groups. Sales CRM - Admin: Full Sales menu including floors/teams/permissions, leads, reports, and dispositions (typical for sales managers). Billing: Load Management billing actions, Customers, and full Billing menu (dashboard, queues, misc invoices, FSC, reports). Dispatch: Full Load Management (dashboards, add/edit/dispatch, search, Exchange), plus selected Drivers/Equip and Customers search access. Login - Required: Ability to log in. Required for all active users. Settlements: Full Settlements menu (dashboard, process, print queue, recurring, reports, fuel cards, ACH, vendors, messages) plus selected Accounting check tools (search checks, manual void, unvalidated checks). Broker Carrier Management: Full Broker Carriers—carriers, factoring companies, onboarding (DAT CarrierWatch or SaferWatch), qualifications, monitoring. Executive: Full Reports menu—operational and sales/executive reports. Safety: Full Drivers/Equip plus equipment maintenance (PM, warranties, work orders, VMRS, dashboards/reports). Image & GL Security Groups Image Security Groups control who can manage locked-down document types. Users can upload documents to profiles they can access and manage files they uploaded. If a document type (for example, CDL) is locked to the Safety image group and a user lacks that group, they may see the indexed document but cannot manage it (it appears grayed out). Manage document type security under Imaging > Manage Document Type. Smaller teams often check all image groups; larger teams may lock types more tightly. GL Security Groups apply to the general ledger. Typically only accounting, billing, or settlements users need them: All Accounts: Assign GL on billing and settlement codes; search/view chart of accounts. Billing Accounts: Assign GL on billing codes; search/view chart of accounts. DRS Accounts: Set GL on settlement codes; view chart of accounts. Search System Users Go to Administration > Manage System Users > Search System Users. Use filters or click Search with no filters to list all users. Open a profile via the ID or the edit icon. Note: The search screen shows licenses purchased, used, and remaining. To add licenses, contact support@transportpro.net. User Activity Reports Administrators can review login history, change logs, and special permissions. For login history across users, go to Administration > Manage System Users > User Activity, apply filters, and click Get Report. Results include username, login date, and whether access was granted or denied. From a user’s profile, click Login History (upper right) for date, IP address, and login/logout or failed attempt details. If support set individual permissions, open them from Individual Permissions on the profile. Use Change Log (upper left) to see who last changed the profile and when. Copy User Profiles / Permissions Clone permissions from an existing user when adding someone in the same role (for example, a second safety user). From Search System Users, open the profile to copy and click the clone icon, or click Clone User on the profile. Finish the new user’s contact information; permissions carry over. Questions about users or permissions: support@transportpro.net. ## Transport Pro Add a Customer - URL: https://www.transportpro.net/support/add-a-customer/ Add and edit freight customers in Transport Pro TMS, including credit, billing options, rendition documents, and billing deliverables. Transport Pro Add a Customer Transport Pro makes it easy to add your customers to the system. This guide shows how to fill out each field on the customer record, set up rendition billing documents and billing deliverables, and edit an existing customer. Support can also provide a spreadsheet to upload customer data in bulk—even after an upload, you may still need to customize settings for a customer's specific needs. Questions about customer setup? Contact support@transportpro.net. Summary Add a customer from Customers > Add Customer, complete the Customer Information form (including billing and credit), then optionally configure rendition documents and billing deliverables on the Customer Summary screen. Use Search Customers when you need to edit an existing record. Jump to Section: Add Customers Company and Contact Details Notifications and Assignments Billing and Fuel Options Insurance and Credit Rendition Billing Documents Billing Deliverables Edit Customer Information Add Customers to Transport Pro Go to Customers > Add Customer. A Customer Information window opens. Select the customer type from the Customer Type drop-down. Note: Misc and VM are only used in the Miscellaneous section of the system, so those customer types are not available for dispatch. To use the customer on a load, select Shipper, 3PL, or Broker. Enter a Customer Code if applicable—this code can be used for searching and reporting. Company and Contact Details Enter the company name and full address. Note: If you type the zip code first, the city and state populate automatically. Enter applicable phone numbers, company email, website, and business hours. Portal Password: Set a portal password for this customer if they will use the customer portal. See the Customer Portal guide for setup details. Dispatch Notes: Optional notes that auto-populate in the Special Instructions/Directions field on the Load Information screen when you use this customer on a load. Notifications and Assignments Enter a load notification email if applicable. Any address entered here receives status notifications from Transport Pro. Choose how often notifications are sent with the load notification frequency drop-down. Note: You can enter as many emails as needed—put each address on a separate line. Do not allow brokerage: If checked, the system prevents you from dispatching a broker carrier on any load for this customer. Terminal / Sales Rep / Customer Service Rep / Collections Rep: Assign as needed. Leave Terminal blank if the customer can be used by more than one terminal; otherwise select a terminal to restrict load entry to that terminal. Contract Date: Enter the contract date if you have a contract with this customer. Billing and Fuel Options If the customer has a fuel surcharge matrix, mark how the fuel surcharge is set up and which fuel surcharge region the customer is in. The surcharge calculates automatically when this customer is entered on a load. Select the customer's factoring company if applicable, how the customer will pay you, and how they want to receive invoices. You can also enable combine billing or specialty billing. Note: Invoices can be sent to your factoring company via email or FTP. If you need a hard copy, check Hard Copy so the system drops the invoice into the print queue. Combine Billing: Presents the billed amount as a lump sum, even if you break out freight, fuel, and accessorials on the load. Specialty Billing: Use when the customer requires a special billing process (for example, logging into another site to send an invoice). When checked, a warning appears in the Freight Bill section of the Load Summary page as a reminder. Sister Company: Prevents terminal commission calculations any time this customer is used on a load. EDI Billing Map: Select your EDI billing map if EDI billing is set up. Pay Gross Reduction: Amount deducted from the line haul before owner operator or agent commissions are calculated. This does not affect flat-rated broker carriers or owner operators dispatched on these loads. Insurance and Credit Information Fill out the Insurance Information section. No fields are required, but completing applicable fields helps with organization. Complete the Customer Credit Information section. Note: If you want the customer to receive billing deliverables by email automatically, you must enter the customer's billing email. When you create the billing packet, the system sends it to that address. This is optional and depends on the customer's billing preferences. Important: Credit status is required. If you select an inactive credit status, the customer will not auto-populate or be available on a load. When the necessary information is entered, click Save Record. Set Up Rendition Billing for a Customer After you enter a customer, you can set up rendition billing documents. By default, the system requires a freight bill and bill of lading for each customer. If a customer needs additional documents, override the defaults and add the required document types. Rendition documents ensure the correct files are attached to the customer's loads before billing. On the Customer Summary screen, scroll to the Rendition Billing Documents section. Click Add Document. In the Rendition Documents window, check the boxes for documents required for this customer. Click Save. Set Up Billing Deliverables for a Customer Rendition billing documents ensure the correct documentation is attached before a load is billed. Billing deliverables ensure the correct documents are included in the billing packet. By default, the required billing deliverables are the freight bill and bill of lading. On the Customer Summary screen, scroll to the Billing Deliverables section. Click Add Document. In the Billing Deliverables window, check the documents required in billing packets for this customer. Click Save. Edit Customer Information To edit a customer's information: Go to Customers > Search Customers. Filter as needed, then click Search. Click the ID of the desired customer. On the Customer Summary screen, click Edit Information in the upper right. After making changes, click Save. ## Transport Pro Add and Manage Company Driver Profiles - URL: https://www.transportpro.net/support/add-and-manage-company-driver-profiles/ Add and edit company driver profiles in Transport Pro, including pay rates, contact details, and search tools for your trucking fleet. Watch video tutorial Transport Pro Add and Manage Company Driver Profiles This guide shows you how to add a company driver profile to the system as well as how toedit the profile as needed. It is important to note that unlike an owner operator, when it comes time to pay the company driver, the system will bypass the owner of the truck and pay the driver directly. Summary This guide covers Company Driver Profiles in Transport Pro. Use the sections below to follow the workflow step by step. Jump to Section: Add a Company Driver ProfileSearch/Edit Company Driver Profiles Add a Company Driver Profile Introduction This guide shows you how to add a company driver profile to the system as well as how toedit the profile as needed. It is important to note that unlike an owner operator, when it comes time to pay the company driver, the system will bypass the owner of the truck and pay the driver directly. It is also important to note that when the settlements get created for company drivers, the system calculates the gross amount, and does not calculate payroll taxes. Transport Pro isnot an HR type of solution, and does not calculate payroll taxes for company drivers, or W-2employees. However, there are detailed reports youcan easily pull in the system for company drivers, and send them to your payroll provider. If you have any questions about adding or managing company driver profiles in Transport Pro,please contact our support team at support@transportpro.net. Add a Company Driver Profile To add a company driver to Transport Pro go to Drivers/Equip > Drivers > Add Driver. You need to make sure the “Company Driver” flag is flipped to “Yes.” When you set this flag, a“Payment Information” section becomes available. So,you will then notice that this form issplit out into two sections: Driver Information and Payment Information. Below is a screenshot of the driver information form followed by an explanation of fields. Explanation of Fields*Yellow fields are required.* Status: In order to dispatch this driver the status MUSTbe “Active.” You can update the status at any time.Company Driver: “Yes” should be selected here fora company driver.Salutation: Enter the salutation if desired.Name (first, middle, last): Enter the driver’s full name.The first and last names are required. Zip/City/State: Enter the driver’s full address.If you enter the zip code first, the city/state will auto-populate. Home/Cell/Fax Phone Numbers: Enter all applicable phone numbers for the driver.CB Handle: Enter the driver’s CB handle.Email: Enter the driver’s email.EOBR Type: If this driver is using a supported EO BR service, select the EOBR type here.You will need to work with the technical support teamto ensure the integration with a supported ELD is set up correctly.To set up this integration, please contact support@transportpro.net. EOBR ID: Depending on which ELD service you are using,this value will vary.First, make sure that the integration with a supported ELD service is set up correctly by contacting tech support at support@transportpro.net. The tech support team will tell you what ID to enter here. Medical: Check any medical issues this driver has.This information does not drive anything and simply lives on this record for your informational purposes.This section has several medical issues you can select by default. Note: If you would like to add additional options here, you can do so by going to Administration > Manage Site Settings > Manage Drop down Values. These options are managed under the “Driver Medical” table. Home Terminal: Select the driver’s home terminal.If you’re not running multiple terminals,simply select your company name here.Driver Group: This is an optional tag for internal organizational purposes.For example, if youput your drivers into groups (i.e. Group A, Group B, etc) you can tag that information and runa search for drivers in the system by group. If you would like options added to this drop down,please contact support@transportpro.netand let usknow what you need added here. Dispatch Group: Similar to the “driver group” tagthis is an option you can use for internal organizational purposes, and you can run a search for drivers in the system using thistag/filter.Perhaps you split your dispatchers into groups and those groups are assigned to certain drivers. If you would like options added tothis drop down, please contact support@transportpro.netand let us know what youneed added here. Dispatcher: If a specific dispatcher is assigned tothis driver, you can tag that user here.This does not automate or drive anything at the time of dispatch. This is simply a tag on the driver record for your informational purposes. You can also run a search for drivers in the system by “dispatcher.” Recruiter: You can tag the system user who recruited the driver here if you wish.This is simply a tag on the driver record for your informational purposes. You can also run a search for drivers in the system by “recruiter.” Recruiting Source: Tag the recruiting source hereif you wish.If you need options added tothis drop down, please contact support@transportpro.netand let us know what you need here. Hiring Eligibility: Tag the hiring eligibility hereif you wish.If you need options added to this drop down, please contact support@transportpro.netand let us know what you need here. Birthdate: Enter the driver’s birthdate.This is required. SSN: Enter the driver’s social security number.Thisis required. Sex: Tag the sex of the driver if desired.Race: Tag the race of the driver if desired.Trailer Qualifications: You can check the trailer types that this driver is qualified to haul, if desired.This is not required. Checking trailer qualifications here will drive a notification at thetime of dispatch if the system detects an issue. For example, let’s say this driver is qualified tohaul a van and reefer and those two options are checked here on his profile. If a dispatcher tries to dispatch this driver on a different trailer type, such as a step deck, then the dispatcher will receive a notification that says “This driver is not qualified to haul this type of trailer.” Note,this is not a hard stop, and the system will still allow the dispatch, but it will bring the issue tothe dispatcher’s attention. Hire Date: Enter the driver’s hire date.Review Date: Enter the driver’s review date.MVR Date: Enter the driver’s motor vehicle record(MVR) date.Physical Due Date: Enter the driver’s physical duedate.Physical Submitted Date: Enter the date that the driver’s physical was submitted.CDL Matches Physical: Does the driver’s CDL information match the driver’s physical?If so,check “yes.” CDL Number: Enter the driver’s CDL number.CDL State: Enter the driver’s CDL state.CDL Expiration Date: Enter the driver’s CDL expiration date.Resident Expiration Date: Enter the driver’s resident expiration date, if applicable.TWIC Expiration Date: Enter the driver’s transportation worker identification credential(TWIC) expiration date, if applicable.Passport #: Enter the driver’s passport number.Passport Expiration Date: Enter the driver’s passport expiration date.Occ Acc Insurance Carrier: If this driver has occupational accident insurance, enter thename of the insurance carrier here.Occ Acc Insurance Start Date: Enter the start of coverage date for the occ acc insurance, if applicable.Occ Acc Insurance Exp Date: Enter the expiration dateof the occ acc insurance, if applicable.Trip Advance Settings: This section can only be used IFyou have a real-time integration with Comdata or EFS.This realtime integration allows users to issue advances to fuel cardsat the time of dispatch, and you can set parameters for those advances here on the driver profile. If you have the realtime service with either Comdata or EFS, and you would like to getthat integrated with Transport Pro, please email ourtech support team at support@transportpro.netfor further guidance. Now, let’s take a look at the bottom half of the company driver profile, which is the “Payment Information.” Below is a screenshot of this form followed by an explanation of fields. This section MUSTbe filled out. Explanation of Fields: The first thing you will see in this section is ablue hyperlink that says “Copy Information From Above.” If you click this link, the system will copythe name, address, phone numbers, and email from above to this section, saving you some data entry.Pay/Bill Name: The “Pay/Bill Name” reflects the account name that the settlements show upunder in the settlements section of the system.Zip/City/State: Enter the zip code, city and state associated with this driver’s settlement account information.Phone Number: Enter the primary phone number for the driver.If you have “copied from above” the “main phone number” will be inserted here. Alt Phone Number: Enter an alternate or secondary phone number for this driver.If you have“copied from above” the “cell phone number” will be inserted here. Fax Phone Number: Enter the driver’s fax phone number.If you have “copied from above” the “fax phone number” will be inserted here. Email: Enter the email address you would like to usefor this driver’s settlements.This is the email that the system will send the settlement summaries to when you process settlements for this driver. If you have “copied from above” the email from above will be inserted. Settlement Receipt: Select how this driver prefers to receive his/her settlement summaries.If you would like for the system to automatically sendout the settlement summaries to this driver at the time of processing settlements, you MUST check the “Email” option here ANDmake sure you have a valid email in the “Email” field above. SSN or Federal ID: This field is required.You must enter either the driver’s social security number or federal ID. Default Tractor Pay Pct: If this driver gets paida percentage of line haul, enter that percentage here.For example, if this driver is paid 45% of line haul, you would enter “45” here. Do not enter the percentage sign (%). Search/Edit Company Driver Profiles Pay Per Mile - Loaded: If this driver is paid on a per mile basis, enter the per mile rate for loaded miles here.Pay Per Mile - Empty: If this driver is paid on aper mile basis, enter the per mile rate for empty miles here.Note: You MUST fill out the driver’s default rateof pay, whether it is percentage or per mile.When you go to dispatch this driver, the system will look at this profile and auto-calculate thepay based on the default pay you have set here. Once all of the information has been entered, click“Save Record.” You have now successfully added a company driver tothe system. You also want to be sure that the driver and tractor profiles are linked. This needs to be done before you can start dispatching. Search/Edit Company Driver Profiles If you need to make an edit to the company driver’s profile go to Drivers/Equip > Drivers > Search Drivers. You can useany desired filter options, or you can just click “Search” to bring up a list of all drivers inthe system. If you need to review a profile in more detail, oryou need to edit the record, click on the “ID.” Adding and linking equipment is shown in a separate guide. If you have any questions about how to set up company driver profiles in Transport Pro, please contact us at support@transportpro.net. ## Transport Pro Add Broker Carriers - URL: https://www.transportpro.net/support/add-broker-carriers/ Add and manage broker carrier profiles in Transport Pro, including status, quick pay, factoring, insurance, and billing details. Transport Pro Add Broker Carriers Transport Pro lets you enter detailed broker carrier information so it is available every time dispatchers search for a carrier. Once a carrier record is saved, you will not need to re-enter that information again—the system keeps it current and accurate for your records. Questions? Contact support@transportpro.net. Summary This guide walks through adding a broker carrier record field by field—status, settlement and quick pay, factoring, carrier monitoring, insurance, trailer qualifications, and billing information—then shows how to search for carriers and read the Carrier Summary. Jump to Section: Add Broker Carrier Search for Carriers Carrier Summary Add Broker Carrier Roll your mouse over the Broker Carriers tab and click Add Broker Carrier from the drop-down menu. A window opens prompting you for the broker carrier's information. Fields in yellow are required. Status, Group, and General Information Status: The carrier must be Active to be dispatched on a load. Carriers marked Inactive or Suspended cannot be dispatched. Group: Marks whether the carrier is domestic or international. Name: The carrier's name. Carrier Code: Optional internal code for the carrier, if applicable. Address: The carrier's full address. Type the zip code first and the city and state populate automatically. Phone Numbers and Email: Phone number is required. If you fill in Dispatch Phone Number and Dispatch Email, the system automatically pulls that information onto the dispatch board when you dispatch the carrier. Number of Trucks: Optional, but helps keep carrier information organized. Note: If you are integrated with DAT and suspend a carrier, the system marks that carrier as Suspended and removes it from dispatch. If the carrier later passes qualification, the system automatically returns the status to Active. If a carrier is marked Inactive and later passes qualifications, the system will not move it back to Active automatically—see the Carrier Onboarding guide for more on DAT and SaferWatch qualification. Settlement Day and Quick Pay Preferred Settlement Day: Optional. Choose the carrier's preferred day to be settled. Quick Pay: If a carrier wants payment sooner than your standard terms, choose a quick pay option here. Each option shows the percentage deducted from the carrier's pay based on how soon they are paid—for example, 5% deducted for immediate payment. Note: Customize quick pay options under Administration > Manage Site Settings > Manage Carrier Quick Pay. See the Carrier Quick Pay guide for full setup instructions. Factor Payments To If a carrier factors its invoices to a third party, choose that company from the Factor Payments To drop-down. This overrides where the payment goes—the check is made out to the factoring company instead of the carrier directly. Note: The system still creates a primary settlement for the carrier, but when a third party is selected it also creates a secondary settlement so the check is made out to the factoring company. Set up factoring companies under Settlements > Factoring Companies > Add Factoring Company; once saved, you will not need to re-enter them. Carrier Monitoring and Compliance Activate Carrier Monitoring: Basic monitors the carrier's CSA information from the FMCSA and lets you view carrier scores and set thresholds. Premium includes everything in Basic plus access to the carrier's certificates of insurance, which the system automatically downloads and refreshes every night. US DOT: The carrier's US DOT number. C-TPAT: A certification issued by the Department of Homeland Security to carriers, brokers, or shippers, entered here for informational purposes if applicable. Note: For details on onboarding carriers and qualifying them through DAT or SaferWatch, see the Carrier Onboarding guide. Insurance and Trailer Qualifications The carrier must have auto liability insurance—the Auto Liability Insurance Carrier and Renewal Date fields are required. Note: If Premium carrier monitoring is selected, the system automatically updates the Auto Liability Insurance fields whenever the carrier's certificate of insurance shows different information. Enter Cargo Insurance and General Liability information if applicable, then fill in the Workmans Comp section. Important: The Contract Signed box is checked by default. If a Contract Date is entered but Contract Signed is unchecked, or if the contract date has expired, the settlements department will be blocked from settling this carrier. ITS Score is an optional third-party rating (for example, from DAT) that does not affect dispatching but can be used to search for carriers. Check the applicable Trailer Qualifications boxes—for example, Flatbed. These checkboxes also prevent users from assigning a load to a carrier whose trailer type does not match, such as assigning a reefer load to a flatbed-only carrier. Billing and Payment Information You must complete this section for the correct party to get paid. Settlement Receipt: Determines how the carrier receives its settlement receipt. Transport Pro recommends the Email option. Copy Information From Above: Click this link if billing information matches the information entered earlier in the form. Federal ID: Enter the carrier's correct federal ID. Note: Billing information will not transfer to settlements unless this Billing/Payment Information section is filled out. Click Save Record before exiting the window. Search for Carriers Roll your mouse over the Broker Carriers tab and click Search Broker Carrier from the drop-down menu. Filter for the carrier information you need, then click Search. A list of carriers matching your criteria populates. Click the carrier's ID number to view its detailed information. Carrier Summary The Carrier Summary shows the detailed information entered when the carrier was added, along with contacts, recent loads, and important notes. Note: To add a contact for a carrier, click Add Contact on the Carrier Summary page, enter the information, and click Save Record. Use the same process for other links on this page. Questions? Contact support@transportpro.net. ## Transport Pro Add Manage Terminals - URL: https://www.transportpro.net/support/add-manage-terminals/ Add and manage terminals, agents, and 1099 offices in Transport Pro, set commission payouts, and enforce terminal data restrictions for users. Watch video tutorial Transport Pro Add Manage Terminals A terminal in Transport Pro refers to an outside, 1099 office, agent, or group that needs to bepaid out for commissions. Please note that this tool is NOTfor internal W-2 employees suchas dispatchers or carrier reps, or in other words, your in-house sales people. Summary This guide covers Add & Manage Terminals in Transport Pro. Use the sections below to follow the workflow step by step. Jump to Section: Add a TerminalSet and Enforce Terminal Data Restrictions for System UsersSearch/Edit Terminals Add a Terminal Introduction A terminal in Transport Pro refers to an outside, 1099 office, agent, or group that needs to bepaid out for commissions. Please note that this tool is NOTfor internal W-2 employees suchas dispatchers or carrier reps, or in other words, your in-house sales people. This guide will cover different scenarios. Terminals can also simply be a great way to group loads or information into “pods” and then you can use the “terminal” filer on several reports throughout the system, depending on what you want to do, or how you might like to review the data foryour business. Add a Terminal When your Transport Pro installation is created, your company is set up as a terminal. Youhave to add any additional terminals to the system.To add a new terminal to the system go to Administration > Manage Terminals > Add Terminal.Below is a screenshot of the terminal entry screen as well as an explanation of fields. Explanation of Fields:*Yellow fields are required.* Terminal Code: Enter a code for the terminal.Thecode can be whatever you want it to be,though we recommend keeping it to five characters or less. Terminal Type: Tag the type of terminal this is.This does not affect, or drive anything. It simply lives on this record for your internal informational purposes. Status: Mark the terminal as either “Active” or “Inactive.” If you want to use this terminal, andsee it in the drop-down menus throughout the system, then it must be “active.” You can in activate the record at any time.Title: Give the terminal a name/title.This is the description that will show for you in thedrop-down menus throughout the system. Address/Zip/City/State: Enter the full address forthis terminal.Note, if you enter the zip first,the city and state will auto populate. Office Phone Number: Enter the office phone number for the terminal.The office phone number will show up on all of the rate and driver confirmations. If a system user assigned to a terminal has a phone number on their user account in Transport Pro, then this phone number will serve as a backup number. Emergency Phone Number: If you enter an emergency phone number (not required) then itwill show up on the driver and rate confirmations as the emergency phone number.Email: Enter the email for this terminal.Escalation Email: This email ties to the “Escalation Issue” track and trace tool in the system.When an operations user escalates an issue, this email will receive a notification.Operations users should learn about this escalation tool during dispatch training. Date Opened: Enter the date that the terminal opened for business.Date Closed: Enter the date that the terminal closed for business if applicable.You would likely only need to note this if you were in activating the terminal. Print 1099: By default this box is checked.Assuming you will be paying this terminal for commissions, leave it checked. As you process settlements for this terminal, the data feeds Transport Pro’s 1099 report. Note, Transport Pro doesn’t actually print the 1099 for you, butthe report provides the data you need to do your 1099s. Commission Program: You have two options here: Split Commission and Simple Commission.While the split commission option is more common, we’ll look at examples forboth options so you can make the correct selection for your business.● Split Commission: If you want to split up the freight bill amount, then you’ll use this option. When this option is selected from the drop down menu, four different percentage (%) fields become available: Let’s walk through examples using these four fields. System Truck Commission: This field is applicable to asset-based companies.If this terminal dispatches a truck that is assigned to another terminal, then the agent would receive their commission for the load based on this “system truck commission.” Terminal Truck Commission: This field is applicable to asset-based companies.If this terminal dispatches a truck that is assigned to their terminal, then the agent would receive their commission for the load based on this “terminal truck commission.” Note: The reason behind having the option for both system and terminal commissions is because you might like to say, “If an agent brings on a truck of their own, or brings new business to the table, then we will pay them a higher percentage than if he were to use a company truck.” It’s up to you based on how your business operates. BC Split Rate: This field is for brokerage companies.When calculating this percentage, the formula is: How much you billed versus how much you paid out.Let’s say you wish to give this agent 60% of the profit on loads.You would enter “60” in this field. So, for example, if you have a load making a profit of $500, then the system would paythe agent $300 for the load based on this 60% split rate. BC Cap Rate: This field is for brokerage companies.You can put any cap amount on anagent. For example, let’s say you wish to give the agent the ability to break even on loads.Then, you would enter “100” in this field.Or, you may wish to penalize the agent for paying over a certain amount. Let’s say you have aload being billed at $1,000 and the agent has a cap rate entered as 85%. That means that the agent can pay up to 85% for the load ($850) before penalty kicks in. So, if this agent decides to pay a carrier 90% ($900) for the load, then the system will automatically charge that 5% of$1,000 back to the agent, and that deduction would show up on the terminal’s settlement. Simple Commission: This type of commission serves as a house commission.Inother words, this is the percentage that the house makes regardless of cost. For example, let’s say you enter “10%” in this field. If you bill a load for $1,000 then the house will make $100 no matter what before paying commission to the terminal. BC Minimum Amount: This is the minimum gross profit that the house will make, and it should be entered as a dollar amount.Any losses will be charged to the agent. You may ormay not use this option depending on how you run your business. Calculate Commission?: If you want the system to calculate commissions for this terminal,check this box.Use Owner Operator Contractual Rate: This option ishere for asset companies.If you want this agent’s commission to be based on the owner’s contractual rate, then check this box. For example, let’s say this agent dispatches an owner who has a contractual rate set at 75%, butthe agent decides to dispatch the owner on a load at 78% instead. Checking this box would calculate this terminal’s commission based on the contractual 75%, not 78%. Parent Terminal: You will see any terminals that have been added to the system in this drop-down menu.The system allows you to set up parent-child relationships between terminals, if applicable. This option is often used in the case that a user needs to be assigned or have access to information for more than one terminal.Let’s say I set up two terminals in the system and call them “Terminal A” and “Terminal B.” Iopen up the profile for Terminal B and select “Terminal A” as the parent terminal. This means that any system user that I assign to “Terminal A” will have access to information for Terminal A and B. If I assign a user to “Terminal B” (the child terminal) then the user will only see Terminal B’s information. Locking down this visibility is also dependent on enforcing restrictions on the user account, which will be shown in the next section. Looking at the below screenshot, you can see, for example, that terminal “RFT” is under terminal “ADT.” So ADT is the parent terminal of RFT. As you set up these terminal relationships, you will see that the child terminals are indented with a dash under the parent terminal. Of course you can make changes at any time as needed. Preferred Settlement Day: You may wish to select a preferred settlement day for this terminal if you run daily settlements.Say, for example, you run settlements for this terminal every Thursday. If you run weekly settlements at your company, there’s probably not a needto tag this. Share Driver Info With Other Terminals: By default this option is set to “no.” You can change it to “yes” if you want.If you say “yes” here, then when an agent logs into Transport Pro, they’ll be able to see other drivers’ information (drivers assigned to other terminals), suchas their phone numbers, on the main freight operations dashboard. This is something that will also depend on enforcing data restrictions, which will be covered in the next section of this guide. Pay Gross Reduction: This option is here in the case that you wish to take an amount off thetop before calculating commissions for this terminal.You can enter this amount as a flat rateor percentage. Let’s say for example that you have a $1,000 load and you enter “2%” here.The system will calculate the commission for this terminal after taking 2% off the top, or inother words, will calculate the commission based on $980 in this example. Now, let’s take a look at the bottom half of the form, which is the billing/payment information for the terminal. Below is a screenshot as well as an explanation of fields. Explanation of Fields*Yellow fields are required* The first thing you will see in this section is a link to “copy information from above.” If you click this link, the name, address, phone number, and email will carry over from the top half of theform. Pay/Bill Name: This is the name for the terminal that will show up in the settlements system when you go to pay this terminal.Address/City/State/Zip: Enter the full address forthis terminal.Note, if you enter the zip first,the city and state will auto populate. Phone Number: Enter the phone number for this terminal.Alt Phone Number: Enter an alternate or secondary number for this terminal if applicable.Email: This is the settlements email for this terminal.In other words, when you process settlements for this terminal, if you want the system to email the statement to the agent, thenyou must make sure you have a valid email entered here.Settlement Receipt: If you want the system to automatically email out the settlement statements to this terminal when you process settlements, then you must check the “Email” option here AND make sure you have a valid email entered in the email field above.. Set and Enforce Terminal Data Restrictions for System Users SSN or Federal ID: Enter the social security number or federal ID for this terminal.This is required. Once all of the information has been entered for the terminal, click “Save Record.” Set and Enforce Terminal Data Restrictions for System Users Once you have set up all of the terminals in the system, you can assign system users to the appropriate terminals and enforce data restrictions if needed.To do this, navigate to the user’s profile by going to Administration > Manage System Users > Search System Users. Open the user’s profile. There are three fields here applicable to terminal permissions: “Primary Terminal,” “Terminal Visibility” and “Enforce Terminal Data Restrictions.” See screenshot and explanations of each field below: Explanation of Fields: Primary Terminal: You can assign this user to a primary terminal if you want.This would bethe user’s main/primary terminal. When this user adds a load to the system, the terminal onthe load will default to the primary terminal. Be aware that the “primary terminal” will also be defaulted in the “terminal” filter on several reports for this user. Search/Edit Terminals Terminal Visibility: This option is here in the case that this user needs to be able to see information assigned to other specific terminals.You can select multiple terminals by holding down the “Ctrl” key on your keyboard and clicking the desired terminals. Enforce Terminal Data Restrictions: If you only wantthe user to see and access the information in the system assigned to their primary terminal as well as any other terminals youmay have granted visibility for, then check this box.Otherwise, if you leave this box unchecked, then the user will be able to see everything assigned to all terminals, or in other words not be tied down to any data restrictions. Search/Edit Terminals Once you have added all of your terminals to Transport Pro, you can easily run a search foryour terminals, and make any edits as needed.To search for terminals, go to Administration > Manage Terminals > Search Terminals. Use anyof the search filters as desired, or just click “search” to bring up a list of all terminals in the system. The search results will look like this: From here, you can click on the terminal name to pull up the profile for that specific terminal.You can simply review the information, or make any edits as needed. If you have any questions about adding or managing terminals in Transport Pro, please contact our support team at support@transportpro.net. ## Transport Pro Adding Equipment - URL: https://www.transportpro.net/support/adding-equipment/ Add and edit tractors and trailers in Transport Pro, then assign drivers so equipment auto-inserts at dispatch for your fleet. Transport Pro Adding Equipment When you enter and save a new tractor or trailer in Transport Pro, the system automatically creates an equipment record. After you save the equipment, assign the correct driver(s). Transport Pro pays the owner of the tractor, so owner and driver information must be accurate. With the correct owner and drivers attached, equipment auto-inserts on the dispatch when you dispatch that owner operator or company driver. Set up owners and drivers in the system before you assign them to equipment. Questions? Contact support@transportpro.net. Summary This guide shows how to add and edit tractors and trailers, then assign drivers so equipment is available and auto-inserts at dispatch. Jump to Section: Add Tractors Edit Tractor Information Assign Drivers to Tractors Add Trailers Edit Trailer Information Assign Drivers to Trailers Add Tractors Go to Drivers/Equip > Equipment > Tractors > Add Tractor. A Tractor Information window opens. A Tractor ID is assigned automatically—you can change it if needed. Select the status from the Status drop-down. Note: Only Active tractors are available for dispatch. If this equipment belongs to a specific terminal, select it from the Terminal drop-down. If more than one terminal can use it, leave Terminal blank. Note: Only terminals already in the system appear here. To add a terminal, open Transport Pro in a new tab and go to Administration > Manage Terminals > Add Terminals. See Add & Manage Terminals if you need that workflow. Enter the current owner's name and the Owner Since date. Both are required. Each tractor must have an assigned owner so the system knows who to pay. As you type, matching names appear—click the correct name to lock it in. Click the lock icon to clear or change the name. Enter the year, make, model, type, color, and VIN. Year, make, and VIN are required. Mark whether the equipment is CARB compliant, then enter applicable information in the right-hand column. Enter applicable safety information on the bottom half of the screen. The Safety Summary Report pulls from this section—enter as much as you can even though these fields are not required. For more on that report, see Safety. Enter EOBR information if applicable. If the truck houses an EOBR unit (for example Qualcomm), the EOBR ID must match exactly what the vendor has on file—tractors typically use a serial number. Enter the same EOBR information on the driver's profile as well. Enter any comments if needed. When everything looks correct, click Save Record. Edit Tractor Information Go to Drivers/Equip > Equipment > Tractors > Search Tractors. Filter by criteria if you want, or click Search with no filters to list all tractors. Click the tractor ID to open the Tractor Summary screen. Click Edit Information in the upper right, make your changes, then click Save. Assign Drivers to Tractors After you add tractors, assign the correct driver to each piece of equipment. You can assign multiple drivers to one piece of equipment, but a driver cannot be assigned to multiple pieces of equipment at the same time. There can only be one owner per piece of equipment. On the Tractor Summary screen, scroll to the Drivers section and click +Add Driver. Note: You must assign a driver here for the correct tractor to populate on the dispatch form. Edit or add drivers anytime with the Manage icon. In the Add Driver window, start typing the driver's name, click the correct name to lock it in, enter the date assigned, and click Save. Add Trailers After your tractors are in the system, add your trailers so they populate and are available at dispatch. Go to Drivers/Equip > Equipment > Trailers > Add Trailer. A Trailer Information window opens with an automatically assigned trailer ID—you can change it if you want. Select the trailer status from the Status drop-down. Note: Only Active trailers are available for dispatch. Yellow fields are required. Enter the year, make, model, type, and VIN. Enter last inspection date and location, next inspection date, last and next service dates, maintenance date, and comments when available. The Safety Summary Report pulls from this section—see Safety for more detail. Enter the current owner and the Trailer Owned By date, fill in applicable right-hand column fields, then click Save Record. Edit Trailer Information Go to Drivers/Equip > Equipment > Trailers > Search Trailers. Filter as needed, or click Search to list all trailers. Click the trailer ID to open the Trailer Summary screen. Click Edit Information, make your changes, then click Save. Assign Drivers to Trailers Assign the correct driver(s) after you add trailers. Multiple drivers can be assigned to one piece of equipment, but a driver cannot be on multiple pieces of equipment at once, and there can only be one owner. On the Trailer Summary screen, scroll to Drivers and click +Add Driver. Note: You must assign a driver here for the correct equipment to populate on the dispatch form. Use the Manage icon to edit or add drivers later. In the Add Driver window, enter the driver's name, lock in the correct match, enter the date assigned, and click Save. Questions about adding equipment? Contact support@transportpro.net. ## Transport Pro AP Vendors & Vouchers - URL: https://www.transportpro.net/support/ap-vendors-vouchers/ Manage AP vendors in Transport Pro: create and post vouchers, print checks, and record ACH payments for trucking expenses. Transport Pro AP Vendors & Vouchers Transport Pro has a module dedicated to managing and paying your accounts payable (AP) vendors. This guide walks through adding AP vendors, creating vouchers, cutting a physical check, and recording an ACH payment. If you have questions about this module or process, contact technical support at support@transportpro.net. Summary Use this guide to set up AP vendors, add and post vouchers, select vouchers for check printing, print AP checks, and record ACH payments. AP vendors cover expenses like rent and utilities—this workflow is separate from paying carriers or drivers through settlements. Jump to Section: Add a Vendor Search Vendors Add a Voucher Search Vouchers Post Pending Vouchers Select Posted Vouchers for Check Printing Print AP Checks Record ACH Payments Add a Vendor To add a new AP vendor, go to Accounting > Accounts Payable > Vendors > Add Vendor. Note: AP vendors are for expenses such as rent, water, and electric bills. The AP system is not connected to the settlements system, so this is separate from paying carriers or drivers. Explanation of Fields Yellow fields are required. Status: Select Active or Inactive. The vendor must be active to pay. You can inactivate a vendor you no longer need; the system keeps history. Category: Select the type of vendor (for example, utilities or insurance). Company Name: Enter the vendor’s company name (for example, State Farm or Gary’s Garage). Address / Zip / City / State: Enter the vendor’s full address. Tip: type the zip code first and the city and state auto-populate. Primary Contact: Optional. Enter the contact or rep you work with. Office / Fax Number: Enter the applicable phone numbers. Company Email: Enter the vendor’s email. Customer #: Optional reference if you set up a Transport Pro customer as a vendor. Informational only. Business Hours: Optional. Website: Optional. Credit Status: Select none, pending, or complete. Informational only—choose none if it does not apply. Terms: Select payment terms. If you need an option that is not listed, email support@transportpro.net. Invoices Approved By: Optional on the vendor, but useful. Enter the name or initials of the person who approves vouchers. That value auto-populates on vouchers and is later required to post. Vendor Requires PO#: Check Yes if this vendor requires a PO number. The PO# field becomes required (yellow) on vouchers for this vendor. Available to Equipment Module: Check Yes only if you use the equipment maintenance module and need to tag this vendor on repair or work orders. Otherwise leave unchecked. Expense & Accounts Payable GL: Enter the expense and AP GL accounts your accountant specifies. By default, Accounts Payable GL is 20-0-000 (A/P - Trade). These values auto-populate on vouchers for this vendor. A value is required even if you use QuickBooks or another accounting package outside Transport Pro. 1099 Applicable: Check if you need 1099 information for this vendor. Federal ID / SSN: Required only when the 1099 box is checked. Force One Check Per Voucher: By default, multiple vouchers for the same vendor print on one check. Check this if the vendor requires a separate check per voucher. Note: A voucher establishes the expense and liability to pay the vendor. Writing or printing the check later clears that liability via cash. Review the chart of accounts under Accounting > Chart of Accounts > Search Chart of Accounts. If you are unsure which GL accounts to use, consult your accountant. When all vendor information is entered, click Save Record. After you save, you are redirected to the Vendor Summary screen. Scroll down to manage contacts, notes, and uploaded documentation. This is also where you add vouchers for the vendor. As you add and post vouchers, pending and completed activity appears here automatically. Search Vendors To review or edit a vendor, go to Accounting > Accounts Payable > Vendors > Search Vendors. Use the filters, or click Search to list all vendors. Click the desired ID to open that vendor record. You are redirected to the Vendor Summary screen. To make changes, click Edit Information in the upper right, then save when finished. Add a Voucher To pay an AP vendor, you must first add a voucher. You can use Accounting > Accounts Payable > Vouchers > Add Voucher, but it is easier to add vouchers from the Vendor Summary screen so vendor details carry over automatically. Click + Add Voucher. The voucher entry screen shows vendor information in the top half. Complete the voucher details in the bottom half. Explanation of Fields Yellow fields are required. Category: Optional. Tag the voucher category (for example, utilities or communication). Payment Method: Select which checking account you are paying from. The list comes from checking accounts set up under Accounting > Checking Accounts > Checking Accounts > Add Checking Account. Invoice Date: Enter the date the vendor invoiced you. Due date and GL distribution date auto-populate based on the vendor’s terms; you can edit them. Invoice Number: Enter the vendor’s invoice number. PO Number: Enter a PO number if applicable. Required (yellow) if the vendor is set to require a PO#. Due Date: Enter the date payment is due. GL Distribution Date: Typically the same as the due date. Approved By: Enter the name or initials of the person approving this voucher. Not yellow on the form, but required before you can post. Auto-populates if set on the vendor. Description: Enter a description (for example, water bill or renter’s insurance). Invoice Amount: Enter what you owe the vendor. Distribution & Accounts Payable GL Accounts: Auto-populate from the vendor record. You can change the distribution account for this voucher, and you can add multiple distribution accounts if needed. Note: Transport Pro does not offer direct bank integration. Payment method is a tag on the record for your reference. The third column in Voucher Information lets you tag related records such as customer, load ID, tractor, trailer, work order, or claim. Those tags are informational only—the voucher does not update other records or create settlements. The only tag that affects posting is Terminal, which is tagged on the GL transaction. Click Save Record when finished. Remember: the voucher establishes the expense and liability; printing or recording payment later clears the liability via cash. After you save, the Voucher Summary screen shows vendor and voucher details plus sections for contacts, notes, files, settlement activity (if applicable), and voucher payments. As you pay by check or ACH, payment history appears here automatically. Search Vouchers To find vouchers, go to Accounting > Accounts Payable > Vouchers > Search Vouchers. Use filters for specific vouchers, or click Search to list all vouchers. Click an ID to review or edit a voucher. Post Pending Vouchers Every voucher you add must be posted. Go to Accounting > Accounts Payable > Vouchers > Post Pending Vouchers. Use filters to find specific vouchers, or review the full list of pending vouchers. Important: If a voucher has no checkbox to approve, the Approved By field is missing on that voucher. Add a name or initials on the voucher before you can post it. Check the vouchers you want to post, then click Approve at the bottom of the screen. You will see a message confirming the voucher(s) posted successfully. Select Posted Vouchers for Check Printing Posted vouchers move to the open voucher queue. Go to Accounting > Accounts Payable > Open Voucher Queue. Posted vouchers are listed and broken out by vendor. Use filters if you only want certain vouchers; otherwise the system shows all posted vouchers. Select the vouchers you want to print checks for. At the bottom of the screen, choose the appropriate AP checking account, confirm the check date (defaults to today), then click Create Checks. Print AP Checks After you create checks from the open voucher queue, they appear in the AP Check Print Queue. Go to Accounting > Accounts Payable > AP Check Print Queue. This queue works like the settlements check print queue. Edit check numbers if needed, select the checks to print, then click Print. Note: AP check alignment must be tested the same way as settlement checks. AP checks may differ from settlement checks depending on how your checking accounts are set up. Send a VOID AP check to support@transportpro.net so support can help align checks before you print live. After you click Print, you are redirected to the Check Confirmation screen. If a check did not print correctly (for example, upside down or misaligned), check Requeue / Cancel for that check and click Save Record to return it to the print queue. Important: If you requeue or cancel a check, that check number is voided and cannot be reused. The system assumes the printed check was destroyed. If the check(s) printed correctly, click Save Record to confirm. Confirming printed checks is what sends them to the cash reconciliation module. Record ACH Payments To record vendor payments as ACH instead of printing a physical check, follow the same workflow except selecting vouchers in the Open Voucher Queue and printing checks: Add the voucher. Post the voucher. Open the Voucher Summary via Accounting > Accounts Payable > Vouchers > Search Vouchers, find the voucher, and click the ID. Scroll to Voucher Payments and click + Add Payment. On the next screen, check Yes, hand written, enter check number 1, and click Save Record. You return to the Voucher Summary with the payment recorded as check number 1. When you review payments in Transport Pro, check number 1 indicates an ACH payment. If you have questions about the AP module, contact technical support at support@transportpro.net. ## Transport Pro AR Aging & Reports - URL: https://www.transportpro.net/support/ar-ar-aging-reports/ Use AR Aging, Customer Calls, Days to Pay, and Credit Limit reports in Transport Pro to track freight balances and collections. Transport Pro AR Aging & Reports This guide covers the reports available in the AR module, including AR aging, customer calls, AR days to pay, and credit limit monitoring. If you have questions about the AR module, contact technical support at support@transportpro.net. Summary Track open balances and aging on the AR Aging Report, record collections notes and calls, report on call activity, compare average days to pay, and monitor customers nearing or over their credit limits. Recording payments through cash receipts is what clears open balances. Jump to Section: AR Aging Report Collections Notes AR Detail & Collection Calls Customer Calls Report AR Days to Pay Report Credit Limit Report AR Aging Report As soon as you bill a load in Transport Pro, the system creates an open load balance for the bill-to customer. Amount owed and aging are tracked on the AR Aging Report. The balance clears only when you record payment via a cash receipt. For cash receipt steps, see the Cash Receipts guide. The AR Aging Report also gives collections tools to record notes and call efforts in an organized way. Go to A/R > Reports > AR Aging Report. Use filters for a specific customer, internal collector, billing date range, aging bucket, and more. To review all aging accounts, leave the filters blank and click Get Report. The report shows customer name, last contact, invoice count, outstanding balance, invoice total, and aging buckets (0–29 through 120+ days). A summary across the top totals invoices and outstanding balances by aging bucket. Blue text is a hyperlink. For example, click a customer name to open a Customer Information window with status, address, load balance, average days to pay, and a link to generate a billing statement. Collections Notes To add or edit a general collections note for a customer on the aging report, click Add Note or Edit Note. Existing notes appear in the Notes column with the comment, name, date, and timestamp. The collection notes window auto-fills customer information, current account balance, and the current date/time. Check whether the agent was contacted, enter comments, then click Save Record. AR Detail & Collection Calls To review a customer’s open invoices and record collections against specific invoices, click the number in the Invoice Count column. The AR Detail window opens. The top summary pulls from the customer record—open and billed load balances, last billing date, loads YTD, and more. From here you can generate and email or print a billing statement, and review the last posted cash receipt via the View link on Last Payment Date. The bottom half lists open loads with load ID, origin and destination, BOL and reference numbers, billing date, days aging, invoice amount, outstanding balance, and last call details. Click a load ID for load details, or View Call for the last call and prior call history. To record collections efforts, check the boxes next to the loads you are calling about. If you are calling on all open invoices, use the checkbox at the top of the column to select all. Then click Add Call above the load details. The Add Collection Call window opens. Call date/time, customer, and selected load IDs are auto-inserted. Complete current action, next action, and call notes. Previous calls appear on the right. Yellow fields are required—enter them and save. Note: Calls recorded from this report also appear on the customer record under Customer Calls. You can add a call from the Customer Summary screen as well. Customer Calls Report When your team records collections calls as shown above, report on that activity via the Customer Calls Report. Go to A/R > Reports > Customer Calls Report. Filter by status, caller, load number, and more, then click Get Report. Results show customer name, status, call date, collector, next action, and more. Click the edit icon to update a call, or the scissors icon to delete it. Export with Printable Report or Export to CSV above the results. To add a new call from this screen, click Add Call Record at the top, above the filters. AR Days to Pay Report When you record payments through Transport Pro’s cash receipt system, the system tracks how long it takes a customer to pay—from billing date to payment received. Use this report to compare average days to pay year over year and see whether a customer is paying faster or slower. Go to A/R > Reports > AR Days to Pay Report. Apply filters as needed, then click Get Report. The report defaults to Report Type – Summary, which shows base and comparison average days to pay and the change between periods. Change Report Type to Detailed to break results out by load. Detailed view shows customer, load ID, billing date, date paid, and days to pay for each load. Credit Limit Report If you set credit limits and warnings on customer records and use cash receipts to record payments against open invoices, use the Credit Limit Report to monitor customers nearing or exceeding their limit—without reviewing customer records one by one. Go to A/R > Reports > Credit Limit Report. Use filters as desired and click Get Report. Results show customer name, status, collector, credit limit, credit warning, open load balance, billed load balance, and more. Important: In the Total column, yellow means the customer is nearing their credit limit. Red means the customer has exceeded their credit limit. If you have questions about AR reports or tools in Transport Pro, contact support at support@transportpro.net. ## Transport Pro Bill a Load - URL: https://www.transportpro.net/support/bill-a-load/ Bill a load in Transport Pro using the billing dashboard and queues—generate invoices and move freight bills through your AR workflow. Watch video tutorial Transport Pro Bill a Load This guide shows you how to bill a load in Transport Pro, and explains the “billing queues” that you see under the “Billing” tab in Transport Pro. The system allows you to easily bill customers, whether you bill directly, or need to send schedules to a factoring company. Summary This guide covers Bill a Load in Transport Pro. Use the sections below to follow the workflow step by step. Jump to Section: Billing DashboardBill a LoadHow to Set Billing Preferences for Customers Billing Dashboard Introduction This guide shows you how to bill a load in Transport Pro, and explains the “billing queues” that you see under the “Billing” tab in Transport Pro. The system allows you to easily bill customers, whether you bill directly, or need to send schedules to a factoring company. We will cover each scenario in the guide. Billing Dashboard Billing users will likely log into Transport Pro and start their day on the “Billing Dashboard.” This dashboard shows several general billing statistics as well as what the action items arefrom a billing perspective.For example, billing users will be able to see how many loads in the system have been delivered, are waiting for documents, and need to be billed.Below is a screenshot of the Billing/Collections Dashboard. Let’s define the pending billing stats that the dashboard displays. To get to the billing dashboard, go to Billing > Billing Dashboard. Note: Although this is technically a billing AND collections dashboard, this guide will only cover billing, as not all customers may be using Transport Pro’s accounts receivable (AR) module to record payment against loads. If you want to learn more about collections/AR,please see our AR guide. Explanation of Pending Billing Stats:*The blue text represents hyperlinks, so you can click on this number to be redirected to thelist or queue.* Loads Delivered - Not Billed: This is the number ofloads in the system that have been delivered, but not all of the required documents have been indexed yet, and the load has notbeen billed.You can click on this stat to get redirected to this list of loads. From here, a billing user will go into each load, upload the required documentation and then approve the load for billing [i.e. mark the load ready to bill (RTB)]. Loads Delivered, Docs Received - Not Billed (RTB): This is the number of loads that have been delivered, all of the required documentation has been indexed, but the loads have notbeen approved for billing yet.A billing user can click on the number to be redirected to this listof loads. From there, the user can go into each load, review it for accuracy, and approve theload for billing [i.e. mark the load ready to bill (RTB)]. Loads Delivered, Docs Received - Not Billed (Locked): This is the number of loads that have been delivered, all of the required documentation has been indexed, the loads have notyet been approved for billing, and there is a billing hold on these loads for some reason.A billing user can click on the number to be redirected to this list, and then go into each loadand review the reason that the load was placed on a billing hold. From there, the billing usercan determine if the billing lock should be removed, and approve the load for billing. Or,perhaps, the load needs to remain locked for now. For example, maybe you’re waiting to billthe customer for detention. Loads w/ Billing Lock: This is the number of loads that have been locked for billing, or inother words, someone has put a billing hold on these loads, regardless of status.A billing user can click on the number to be redirected to this list, and then go into each load and review the reason that the load was placed on a billing hold. From there, the billing user can determine if the billing lock should be removed, and approve the load for billing. Waiting for Documents: This is the number of loads that have been approved for billing, orin other words, have been marked ready to bill (RTB) without all of the required documentation being on file.You can click on this number to be redirected to the “Waiting for Documents” queue. You can also find this queue by going to Billing > Load Queues > Waiting for Documents. You can think of this billing queue as a safeguard that the system has in place to ensure that users aren’t sending off billing packets to customers with missing documents. If you navigate to the “waiting for documents” queue and hit “search” you will see the loads that have been approved for billing without the required documentation indexed. Here, youwill see which documents are missing, and you will also see a green arrow out to the right. At this point, you can go into the load and index the missing documentation, or you can click the green arrow to push the load through to be processed without the missing documents. Pending Freight Bills: This is the number of loads that have been approved for billing, or inother words have been marked ready to bill (RTB), but have not actually been billed/sent offto the customer or factoring company yet.These loads are sitting in the “Pending Freight Bills” billing queue. You can also navigate to this queue by going to Billing > Load Queues > Freight Bill Processing Queue. It is from this queue where the billing occurs. Queued for Print: This is the number of loads that have been processed for billing, meaning that the billing packet has been generated for these loads, but the billing packet is sitting inthis print queue, waiting to be printed from your local printer.Loads will only fall into this queue if you have customers set up to receive hard copies of their billing deliverable s. You can also get to this queue by going to Billing > Load Queues > Freight Bill Print Queue.Assuming you’re doing everything electronically, you probably won’t ever need to visit this queue. Loads Queued for Rebill: This is the number of loads that are “unlocked for rebill,” meaning that a user “unlocked” a load that has already been approved for billing, likely to make achange/edit to the load.However, the load was never actually re billed, or finished out. A billing user would want to work through any of these loads, make sure any necessary changes were made, and then push the load through a rebill. Re billing loads will be covered in a separate guide. HELPFUL TIP: You can see a load’s billing status directly from the Load Summary screen.Below is a screenshot of where you can see this status.You can see the load’s dispatch,document, and billing status here. Bill a Load Once a load has been delivered, and all of the required documentation has been indexed,then it’s time to process the load for billing.To bill a load you will need to be on the Load Summary screen. Then click “Edit Load Information.” Next, scroll down to the bottom of the load information page, and check the “Ready to Bill” box. This “approves” the load for billing. Note: There are a couple fields on the load that become required at the time of billing: the“Bill of Lading” and the “Weight.” So, before approving the load for billing, make sure youhave values entered in these fields. Otherwise, you’ll get an error telling you to enter this required information.Also note, that if you are a brokerage company billing a load with a broker carrier dispatched,then you will see two fields become available below the “Ready to Bill” check box, where youcan enter the carrier invoice number and date. If you don’t have that information, or you forget to enter it here, don’t worry. You will have the opportunity to enter this information at the timeof settlement. Once you check the “Ready to Bill” box, save the record. Note: Approving the load for billing does three things: 1) The system generates the freight bill and places it in the “File History” section on the load with the rest of the required documentation that has been indexed, 2) The system generates the pending settlement entries, and 3) The system creates the open load balance against the customer, or in other words, the aging begins. Transport Pro is an accrual based accounting system, not a cash based accounting system.Once the load has been approved for billing, the load gets sent over to the “Freight Bill Processing Queue.” So once all of the necessary loads have been approved for billing,navigate to the freight bill processing queue to process all of the billing at one time.Go to Billing > Load Queues > Freight Bill Processing Queue. Here, you will see all of the loads that have been approved. You can check the box at the top to select all of the loads in the queue, or check the box out to the right of the individual loads you want to process.There are several filter options in this queue, which may be helpful if you have a lot of loads tobe processed, but perhaps you only want to process a specific customer’s loads, for example. Once you have selected the loads you want to process, click the “Send to Customer” button at the bottom of the page to bill the load(s). Note: There are two things that occur when you click the “Send to Customer” button: 1) The system combines the freight bill with the indexed supporting documentation and creates the billing packet for the load(s) in a PDF format. A copy of the billing packet gets saved in the“File History” section of the load, and 2) The system sends the billing packet to the customer.So, if you are billing your customers directly, you have now completed the billing process.This is, of course, assuming that you bill your customers electronically, and therefore the packet gets emailed to the customer. If you use a factoring company, then there is one more step to the billing process. You’ll go to Billing > Load Queues > Freight Bill Processing Queue. Check everything you wish to send toyour factoring company, and click the “Transfer” button at the bottom of the page. You havenow transferred your schedules from Transport Pro to your factoring company. Note: Getting your installation set up with your factoring company is typically part of your setup process, but can be implemented at any time. If you need to get the integration set up,please contact our tech support team at support@transportpro.net.The factoring transfer queue in Transport Pro looks like this: Once you click “Transfer” your schedules go over. Please note, this is where the factoring integration ends.When the customer pays the invoice, it will not talk back to Transport Pro to record the collections, or show the load as “paid.” You will either enter a cash receipt in Transport Pro (ifyou’re recording this info in the TMS), or you will record it in Quick Books, or any other outside accounting system you may be using. How to Set Billing Preferences for Customers There are a few key pieces of billing information that you will need to check before you start billing loads out of Transport Pro. To do this, navigate to the customers profile in Transport Pro by going to Customers > Search Customers. Open the profile.The main fields you need to review are: Factor Payments, Deliverable Receipt Options, and Billing Email.Below is a screenshot and an explanation of each field. Explanation of Highlighted Billing Fields: Factor Payments: If you are using a factoring company, and this customer’s invoices need togo to factoring, then you should have your factoring company selected from this drop-downon the customer profile.This setting will tell the system to send the billing packet to the factoring transfer queue so you can send it to factoring. If you do not factor, leave it as“non-factored.” Note: Again, note, if you don’t see your factoring company listed in this drop-down, please email support@transportpro.netso we can help youset up the integration. Also note that wecan only transfer schedules to a single factoring company. If you happen to use more thanone factoring company, you’ll have to pick one in Transport Pro. Deliverable Receipt Options: How does this customer need to receive their billing deliverable s (i.e. the billing packet)?If you’re using a factoring company, then you don’t needto check anything here. If this is a direct bill, and you bill the customer electronically, then youwill check “Email.” If you bill this customer directly, and the customer requires a hard copy (i.e.snail mail) then you will check “Hard Copy.” Billing Email: If you directly bill this customer via email, then you MUST enter a valid billing email as well.This tells the system at the time of billing to send the packet to the customer tothis email. You can enter multiple emails separated by a comma if needed. You will also see some other billing-related fields on the customer records in Transport Pro.Depending on the customer’s billing preferences, these additional fields may be helpful. Let’sbreak down what each one does. Your billing team can determine whether or not to use them.Below is a screenshot of the other billing fields, and an explanation of fields. Explanation of Highlighted Billing Fields: Combine Billing: This box should only be checked ifyou do not need to break out the line items/access o rials on the invoice to this customer.In other words, the customer prefers to see their bill as one lump sum. This is rare, but it’s here if you need it. Specialty Billing: You can check this box if thereis something special about billing this customer.If you check this box, the system will show you a notification at the time of marking a load ready to bill to remind you that there’s something special about billing this customer. Specialty Billing Notes: If you checked the box for specialty billing, then you may wish tomake a note, or document what that entails.For example, maybe you have to go to their website. This note will show to you at the time of billing. Think about the “specialty billing” options as the ability to set a reminder for yourself for that customer. External Billing Notes: If there is a specific note or comment that needs to display on all invoices for this customer, then you can enter a note here.When the system generates the in voice, it will pull this note onto their invoice. That covers how to bill a load in Transport Pro, and how to set a customer’s billing preferences. We will cover the re-bill process in a separate guide. If you have any questions,or need assistance, please contact tech support by emailing support@transportpro.net. ## Transport Pro Book Now - URL: https://www.transportpro.net/support/book-now-2/ Let carriers book available loads online with Transport Pro Book Now—from website posting through managing e-booked freight loads. Transport Pro Book Now Book Now lets carriers book your available loads online. When this feature is activated, your available loads become searchable directly from your company website, with a "Book Now" button beside each load. To activate this feature, email support@transportpro.net. Summary Check "Post to Broker Board" and enter a Load Board Rate to push a load to your website with an active Book Now button. Carriers verify their credentials and email, sign the load electronically, and receive a booking confirmation. The order taker is notified, and the load moves into your Planned Loads with an e-booking icon. Jump to Section: How to Save the Load in Transport Pro How Carriers Book Loads Online Managing e-Booked Loads in Transport Pro How to Save the Load in Transport Pro To push a load to your "Available Loads" board on your website with the "Book Now" button enabled, you must check Post to Broker Board and enter a Load Board Rate on the load entry screen. When you save the load, it shows as an "Available Load" in the TMS as it normally would, and it also posts to your website with the "Book Now" button enabled. How Carriers Book Loads Online From the Available Loads board on your website, carriers click the "Book Now" button beside the load they wish to book. Clicking "Book Now" redirects the carrier to a screen prompting them to enter their DOT number and email address. After entering that information, they click Check Credentials. Transport Pro checks whether the carrier is active in the TMS: If the carrier has no existing record, you must first onboard the carrier as you normally would—see the Carrier Onboarding guide. The carrier must be set up and active to book a load. If the carrier has an active record but no email on file—or the email entered doesn't match what's on file—the system prompts the carrier to verify their email before booking. When email verification is required, the carrier fills out a little more information and clicks Register Email. After registering, the carrier receives a notification that their account request was received and is directed to check their email for a verification link. Important: The verification link is only available for 15 minutes, so the carrier needs to act quickly. The carrier receives an email and clicks Confirm Your Email. After confirming, the carrier is presented with the load details. The carrier reviews the details and completes the signature form to book the load. The carrier completes the signature form and checks the terms and conditions box, then clicks Book this Load. The carrier then receives a load booking confirmation. The carrier also receives an email with the official rate confirmation. Note: If you use the Transport Pro e-Signature platform, an electronic signature request can also be sent. To activate e-Signature, alert the technical team at support@transportpro.net. Managing e-Booked Loads in Transport Pro When a carrier books a load online using Book Now, the order taker on that load receives an email notification. The load becomes a "Planned" load and moves into the "Planned Loads" section of the Freight Operations Dashboard—it is no longer shown as "Available." A small icon appears to the left of the load ID to alert you that the load was booked using the e-booking platform. Hovering over the icon reads "Dispatched via Transport Pro carrier booking page." You can then dispatch the load whenever you're ready. If you have any questions about the Book Now feature, or would like to activate it, please reach out to the technical team at support@transportpro.net. ## Transport Pro Canceling a Load Versus Canceling a Dispatch - URL: https://www.transportpro.net/support/canceling-a-load-versus-canceling-a-dispatch/ Cancel a dispatch to return a load to available, or cancel a load permanently in Transport Pro freight dispatch workflows. Canceling a Load Versus Canceling a Dispatch Transport Pro lets you cancel either a dispatch or an entire load, depending on what you need. For example, you can cancel the dispatch and keep the load available for another driver or carrier. This guide covers both workflows. Questions? Contact support@transportpro.net. Summary Canceling a dispatch sets the dispatch status to Canceled and returns the load to Available Loads on the Freight Operations Dashboard. Canceling a load removes it permanently—you cannot reactivate it; you must copy the load if you need the same information later. Jump to Section: Cancel a Dispatch Cancel a Load Cancel a Dispatch Use this when you want to remove the current dispatch but keep the load available. Open the load with Quick Launch: click the Q, enter the load number in the Load ID field, and press Enter. On the Load Summary screen, scroll to Dispatch History and click the Manage icon. In the Edit Dispatch window, select Canceled from the Dispatch Status drop-down. Click Save Dispatch. Note: You can also open the load from Load Management > Search Loads and Dispatches. After you save, the dispatch is canceled but the load remains available. You should see it in the Available Loads section of the Freight Operations Dashboard. Cancel a Load Important: Canceling a load is different from canceling a dispatch. Once you cancel a load, you cannot change it back to available. If you later need to dispatch the same freight, copy the load to preserve the information—copying creates a new load number. Navigate to the load you want to cancel (Quick Launch or Search Loads and Dispatches, as above). On the Load Summary screen, click Cancel Load in the upper right. ## Transport Pro Carrier Onboarding - URL: https://www.transportpro.net/support/carrier-onboarding/ Onboard carriers in Transport Pro with DAT CarrierWatch or SaferWatch—pull compliance data and add qualified carriers in a few clicks. Transport Pro Carrier Onboarding If you have a subscription to DAT CarrierWatch® or SaferWatch™, Transport Pro can integrate with either service to power the carrier onboarding tool. With this feature, carrier compliance teams can add new carriers to the system in a couple of clicks. Summary Search for a carrier by DOT or MC number, review the information pulled from your integrated service, and add the carrier with just a Federal ID. Once saved, the carrier record is ready to review on the Broker Carrier Summary screen. If you need integration setup, or prefer to add carriers manually, see the links below. Jump to Section: Search for a Carrier Review and Add the Carrier Enter the Federal ID and Save Search for a Carrier Once technical support has set up the integration with either DAT CarrierWatch or SaferWatch, you can use the carrier onboarding tool in Transport Pro. Go to Broker Carriers > Carrier Onboarding. Enter either the carrier's DOT or MC number and click Search. Note: Prefer to add a carrier without the DAT CarrierWatch or SaferWatch integration? See Add Broker Carriers for the manual process. Review and Add the Carrier The system pulls the carrier's information from the service provider you're integrated with and prompts you to review it. Select Yes to onboard the carrier, or No to cancel. Enter the Federal ID and Save If you select Yes to onboard the carrier, the system prompts you to enter the carrier's Federal ID. Enter the Fed ID and click Save. Note: The Federal ID is the only required field to save the record. You can add or edit other information here as well before saving if needed. Once you click Save, the carrier record is created in Transport Pro and you're redirected to the Broker Carrier Summary screen, where you can review or edit the record. As long as the carrier is in an Active status, it's ready to be dispatched. Questions about the carrier onboarding tool, or want to set up a DAT CarrierWatch or SaferWatch integration? Contact support@transportpro.net. ## Transport Pro Carrier Qualification - URL: https://www.transportpro.net/support/carrier-qualification/ Set up carrier qualification standards in Transport Pro, monitor compliance, and review the Carrier Qualification Issues report for brokers. Transport Pro Carrier Qualification Carrier Qualification checks the carriers you use against standards you set, such as CSA scores, insurance, crashes, and how recently they hauled or signed a contract. Carriers that miss a standard can be reported, suspended, or set to inactive. To add a carrier first, see Add Broker Carriers or Carrier Onboarding. Questions? Contact support@transportpro.net. Summary Set standards under Broker Carriers > Carrier Qualification > Manage Carrier Qualifications. Choose what happens when a carrier fails, fill in only the rules you want enforced, and review the Carrier Monitoring Report and Carrier Watch Auto Update Report for issues and nightly status changes. Jump to Section: Set Qualification Standards When Carriers Are Qualified Carrier Qualification Issues Report Carrier Status Update Report Set Qualification Standards Go to Broker Carriers > Carrier Qualification > Manage Carrier Qualifications. Action on Fail For each standard, choose what Transport Pro does when a carrier does not meet it. Do Nothing: The carrier is added to the Carrier Qualification Issues report only. Suspend: The carrier's status changes to Suspended, and the carrier is added to the issues report. De-Activate: The carrier's status changes to Inactive, and the carrier is added to the issues report. Note: A carrier who is Suspended or Inactive and later passes qualification stays in that status. Transport Pro does not turn the carrier back to Active on its own. A blank or unchecked field is skipped and is not used for qualification. How to Fill Out the Fields Crashes Per 1 Million Miles: Maximum crashes allowed per 1 million miles traveled. Days Since Last Load: Maximum days since the carrier last hauled a load. Days Since Contract Signed: Maximum days since the contract was signed. CSA Unsafe Driving (%): Maximum Unsafe Driving CSA score. CSA Fatigued Driving (%): Maximum Fatigued Driving CSA score. CSA Vehicle Maintenance (%): Maximum Vehicle Maintenance CSA score. CSA Controlled Substance (%): Maximum Controlled Substance CSA score. CSA Driver Fitness (%): Maximum Driver Fitness CSA score. Require Auto Liability Insurance: Every Auto Liability field on the carrier record must have data. Require General Liability Insurance: Every General Liability field on the carrier record must have data. Require Cargo Insurance: Every Cargo Insurance field on the carrier record must have data. Insurance Carrier in Transport Pro Must Match Data Provider: When the data provider sends a value, the carrier name in Transport Pro must match it. Matching ignores letter case. Insurance Policy Number in Transport Pro Must Match Data Provider: When the data provider sends a value, the policy number in Transport Pro must match it. Matching ignores letter case. Insurance Renewal Date in Transport Pro Must Match Data Provider: When the data provider sends a value, the renewal date in Transport Pro must match it. Matching ignores letter case. Insurance Policy Amount in Transport Pro Must Match Data Provider: When the data provider sends a value, the policy amount in Transport Pro must match it. Matching ignores letter case. Auto Liability Insurance: Minimum Auto Liability amount. General Liability Insurance: Minimum General Liability amount. Cargo Insurance: Minimum Cargo Insurance amount. When Carriers Are Qualified Every time you save a carrier, that carrier is qualified. Every night, Transport Pro qualifies carriers that are Active or Suspended. If Carrier Watch is checked on the carrier, Transport Pro downloads the latest information from your third-party data provider before it runs qualification. If Carrier Watch is unchecked, only the data already in Transport Pro is validated. Note: Adding a carrier to Carrier Watch takes at least 24 hours. Transport Pro uploads the watch list to the data provider the first night. The provider includes the new carrier in the file it sends back the second night. Carrier Qualification Issues Report Go to Broker Carriers > Carrier Qualification > Carrier Monitoring Report. Enter any search criteria and click Search. The report lists carriers that currently have a qualification issue. You can update several carriers at once: Check the box next to each carrier you want to change. Choose an action from the drop-down at the bottom right of the table. Click Save next to the drop-down. Replace Transport Pro Data: Data from the third-party provider overwrites data in Transport Pro. Populate Missing Data in Transport Pro: Provider data fills blank fields in Transport Pro. De-Activate Carrier(s): Selected carriers are set to Inactive. Suspend Carrier(s): Selected carriers are set to Suspended. Remove From Carrier Watch: Selected carriers are removed from Carrier Watch, so new data is no longer downloaded nightly. Remove From Carrier Watch AND Suspend Carrier(s): Selected carriers are set to Suspended and removed from Carrier Watch. Carrier Status Update Report Go to Broker Carriers > Carrier Qualification > Carrier Watch-Auto Update Report. Each night, every Active carrier is qualified. This report shows how many carriers changed status because of that run. Click a count to see which carriers were changed to the resulting status. Click Reverse Results in the Manage column to undo that run. Important: Only results from the last 7 days can be reversed. If you reverse a run and leave the qualification settings unchanged, the same carriers are affected the next time the nightly job runs. ## Transport Pro Carrier Quick Pay - URL: https://www.transportpro.net/support/carrier-quick-pay/ Set up carrier quick pay in Transport Pro, assign options at profile or dispatch, and process expedited settlements on time. Transport Pro Carrier Quick Pay Transport Pro lets you set up and manage quick pay options for carriers who want to be paid sooner than your standard settlement terms. Assigning a quick pay option to a carrier drives the correct date to pay on the carrier's settlement, helping settlements users avoid missing a quick pay. Questions? Contact support@transportpro.net. Summary This guide shows how to add carrier quick pay options to the system, assign them to carrier records or at dispatch, search and edit existing options, and use quick pay filters to process settlements on time. Jump to Section: Add Carrier Quick Pay Options Assign Quick Pay to Carriers Search/Edit Options Process Quick Pay on Time Add Carrier Quick Pay Options to the System Before you can assign quick pay to a carrier, add the quick pay option(s) you need. Go to Administration > Manage Site Settings > Manage Carrier Quick Pay and click Add New. Clicking Add New opens a row of fields for the new quick pay option. Explanation of Fields ID Title: The name you give the quick pay option. This is what appears in the drop-down menu when you assign the option to a carrier record. DER Code: Another term for settlement code. Tag the settlement code the system should use to categorize this deduction when quick pay is applied at settlement. Settlement codes must already exist—manage them under the Administration menu. Discount: A whole number representing the percentage deducted from the carrier's pay for expedited payment. Do not enter a percent (%) sign. Days: How many days until payment is due. Available at Dispatch: Check Yes if you want this option selectable at the time of dispatch. Status: Must be Active for the option to be assignable to a carrier record or selectable at dispatch. Set to Inactive when you no longer need it. Note: The DER Code field has a magnifying glass next to it, meaning you must tag an existing settlement code—you cannot free-type a value. See the Billing and Settlement Codes guide for how to add settlement codes. Assign Quick Pay to Carriers You can assign quick pay to a carrier two ways: select a quick pay option at the time of dispatch, or default a quick pay option on the carrier record so it applies automatically every time you dispatch that carrier. The second option is convenient for carriers who consistently take a specific quick pay option or have a standing arrangement with your company. To default a quick pay option, open the carrier's record for editing—see Add Broker Carriers—and select the desired option from the Quick Pay Option field, then save the record. Once a quick pay option is defaulted on the carrier record, it automatically applies and shows on the dispatch record whenever you dispatch that carrier. If the carrier record has no defaulted quick pay option, you can still select one on the dispatch record itself if needed. Search/Edit Carrier Quick Pay Options To review or manage your quick pay options at any time, go to Administration > Manage Site Settings > Manage Carrier Quick Pay. Your list of quick pay options displays. Click the Manage icon to the right of an option to edit or inactivate it. Process Quick Pay on Time When settlement entries are created for a carrier, the system factors in the quick pay option applied to make sure the date to pay is correct. Settlements users can also filter for accounts that include quick pay items ready to pay. Go to Settlements > Process Settlements > Broker Carriers—see the Process Settlements guide for the full workflow. The Ready to Pay filter includes an Includes Quick Pay Items RTP option that, when used, displays only broker carrier accounts with quick pay items ready to pay. This filter is optional but helpful when you have many accounts to sort through. When you open the account to settle, the quick pay applied on the load drives the Date to Pay accurately, helping settlements users avoid missing a quick pay. Questions? Contact support@transportpro.net. ## Transport Pro Carrier Sourcing - URL: https://www.transportpro.net/support/carrier-sourcing/ Find carriers that have run a lane before with Transport Pro Carrier Sourcing, then contact them by phone or email from the tool. Transport Pro Carrier Sourcing Carrier Sourcing is a Transport Pro tool for broker customers that helps you find carriers who have run a specific lane for you in the past. This guide walks through how the tool works. Questions can be sent to support@transportpro.net. Summary Open the Carrier Sourcing tool from the Freight Operations Dashboard or the Broker Carriers menu to see which onboarded carriers have run a load's lane before, along with ratings, load counts, and rate per mile. From the results, contact carriers by phone or email and track who you've reached with a color-coded key. Jump to Section: How to Access the Carrier Sourcing Tool Contact Carriers via the Carrier Sourcing Tool How to Access the Carrier Sourcing Tool The Carrier Sourcing tool is in the Available Loads section of the Freight Operations Dashboard, in a column labeled Carrier Sourcing. You can also access it from the Broker Carriers menu. Note: The numbers in the Carrier Sourcing column vary—for example, one load may show "2" while others show "0." This number tells you how many carriers you have contacted for that available load using the tool. Click the hyperlinked number to open the Carrier Sourcing tool. The origin and destination of that available load are automatically inserted into the filters, and the results show which carriers in your network (carriers already onboarded in Transport Pro—see Add Broker Carriers) have run that lane for you before. This is an internal tool: the system tracks your dispatch history and shows carriers that have previously run the lane. Results also include the carrier's rating, how many loads they've done for you, customer and carrier rate per mile, number of trucks in their fleet, and more. Several additional filters let you drill down the carrier search further, pulling from data on file in each carrier's record. Contact Carriers via the Carrier Sourcing Tool Once you've generated your list of carriers, you can contact them by phone, email, or both, directly from the tool. To call a carrier, click the green phone icon to the right of their row. A small window opens showing the carrier name and phone number, along with a box for recording notes about the call. Click Save Call Note when done. To email carriers, you can send a mass email or email them individually. Some carriers show a checkbox in the "Email" column while others do not—a missing checkbox means the carrier doesn't yet have an email address on file, and you'll need to update their profile. Check the boxes for the carriers you want to email, then click Send Email. Clicking "Send Email" opens a preview of the pre-designed email, showing your company information. When ready, click Send Message. The system uses a color key in the upper-right corner to highlight each row as you contact carriers in the list, so you can easily see who you've contacted and how. Note: By default, the tool sends emails from the system's outbound address, noreply@transportpro.net. There is no outbound log to check for bounced emails, but the system alerts you if an email cannot go through. The only way to send these emails from the individual dispatcher's/company email instead is through a Google SendGrid integration—emails will then be sent from the person clicking "Send Email." This integration is only available with Google; Transport Pro does not integrate with Microsoft. Most customers opt for the SendGrid Pro Plan. If you'd like to discuss setting up this integration, contact support@transportpro.net. See also the Active Capacity guide for how Transport Pro automatically matches available trucks to your loads. ## Transport Pro Cash Receipts - URL: https://www.transportpro.net/support/ar-cash-receipts/ Record, apply, post, search, and void AR cash receipts in Transport Pro against freight invoices, credits, and factoring fees. Watch video tutorial Transport Pro Cash Receipts Transport Pro allows you to record payments against open invoices via the cash receipts module. This guide walks through several common scenarios. If you have questions about cash receipts, contact technical support at support@transportpro.net. Cash receipts also feed the customer credit check system. To have the TMS automatically track customer credit limits and flag when a customer is nearing or has exceeded their limit, you must use the cash receipts system. Summary This guide shows how to record payments against open invoices in Transport Pro using the cash receipts module. It covers adding receipts, applying them to loads and misc invoices, handling overpayments and short payments, posting, searching, and voiding. Jump to Section: Add Cash Receipts Apply Against a Load Overpayments / Open Credit Short Payments Manage Adjustment Codes Misc Invoice Non-AR Cash Receipt Factoring Company Fees Post Cash Receipts Search Cash Receipts Void Cash Receipts Add Cash Receipts To record payment against loads or open invoices, add a cash receipt. Go to AR > Cash Receipts > Add Cash Receipt. Explanation of Fields Yellow fields are required. Description: Optional. Give the cash receipt a description if you like. Check Number: Enter the check number for the payment received. If it is a wire transfer, enter “1.” Check Amount: Enter the check amount / amount received. Unapplied Credits: Reflects the check amount. After you enter the check amount and leave that field, unapplied credits calculate automatically. Date Received: The date you received payment. Defaults to the current date; change it if needed. Recorded By: Who recorded the cash receipt. The current user is auto-inserted; click the lock icon to change the user if needed. Freeze this Cash Receipt: If checked, prevents you from posting the cash receipt. Debit Account: The account to debit when the cash receipt is posted. This list comes from checking accounts set up in the system and can be defaulted at setup. AR Credit Account: The account to credit when the cash receipt is posted. By default this hits the AR Trade GL account. To default a different GL account, consult your accountant. Note: If you are unsure which debit/credit accounts to use, consult your accountant. Checking accounts are managed under Accounting > Checking Accounts > Checking Accounts > Add/Search Checking Accounts. GL accounts are tied to the chart of accounts under Accounting > Chart of Accounts > Search Chart of Accounts. Post to Invoices: The bottom half of the form is where you apply the payment (unapplied credits). Invoice Type The Invoice Type dropdown has four options: Load: Apply the payment against a load. Misc Billing: Apply the payment against a misc invoice. Non-AR: Apply the payment directly to a general ledger (GL) account. Open Credit: If an overpayment is made, apply the balance to an open credit. Apply a Cash Receipt Against a Load After you enter the required information in the top half of the form, select which load(s) to apply the payment against. Invoice Type defaults to Load—keep that selected. Enter the invoice number (the Transport Pro load ID). If you know the Load ID, type it in the Invoice Number field and the system auto-inserts the customer, balance due, and amount to pay. If you are unsure of the load ID, or need to apply payment against several loads, click the magnifying glass next to Invoice Number. In the Search Invoices window, use filters for specific open invoices, or click Search to list all open invoices. Click anywhere on the row of the invoice you want to insert. To apply against several loads, select all applicable rows. Note: There is a limit of applying payment to 100 loads per cash receipt. For more than 100 loads, process the payment in batches. Once you select open invoices, the system inserts the customer, balance due, and amount to pay, and calculates the remaining balance. When the remaining balance is $0 and all unapplied credits are applied, save the cash receipt. Overpayments / Applying Balances to an Open Credit If an overpayment is made, apply the balance to an open credit. After you save the overpayment as an open credit, the next time you add a cash receipt for that customer the system can alert you that an open credit is available. First apply the payment against the load(s) as usual. The overpayment amount remains as unapplied credits. If you try to save without applying all credits, the system returns an error. In the example above, the check amount is $1,200 but the load balance is $1,000—an overpayment of $200. Record the $200 as an open credit and apply it later. Select Open Credit from the Invoice Type dropdown after applying payment to your load(s). The Invoice Number field becomes grayed out. Enter a note in Open Credit Ref, tag the correct customer, and enter the open credit amount (the unapplied credits). The system recalculates the remaining balance. Then save the record. To apply a recorded open credit later, enter a new cash receipt and on a line select Open Credit from Invoice Type. Click the magnifying glass next to Invoice Number to search for open credits, then click the one you want to apply. If you do not use the full open credit, the system keeps the running open credit balance. Short Payments You can record short payments a couple of ways, depending on whether you plan to collect the short paid amount or write it off. Enter the cash receipt information and apply the check amount against the load(s) as usual. The system calculates the remaining balance as the difference between balance due and amount to pay. If you will collect this balance from the customer, simply save the cash receipt. The remaining balance appears on the AR aging report for that customer. If you will not collect the remaining balance and want to write it off, apply an adjustment code. By default, the only adjustment code in the Adjustment Code dropdown is RTE (rate adjustment). You can add or edit adjustment codes as needed—for example, a code named “SHORT.” To write off the remaining amount, select the desired adjustment code, enter the amount you are writing off (this updates the remaining balance), and save the record. Manage Adjustment Codes Administrators can add or edit adjustment codes for cash receipts. The most common use is a short payment write-off. To add or manage adjustment codes, go to Administration > Manage Site Settings > Manage Adjustment Codes > Add Adjustment Code. Explanation of Fields Code: How the code appears in the Adjustment Code dropdown on the cash receipt. GL Account: The GL account hit when this code is applied. Consult your accountant if unsure. Adjustment: Tag the code as either an “adjustment” or a “refund.” Description: Optional internal description. These codes can also be reported on through the AR module. Apply a Cash Receipt Against a Misc Invoice You can also apply payment against miscellaneous invoices with open balances. Create misc invoices under Billing > Miscellaneous Invoicing > Add Misc Invoice (for example, project management). Do not create misc invoices for loads, or in place of applying payment directly against a load. With the top half of the cash receipt filled out, select Misc Billing from Invoice Type. Use the magnifying glass next to Invoice Number to search open misc invoices and select the one to insert—same process as applying against a load. Then save the record. Apply a Non-AR Cash Receipt You can apply a cash receipt directly to a GL account when needed—for example, a refund or other non-load-related deposit. With the top half filled out correctly, select Non-AR from Invoice Type. Fields other than Amount to Pay and Adjustment Code become grayed out. Enter the amount to pay, then select the appropriate GL account in the Adjustment Code field. Consult your accountant if unsure which GL to hit. The balance zeros out; save the record. Receiving Payment From Your Factoring Company – Accounting for Fees When you use a factoring company, receiving payment differs from a direct customer payment because you must account for factoring fees. In the top half of the form, enter the check amount as the net deposit. On the first line, select Non-AR. Enter the amount to pay for fees as a negative amount (this increases available credit on the cash receipt to the full gross amount). Enter the correct GL account in Adjustment Code (typically your factoring fees expense account). On the following line(s), apply the payment against the load(s). When the remaining balance is $0, save the cash receipt. Post Cash Receipts There are two steps to applying cash receipts in Transport Pro: (1) add the cash receipt, and (2) post the cash receipt. Important: You must post the cash receipt for the system to recognize that payment has been made. Posting updates customers’ open load balances and drives the credit check system. Go to A/R > Cash Receipts > Post Pending Cash Receipts. Pending cash receipts appear in the list. You can filter by check date or by the user who recorded the cash receipt. To review details before posting, click the Details link on the right. To post, click Post. Search Cash Receipts Search cash receipts under A/R > Cash Receipts > Search Cash Receipts. Use the available filters, then click Search. Open a specific cash receipt by clicking its ID. Note: Running search without filters returns all cash receipts in the system. Void Cash Receipts To void a posted cash receipt, open it from search so you are on the Cash Receipt Summary screen. Click the cash receipt ID from search results to open the summary. Note: If you have not yet posted the cash receipt, you can simply edit the record instead of voiding. On the summary screen, click Void This Cash Receipt. Confirm when prompted. Note: You cannot void a cash receipt if there is an open credit on it. Questions? Contact support@transportpro.net. ## Transport Pro Cash Reconciliation - URL: https://www.transportpro.net/support/cash-reconciliation/ Reconcile cash accounts in Transport Pro TMS with bank adjustments, statement processing, cleared transactions, and posted statements. Transport Pro Cash Reconciliation Use Cash Reconciliation to match Transport Pro cash balances to your bank statements. The module is based on cash accounts in the chart of accounts—not checking accounts alone—but you must set up a checking account for each GL account you want to reconcile. If you have questions, contact technical support at support@transportpro.net. Summary This guide covers bank account adjustments (add, search, and post), processing cash statements by clearing deposits and checks, and posting cash statements so the adjusted book balance matches your bank. Jump to Section: How Cash Reconciliation Works Add Bank Account Adjustment Search Bank Account Adjustments Post Pending Bank Account Adjustments Process Cash Statements Post Cash Statements How Cash Reconciliation Works Cash reconciliation is driven by cash accounts in the chart of accounts. You still need a checking account for each GL account you reconcile. If multiple checking accounts point to the same GL account, those checks process together. To keep checking accounts separate in reconciliation, set up a separate GL account for each one. Note: Checking accounts are managed under Accounting > Checking Accounts. See the Add & Edit Checking Accounts guide for setup steps. Add Bank Account Adjustment To add a bank account adjustment, go to Accounting > Cash Reconciliation > Bank Account Adjustments > Add Bank Adjustment. Complete the adjustment information. Yellow fields are required (GL Cash Account, Amount, and Description). Choose an Adjustment Type (for example, Charge), set the Adjustment Date, then click Save Record. Search Bank Account Adjustments To find existing adjustments, go to Accounting > Cash Reconciliation > Bank Account Adjustments > Search Bank Account Adjustments. Filter by adjustment ID, GL cash account, posted status, adjustment status, amount range, description, or date range. Click Search to list matching bank account adjustments. Post Pending Bank Account Adjustments To post adjustments you have added, go to Accounting > Cash Reconciliation > Bank Account Adjustments > Post Pending Bank Adjustments. The Pending Bank Account Adjustments window lists pending items. Click an adjustment ID to review details. To post, check the box for the adjustment(s) you want, then click Approve. Process Cash Statements Go to Accounting > Cash Reconciliation > Cash Recon > Process Cash Statement. The Cash Reconciliation window lists your GL and bank account information. Click the GL Account link for the statement you want to process. The Process Bank Statement window opens. Review or edit the information and confirm the Statement Date is correct. Use this screen to compare your bank statement to balances in Transport Pro. Outstanding cash receipts and checks appear under Bank Transactions. Click Click to expand for Cash Receipts - Deposit and Checks - Charge to view the full lists. Compare the listed transactions to your bank statement. Mark items that have cleared by checking Cleared next to each item, or use Clear All to clear everything in the list. When the correct items are cleared, click Save Record. The statement moves to the Post Cash Statement queue. Note: For new accounts, the statement date defaults to the date you process the statement. After that, it defaults to the first of the month. You can change the date as needed. Changing the date automatically unclears entries for that cash account effective after the entered date—click Save Record, then re-clear items as needed after the page refreshes. Post Cash Statements After you process a cash statement, post it. The adjusted book balance on this page should match your bank statement exactly. Go to Accounting > Cash Reconciliation > Cash Recon > Post Cash Statement. Click the GL Account link for the statement you want to post. The Post Cash Statement window shows book balance, outstanding charges, deposits, checks, and the adjusted book balance. Confirm those figures match your bank. Enter the bank balance in Entered Bank Balance From Statement (the Difference should be $0.00), then click Post Statement. Important: The Adjusted Book Balance must match your bank balance before you post. After you post, the Cash Statement Summary confirms the statement date, cash account, reconciled status, and adjusted book balance. Note: After the first statement is posted, subsequent statements automatically load on the first day of the month. If you have questions about cash reconciliation, contact support at support@transportpro.net. ## Transport Pro Custom Accounting Reports - URL: https://www.transportpro.net/support/custom-accounting-reports/ Build custom accounting reports in Transport Pro with GL nodes, nesting, and report settings tailored to freight financial reporting. Transport Pro Custom Accounting Reports Transport Pro lets you build custom accounting reports with the criteria and layout you need. Go to Accounting > Accounting Reports > Custom Accounting Reports to get started. If you have questions, contact technical support at support@transportpro.net. Summary This guide shows how to add a custom report, configure report-level settings, add GL nodes (including wildcards and excludes), nest nodes into a hierarchy, and review a simple example of setup and output. Jump to Section: Adding a Report Adding Nodes Moving / Nesting Nodes Tips & Tricks Example Adding a Report To create a custom accounting report, go to Accounting > Accounting Reports > Custom Accounting Reports, then click [Add New] and complete the report settings. Report Settings Report Title: The name of the report. Report Comments: An internal description of what the report does. This does not appear on the report output. Report Layout: How the node structure displays. Tree indents each sub-node under its parent. Straight left-aligns all items. Date Type: Date options available when the report is run. Date Range asks for begin and end dates. As Of Date asks for a single date and shows activity leading up to that date. Reviewed: Include or exclude GL transactions that have been reviewed under Accounting > General Ledger > GL Review. This can also be set per node, but the report-level setting overrides node settings when selected. Negative Number Designator: How negative numbers display (for example, (300) or -300). Zero Number Designator: How zero values display (common options are 0 and -). Percent Decimal Spaces: Decimal places for percentages. Dollar Decimal Spaces: Decimal places for dollar amounts. Use Existing Nodes From: Copy the node structure from an existing report. Available only when adding a new report. Note: Reviewed options at the report level are All, Reviewed, Not Reviewed (each ignores node settings), or Use Node Settings. Click Save when the report settings are complete. Adding Nodes After you save the report for the first time, the Use Existing Nodes From option is replaced by a Nodes section where you build the report structure. Click Add New Node, then complete the node fields. Node Fields Title: The title of the node. Show Title: If checked, the title appears at the top of the section. Uncheck it when you want a total of sub-nodes at the bottom without displaying the section as a titled block. Footer: By default the footer is “Total .” Enter different text here if you want another label. GL Items: Enter the GL accounts for this node, one account per line. Wildcard (*): Include a set of accounts—for example, 22-1-* for all accounts under 22-1. Exclude (!): Exclude a specific account—for example, !22-1-100-111. You can mix wildcards and excludes (for example, !22-1-*). Comments on GL lines are for internal clarification only and do not appear on the report. Show Percentage Of: Adds a percentage next to the value based on another node. Set this after your nodes are created. Terminal ID: Numeric terminal ID(s). Separate multiple IDs with commas (for example, 1000, 1001, 1005). Source ID: Limit included GL transactions by source module (AP, AR, BA, CR, DRS, FA, JE, MB, VM, and so on). Reviewed: Include or exclude reviewed GL transactions for this node. Ignored if the report Reviewed setting is anything other than Use Node Settings. Total Line Format: Optional single or double line on the Total row. Total Line Location: Where the total line appears relative to the Total row. Value Prefix: Characters before the value (commonly $). Flip Sign for Calculation (also flips display): Switch how the number is calculated and shown when negatives should act as positives (or the reverse). Flip Sign for Display: Keep the calculation as-is but display the opposite sign—common for liabilities on a balance sheet. Click Save when the node is complete. Moving / Nesting Nodes Once you have multiple nodes in the Nodes list, drag them to build the report hierarchy. Drag a node to the right to nest it under another node. Before nesting, nodes sit at the same level: Drag Sub-Parent Node to the right under Parent Node: After nesting, Sub-Parent Node appears indented under Parent Node: Note: Use the manage (paper) icon to load a node in the Add/Edit box. Use the scissors icon to delete a node. Drag nodes to reorder the menu. Tips & Tricks Add all top-level nodes first. The Total row for any node is the total of all child nodes nested under it. Example In this example, nodes use basic values and selected accounts, with other fields left at defaults. That setup produces output like this when you run the report: Explanation: Each node that has children gets a Total row below it (Parent Node and Sub-Parent Node 1 in this example). If you have questions about custom accounting reports, contact support at support@transportpro.net. ## Transport Pro Customer Portal - URL: https://www.transportpro.net/support/customer-portal/ Set up the Transport Pro customer portal so shippers can view dispatched and billed loads, tracking updates, and POD documents. Transport Pro Customer Portal Transport Pro offers a customer web portal where your customers can see currently dispatched loads, load tracking data, past load activity, and proof of delivery documents. Each customer gets a unique username and password for your custom portal URL, which a Transport Pro representative provides. Questions about portal activation or setup? Contact support@transportpro.net. Summary Confirm the portal is activated with your account representative, set a portal password on the customer record, then share the custom URL, username (customer ID), and password. Customers log in to view dispatched and billed loads, open load details, and search by BOL or pickup number. Jump to Section: Set Up Portal Access Customer Portal Access Load Detail and Documents Search Loads Set Up Portal Access Before you create portal accounts, confirm with your Transport Pro account representative that the portal is activated. Once it is active, portal access is managed on each customer record. Open the customer from Customers > Search Customers. Filter as needed, click Search, then click the customer ID. On the Customer Summary screen, click Edit Information in the upper right. Note: In the first column of the Customer Information form, a Portal Password field appears when you click Edit Information. The system requires a strong password, as shown on the password strength gauge. For more on editing customers, see Add a Customer. Enter the desired password and click Save Record. The customer then has portal access. Their username is their Transport Pro customer ID. Customer Portal Access Provide each customer with the portal URL, username, and password. Your Transport Pro account representative supplies the URL. The login page looks similar to the screenshot below, with your custom logo at the top. After login, the customer sees a simple dashboard with Dispatched Loads and Billed Loads. Load Detail and Documents Clicking a blue load ID opens more information about the load, including tracking, billing details, and available images such as proof of delivery documents and the freight bill. Search Loads If a customer does not remember the Transport Pro load ID, they can use search at the top of the screen to look up loads by Bill of Lading, pickup number, and similar references. Search results list matching loads. Click the blue load ID to open the load detail screen. ## Transport Pro EDI User Guide - URL: https://www.transportpro.net/support/edi-user-guide/ Run EDI in Transport Pro for load tenders (204/990), status updates (214), and freight billing or re-bills (210) with trading partners. Transport Pro EDI User Guide This guide explains how EDI works in Transport Pro for maps 204/990 (load tender and response), 214 (customer updates), and 210 (billing). Some details vary by trading partner. Questions about EDI? Contact support@transportpro.net. Summary Accept or decline tendered loads in the Load Tendering Queue, send appointments and automatic 214 status/location updates, then approve and transmit EDI bills (and re-bills) through the EDI and batch queues. Jump to Section: EDI 204/990 — Load Tender Send Load Appointments EDI 214 — Customer Updates Location Updates EDI 210 — Billing Re-Bills Search Pending & Transmitted Files EDI 204/990 — Load Tender / Response Decide which internal users should receive load tender notifications and send that list to the technical team. Engineers set those users up for email alerts when a load is tendered. Important: A user must have an active Transport Pro account to receive tender email notifications. Access and Review Tendered Loads On the Freight Operations Dashboard, click Show Freight Operations Tools in the upper right, then open Load Tendering Queue. See also Freight Operations Dashboard. The queue lists general information for each tendered load. Click Details for stops, pickup and delivery dates, references, and notes. Note: Rates typically do not come over with the tender. Accept or Decline Tendered Loads After you review a load, accept or reject it and submit the response. In the Load Tendering Queue, select the appropriate option next to each load. To accept or decline everything in the queue, use the option at the top of the column to select all, then click Submit Response. Accepted loads are added as available loads and appear under Available Loads on the Freight Operations Dashboard. Note: Because rates usually do not come over, edit the load later and add the rate. Adding the rate does not send an EDI update to the trading partner. Updates After Accepting a Load Only two changes auto-update after you accept a load: (1) dates, and (2) if the load is canceled. Sending Load Appointments Send appointments from the Load Summary screen. Click the Send EDI Load Appointment tab in the upper left, set the dates and times, and click Save Record. Previous appointment times still appear when you reopen the window. EDI 214 — Customer Updates Customers may require different update frequencies (for example, every 15 minutes vs. every 2 hours). Those settings live on the customer record and drive how updates are sent. Load Status Updates In addition to location updates, dispatchers monitor status (At Shipper, Loaded, Delivered, and so on). Transport Pro automatically sends status updates to EDI customers when the status changes on the dispatch record. Location Updates With ELD or Tracking Services Enabled For trading partners that need shipment location updates, Transport Pro sends 214 updates based on the Load Notification Frequency on the customer record. Locations come from Omnitracs, MacroPoint, or other subscribed providers, and include manual check calls entered in Transport Pro. Note: Location data shows on the Freight Operations Dashboard and in Track & Trace. Pings display in your office time zone (set at installation). The customer's EDI system handles time zone conversion when it receives the updates. Entering Dates and Times Correctly Dispatchers must keep in and out times on the dispatch accurate. Enter dates and times local to the load (local to the pick or drop). The check-call system uses your installation time zone. Important: In/out times on the dispatch should fall within the load's pickup and delivery window. Tracking can stop if dispatch times fall outside the load dates/times. Without ELD or Tracking Services Enter location updates manually from Track & Trace. Click the gray pinpoint at the bottom of the tracking notes box, type a location (Google suggestions appear), select or free-type the place, then click Save Note. Changing Location Update Frequency Edit the customer record and find Load Notification Frequency near the bottom of the first column. Several defaults are available; ask the technical team if you need other intervals. See Add a Customer. EDI 210 — Billing EDI billing adds a step after the normal billing process. When the technical team programs an EDI billing map for a customer, that setup lives on the customer record—you do not add EDI fields yourself. Related guides: Bill a Load and Billing a Load. Bill a Load via EDI Mark the load ready to bill and process it in the Freight Bill Processing queue as usual. EDI loads then move to the EDI Billing Queue: Billing > Load Queues > Submit EDI > EDI Queue. Check the loads to approve and click Approve EDI. Important: Approve EDI only marks files ready for transmission—you have not transmitted them yet. Approved loads go to the Batch Queue. Open it from the hyperlink that appears after approval, or go to Billing > Load Queues > Submit EDI > Search EDI Batch. Click the file ID to open the EDI Transmission Summary. On the Transmission Summary, click Upload Data File to transmit. The system confirms submission—you do not need to click Confirm Submission. Other Options on the Transmission Summary Regenerate Data File: Sends the file back to the batch queue so you can open the file ID and re-submit. Confirm Submission: Use only if you clicked Regenerate Data File by mistake and the file was already transmitted—confirm it instead of re-sending. Note: EDI bills send as raw text with no images. If a trading partner needs images or special billing handling, contact support@transportpro.net. Re-Bills EDI re-bills follow the normal re-bill process, then you transmit again through the EDI billing queue. After you change the load, check both Re-Bill Load and Send New Bill. That returns the load to the EDI Queue for approve and transmit. See Rebill a Load. Important: Transport Pro does not notify you of bill rejections. Arrange rejection notices separately with your trading partner (for example, a daily email list). Search Pending and Transmitted Files To see pending files for a customer or what you transmitted in a date range, go to Billing > Load Queues > Submit EDI > Search EDI Batch. Use the filters on that screen. Successfully transmitted files show a date and time stamp. Questions about EDI or trading partner requirements? Contact support@transportpro.net. ## Transport Pro Empty Movements - URL: https://www.transportpro.net/support/empty-movements/ Track and add empty movements (deadhead) in Transport Pro so your TMS captures miles between loads for accurate fleet and driver reporting. Transport Pro Empty Movements Transport Pro looks for missing empty movements, also called deadhead. If a driver hauls a load from Tennessee to Alabama and the next load picks up in Tennessee for Maine, the system sees that the driver still needs an empty movement from Alabama back to Tennessee. When you dispatch that second load, Transport Pro can create the empty movement for you. If that prompt is skipped, add the empty movement yourself from Freight Operations Tools or from the Dispatch Continuity Report. Review that report daily or weekly so miles between loads stay complete. Summary Leave the empty-movement box checked when dispatch prompts you, or add one manually from Show Freight Operations Tools > Add Empty Movement. Use Reports > Operational Reports > Dispatch Continuity Report to find gaps and insert the missing move before the next load. Jump to Section: Let the System Add the Empty Movement Add an Empty Movement Manually Clean Up the Dispatch Continuity Report Let the System Add the Empty Movement When you put a driver on a load and the previous delivery does not match the new pickup, the dispatch window warns you. In the example below, an empty movement will be created from Alton, Alabama to Nashville, Tennessee. Leave Automatically create this empty movement checked. Transport Pro creates the empty movement when you save the dispatch. Add an Empty Movement Manually On the Freight Operations Dashboard, click Show Freight Operations Tools, then Add Empty Movement. For the rest of that dashboard, see Freight Operations Dashboard. An Add Dispatch window opens. An empty movement shows N/A as the Load ID. Enter the driver, equipment, origin, and destination, then click Save Dispatch. Clean Up the Dispatch Continuity Report The Dispatch Continuity Report lists gaps for a driver or tractor. Filter by terminal, tractor, pickup and delivery dates, dispatcher, dispatch group, and report type. Go to Reports > Operational Reports > Dispatch Continuity Report. Enter the search criteria and click Get Report. Results show the driver, tractor, trailer, and how many continuity issues they have. Click Manage on the row you want to fix. The Dispatches window opens. Red text marks the loads with a continuity issue. In the example below, load 10306 delivered in Dickson, TN, and the next load, 10307, picked up in Burns, TN. The system expects an empty movement from Dickson back to Burns. Click the blue Add Empty Movement Before This Load link on the load that should follow the empty move. Use the blue link. The paper icon only edits that dispatch. The Edit Dispatch window opens with Load ID N/A and the origin and destination already filled in. In this example, Bert Raymond's empty movement runs from Dickson, TN to Burns, TN. Review the dates and equipment, change anything that is off, and click Save Dispatch. The empty movement appears between the two loads. Add as many empty movements as the report shows, or edit a dispatch, until the continuity issues are gone. ## Transport Pro Equipment Maintenance Module - URL: https://www.transportpro.net/support/how-to-use-the-equipment-maintenance-module/ Run fleet maintenance in Transport Pro: PM schedules, warranties, repair and work orders, and maintenance reports for tractors and trailers. Watch video tutorial Transport Pro Equipment Maintenance Module Transport Pro includes an equipment maintenance module for asset-based companies. Use it to set up and manage preventative maintenance schedules, part warranties, repair and work orders, and reports that track downtime and cost per truck. Important: Transport Pro does not offer or support shop integration or inventory control. Main tractor and trailer records are separate from maintenance equipment records—documentation uploaded to one does not sync to the other. Treat safety records and maintenance records separately. Questions? Contact support@transportpro.net. Summary This guide walks through adding PM schedules, assigning them to equipment, recording odometer readings and warranties, creating repair and work orders, searching those records, and using maintenance reports and the Equipment Dashboard. Jump to Section: Add PM Schedules Assign PMs to Equipment Record Odometer Readings Manage Part Warranties Record Repair Orders Record Work Orders Search Repair Orders Search Work Orders Reporting Add Preventative Maintenance Schedules Start by adding your PM schedules to the system. Go to Drivers/Equip > Equipment Maintenance > PM Schedules > Add Preventative Maintenance. Explanation of Fields Status: Active or inactive. The schedule must be Active to assign it to equipment. You can mark it inactive later if you no longer need it. Title: Name the schedule. This title appears in the dropdown when you assign the PM to equipment. Description: Optional. Lives only on this PM record for your reference. Miles / Hours / Days: Choose one interval type and enter the value. For an oil change every 10,000 miles, enter 10000 in Miles. Advanced Notice (miles/hours/days): Optional early warning based on the same interval type. For a 10,000-mile oil change with notice at 8,000 miles, enter 8000 in Advance Notice (miles). Available For Equip Categories: Check Default - Tractor, Default - Trailer, or both. The system ships with these two categories. Note: Advanced and past-due PM notices trigger at dispatch. To manage other equipment types (for example a forklift), go to Drivers/Equip > Equipment Maintenance > Equipment Records > Equipment Categories > Add Equipment Category—new categories then appear when you add a PM schedule. Assign Preventative Maintenance Schedules to Equipment After you add PM schedules, assign them to each piece of equipment. When you add tractors and trailers to Transport Pro, the system automatically creates separate equipment records under the maintenance module. Go to Drivers/Equip > Equipment Maintenance > Equipment Records > Search Equipment. Filter as needed, or click Search for all records. Click the ID of the equipment you want. On the Equipment Summary screen, scroll to Preventative Maintenance Schedule and click Add PM. In the window that opens, keep the PM Active if you want to monitor it, select the PM Type (from schedules you already added), optionally give it a title, confirm the interval, and save. Note: New PM schedules may flag as past due immediately because the system has no completion history. Record the last repair order and odometer reading to catch the schedule up (covered below). Record Odometer Readings Odometer readings and repair orders drive PM schedule resets. If you use a supported ELD provider (such as Omnitracs IVG, KeepTruckin, or Samsara), Transport Pro can import readings for you. You can also add and edit readings manually. On the Equipment Summary screen, use the Meters section. Imported readings appear here. Click Add Meter to add a reading, or use the edit icon to manage an existing one. Manage Part Warranties Use Warranty History on the Equipment Summary screen to track part warranties. Click Add Warranty, enter the details, and save. Note: When you record a work order, the system checks warranties and can alert you if the work appears covered. If you mark a part under warranty on the work order, that work order ID is tagged in Warranty History. Record Repair Orders Repair orders hold key data that drive PM schedules and reports. On the Equipment Summary screen, open Repair Orders and click Add Repair Order. Note: Saved repair orders list in this section. From there you can edit or delete them. The repair order form opens with basic equipment information filled in. Yellow fields are required. Explanation of Fields Status: When work is done, set status to COMPLETED. Completing the order is one of the drivers that resets PM schedules. Managing Office: Informational tag. Default is pre-installed. Add options under Administration > Manage Site Settings > Manage Lookup Tables (Equipment Locations table). Coordinator: Auto-filled with the user adding the order. Click the lock icon to change it. Equipment Name: Auto-filled with the equipment ID/name. Incident: Optional link if you use Claims for incidents. RO Type: Reason for the order (accident, breakdown, preventative maintenance, and so on). Stage: Roadside, at vendor, or enroute. Start Date: Defaults to today; change if needed. End Date: Required when status is Completed. Start and end dates drive downtime reporting. Repair Class: Optional (unscheduled, warranty, scheduled maintenance, and so on). Contact / Contact Number: Owner auto-fills when assigned; otherwise enter owner or driver contact info. Driver Comments: Optional. Odometer: Current reading. Reading date auto-fills and can be changed. Preventative Maintenance: Check any assigned PMs addressed on this visit. Checking PMs here also helps reset those schedules. When the form is complete, click Save Record. Record Work Orders Work orders capture the vendor, cost, and parts/labor detail. You must add a repair order first—workflow is: (1) add the repair order, then (2) add the work order. On the Repair Order Summary screen, click Add Work Order. Explanation of Fields Vendor: Tag an existing vendor (shop doing the work). Add vendors under Accounting > Accounts Payable > Vendors > Add Vendor and check Available to Equipment Module. Service Date: Date the equipment went into the shop. Vendor Contact / Phone / Email: Shop contact details. Purchased By: Internal employee responsible for paying the vendor. Claim ID: Optional informational link if you use Claims. Billing Method: How you pay (cash, credit card, and so on). Invoice Number: Vendor invoice number. Payment Status: Paid, open, and so on—update this if you report on payment status. Date Paid: Required when payment status is Paid. Payment Notes / Technician Comments: Optional documentation. Fill out Line Items next—tag VMRS codes, quantity, and cost for parts and labor (usually from the vendor invoice). Tag system, assembly, and component VMRS codes for the work performed. Transport Pro ships with the standard VMRS library (about 27,000 codes). Browse them under Drivers/Equip > Equipment Maintenance > VMRS Codes > Search VMRS Codes. If tagged codes match a part warranty on the equipment, Existing Warranties notifies you and may show if the code is already on another work order. Use check warranties to review warranties on the equipment. For each line, set Type (part or labor), optional description, no-charge or under-warranty flags, quantity, cost, and tax if applicable. Add as many lines as needed, then click Save Record. Search for Repair Orders Go to Drivers/Equip > Equipment Maintenance > Repair Orders > Search Repair Orders. Apply filters as needed and click Search. From the results you can review, delete, or edit. Click the ID to open full detail. Search for Work Orders Go to Drivers/Equip > Equipment Maintenance > Work Orders > Search Work Orders. Filter as needed, then click Search. Review, delete, or edit from the results. Click the ID for full detail. Reporting Two main tools are available: the Repair Orders Report and the Equipment Dashboard. For the Repair Orders Report, go to Drivers/Equip > Equipment Maintenance > Reports > Repair Orders. Set filters if needed, then click Get Report. The report breaks down repair class analysis and average cost and downtime, driven by repair and work order data. Export to Excel or CSV as needed. For the Equipment Dashboard, go to Drivers/Equip > Equipment Maintenance > Equipment Dashboard. Use it to review open repair orders and PMs that are coming due or past due. Choose the report view from the dropdown. Questions about the maintenance module? Contact support@transportpro.net. ## Transport Pro eSignature - URL: https://www.transportpro.net/support/e-signature/ Send electronic rate confirmations with eSignature in Transport Pro and receive signed rate confs back from carriers automatically. Transport Pro eSignature Transport Pro offers an in-house eSignature tool for broker customers, letting carriers digitally sign rate confirmations sent from the dispatch record. eSignature is an add-on feature—contact our technical team at support@transportpro.net to have it activated. Summary This guide shows how to send an electronic rate confirmation and request an eSignature from the dispatch record, and how to see and retrieve the signed rate confirmation once the carrier returns it. Jump to Section: Share Rate Confirmations & Request eSignature Receive eSigned Rate Confirmations Share Electronic Rate Confirmations & Request eSignature Electronic rate confirmations are sent to carriers from the dispatch record. First, make sure a valid email address is entered on the dispatch form for the carrier. Select the confirmation type you want to send: Rate Confirmation and Dispatch Info or Rate Confirmation Only. Then check Yes, request digital signature. Once everything looks correct, click Save Dispatch to send the confirmation. Note: The eSignature request email comes from the dispatcher who sent the confirmation—the system uses that user's profile in Transport Pro. The carrier receives the eSignature request by email with a secure link to the eSignature site. When the carrier opens the email, the dispatcher receives a notification confirming the carrier saw the signature request. When the carrier clicks to sign, they are redirected to the secure eSignature site, where they type their name to sign and check the terms and conditions box. Clicking Finish and Sign Document completes the eSignature process and sends it back to the dispatcher. Receive eSigned Rate Confirmations From Carriers Once the carrier signs the rate confirmation and sends it back, the dispatcher receives an email alerting them that the carrier has signed the rate con, including the signature and the date and time stamp. Note: The carrier also receives a copy of their signed rate confirmation. The signed rate confirmation also attaches to the load itself in Transport Pro, in the File History section of the Load Summary screen, where you can see the date and timestamp it was indexed and that it was an eSigned document. Questions about eSignature? Contact our technical team at support@transportpro.net. ## Transport Pro Exchange - URL: https://www.transportpro.net/support/transport-pro-exchange/ Use Transport Pro Exchange to search and post loads and empty trucks, view the load map, and work alongside DAT and Get Loaded integrations. Transport Pro Exchange Transport Pro Exchange lets you search for and post loads and empty trucks. Brokers who also use DAT or Get Loaded can post an available load from Transport Pro and send it to those boards at the same time. See How Transport Pro Works with DAT for the DAT account setup. Exchange includes a load map and an equipment map. Pins show origin, destination, age, and weight for loads, and the same style of search is available for equipment. Summary Open Load Management > Transport Pro Exchange and use the tabs across the top: Load Map, Search Loads, Equipment Map, Search Equipment, and Inbound Equipment Report. Click a pin or a details link to see contact information. Jump to Section: Load Map Search Loads Equipment Map Search Equipment Inbound Equipment Report Load Map Go to Load Management > Transport Pro Exchange. The green tab shows which Exchange page you are on. Switch tabs to move between loads and equipment. On the Load Map, click a pin. Load details appear under the map. Click details to open contact information for that load. Search Loads Click the Search Loads tab. Filter by origin and destination city or state, trailer type, and dates, then click Get Report. Click details next to a load to see contact information. Equipment Map Click the Equipment Map tab. Pins mark available equipment. Click a pin to list details under the map, then click details for contact information. Search Equipment Click the Search Equipment tab. Filter by location, date available, and trailer type, then click Get Report. Click details on a row for contact information. Inbound Equipment Report Click the Inbound Equipment Report tab. Search by location and radius, then click Get Report. The list shows inbound equipment for your criteria. Click any blue link in the results for more detail. ## Transport Pro Executive Dashboard - URL: https://www.transportpro.net/support/executive-dashboard/ Monitor load status, revenue, margin, open loads, customers, and sales leaderboards on the Transport Pro Executive Dashboard. Transport Pro Executive Dashboard The Executive Dashboard gives a high-level view of business health. Stats are based on ship date. If it is not already your login homepage, go to Reports > Sales Reports > Executive Dashboard. Questions about this dashboard? Contact support@transportpro.net. Summary Review current load status, revenue and margin trends, open load value, top customers, terminal and sales rep leaderboards, and daily revenue detail—all from one executive overview. Jump to Section: Status of Current Loads Load Revenue Graph Load Count Gross Margin Open Loads Customers Terminal Leaderboard Sales Rep Leaderboard Daily Revenue Detail Status of Current Loads The first widgets show how many loads in your system have not yet been delivered. Click any of these stats to open the Freight Operations Dashboard. Pending Assignment: Available loads (Available Loads section on freight ops). Planned: Planned loads (Planned Loads section). Moving: In-transit shipments (Dispatched Loads section). Escalations: In-transit loads with an escalated issue that need attention. Load Revenue Graph The Load Revenue chart shows revenue, gross margin, and projected revenue on a year-over-year timeline. Hover a month to see that period's figures. Revenue: Total amount billed. Gross Margin: Total billed minus total paid out. Projected Revenue: Uses the last 90 days of load trends against the current month. After the 20th of the month, the projection also includes available loads scheduled to pick up before month-end. Load Count Load Count shows how many loads were planned, dispatched, or delivered over the last 10 days. Available and canceled loads are excluded. Hover a blue bar to see the date and count. The widget also compares the previous 10-day period and can show the change as a percentage. In the example below, volume is up 2 loads (17%) versus the prior 10 days. Gross Margin Gross Margin shows whether margin is up or down over the last 3 months. The formula is total billed minus total payout. All load statuses are included except available and canceled. Data appears as both a graph and a list; hover the graph for details. Open Loads Open Loads includes shipments that are not yet delivered or closed out—available, planned, and in transit. Dollar amounts are total billing to customers (line haul, fuel surcharge, and other accessorials), rounded to the nearest dollar. Customers This list shows customers that account for your last 30 days of revenue, ranked by total billing amount (up to 10). Included statuses are available, planned, dispatched, and delivered; canceled is excluded. Totals round to the nearest dollar. Terminal Leaderboard The terminal leaderboard lists your top-performing terminals or offices over the last 30 days by revenue (up to 10), in descending order. Totals round to the nearest dollar. Sales Rep Leaderboard This board shows top sales reps for the last 30 days. Sales rep is the user assigned as sales representative on the customer record. Amounts are total billing on loads with available, planned, dispatched, or delivered status (canceled excluded). Up to 10 results appear, sorted by revenue descending, rounded to the nearest dollar. Daily Revenue Detail At the bottom of the dashboard, a grid breaks down daily revenue in detail. Values shown are average amounts for each day. Questions about the Executive Dashboard? Email support@transportpro.net. ## Transport Pro Freight Operations Dashboard - URL: https://www.transportpro.net/support/freight-operations-dashboard/ Run day-to-day freight ops in Transport Pro: available loads, active drivers, planned and dispatched loads, and operations tools. Transport Pro Freight Operations Dashboard The Freight Operations Dashboard holds vital dispatch information—available loads, planned loads, dispatched loads, and active drivers—plus tools to enter loads, search for capacity, calculate miles, and more. Go to Load Management > Freight Operations Dashboard. Questions about the dashboard? Contact support@transportpro.net. Summary Use the dashboard to manage available, planned, and dispatched loads; monitor active drivers; filter and print results; view freight maps; and open Freight Operations Tools for load entry, rates, call-ins, empty movements, and more. Jump to Section: Available Loads Active Drivers Planned Loads Dispatched Loads Freight Operations Tools Homepage Settings Available Loads Available loads include: Active loads that have not yet been dispatched and have not yet been billed Express loads that have not been converted to a load and whose expiration date has not yet been met Remove Available Loads A load leaves Available Loads when you dispatch a driver or broker on it, or when you cancel the load. Click the Dispatch icon to open the Edit Dispatch window, then choose the correct option from the Dispatch Status drop-down. See also Cancel Load vs Cancel Dispatch. Manage Available Loads From the manage column you can find drivers near the load, edit the load, or add a dispatch. Filter, Print, and Map Click Filter Results in the upper right of the Available Loads section to search by specific criteria. On the same computer, your filter criteria are remembered the next time you log in. Click filter, then Clear filter to show all. Print Results opens a printer-friendly list of available loads (respecting filters). View Freight Map opens a map with pinpoints for those loads. Active Drivers Active drivers are drivers not currently dispatched on a load. The Load Id column shows Available, or the ID of the load they are on if dispatched. Column Descriptions Pickup Date: Pickup date of the driver's current load (if dispatched). Uses the dispatch pickup date first; otherwise the load pickup date. Delivery Date / Destination: Where the driver is located at the specified time. Uses the dispatch delivery date first; otherwise the load delivery date. For currently dispatched drivers, this shows the final destination and estimated arrival. Manage: Update the driver's status or find loads near the driver's destination. Text Color Definitions Pickup Date: Brownish red: Warning that the driver should arrive at the initial pickup within 2 hours. Red: Warning that the driver should have already made the initial pickup. Destination Date: Brownish red: The driver should be within 2 hours of the final destination. Red: The driver should have reached the final destination. Use Print Results, View Freight Map, and Filter Results for active drivers the same way as for available loads. Filters are remembered on the same computer. Planned Loads Planned loads are loads that have not yet been dispatched. Dispatching the load removes it from this section. Dispatched: Name of the driver planned on the load. Pickup Date: Date the load is to be picked up from the customer. Delivery Date: Final delivery date as entered on the dispatch. Next Action Date: Next milestone date across all dates on the load. Hover over the date/time to see what it reflects. Print Results opens a printer-friendly list of planned loads (respecting filters). Dispatched Loads Dispatched loads are loads that have been dispatched but have not yet been delivered. Delivering the dispatch removes the load from this section. Dispatched: Name of the driver or broker carrier on the load. Pickup Date: Date the load is to be picked up from the customer. Delivery Date: Final delivery date as entered on the dispatch. Next Action Date: Next milestone date on the load. Hover to see what the date/time reflects. Manage: Manage the dispatch information on the load. Next Action Date order: When status is In-Route to Shipper, the pickup date is displayed. When status changes to In-Route to Consignee: if there are no stop-offs, the dispatch delivery date is shown; if there are stop-offs, the scheduled date of the next non-delivered stop-off is used; once all stop-offs are delivered, the dispatch delivery date is shown. Text Color Definitions Next Action Date: Brownish red: Warning that the driver should arrive at the next scheduled stop within 2 hours. Red: Warning that the driver should have reached the next scheduled stop. Use Print Results, View Freight Map, and Filter Results as with other sections. Filters are remembered on the same computer. Freight Operations Tools In the top right of the dashboard, click Show Freight Operations Tools to open the toolbox. Add New Load: Opens a window to enter a new load. See Load Entry Overview. Express Load Entry: Enter an express load that can be posted as available on load boards. The Expire date is when the load leaves load boards and Available Freight. To convert an express load to a secured load, click the green arrow in the Available Loads manage column (shown only for express loads). Express loads show an italic E before the load number (for example, E: 1109). Mileage Calculator: Calculates total miles between two points with up to five stops. Find Freight Rates: Enter starting and ending city/state, then click Find Rates to see minimum, average, and maximum rates. Post Driver Call-In: Update the driver's last known location so the Available Drivers section stays current. Add Empty Movement: Record empty miles—for example, dropping in Nashville and deadheading to Louisville for the next pickup. See also Empty Movements. Find Load/Driver/Broker: Find loads, drivers, or brokers within a search radius. For example, select Loads, enter city/state, set a radius, and click Find. Carrier Lane Search: Search recent carriers in the area, carriers who covered a lane for you before, or carriers with that lane on their profile. Load/Driver Map: Shows available loads and drivers as red and blue pushpins. Yellow pushpins mark locations with both drivers and loads. Click a pushpin for details. EOBR Messaging: Communicate with drivers on the road. Freight Operations Homepage Settings By default, all boxes in the Freight Operations Tools box are checked. Unchecking a box hides that section on the homepage. Note: These settings are retained on the computer you are using, even after you log off. On a different computer, you may need to adjust the settings again. ## Transport Pro Fuel Cards - URL: https://www.transportpro.net/support/how-to-set-up-fuel-cards-process-pending-fuel-card-transactions/ Set up EFS/Comdata fuel cards in Transport Pro, review fuel card transactions, and process pending charges into settlements. Watch video tutorial Transport Pro Fuel Cards This guide covers setting up fuel cards and processing pending transactions in Transport Pro. Supported providers include Comdata, EFS, FleetOne, Love’s, and TCS. Entry screens vary slightly by provider. Questions? Contact support@transportpro.net. Summary Have your provider set up FTP for transaction files, send FTP details to support to activate the module, add cards under Fuel Card Maintenance, then review the transactions report and clear any pending mismatches before running settlements. Jump to Section: What We Need From You Add Fuel Cards Fuel Card Transactions Report Process Pending Transactions What We Need From You Ask your fuel card representative to set up an FTP account for retrieving transactions. When they ask which file type to generate: Fleetone: file type 059 EFS: file type 110 Comdata: file type FM00001 Then send Transport Pro support: FTP host Username Password File folder Filename pattern After support activates the module, add your fuel cards in Transport Pro. Add Fuel Cards Go to Settlements > Fuel Card Maintenance and open the tab for your provider (EFS, Comdata, and so on). Note: TCS cards are still EFS or Comdata underneath—check the card or ask your TCS rep which option to use. Real-time integration is available for Comdata and EFS only (advances at dispatch and loading settlements to the card). Tell support if you need real-time enabled. Explanation of Fields Name on Card: Name printed on the fuel card. Card Number: Enter the full card number, except for Love’s—for Love’s, enter a reference of your choosing (many use the truck number). Card Status: Keep Active for cards in use. Other options: Blocked or Lost. Status in Transport Pro does not update the provider’s system. Account Number: Usually one value set by support. If empty, contact support@transportpro.net. Card Expiration: Card expiration date. Employee Number: Required; use an internal employee number or any reference value. Driver: Required—tag the driver on the card. Tractor ID: Required—tag the tractor. Imported transactions must match this truck ID (the number entered at the pump) or they go pending. Internal Comments: Optional notes for your team. Expense Account: Required GL account (from the chart of accounts). Consult your accountant if unsure—even without using the GL package, a value is required. Max Gallons / Purchase Limit / Renew Day / One-Time Limit / Fuel Purchase / ATM: Informational unless real-time integration is active. Charge Account: Check items to charge back to the driver on settlement. Owner operators often check all; company drivers usually leave fuel unchecked so tickets import without settlement deductions. Fuel Card Transactions Report Imported transactions pass applicable items to settlements and appear on the Fuel Card Transactions Report. Go to Settlements > Fuel Card Maintenance > Reports > Fuel Card Transactions. Use filters as needed, or search with no filters for all transactions. Click an ID to open details. Process Pending Fuel Card Transactions If the truck on the card in Transport Pro does not match the truck on the imported transaction, the transaction goes to pending and must be reviewed. Check for pending transactions before running settlements. On the Fuel Card Transactions report, filter by pending status. Click the transaction ID, enter the missing information, check the box to process, and click Save Record. Questions about fuel cards? Contact support@transportpro.net. ## Transport Pro Generate a Billing Statement - URL: https://www.transportpro.net/support/generate-a-billing-statement/ Generate freight customer billing statements in Transport Pro and print, email, or push them to imaging from Customer Summary or AR Aging. Transport Pro Generate a Billing Statement Transport Pro lets you generate billing statements and send them by printing, emailing, or pushing to the imaging module. Generated statements convert to PDF automatically. Questions: support@transportpro.net. Summary Open a customer record, use Generate Billing Statement under Customer Credit Information, then Print, Email, or Push to Imaging. You can also start from the AR Aging Report. Statements pushed to imaging appear in File History. Jump to Section: From Customer Summary Print, Email, or Push to Imaging From AR Aging Report From Customer Summary Go to Customers > Search Customers. Filter for the customer you need, then click Search. In the results list, click the customer ID to open Customer Summary. Scroll to the Customer Credit Information section and click Generate Billing Statement. Print, Email, or Push to Imaging Clicking Generate Billing Statement opens a menu with three options: Print, Email, and Push to Imaging. Choose the method you need. Note: If Billing Email is filled in on Customer Credit Information (directly above Generate Billing Statement), that address auto-populates when you choose Email. For email, review the To address, attachment, and message, then click Send if everything looks correct. For Push to Imaging, a success message confirms the statement was created. Click OK. After you click OK, find the statement in the File History section at the bottom of the page. From AR Aging Report You can also generate statements from A/R > Reports > AR Aging Report. Click the customer name you want to bill. In the Customer Information window, scroll to Generate Billing Statement and choose Print, Email, or Push to Imaging—the same options as from Customer Summary. Note: For more on the AR Aging Report and collections tools, see the AR Aging & Reports guide. If you have questions about billing statements, contact support at support@transportpro.net. ## Transport Pro Getting Started - URL: https://www.transportpro.net/support/getting-started/ Get started with Transport Pro TMS: set up owner operators, equipment, system users, lookup tables, broker carriers, and checking accounts. Transport Pro Getting Started Introduction Transport Pro is an all-inclusive transportation management software solution that provides all of the essential tools you need to successfully and efficiently manage and grow your business. This guide walks you through the getting started process in a detailed, step-by-step manner. Summary This guide covers Getting Started in Transport Pro. Use the sections below to follow the workflow step by step. Jump to Section: Set Up Owner OperatorsAssign Drivers to OwnersSet Up EquipmentSet Up System UsersSet Up and Manage Look Up TablesSearch for Broker CarriersSet Up Checking AccountsAdd a Checking Account Set Up Owner Operators Introduction Transport Pro is an all-inclusive transportation management software solution that provides all of the essential tools you need to successfully and efficiently manage and grow your business. This guide walks you through the getting started process in a detailed, step-by-step manner. Please note that Transport Pro also has a dedicated support staff available to answer any questions you have. You can reach a Transport Pro team member at support@transportpro.net. Please note that you must set up your owners, drivers and equipment first, and in that specific order. Once you get your owners, drivers and equipment entered, you can set up the rest of the items in any order. Of course, if you are going to have someone besides yourself enter all of the information, you need to set them up as a user in the system. To do this, please see the “Set Up System Users” section in this document. Set Up Owner Operators The very first step to using Transport Pro is to set up your owner operators. Again, you must do this before moving on to any other steps. Follow the path in the menu Drivers/Equip > Owners > Add Owner.An Owner Information window will open.Fill out all of the applicable information. Although only the yellow fields are required, Transport Pro recommends filling out all applicable information for organizational purposes. In many cases, the owner is also the driver.When you are filling out the owner's information, you have the option to create a driver record for that owner. To do this, check the “Create Driver Record Using This Information” box. If you check this box, when you click “Save Record,” you will be re-directed to fill out more information for the driver. Note: You must fill out the Billing/Payment Information section in order for the system to transfer the information to settlements and pay the correct person. If applicable, you can copy the information from above by clicking on the “Copy Information From Above” link. Otherwise, be sure you enter the correct information here. Either a SS# or Federal ID is required in this section. You also need to enter the pay for the owner operator. You can enter the default tractor pay percentage, or a pay per mile rate. If you enter 0.00 in this section, the system will default to 75 percent on the dispatch. An amount must be entered here in order for the rate to drop in automatically on the dispatch. The rate entered here will also affect the driver's pay because you are required to attach all drivers to the correct owner, and the system is designed to pay the owner of the truck. Once everything looks correct, click “Save.”Set Up Drivers After you have entered your owner operators, you need to set up your drivers, including any company drivers. Note that if you have opted to create a driver record for an owner, you will be re-directed to the Driver Information screen. Follow the path in the menu Drivers/Equip > Drivers > Add Driver.A Driver Information window will open.Although only the yellow fields are required, Note: Be sure to check ALL applicable boxes in the “Trailer Qualifications” section. If you do not check the correct boxes here, you will receive an error message upon dispatch that says the driver you are trying to dispatch is not qualified to move the trailer you are dispatching him/her with. For example, if you only check “Flatbed” in this section, but go to dispatch the driver on a reefer, you will receive and error message. You can open Transport Pro in a new tab so you don't lose your place, and then check the applicable boxes, and go back to the dispatch. Assign Drivers to Owners Click “Save Record.”Assign Drivers to Owners When you add an owner profile to Transport Pro, the system gives you the ability to also create a driver profile for that person. However, this option is not always applicable. Therefore, you still need to assign a driver, or drivers, to a particular owner. This section explains how to add the correct drivers to an owner. Navigate to the preferred Owner Summary screen, and scroll down until you see the “Assigned Drivers” section.If you have created a driver record for the owner, you will see the owner's name in the “Assigned Drivers” section.If you need to assign a driver, click on the “Add Driver” link in that section. An Add Driver window will open.Since you have already added your drivers to the system, when you begin typing the driver's name in the Driver field, the name will populate for you. Click on the name to lock it in. Enter the date assigned and any internal comments if applicable. Note: You can add as many drivers as you need. There is no limit. If you need to remove the assigned driver from this owner's profile, you can use the “Edit” icon to enter a “Date Removed” or you can use the scissor icon to delete the driver from this section. Click “Save Record.”Repeat this process for assigning all drivers to owners. Set Up Equipment Once you have set up your owners and drivers, you need to set up your equipment and attach it to the correct owner and driver. Note: You must attach the correct equipment to the correct driver. If you do not complete this step, the equipment will not auto-populate on the dispatch when you insert the driver. Follow the path in the menu Drivers/Equip > Equipment > Tractors > Add Tractor.A Tractor Information window will open.Enter the correct information. Although only the yellow fields are required, Transport Pro recommends filling out all applicable fields for organizational purposes. After entering all of the tractor information, click “Save Record.”Note: You will notice that when filling out this form, the system asks you to assign an owner to the tractor, so when you click “Save Record,” you will see the owner's name in the “Owner History” section. However, you still need to assign the driver, or drivers, to this tractor. After you click “Save Record,” scroll down on the Tractor Summary screen to the “Assigned Drivers” section.Click on the “+Add Driver” link. An Add Driver window will open.Since you have already added your drivers in the system, when you begin typing the driver's name in the Driver Search field, the name will auto-populate. Click on the name to lock it in. Enter the date assigned and any internal comments if applicable. Click “Save Record.” You will now see the driver's name in the Assigned Drivers section.You can add as many drivers as necessary. There is no limit. Note: If you want to remove a driver from this section at any time, you can come back in here and enter a “Date Removed.” You can also use the scissor icon to delete the driver from this section completely. To add a trailer, follow the path in the menu Drivers/Equip > Equipment > Trailers > AddTrailer. A Trailer Information window will open and prompt you to enter the correct information.Although only the yellow fields are required, Transport Pro recommends entering all of the applicable information for organizational purposes. After entering all of the information, click “Save Record.”Note: You will notice that the form does ask you to assign an owner to the trailer. However, you still need to assign a driver to the trailer as well. This process is the same as assigning a driver to a tractor, as shown in the above steps. To assign a driver to the trailer, click on the “+Add Driver” link.An Add Driver window will open.Enter the driver's name. Since you have already entered your drivers in the system, when you begin typing the owner's name in the Owner field, the name will auto-populate. Click on the name to lock it in. Enter the date assigned, date removed or internal comments if applicable. Click “Save Record.” Set Up System Users Once you have assigned both the owner(s) AND driver(s) to the trailer, you are ready to move on.Note: When you attach a driver to a tractor or trailer via the tractor or trailer summary screen, the equipment assignment will populate on the driver summary, so that you don't have to enter it twice. Or, you can attach the equipment to the correct driver via the driver summary screen, and the equipment assignment will show on the tractor/trailer summary screens. To recap, at this point you should have completed the following steps: Enter all owner operators into the system.Enter all drivers into the system.Enter all equipment into the system.Assign drivers to owners.Assign drivers to equipmentSet Up System Users Before you can efficiently use the Transport Pro system, you must enter all of the users who need access to the system. Administrators can arrange individual preferences for each user. Transport Pro even has an option in place to duplicate settings for multiple users, which can save you a lot of time. Below is a step-by-step guide on how to enter system users into Follow the path in the menu Administration > Manage System Users > Add SystemUsers. A window will open and prompt you to enter the system user's information.Although only the yellow fields are required, Transport Pro recommends entering all of the applicable information. Create a user name and password.Transport Pro highly recommends using an email address for the user name because it is unique. Enter the office phone number.When driver or broker/carrier confirmations are sent out from the system, the office phone number will show up on the confirmation. If there is no phone number in this field, the system defaults to the number on the terminal. If the terminal does not have a phone number, which is rare, the system will default to the phone number on file. Select the Home Terminal.This is very important when you want to assign a user to a specific terminal. Decide if the user needs access to terminal data.If the Enforce Terminal Data Restrictions option is off (not checked), the user can see all of the trucks, loads, customers, and reports for any terminal. If the Enforce Terminal Data Restrictions is on (checked), the user is blocked from seeing trucks that are not assigned to their terminal and customers that are not theirs. Reports will also be filtered based on their terminal's activity. Choose the appropriate dashboard.Typically, you'll want to choose the Freight Operations option unless the user's job is centered around another department, such as Billing. This will be the screen that the user is presented with upon log in. Assign the user to the desired Messaging Groups by checking the appropriate boxes.The system sends out automatic messages for dispatch or issues with accounting, for example. This feature provides users with various messaging options. When messages come through the system, they will appear under the Notifications icon at the top of the screen (see bottom figure). Select the User Security Groups by checking the appropriate boxes.Be sure that the box labeled General is checked because this allows the user to log in. If needed, more groups can be added upon request. 10.Select the correct Image Security Groups. All of the different image types that are defined in the Manage Document Types section can be assigned to Image Security Groups. If the document types are assigned to Image Security Groups, the correct Image Security Groups boxes must be selected in order for the user to download them. 11.Determine if the user needs access to any GL Security Groups. Typically, this section is used for those in billing, accounting or settlements. Clicking certain boxes in this section gives the user access to information that has been assigned to the selected group. Be sure to hit Save Record before exiting this page. Important Notes The system automatically times out after one hour of being inactive.If you would like to change this or add more options, contact a Transport Pro Administrator for assistance. If the user has a DAT, Internet Truck Stop or any other outside account, the user name and password will automatically show in the correct user name and password fields.After ten unsuccessful attempts to log in, the system automatically locks the user out.When this happens, the Account Locked Out box becomes checked. See below: The system cannot retrieve passwords, so when an administrator needs to reset a user's password, they must go in and uncheck the Account Locked Out box.Next, the administrator must type in a new password in the Password and Confirm Password fields, and then check the Force Password Renewal box. After an administrator does this, the user will have to reset their password in order to log in successfully. The Account Locked Out feature allows an administrator to prevent a user or former user from logging in.For example, if an employee quits, the administrator can block that person from logging into the system by checking the Account Locked Out box. The Account Locked Out feature also affects licensing.For example, if a company has ten licenses that are all maxed out and an employee quits, you can lock out that former employee by checking the Account Locked Out box. You can then create a new user, who can utilize that tenth license. You can search system users by following the path in the menuAdministration > Manage System Users > Search System Users. The page provides a list of all system users as well as how many licenses each user has purchased and used. You can view user activity by following the path in the menu Administration > ManageSystem Users > User Activity. This page allows you to filter and obtain reports on system users. Type in the desired information and click the Get Report button. A list of results will appear. This feature is commonly used to view when individuals are logging in and whether access to the system has been granted or denied. You can also view user activity by following the path in the menuAdministration > Manage System Users > Search System Users. After filtering the desired user information, click on the user ID and then, click on Login History in the upper right-hand corner of the screen. You can view the user's change log by clicking on the Change Log link.The change log shows every time an account has been changed. For example if a user or administrator changes a password, it will show up in this log. If you need to set individual preferences for a user, contact a Transport Pro administrator for assistance.For example, if you do not want a user to have access to a certain User Security Group, but would like the user to have access to a specific report, Transport Pro can accommodate this request. If you want to keep all of the settings the same for more than one user, you can carry over identical settings by clicking on the Clone User link.This feature also carries over any individual permissions. Set Up and Manage Look Up Tables Lookup tables represent certain items that will auto-populate for you throughout the system in drop-down menus, but you need to enter them first in order for this to work correctly. For example, when you add a new tractor to the system, the tractor type is required. The tractor types that you enter in the lookup Tables will be available options for you to select when adding a new tractor as long as you enter the tractor types in the look up table. You must enter at least tractor makes, trailer makes and trailer types in this section. We recommend familiarizing yourself with each lookup table category to ensure that you do not miss anything. Follow the path in the menu Administration > Manage Look Up Tables.A window will open that allows you to search for specific lookup tables.Use the table drop-down menu to choose the appropriate option. Then click “search.” Any items that have been entered under the selected category will populate.The picture below shows what the window looks like when the Tractor Make category is selected. If you need to add additional items, click the “add new” option located in the upper left-hand corner. If you choose to add an additional item, a box under the content column appears and allows you to make an additional entry.Repeat this process to add as many items as necessary. Be sure to click “save” after adding each item. Set Up Terminals A terminal refers to an agent, office or groups of people that need to be set up to automatically receive commissions. By setting up a terminal in the Transport Pro system, commissions can be automatically calculated based on the information you input. This information is transferred to the settlements section to make billing a simpler process. Follow the path in the menu Administration > Manage Terminals > Add Terminal.Enter a terminal code in the Terminal Code Box.Select the terminal type from the drop-down menu.Although this step is not mandatory, it helps to keep the terminal information more organized. The options in this drop-down menu are hard coded and not available in the Look Up Tables. Select the correct status from the Status drop-down menu.This status only affects the terminal and the not user. For example, the user can be active with an inactive terminal. Enter a title in the Title field.This can be a company name or an individual's name based on your needs. Enter a valid address to match the company name or individual.Remember, all of the fields in yellow are required. Enter an office phone number.The office phone number will show up on all of the rate and driver confirmations. If a user already has a phone number on their account, this phone number serves as the backup number. This phone number must also match what Internet Truck Stop has on file. If you enter an emergency phone number, it will show up on the driver confirmation as the emergency contact. If you enter a fax number, it will show up on the carrier confirmation. Select the date the terminal began business operations.Then, select the date it closed, if applicable. Determine if you need to print a 1099 form.You may need to print a 1099 form if the person you are filling this out for is an independent contractor. You may also need to print the 1099 form if you need to produce a revenue code for an agent. If you need to print this form, be sure that the Print 1099 box is checked. 10.If you need to split up the freight portion of the bill, be sure the Split Commission option is selected in the Commission Program drop-down menu. 11.Enter the desired percentages into the System Truck Commission and Terminal Truck Commission fields. These fields are geared toward asset-based companies. For example, if you want to pay 8% commission of the freight for any asset-based dispatch, you would enter 8% in System Truck Commission and Terminal Truck Commission fields. 12.Enter the desired percentages into the BC Split Rate and BC Cap Rate fields. When calculating a carrier percentage, the formula is: how much you billed versus how much you have to pay out.For example, if you have a $1,000 load and you want to give the agent the ability to break even, you should enter 100 in the BC Cap Rate field. If you make a $500 profit and you wish to split it with the agent, then you would type that percentage into the BC Split Rate field. For example, if you want to give the agent 50% of the profit, you would enter 50 into the BC Split Rate field. Note: You can put any cap on the agent. For example, if you have a $1,000 load and you cap the agent at 85%, the agent can pay up to 85% ($850) of the load before penalty kicks in. If the agent decides to pay 90% ($900) of the load to the carrier, then the system would automatically charge the agent 5% of the $1,000 and that 5% deduction would show up on the settlement. If you are a broker and need to enter split percentage information, choose the SimpleCommission selection from the Commission Program drop-down menu. The Simple Commission option is only for brokers. If you are a broker using the Simple Commission option, you need to enter the desired percentage in the House Commission field.The House Commission percentage is the amount that the broker will receive regardless of cost. For example, if the broker enters 10% into the House Commission field for a $1,000 load, then the broker will make $100 no matter what. Decide if you want the system to calculate the commissions.In order for the system to calculate the commissions, the Calculate Commission box must be checked. Decide if the User Owner Operator Contractual Rate is applicable, and if so check the box.This option would be used in the case that an agent pays the driver a higher percentage than what the contract defines. For example, if an owner operator has a contractual agreement with a company at 75%, but the agent dispatches the owner operator at 78%, this percentage is taken into account when calculating the agent's standard 8% commission. If the Calculate Commission box is checked, the system will calculate the agent's commission with the standard 75% contractual rate. Determine the preferred settlement day and select the day from the PreferredSettlement Day drop-down menu. When you need to calculate commissions for an agent, you can decide which day these commissions will appear in the Settlements section. Determine if you need to share driver information with other terminals and choose the preferred option from the drop-down menu.If you have drivers that are assigned to a specific terminal, you can decide whether or not to share the driver's contact information with other terminal users in the system. If you opt not to share the driver's information, system users will be forced to call the terminal phone number. If applicable, enter the Pay Gross Reduction information.This field would be used in the case that a company wants to take a percentage off the top before calculating commissions, or if a company has to pay more than the standard rate for insurance. The system subtracts the Pay Gross Reduction amount before calculating commissions. For example, if you have a $1,000 load and you want to take 2% off the top, then the system would use $980 as its base number when calculating the commissions. You can only enter either a percentage or a flat rate for these items, not both. Note: Company drivers are paid per mile or by a certain percentage, so Pay Gross Reductions do not affect their pay. Fill out the Billing/Payment Information section.If you want to calculate commissions for a terminal and ensure that the commissions are paid out, you must complete this section. If applicable, you can copy the above section's information by clicking on the Copy Information From Above link. You can also determine how a terminal manager receives their settlement by clicking on the Hard Copy, Email or Fax box. Transport Pro supports environmentally-friendly practices and encourages using email for settlement receipts. Enter the appropriate SSN or Federal ID in the SSN or Federal ID field.When a 1099 is processed, it is summarized by a SSN or Federal ID. This information is required. Be sure to click Save Record before exiting this page.Add Broker Carriers Transport Pro allows brokers to enter carriers with ease. If you have a large list of carriers, Transport Pro can work with you to upload this information into the system. By saving this information in the system, the carrier will automatically populate when the carriers are dispatched on loads. Once this information is entered and saved, you will not need to manually enter any of this information again. Follow the path in the menu Broker Carriers > Add Broker Carrier.A window will appear that prompts you to fill out the broker carrier information.The fields in yellow are required. Choose the correct carrier status from the Status drop-down menu.The carrier must be marked as Active in order to be dispatched on a load. If the carrier is marked as Inactive or Suspended, then the carrier cannot be dispatched on a load. Note: If you are integrated with DAT and suspend a user, then the system marks that user as Suspended, which takes the user away from dispatch. However, if the carrier later passes qualification, the system will automatically mark the carrier as having an Active status. If a carrier is marked as Inactive and later passes qualifications, the system will not move their status to Active. You must change it in TP. Choose the correct Group.This simply allows brokers to mark whether the carrier is domestic or international. Enter the carrier's name in the Name field.Enter the carrier code in the the Carrier Code field, if applicable.Enter the carrier's full address.Note: If you type in the zip code first, the city and state will automatically populate. Enter the carrier's phone numbers and email address.The phone number is required. Note: If the Dispatch Phone Number and Dispatch Email fields are filled out, then when you dispatch the carrier, the system will automatically pull this information and place it on the dispatch board. Enter the number of trucks, if applicable.Although this field is not required, it helps to keep the carrier information more organized. Choose a preferred settlement day from the Preferred Settlement Day drop-down menu if desired.Determine if you need to select a quick pay option from the Quick Pay drop-down menu.For example, if you agree to pay a carrier $1,000 within the standard 21-30 days, but the carrier wants to receive payment sooner, you can choose the quick pay option that fits the carrier's needs. The options show what percentage will be deducted from the carrier's pay, based on how soon they receive payment. As shown in the example below, if a carrier receives payment immediately, then 5% will be deducted from the total amount the carrier receives. Note: You can customize the quick pay options by following the path in the menu Administration > Manage Carrier Quick Pay and entering the correct information. Determine if you need to factor payments to a third party by choosing the appropriate option from the Factor Payments To drop-down menu.When you choose to factor payments to a third party, the system overrides where the payment goes. According to the picture below, the check would be made out to WEX Fleet one Factoring instead of to the carrier directly. Note: Although the system does create a primary settlement for the carrier, when a third party is selected from the Factor Payments To menu, the system also creates a secondary settlement. Therefore, the system makes the check out to the third party (In this example WEX Fleet one Factoring) instead of to the carrier directly. These factor payment options can be set up by following the path Settlements > Factoring Companies > Add Factoring Company and entering the correct information. Once the companies are entered and saved in the system, you will not need to re-enter the information. Determine if the carrier needs to be monitored by choosing the preferred option from the Activate Carrier Monitoring drop-down menu.The basic option allows you to monitor the carrier's CSA information, which comes from the Federal Motor Carrier Safety Administration (FMCSA). The basic option also allows you to view carrier scores and set thresholds. The premium option allows you the same privileges as the basic option plus access to the carrier's insurance information. Most carrier's have certificates of insurance on file, which you can view. If the Premium option is selected from the Activate Carrier Monitoring menu, the system will automatically download updated certificates of insurance every night and put them on file. Enter the US DOT information.A C-TPAT is a form of certification given to carriers, brokers or shippers from the Department of Homeland Security. If these details are applicable, enter them into the appropriate fields for informational purposes. Enter the carrier's auto liability insurance information.The carrier must have auto liability insurance. The Auto Liability Insurance Carrier and Renewal Date fields are required. Note: If the Premium option from the Activate Carrier Monitoring menu is selected, the system will automatically update the Auto Liability Insurance information if the information on the certificate of insurance is different than the information in these fields. Enter the Cargo Insurance and the General Liability information, if applicable.Enter the Workman s Comp information, if applicable.Note: If the contract date is entered into the Contract Date field, but the Contract Signed box is not checked, it will block the settlements department from being able to settle this carrier. If the contract date entered into the Contract Date field is expired, the settlements department will not be able to settle this carrier. The ITS Score is the rating given to a carrier by a third party, such as DAT. This is not a mandatory score, and therefore, may not be applicable. The company that gives this rating depends on which company the broker uses. This score does not affect dispatching. System users can search for broker carriers by this score. Mark the appropriate Trailer Qualifications boxes, if applicable.For example, if a company only has flatbed trucks, you can check the Flatbed box. You can also use these options to block users from assigning certain loads to certain trucks. For example, if a user tries to assign a a reefer load to a carrier that only has flatbed trucks (according to the checked box), the system will prevent the user from assigning that load to the carrier. Enter the Billing/Payment Information.You must fill out this section in order for the correct person to get paid. The Settlement Receipt boxes determine how the carrier receives a settlement receipt. Transport Pro encourages selecting the Email option for Eco-friendly purposes. If the billing information is the same as the information above, you can click on the Copy Information From Above link. Be sure to enter the correct information in the Federal ID field. Note: The billing information will not be transferred to settlements if the bottom half of the form (Billing/Payment Information) is not filled out. Click Save Record before exiting the window. Search for Broker Carriers search by specific criteria if desired, or you can bring up a list of all broker carriers. Follow the path in the menu Broker Carriers > Search Broker Carrier.A window will appear that allows you to search for specific carriers based on the criteria you filter.After you filter the desired information, click Search. A list of carriers will populate.To view the detailed information of a carrier, click on the desired ID number. A summary opens, providing detailed information, such as the information that was entered when the carrier was added as well as contacts, recent loads and important notes.Note: If you need to add a contact for a carrier, click on the Add Contact link on the BrokerCarrier Summary page. When the window opens, enter the information and click Save Record. Repeat this process when adding other information by clicking on the appropriate link. Set Up Chart of Accounts Transport Pro's Chart of Accounts section is designed to keep revenue, liability, expense, asset, and equity accounts organized. Transport Pro offers a default Chart of Accounts to make adding and organizing accounts simple. If you prefer to use your own Chart of Accounts, a Transport Pro administrator will help you organize your accounts and enter them into the system as part of the set up process. Note that our system also integrates with Quick Books, so you can use Quick Books instead of our Chart of Accounts if preferred. Our Chart of Accounts module is very robust, so we highly recommend that the chart of accounts be managed by a professional CPA. Follow the path in the menu Accounting > Chart of Accounts > Search Chart of Accounts.A window opens that allows you to search for a chart of accounts.Click Search. When you click Search, a list of all the entered/default accounts appear.These accounts include the transactions that occurred from load sales and settlements, and are the accounts that appear on the general ledger. By default, Transport Pro breaks up the chart because the system requires account numbers.Transport Pro uses a chronological nesting system to categorize the types of accounts. For example, if your Cash account number is 10, other items that fall under the Cash account umbrella can be sub-categorized within the nesting number system. Transport Pro also organizes the Chart of Accounts by chronologically grouping the types of accounts.For example, groups 10 through 19 could be all of your asset accounts. Groups 20 through 29 could be all of your liability accounts, etc. By default, Transport Pro sets up the 30 series accounts to represent Freight Revenue.For example, every time a load is billed from the front end, these transactions are entered into the 30 series accounts section. Also by default, Transport Pro designates the 40 series accounts for Expense accounts related to loads.Therefore, the system transfers any expense transactions related to loads to the general ledger. Note: With this designated set up, you have the ability to easily compare the items in the 30 series accounts against the items in the 40 series accounts, which shows you your load profits versus losses. Transport Pro automatically generates load sales transactions based on the type of carrier that is dispatched on the load.For example, the 30 series accounts represent Freight Revenue accounts for Owner Operators, so if an Owner Operator is dispatched, the transaction will automatically generate in the 30 series group. If you need to add a new account, click on the Add New Account link in the upper left- hand corner of the page. 10.Enter a new account number.In the case that you want to enter a new Cash account, you would enter an account number that begins with 10, such as 10-0-3000. This is a required field. 11.Enter the title of the account in the Description field. 12.Determine whether the account needs to be active or inactive and then choose the appropriate option from the Account Status drop-down menu. The system does not allow you to delete accounts, but if you mark an account as inactive, it will block anyone in the system from accessing or editing the account. 13.Select the correct account category from the Category drop-down menu. 14.Enter the correct parent account number in the Parent Account field. For example, the parent account number for the account 10-0-3000 is 10- As you type in this number, other account numbers under this parent account number will appear in the drop-down menu.If you do not enter a Parent Account number, the system will create a new top- level account. The account number will nest under the parent account number. 15.Choose the correct option from the Contra Account drop-down menu. Accountants should know which option accommodates the account. 16.Select the security groups you want the account to go to by checking the appropriate box. If you do not select a security group, the account information will not show up on any reports. 17.Be sure to click on Save Record before exiting the window. Set Up Checking Accounts checking accounts in an organized manner. By default, the system provides a generic checking account setup. Edit a Checking Account Follow the path in the menu Accounting > Checking Accounts > Search CheckingAccounts. A window will open that displays a list of all registered checking accounts.To edit a specific account, click on the ID number. Another window opens that presents a checking account summary.To edit the checking account information, click on the Edit Information link in the upper right-hand corner of the page. Add a Checking Account After clicking on the Edit Information link, the Checking Account Information section becomes editable.The fields in yellow are required. Add a Checking Account Follow the path in the menu Accounting > Checking Accounts > Checking Accounts > AddChecking Account. A window will open that prompts you enter new checking account information.The fields in yellow are required. Note: Neither the Bank Account Number nor the Bank Routing Number is printed on any checks. These numbers do not determine how money is allocated for ACHs. Entering the last four digits of these numbers is acceptable. Set the next check number by entering the correct check number in the Next CheckNumber field. Although this field is not mandatory, it helps to keep checks organized going forward. When you enter a next check number, the system can automatically generate the next check with the correct number. Determine if the Enforce Next Check Number box needs to be checked.By default, this box is not checked. Checking this box prevents you from using a check number in the future. Enter the GL account number in the GL Account field.The GL account is tied to the Chart of Accounts. You are responsible for attaching this GL account to the Chart of accounts that you should have previously created. These items must be set up in order for the system to work properly. Choose the correct system modules by checking the appropriate System Modules box.The Accounts Payable (AP) module allows the system to write checks. The Accounts Receivable (AR) module allows the system to receive cash into the account. The settlements module allows the system to pay drivers and carriers. The option to select any of these modules is available for the purpose of selecting the account for payment or cash receipts. You also have the option to select any of these modules as the default. ## Transport Pro GL Adjustments / Journal Entries - URL: https://www.transportpro.net/support/gl-adjustments-journal-entries/ Add and post GL journal entries in Transport Pro, including debit/credit lines, spreadsheet upload, and pending adjustment search. Transport Pro GL Adjustments / Journal Entries A journal entry is a GL adjustment. Use journal entries to transfer amounts between accounts, correct duplicates, or record a single credit card transaction when you are not using the import feature. If you are unsure whether you need a journal entry or how accounts should be set up, consult your accountant or CPA. Questions: support@transportpro.net. Summary This guide shows how to add a pending GL adjustment (header fields, optional spreadsheet upload, debit/credit detail lines, and optional related records), then search and post pending adjustments so they hit the general ledger. Jump to Section: What is a Journal Entry? Add a GL Adjustment Adjustment Details Post Pending Adjustments What is a Journal Entry? A journal entry is a GL adjustment. Common reasons to create one include: Correcting a discrepancy by transferring money between GL accounts Fixing a duplicate entry Entering a single credit card transaction (Transport Pro can also import credit card transactions; use a journal entry if you prefer not to use that feature) Add a GL Adjustment / Journal Entry Go to Accounting > General Ledger > Add Pending GL Adjustment. The Add Pending Adjustment window opens. Adjustment Information Pending ID: Assigned automatically when you save. Transaction Date: Enter the date for the adjustment. Auto create reversal on post?: Choose whether the system should create a reversal on the GL when this adjustment is posted. Memo: Required. Description of the adjustment. JE Number: Optional but recommended for organization. Upload Spreadsheet: Select Yes to upload a spreadsheet instead of entering Adjustment Details manually. Select No to enter lines on the form. If you choose spreadsheet upload, the system shows file format tips and a link to an example file. Use Choose File to upload. Debit and credit values must be unformatted/unsigned numbers, account numbers must not have children, and the file must be comma-separated (CSV). Adjustment Details When Upload Spreadsheet is No, enter lines in the Adjustment Details section. Start typing a GL account name or number; the list auto-populates—click an account to lock it in. Important: You cannot enter debit and credit amounts on the same line. Use two lines—one for the debit and one for the credit. Debit and credit totals must balance. The system auto-inserts the memo from the header onto each line. Optional fields on each line let you tie the adjustment to related records when applicable. Begin typing in a lookup field and select from the auto-populated list: Settlement / Settlement Entry Voucher Fixed Assets Check Number Load ID Miscellaneous Billing Cash Receipt ID Fuel Transactions Note: Delete a row with the scissors icon on the right. Add more rows with Add Additional Entry at the bottom of the screen. When everything is entered, click Save. Post Pending GL Adjustments / Journal Entries New adjustments stay pending until you post them. They do not hit the GL accounts until posted. Go to Accounting > General Ledger > Search/Post GL Adjustments. Filter by ID, transaction date, amount, JE number, posted status, and more, then click Search. With no filters, the results list all pending adjustments. In the results, use Post on the right to post an adjustment. Unposted adjustments also offer Edit and Delete. Posted adjustments show only the manage icon—you can open details but cannot edit them. Click Show GL Distribution Table in the upper left to review the debits and credits applied across accounts. If you have questions about GL adjustments or journal entries, contact support at support@transportpro.net. ## Transport Pro How to Set Up Manage Billing and Settlement Codes - URL: https://www.transportpro.net/support/how-to-set-up-manage-billing-and-settlement-codes/ Set up and manage billing and settlement codes in Transport Pro for freight, detention, lumpers, and automatic payout of billed charges. Watch video tutorial Transport Pro How to Set Up Manage Billing and Settlement Codes When you get started with Transport Pro, your system comes pre-installed with a few billing and settlement codes. However, you will likely find that you need to add additional codes.Let’s define billing and settlement codes.Billing Codes: Anything that you need to bill a customer for (i.e. freight, detention, lumper,etc). Summary This guide covers Billing & Settlement Codes in Transport Pro. Use the sections below to follow the workflow step by step. Jump to Section: Review Pre-Installed Settlement CodesAdd a Settlement CodeReview Pre-Installed Billing CodesAdd a Billing CodeHow to Automatically Pay Out for What You Bill Review Pre-Installed Settlement Codes Introduction When you get started with Transport Pro, your system comes pre-installed with a few billing and settlement codes. However, you will likely find that you need to add additional codes.Let’s define billing and settlement codes.Billing Codes: Anything that you need to bill a customer for (i.e. freight, detention, lumper,etc). A billing code may also be referred to as a line item or access ori al.Settlement Codes: Anything that you need to pay outfor, or in other words, what you need topay your drivers and/or carriers (i.e. line haul, fuel surcharge, detention, etc).You may also have scenarios with certain items where you need the system to automatically pay out a certain amount of what is billed. For example, you may have a company rule where you pay 100% of fuel surcharge to your owner operators. You can set this up to automatically pass through.This guide will show you how to set up and manage these codes, and set up any of these pass-through rules, if applicable to your business. Note, if you have any of these pass-through scenarios that you need to set up, then you will need to add the settlement code before you add the billing code.We do recommend that you review the pre-installed billing and settlement codes before adding a new one, just to ensure that a duplicate code doesn’t get added. Reviewing thepre-installed codes also gives you a template for how the codes are set up. Review Pre-Installed Settlement Codes Let’s start with our settlement codes. Before adding a new code, let’s run a search, and review the pre-installed codes.Go to Administration > Manage Site Settings > Manage Settlement Codes > Search Settlement Codes. Then, hit “Search” to bring up a list of all codes in the system. Add a Settlement Code To add a new settlement code, go to Administration > Manage Site Settings > Manage Settlement Codes > Add Settlement Codes.Below is a screenshot of the entry screen: Let’s run through an explanation of fields (yellow fields are required): Code: Enter the code for this settlement code. Itcan be whatever you want it to be, though we recommend keeping it to five characters or less.Description (Internal): Give the code a description.This can be whatever you want it to be.This is an internal description, meaning it will live here on this record for your reference.Type: Select from the drop-down whether this codeis used as a deduction, earning, or reimbursement.Method: This field defaults to “flat,” and you’ll likely use this option. The other option you have here is “percentage.” If you select that option, then it calculates the percentage based on percentage of the line haul billing amount.Default Amount: If you typically always associate this code with a default amount, you can enter that here. If the amount is always different whenever you use this code, you can enter“0.” A value is required.Description (External): This description is what showsup on the settlement when you usethis code. Oftentimes, it will be the same as your internal description, but you can make it whatever you want.Item Notes (Internal): This option is here in thecase you need to take a note about this particular item for internal informational purposes. It will live here on this record. Terminal Restrictions: If you wish to lock down this settlement code so that it can only beused by certain terminals, make your selection here.Categorize Item As: You don’t have to select anything here, but you can if you want to.Whenthe system creates the settlement statements that go out to drivers and carriers, the system automatically breaks out earnings, deductions, and reimbursements into their own categories on the template to display the items in an organized fashion. However, you may wish to place certain settlement codes into specific categories. In short, think about how you want this item categorized on the settlement sheets, and then make a selection here, if desired. If you don’tsee something you’re looking for, our technical team can add options. Please contact support@transportpro.netto submit this request.Template YTD: When the system creates the settlement sheets, it will automatically show theyear to date (YTD) totals on the template. Assuming you want to include this item in the Y TD totals whenever you use it, then check this box. You will most likely check this box on all your codes, but perhaps you have a scenario where you don’t.Available for Dispatch: If you want a dispatch userto be able to add this settlement item fora carrier or driver at the time of dispatch so that it gets passed through to the settlement, then check this box. If this box is checked, then it makes the settlement code available via the“manage” link on the dispatch record.If this is a settlement code that an operations user does not need access to, or in other words,this code will be used in the case of a one-time earning/deduction to be added at the time ofdoing settlements, or perhaps you’re setting up this item to be used on a recurrence, then you wouldn’t need to check this option. Note: You will notice that if you check this box,the Load Based GL Accounts below become available, and the Default Debit/Credit Account fields in the top half of the form become grayed out. This is because Transport Pro is an accrual based accounting system, so later onwhen the load gets marked “ready to bill” the system will need to know which accounts on the ledger to hit in order to accrue.Lock At Ready To Bill: When this box is checked, a general settlements user cannot delete or edit the item. If this box is not checked, then when the item gets pushed to settlements, a general settlements user can alter the information on this code, if needed. It really comes down to how you want permissions set.Require Cap on Recurring: If you are going to usethis code for a recurring settlement, andyou wish to require a cap amount on this recurring item, then check this box. It will make it sothat the “Cap Amount” on the recurrence is a yellow (required) field whenever you set up a recurrence using this code.Exclude From Load Pay Calculation: When using this code, if you don’t want the amount to affect the commission calculation for an agent/terminal, then check this box. In other words,any deduction against a carrier that you do not wish to include in the gross profit (GP) for calculating an agent’s commissions, check this box. A common example is a com check code. System Use Only: You only need to check this box if you wish to in activate this code.Checking this box prevents this code from being available in the drop-down menus throughout the system.Default Debit Account/Default Credit Account: If youhave checked the “Available for Dispatch” box, then these fields will be grayed out, and you won’t enter the GL accounts here,but rather below.If you don’t check the “Available For Dispatch” box, then you will enter the appropriate debit/credit accounts here, and you’ll notice that the Load Based GL accounts below become grayed out.This is because when a settlement code is used directly in settlements versus being added tothe dispatch on a load, we do not accrue that expense as a liability. Only the items that hit atthe time of billing are accrued. So when you do enter the GL codes here in the upper part ofthe form, they’re likely the same GL account. This way, when you process a settlement, orvoid a settlement, it will push and pull from the same account. Note: If you’re unsure of which GL accounts to taghere, you will need to consult with your accountant. All GL accounts point to the system’s chart of accounts (COA), which can befound under Accounting > Chart of Accounts > Search Chart of accounts. Review the GL accounts, and determine what needs to get tagged here. Your accountant can add/edit accounts on the COA if needed.Also note that you must select an existing GL account. Recall, anywhere in the system thatyou see a magnifying glass next to the field, that indicates that you have to select an existing account, and then click on it to insert the value when it comes up.Load Based GL Accounts: If this item is “Available for Dispatch” then again, you will need totag the appropriate GL accounts here, so that when the accrual process occurs, the system knows which accounts to debit and credit. If you’re unsure of which accounts to tag here,please consult with your accountant. Recall, all GL accounts point to the COA. Note: You’ll notice that you can get granular withthe GL accounts if you want to. For example, perhaps you wish for certain GL accounts to get hit based on the type of equipment used on a load as well as the type of dispatch (i.e. company driver versus broker carrier). By default, we give you a few different equipment types here, but if you need additional options here, or you want your default option to be different, please let us know by emailing support@transportpro.net.If you do not need to get this granular, then at least the “default” line must have a value, andthis is the account on the ledger that will get hit regardless of equipment type on the load.If you are using Quick Books, or some other outside accounting system, and not our financial package, you still have to enter GL values here because the accounts still get hit in the background.Lastly, save the record. Review Pre-Installed Billing Codes Before adding a new billing code, let’s run a search, and review the pre-installed codes.Go to Administration > Manage Site Settings > Manage Billing Codes > Search Line Items. Then,hit “Search” to bring up a list of all codes in the system. Add a Billing Code Now, let’s review how to add a billing code. It’s a very similar process to setting up your settlement codes.To add a new billing code go to Administration > Manage Site Settings > Manage Billing Codes > Add Line Item. Note: A billing code is also referred to as a line item or access ori al.Below is a screenshot of the billing code entry screen: Let’s run through an explanation of fields (yellow fields are required): Code: Enter the code for this billing code. It canbe whatever you want it to be, though were commend keeping it to five characters or less.Title: Give this billing code a title. This title will be displayed in the drop-down menus throughout the system.Default Rate: If you typically always associate this code with a default billing amount, you can enter that here. If the amount is always different whenever you use this code, you can enter“0.” A value is required. Add a Billing Code Review Pre-Installed Billing Codes Before adding a new billing code, let’s run a search, and review the pre-installed codes.Go to Administration > Manage Site Settings > Manage Billing Codes > Search Line Items. Then,hit “Search” to bring up a list of all codes in the system. Add a Billing Code Now, let’s review how to add a billing code. It’s a very similar process to setting up your settlement codes.To add a new billing code go to Administration > Manage Site Settings > Manage Billing Codes > Add Line Item. Note: A billing code is also referred to as a line item or access ori al.Below is a screenshot of the billing code entry screen: Let’s run through an explanation of fields (yellow fields are required): Code: Enter the code for this billing code. It canbe whatever you want it to be, though were commend keeping it to five characters or less.Title: Give this billing code a title. This title will be displayed in the drop-down menus throughout the system.Default Rate: If you typically always associate this code with a default billing amount, you can enter that here. If the amount is always different whenever you use this code, you can enter“0.” A value is required. Misc Use Only: If you wish to use this code only in the miscellaneous billing section of the system, then check this box.If you check this box, then this code will not be available to useon loads. The miscellaneous billing system is meant to be used in the case that you need to create an invoice for something that isn’t load related (i.e. project management that isn’t tiedto a load).System Use Only: You only need to check this box ifyou wish to in activate this code.Checking this box prevents this code from being available in the drop-down menus throughout the system.Bill With Freight: If this line item needs to be lumped together with the billing line haul amount by default whenever this code is used, then check this box. Example: Say you’re billing a customer $1,000 for line haul, and then you add this line item to that load for, let’s say $200.The system would present the line haul amount to the customer on their invoice as “$1,200” instead of $1,000. In other words, it shows the amount as a lump sum versus having it broken out.You have the option to set that here on the code itself.You also have this option on a per load basis for any line item you may need to use this way.Description (Default on Invoice): Enter an external description for this billing code. In other words, this is the description that will show to the customer on their invoice when this code isused.Terminal Restriction: If you only want certain terminals to use this billing code, make the desired selection here.Other Pay Account Information This section is rarely used, but it’s here for some special/unique billing needs. For example,whenever you use this billing code on a load, perhaps you need the system to automatically set up a settlement for something like project management to be paid out to a specific agent/terminal, or settlement vendor, such as pilot car services. In most cases, you will probably leave this section blank.A more common example may be where you’re billing the customer for pilot car services, andthen also need to set up a payable/settlement to pay out that pilot car service.This section is not used for setting up automatic pass through s for broker carriers, company drivers, or owner ops. We’ll cover those examples a little later.Settlement Code: If you wish to automatically pass through a settlement item to payable s account whenever this code is used, you need to tag the settlement code here.So, the settlement code needs to be set up first, then you can tag it here.Pay Account: This is the settlement account where the payable needs to go. So you would first need to make sure that the payable account (i.e. the pilot car settlement vendor) is set upfirst, then you can tag it here.Amount: Enter the amount that needs to be paid out,whether that be a flat rate, or percentage of line haul. How to Automatically Pay Out for What You Bill Method: Select flat or percentage (i.e. percentage of the line haul billing amount).Line Item Notes (Internal Use Only): If you need tomake an internal note about this particular line item, enter it here.This note will only live here on the billing code record foryour internal informational purposes.Load Based GL Credit Accounts & Global Debit GL Account: Recall that Transport Pro is an accrual based accounting system. When a load is marked“ready to bill” the transactions will hit the appropriate P&L accounts for the revenue and expense. They will also set up the receivable and the liability on the balance sheet. You needto tell the system here which accounts to debit and credit.Recall the general ledger (GL) accounts all point back to the system’s chart of accounts(COA), which can be reviewed by going to Accounting > Chart of Accounts > Search Chart of Accounts. You or your accountant can add/edit the accounts as needed. If you’re unsure ofwhich accounts to tag here, please consult with your accountant. Note: You’ll notice that you can get granular withthe GL accounts if you want to. For example, perhaps you wish for certain GL accounts to get hit based on the type of equipment used on a load as well as the type of dispatch (i.e. company driver versus broker carrier). By default, we give you a few different equipment types here, but if you need additional options here, or you want your default option to be different, please let us know by emailing support@transportpro.net.If you do not need to get this granular, then at least the “default” line must have a value, andthis is the account on the ledger that will get hit regardless of equipment type on the load.If you are using Quick Books, or some other outside accounting system, and not our financial package, you still have to enter GL values here because the accounts still get hit in the background.Lastly, save the record. How to Automatically Pay Out for What You Bill Lastly, let’s look at how to set up a pass through scenario, where you need to automatically pay out a driver or carrier for what you bill.One of the most common examples of this is fuel surcharge. If you’re an asset-based company working with owner operators, then you probably have a company rule in place that says something to the effect of, “we need to pay out 100 percent of fuel surcharge to our owner ops.” You would set this up on your fuel surcharge billing code. Note: It’s important to note that these scenarios can only be set up to be automated at aglobal level, and not an individual level. For example, we can’t say “John gets 100 percent offuel surcharge, but Joe only gets 85 percent.” The access o rials are different from line haul inthis regard. You can set up these global pass through s on any codes.To set up a pass through, you need to be in edit mode on the desired billing code. For this example, let’s look at the fuel surcharge billing code.Here’s a screenshot of the screen you should be on. The screenshot below highlights how toset up a pass through of 100 percent for all owner ops. When you’re on the edit billing code screen, you will see a section to enter a settlement code along with an amount and method under each GL credit account section. Determine which accounts should receive the pass through.Does it go to owner ops, company drivers, broker carriers, or all three?In this example, we will just set up 100 percent of fuel surcharge to pass through to our owner ops.First tag your fuel surcharge settlement code here on the billing code. Again, this is one ofthose fields with the magnifying glass, so you need to select and lock in an existing settlement code. If you start typing, and nothing comes up, that’s an indication to you that the settlement code hasn’t been added yet. You’ll need to pause, go and add the settlement code, and then come back and tag it here.Enter the amount you wish to pass through. In this example, we would enter “100.” Do not enter a percentage sign - this should be a numeric value.Lastly, select the method for this pass through. In this example, it would be percentage. Flat isthe other option. Here’s what this example looks like: Save the record. Now, whenever you bill a customer for fuel surcharge, 100 percent will automatically pass through to the owner operators’ settlements.You can do the same thing for any code, for any type of account. The option is also there for terminals.That completes the lesson on billing and settlement codes.If you have any questions, please contact our support team by emailing support@transportpro.net. ## Transport Pro How to Use the Transflo Mobile App with Transport Pro - URL: https://www.transportpro.net/support/how-to-use-the-transflo-mobile-app-with-transport-pro/ Connect Transflo Mobile+ to Transport Pro: send dispatches to drivers, capture status and times, and index POD documents to loads in your TMS. Transport Pro How to Use the Trans flo Mobile App with Transport Pro Transport Pro has the ability to integrate with the Trans flo Mobile+ App for asset-based companies. This integration allows you to send the dispatch information to the app, drivers can update their status and in/out times, and drivers can index documents directly to the orderin the TMS. Summary This guide covers Trans flo Mobile App in Transport Pro. Use the sections below to follow the workflow step by step. Jump to Section: How to set up the IntegrationSend the Dispatch to the AppDocument Imaging How to set up the Integration Introduction Transport Pro has the ability to integrate with the Trans flo Mobile+ App for asset-based companies. This integration allows you to send the dispatch information to the app, drivers can update their status and in/out times, and drivers can index documents directly to the orderin the TMS. Note: The Trans flo Mobile+ App integration requires a separate account with Trans flo. If you have any questions about the Trans flo Mobile+App integration or would like to get setup with the integration, please contact our technical support team at support@transportpro.net. How to set up the Integration In order for our team to set up the integration withthe app, we will need your API Key and fleet ID, which you will obtain from your Trans flo representative. Once you have this information, please send it to us at support@transportpro.netand we can activate the integration. The second step is for you to set the Trans flo flagon all of your driver records in Transport Pro. Below is a screenshot of the flag on the driver record in Transport Pro. Be sure it is flipped to “Yes.” Send the Dispatch to the App Once the integration has been activated, you are ready to start sending the load information to your drivers via the app. When you go to dispatch your drivers, you will see a “Send to EOBR” option. You will need to be sure that this check box is checked. Then, when you savethe dispatch record, the information will go to the driver’s app. When the dispatcher sends the load to the app, the driver will receive a notification in the app,alerting him that he has a new available load. The driver can click on the notification to review the load details, and accept the load. Once the driver accepts the load, the app will prompt him to start the load and send the load confirmation back to the dispatcher, which activates the dispatch in the TMS and puts the driver in an “in-transit” status. The driver will slide the “start” arrow in the app: This will dispatch him in the TMS: The driver will then continue to update his status and in/out times by simply sliding the arrowat the bottom of the screen in the app (i.e. Arrived at Shipper, Depart Shipper, etc) until theload is delivered. These updates will feed the dashboard in the TMS. The driver will slide the arrow at the bottom of the screen in the app to update his status. Document Imaging When the driver updates his status in the app, this will update his status and in/out times inthe TMS. Document Imaging Once the load is delivered, the driver can scan his documents via the app. The app will prompt the driver to label each document and enter the Transport Pro load ID. Doing this, will index the paperwork directly to the order in the TMS. The driver can click the “Scan” icon in the app tobegin the scanning process. The app will give the driver the option to upload existing scans, or use the camera to take a picture. When done, the driver will click “Next” inthe upper right hand corner to proceed to thenext step. The driver can then crop the document. When done,the driver will click “Next” in the upper right hand corner to proceed to the next step. Next, the driver will be prompted to review and accept the scan. When done, the driver will click “Next” in the upper right hand corner to proceed to the next step. The app will then redirect the driver to a screen,where he will be able to see all scanned documents, and he will have the option to continue scanning documents as needed. The driver will repeat this process until all documents have been scanned in the app. Once the driver has scanned all of the required documents, the app will prompt him to enter the Transport Pro load ID and his Driver ID. When done, he will click “Next” in the upper right hand corner. On the next screen, the app will give the driver the option to send the documents to the TMS,add additional documents, or discard the documents.When the driver clicks the “Send All” button in the app, the documentation gets indexed directly to the order in the TMS. The documentation that the driver indexes via theapp will flow to the “File History” section onthe Load Summary screen in Transport Pro. If you have any questions about the Trans flo Mobile+App integration, or would like to get the integration set up, please reach out to our technical team at support@transportpro.net. ## Transport Pro Imaging - URL: https://www.transportpro.net/support/imaging/ Upload, index, search, and manage freight documents and PODs in the Transport Pro Imaging module with Transflo and Trippak support. Transport Pro Imaging Transport Pro Imaging lets you upload, organize, index, and search documents. The system supports high-resolution images and accepts files from Transflo, Trippak, and other scanning solutions. If you use Transflo Mobile with Transport Pro, see Transflo Mobile App. Questions? Contact support@transportpro.net. Summary Add image files (or rely on auto-deposit from a scanner), index them with a keyword and document types, search indexed files, manage document types by application, and run the indexed image report. Jump to Section: Add Image File Image Indexing Search Image Files Manage Document Types Indexed Image Report Add Image File Go to Imaging > Add Image File. Browse to upload the document and select the category/folder. Note: With Transflo or similar scanning, files auto-deposit into a predefined folder—you can skip manual upload and go straight to Image Indexing. TIFF (.tiff) is strongly recommended. By default all users can access uploaded documents; restrict access through your administrator if needed. Click Save Record. The file is then available in the Image Indexing queue for that folder. Image Indexing Go to Imaging > Image Indexing. In the Default Document Queue, choose the folder from Jump to Queue. Queued files appear on the right. Important: Only unread Transflo and Trippak emails auto-deposit. Opening those emails beforehand can prevent auto-deposit because the system assumes they were already indexed. You can move a file to another folder, open or download it (green icon), or delete it (scissors). Click the document to open it. Choose the correct Index Module, then enter a required Keyword (for Loads, enter the load number). Assign a document type to each page of the packet, then click Save Record. Note: The Indexed ID column reflects your keyword. The keyword/Index ID is required—you cannot save without it. Search Image Files Go to Imaging > Search Image Files, set filters, and click Search. Open a file from the Name column to preview, download, change document type, add notes, or update report fields, then Save Record. Manage Document Types Go to Imaging > Manage Document Type. Applications (categories) and security groups appear on the left; Current Values lists existing document types on the right. You can assign an existing value to applications/security groups, create a new value and assign it, or add a type without assignment (available in all imaging dropdowns). After saving, assigned types appear when indexing under that Index Module (for example Bank Adjustments under Bank Acct Adj). Indexed Image Report Go to Imaging > Reports > Indexed Image Report, filter as needed, and click Get Report. Open a document link to view file details, download, or update the image, then Save Record. ## Transport Pro Import Card Transactions - URL: https://www.transportpro.net/support/import-card-transactions/ Import bank or credit card CSV transactions into Transport Pro AP, assign vendors, process expenses, and post completed card payments. Transport Pro Import Card Transactions If your company uses a debit or credit card every day, Import Card Transactions uploads a tab-delimited file, creates the A/P vouchers, posts them, and applies the payment. You assign each charge to a vendor and a GL account instead of keying every receipt. Start at Accounting > Accounts Payable > Vouchers > Import Card Transactions. For vouchers entered by hand, see AP Vendors & Vouchers. Summary Build a four-column tab-delimited file (Date, Invoice Number, Memo, Amount), upload it to a checking account, then open Process Card Transactions. Assign a vendor and accounts, click Add, and the voucher, payment, and cash reconciliation entry post together. Jump to Section: Create the Import File Upload the File Process Pending Transactions Review the Posted Voucher Create the Import File Download a CSV of your transactions from the bank or card company and open it in Excel, OpenOffice Calc, or another spreadsheet. Transport Pro needs four columns, in this order: Date Invoice Number Memo Amount Keep those headers in the file. A template is available on the Import Card Transactions page for Microsoft Office and OpenOffice. Important: Some banks show charges as negative amounts and some card companies show them as positive amounts. Transport Pro converts every uploaded amount to a charge. Leave credits and refunds out of the file, or they will be posted as charges. Save the file as tab-delimited. Upload the File Go to Accounting > Accounts Payable > Vouchers > Import Card Transactions. Choose the tab-delimited file. Select the checking account the charges belong to. Click Upload. Transport Pro confirms the upload or tells you what is wrong with the file. Every row has to pass validation before the file is accepted. Process Pending Transactions Uploaded rows sit in a queue. Nothing is posted yet: no voucher, no check, and no GL entry. Go to Accounting > Accounts Payable > Vouchers > Process Card Transactions. The queue lists each transaction's date, memo, and amount. Transport Pro tries to match the Memo to a vendor name in your system. The first time you assign a vendor to a long memo (one that includes an account number, date, or transaction number), that pairing is remembered. The next upload with a similar memo gets the same vendor. If the suggested vendor is wrong, click the lock under Vendor, type the vendor you want, and pick it from the suggestion list. The distribution account and accounts payable account update with that vendor. Before you click Add, fill in Vendor, Distribution Account, Accounts Payable, and Checking Account. Add does all of the following: Creates the A/P voucher Posts the A/P voucher Creates an A/P manual check that pays the voucher Creates a cash reconciliation charge against the checking account Posts the GL entries for each of those steps Click Delete on a row you do not want to process, including duplicates. Review the Posted Voucher Go to Accounting > Accounts Payable > Vouchers > Search Vouchers. Search for the voucher and click its ID. The Voucher Summary shows the vendor, amounts, and posting detail. ## Transport Pro Load Entry Overview - URL: https://www.transportpro.net/support/load-entry-overview/ Enter freight loads in Transport Pro with bill-to details, line items, express loads, stop-offs, and dispatches for operations teams. Transport Pro Load Entry Overview This guide covers how to enter a load and stop-offs—features dispatchers and freight operations users typically use. For a more detailed guide on stop-offs, see Load Stopoffs. Questions about load entry? Contact support@transportpro.net. Summary Add a load from Load Management > Add New Load, complete origin/destination, commodity, bill-to, freight bill, and line items, then optionally add stop-offs and dispatch. Express loads are entered from the Freight Operations Dashboard tools. Jump to Section: Load Entry Origin / Destination Commodity and Bill-To Freight Bill Information Line Item Information Express Loads Stop-Offs File History and Dispatch Load Entry The load form is designed for a logical flow so you can enter loads quickly and accurately. Go to Load Management > Add New Load. A Load Information page opens, divided into Origin/Destination, Load Information, and Bill-To Information. Origin / Destination Enter applicable information in the Load Origin and Destination sections (Shipper and Consignee). Note: Only yellow fields are required, but Transport Pro recommends entering all applicable information. You can enter locations manually or search for the customer's name in the Search box, which tags the load with the shipping location for reporting. Use Special Instructions/Directions for anything the driver needs to know about pickup or delivery. A complete company name and address are required to bill the load—enter them as soon as you have them, even if they are not required on initial entry. Note: You may copy up to ten instances of the load if you have multiple similar loads. This saves time on load entry. Load / Commodity and Bill-To Information Enter applicable commodity and scheduling information. Important: Requested Pickup Date/Time, Requested Delivery Date/Time, Bill of Lading number, Commodity Type, and Weight are required. You cannot mark the load Ready to Bill without them. Enter the customer you are billing. Important: A customer record must be set up under Customers before a load can be saved. The system requires a valid customer—shipper, consignee, or third party. If you are not billing the shipper or consignee, select 3rd Party from the drop-down, then search for the customer. Do not select a random customer because yours is not set up yet. See Add a Customer. Freight Bill Information Enter the billing rate information for the load. You must enter a value—even if it is 0—for rate, miles, and fuel. Per Mile Billing: Enter the rate per mile (for example, 1.50). Complete the miles field, or click Calc Miles to calculate mileage. Per Load Billing: You still must enter miles. The Rate field is the flat amount charged for the freight portion of the bill. Cents Per Hundred Weight (CWT) Billing: Enter the rate as a dollar amount (for example, 5.25). You must enter weight and minimum weight for the freight portion to calculate correctly. Line Item Information Select the Bill Item and enter the quantity and rate. Click Add Line Item in the upper right of the Line Items section to add another row. Click the scissor icon to remove a line item. Note: Line items must be set up before dispatching. Add or edit them under Administration > Manage Billing Codes > Add Line Item or Search Line Items. You can combine line items for billing so freight, fuel, and other items show as one amount. This does not change the total. Combine Billing can also be defaulted on the customer record. Express Loads To add an express load: Go to Load Management > Freight Operations Dashboard. Click Show Freight Operations Tools in the upper right. Click Express Load Entry. Enter the applicable information and click Save Load. Note: At the bottom of the form, check Post to Boards if you want to post the load to other boards. See also the Freight Operations Dashboard guide. Stop-Offs Add a Stop-Off Click Add Stop in the upper right of the Consignee Information box and fill out the appropriate information. Delete a Stop-Off Click the scissor icon to the right of the entry you want to delete. Edit a Stop-Off Click the edit icon to the right of the entry, or click any of the displayed text for the stop-off. The detail/edit view appears below the overview of all stops. The stop-off you are editing is highlighted in yellow. Change the Stop-Off Order If you have multiple stops, use the up or down green arrows to reorder them. Changing the order does not change dates or times. Stop-Off Fields Scheduled Date: Date/time the driver is supposed to arrive. Arrival Date: Actual date/time the driver arrived. Location / Delivery fields: Search by customer name to auto-populate location fields when available. For a stop-off (SO), enter the scheduled delivery date/time and when the driver should leave. For a pick-up (PU), enter the scheduled pickup date/time and when the driver should leave. Note: After a load is dropped off or picked up, return to these fields and enter the actual dates and times, including when the driver left the facility. Complete as much load information as you have—pickup and delivery dates, terminal, commodity, weight, PO number, pickup number, and similar fields many customers require for payment. File History and Dispatch At the bottom of the Load Summary screen, the File History section shows documents tagged to the load as billing processes paperwork (scanned at truck stops, company stores, or dropped with billing). Click the download link to view a file. You can dispatch from the Available Freight board or from the Load Summary screen. The Dispatch History section shows who is currently dispatched, including split loads or re-power situations. Click Add Dispatch for a new dispatch, or the Manage icon to update or deliver an existing one. Note: When dispatching an owner operator or company driver, complete the Driver, Tractor, and Trailer fields. Transport Pro auto-populates related boxes once you select a driver, tractor, or trailer. To override a trailer (for example after a drop-and-hook), click the lock icon next to the trailer and enter the new trailer ID. Always dispatch the correct driver, tractor, and trailer. To broker a load, change Dispatch Who to Broker Carrier. The form updates so you can search for a carrier—only active, approved carriers are available. Enter the pay amount, choose fax or email for the rate confirmation, and enter the contact fax and/or email. Transport Pro creates and sends the rate confirmation automatically. ## Transport Pro Load Stopoffs - URL: https://www.transportpro.net/support/load-stopoffs/ Add, edit, reorder, and delete load stopoffs and pickups in Transport Pro, including dispatch-only origin and destination changes. Transport Pro Load Stopoffs Transport Pro lets you add, edit, and delete stopoffs and pickups on a load. You can also change the origin and/or destination at dispatch time to create stops the customer will not see. This guide walks through each of those workflows. For related load entry steps, see Load Entry Overview. Summary Open the Load Information screen to add stopoffs or pickups, edit or delete saved stops, reorder multiple stops, add a new location on the fly, and edit origin/destination on the dispatch form so drivers get the correct route without exposing those changes to the customer. Jump to Section: Add a Stopoff Edit or Delete a Stopoff Change the Stopoff Order Add a New Location Edit Load Origin/Destination Add a Stopoff You add stopoffs from the Load Information screen. You can enter them when you first create the load, or go back and edit an existing load. Note: You can add a stopoff at the time of entering the load information. To reopen a load later, use any of the methods below. Three ways to open the correct load: Go to Load Management > Search Loads and Dispatches, enter the load ID (and any other filters), click Search, then click the load ID in the results. Go to Load Management > Freight Operations Dashboard, locate the load, and click the load ID. See also Freight Operations Dashboard. Use Quick Launch: hover the black Q icon at the top of the screen, click it, type the load ID, and press Enter. If you land on the Load Summary screen, click Edit Load Information in the upper right to open Load Information. In the Consignee Information box, click Add Stop in the upper right. A Stopoffs section appears. Select whether this is a stopoff or pickup from the Stop Type drop-down. Enter the company for the stop. If it already exists, start typing in Search, then click the correct company so the rest of the fields auto-fill. If it is new, enter the company information manually. Select the service level from the Service Level drop-down. Enter the Scheduled Date, Arrival Date, and Delivery Date. Scheduled Date: The date/time the driver is supposed to arrive. Arrival Date: The date/time the driver actually arrived. Delivery Date (stopoff / SO): The date/time the load was delivered and the driver left the facility. Delivery Date (pickup / PU): The date/time the load was picked up and the driver left the facility. Enter commodity, reference number, pieces, weight, and comments if needed. Click Save Record. Note: You can add as many stopoffs and/or pickups as necessary. Edit or Delete a Stopoff After you save stopoff information, you can edit or delete it. Open the load using any of the methods above. From Load Summary, click Edit Load Information. A Stopoff box appears next to Consignee Information. Use the paper icon to edit, or the scissors icon to delete. Change the Stopoff Order If you add multiple stops and need to change the order, use the green arrows on the Load Information screen. On Load Information, find the stopoffs to the right of Consignee Information. Click the green up or down arrow next to the stop you want to move. When the order is correct, click Save Record. Note: Changing the order does not change the dates or times on the stopoffs. The arrows only change sequence. Add a New Location When you need a location that is not yet in the system for a stopoff, you can add it from the Stopoffs section on Load Information. Open the correct Load Information screen. Just above the Stopoffs section, click Add New Location. A Location box opens. Yellow fields are required. Enter the company information and click Save Record. The location is now available. When you type the company in Search, it auto-populates—click it to lock it in. Note: Locations show indented below the company they are associated with. After the stopoff location is entered, click Save Record. Edit Load Origin/Destination When you dispatch a load, the shipper, consignee, and any stopoffs appear in the Dispatch Information section. From there, dispatchers can edit the origin and destination and check or uncheck location boxes. Changes made here are not visible to the customer. On Load Summary, scroll to Dispatch History and click the Edit icon on the right. On the Edit Dispatch form, open Dispatch Information. Click Edit Origin/Dest. Origin and destination fields become editable. Update them as needed. Edited locations are added to Dispatch Information and checked by default. The system labels an edited origin as DO and an edited destination as DD. Review the addresses and check only the stops the driver needs. In the example below, the driver's destination is the DD location. Mileage recalculates when you check or uncheck boxes. When the correct locations are marked, click Save Record. Important: Origin/destination edits on the dispatch form are not visible to the customer. Questions about stopoffs? Contact support@transportpro.net. ## Transport Pro Master Billing - URL: https://www.transportpro.net/support/master-billing/ Create, preview, generate, and re-bill master bills in Transport Pro that combine multiple freight invoices onto one customer bill. Transport Pro Master Billing Master billing lets you combine multiple invoices onto a single bill for a customer, typically to meet a customer's billing requirement. This guide covers creating a master bill, previewing and generating it, and editing or re-billing a master bill after the fact. Questions? Contact support@transportpro.net. Summary Start a master bill from the customer summary screen, select the invoices to include, preview the draft, and generate the master bill. Once generated, the master bill and its supporting documentation appear together as a billing packet in File History. You can also edit a draft or re-bill a previously generated master bill. Jump to Section: Create a Master Bill Select Invoices to Include Preview and Generate the Master Bill The Master Billing Packet Edit a Draft or Re-Bill a Master Bill Create a Master Bill To create a master bill for a customer, open that customer's summary screen and scroll about halfway down the page to the Master Billing section. Click +Add Master Bill. You are redirected to the Manage Master Bill screen, where you search for the invoices you want to include. Use the available filters to narrow the list, or simply click Search to generate a list of all invoices for that customer. Matching invoices appear in the Search Results section below. Select Invoices to Include Click the + icon to the right of each invoice you want to include on the master bill. As you add invoices, the list of selected loads populates at the bottom of the page. Note: If you accidentally add an invoice you don't want to include, click the scissor icon next to it to remove it from the selected loads list. Preview and Generate the Master Bill Once you have selected all of the invoices you want on the master bill, you can preview a draft before generating it. Click the Print Preview tab at the top of the screen. A new browser tab opens with a preview of the master bill. Review it for accuracy. From here, go back and make edits if needed, or, if everything looks correct, return to the Manage Master Bill screen and click the Generate Master Bill tab. A pop-up message asks you to confirm that you want to create the master bill—click OK. The master bill generates and the system redirects you back to the customer summary screen. Note: You'll also notice a Return to Customer Summary tab. If you click this instead of generating, you are redirected back to customer summary and the system saves your work as a master bill draft you can finish later. The Master Billing Packet After you generate the master bill, it appears in the Master Billing section of the customer summary screen where you started. You can view the date created, number of loads on the master bill, total amount, and date billed. Generating the master bill also creates a master billing packet, which the system places in the File History section of the customer summary screen. Note: The first page of the packet is the master bill itself. It lists, for each load referenced: load #, pickup and delivery dates, origin and destination, bill of lading, reference #, PO #, and amount—plus a total amount and load count at the bottom. The invoice date shown is the date you created the master bill. The rest of the packet includes all of the required supporting documentation indexed against each referenced load. Use the management tools to the right of the packet in File History to preview, download, or email it out of the system. See the Generate a Billing Statement guide for more on sending billing documents by email or pushing to imaging. Edit a Draft or Re-Bill a Master Bill Whether you started a master bill and never finished it, or generated one and later need to make changes, you can pick back up easily from the Master Billing section of the customer summary screen. You can tell a draft apart from a master bill you've already generated by the management tools shown next to it. A draft shows tools to preview, edit, generate, or delete it. If you forgot to generate a ready draft, click Generate Master Bill directly from this section. A master bill that has already been generated shows a lock icon instead of the draft management tools. To re-bill, click the lock icon. You are redirected to the master billing management screen, where you can make the desired edits and generate a new master bill. Questions about master billing? Contact support@transportpro.net. ## Transport Pro Message Notification System - URL: https://www.transportpro.net/support/message-notification-system/ Use Transport Pro system notifications and private messaging to alert teams on load status changes, credit issues, and daily freight updates. Transport Pro System Notifications & Private Messaging Transport Pro includes system notifications and private messaging so your team can share load, driver, and customer updates without leaving the TMS. Notifications fire when someone changes a record. Private messages work like a short chat for topics such as load availability. Summary The globe icon opens system notifications and keeps 10 days of history. The envelope icon opens private messages. Click a notice to open the related customer or load summary. Notifications go to the CSR, salesperson, dispatcher, or order taker tied to the record that changed. Jump to Section: System Notifications Notification List What Triggers a Notice Private Messaging System Notifications Notifications are built in. They run when users update certain records or fields. The envelope and globe icons sit in the top navigation. A red counter appears when something new arrives. Click the globe to open the notification window. Most notices are informational. Click somewhere outside the box to close it. Transport Pro keeps 10 days of notifications for each user. Click See All at the bottom of the box to review them. Many notices open more detail when you click them. A customer activation can open a Customer Summary. A load notice can open a Load Summary. Notification List Click the globe, then See All. The Notifications page lists the last 10 days, newest first, grouped by date. Click a row to open a short summary of that notice. What Triggers a Notice Broker carrier status change: If a customer service representative is set on the carrier, that CSR is notified when the status changes. Customer credit status change: The salesperson and the customer service representative, when one is set, are notified of the new credit status. Driver status change: The dispatcher assigned to the driver is notified. Tractor status change: Transport Pro finds the drivers currently assigned to the tractor and notifies their dispatchers. Dispatch status change: The order taker on the load is notified. Manual load location: The order taker is notified when a user adds a location. Locations fed by GPS vendors such as Qualcomm or Macropoint do not send a notice. Repair order: When a repair order is added or updated with a tractor, assigned drivers' dispatchers are notified. Sales activity assigned: The salesperson is notified that calls, emails, or other activities were assigned. Sales lead assigned: The salesperson is notified that a lead or profile was assigned. Qualcomm message: When a message arrives from a Qualcomm unit, the driver's current dispatcher is notified. Private Messaging Private messaging lets users talk to each other inside Transport Pro. Click the envelope in the top navigation. A red counter appears when a new message arrives. The window shows who sent it, the first few words, and the date and time. Click a message to open the full inbox. The inbox lists conversations on the left and the thread on the right. Reply from the box at the bottom of the thread, or start a new message with + New Message. ## Transport Pro Owner Operator Profiles - URL: https://www.transportpro.net/support/add-and-manage-owner-operator-profiles/ Add and manage owner operator profiles in Transport Pro, including payment info, linked drivers, and multi-driver fleet settlements. Watch video tutorial Transport Pro Owner Operator Profiles This guide shows how to add an owner operator and edit the profile as needed. An owner operator who also drives has both an owner profile (payee / payment information) and a driver profile (safety information). At dispatch time the driver record is dispatched; at settlement time the system pays the owner of the truck. Questions about owner operator setup? Contact support@transportpro.net. Summary Add an owner under Drivers/Equip, complete Owner and Payment Information, finish the linked driver record when the owner also drives, assign additional drivers for fleet owners, then search and edit profiles as needed. Link equipment before you dispatch. Jump to Section: Add an Owner Operator Payment Information Driver Information Owner Operator with Multiple Drivers Search & Edit Profiles Add an Owner Operator Go to Drivers/Equip > Owners > Add Owner. The form has two sections: Owner Information and Payment Information. Note: A yellow bar at the top says “I would also like to create a driver record from the information entered below.” It is checked by default. Leave it checked if the owner also drives—you will finish the driver profile after you save. Explanation of Fields Status: Must be Active to dispatch. You can change it anytime. Owner (first, middle, last): First and last are required; middle is optional. Company: Optional. Use if the owner operates under a business name (for example, ABC Trucking). Address: Street address. Zip: Entering zip auto-populates city and state. City / State: Residence city and state. Group: Optional tag for organizing owner operators. By default the dropdown is empty—email support@transportpro.net to add options. Preferred Settlement Day: Optional; useful if you run daily settlements for this owner. Factor Payments: Tag a factoring company if settlements should go to the factor. Request dropdown options from support if needed. Print 1099?: Checked by default. Transport Pro does not print the 1099 form; it provides a 1099 report under Settlements > Reports > 1099 Report you can use with a 1099 program. Home Terminal: Terminal this owner belongs to (or your company name if you have one terminal). Main / Cell / Fax Phone Number: Contact numbers. Email: Owner email. Trailer Rent Percentage: If this owner rents trailers to other owners, enter the rent percentage. Borrowers are charged that percentage and the trailer owner is reimbursed. Portal Password: Password for the owner operator portal (username is the Transport Pro owner ID). Portal activation is free—request it at support@transportpro.net. Payment Information The bottom half of the profile is Payment Information and must be filled out. Click Copy Information From Above to copy name, address, phone numbers, and email into this section. Pay/Bill Name: Settlement account name (for example, ABC Trucking instead of Jerry Smith). Zip / City / State: Address for the settlement account (may differ from Owner Information). Phone Number: Primary phone (main phone if copied from above). Alt Phone Number: Secondary phone (cell if copied from above). Fax Phone Number: Fax (copied from above when used). Email: Email for settlement summaries. Settlement Receipt: How the owner prefers to receive settlements. To auto-email summaries at processing, check Email and enter a valid email above. SSN or Federal ID: Required—enter SSN or federal ID. Default Tractor Pay Pct: Percentage of line haul (enter 75 for 75%; do not include %). Pay Per Mile - Loaded / Empty: Per-mile rates when the owner is paid by mile. Important: You must set a default rate of pay (percentage or per mile). At dispatch, the system uses this profile to auto-calculate pay. Click Save Record. If “create a driver record” was checked, you are redirected to Driver Information to finish the driver profile. Driver Information An owner who also drives needs both an owner record and a driver record. Some fields carry over from the owner profile. Only yellow fields are required to save. Explanation of Fields Status: Must be Active to dispatch. Company Driver: Select No for an owner operator. Salutation / Name / Zip / City / State / Phones / Email: Name, address, phones, and email carry over from the owner record. CB Handle: Driver CB handle. EOBR Type / EOBR ID: Select a supported ELD/EOBR type and enter the ID support provides. Contact support@transportpro.net to set up the integration. Medical: Informational checkboxes only. Add options under Administration > Manage Site Settings > Manage Dropdown Values (Driver Medical table). Home Terminal: Carries over from the owner record. Driver Group / Dispatch Group: Optional organization tags for searching. Request dropdown options from support. Dispatcher: Informational tag only—does not automate dispatch. Recruiter / Recruiting Source / Hiring Eligibility: Optional informational tags; request dropdown values from support as needed. Birthdate / SSN: Required. Sex / Race: Optional. Trailer Qualifications: Optional. If checked types do not match the load trailer at dispatch, the system warns but still allows the dispatch. Hire / Review / MVR / Physical Due / Physical Submitted Date: Safety and compliance dates. CDL Matches Physical: Check Yes when CDL and physical match. CDL Number / State / Expiration: CDL details. Resident / TWIC / Passport fields: Enter when applicable. Occ Acc Insurance Carrier / Start / Exp Date: Occupational accident insurance, if any. Trip Advance Settings: Only if you have a real-time Comdata or EFS integration for advances at dispatch. Email support@transportpro.net to set that up. Click Save Record when finished. Before you dispatch, link the driver and tractor profiles—see Adding Equipment. For company drivers (not owner operators), see Company Driver Profiles. Owner Operator with Multiple Drivers For a fleet owner with multiple drivers, remember: the driver is dispatched and the truck owner is paid. Create the owner operator and their own driver profile as above. For each additional driver, go to Drivers/Equip > Drivers > Add Driver, complete the driver form, and save. Open the owner profile (Owner Summary), scroll to Assigned Drivers, and click Add Driver to link each driver. You can assign as many drivers as needed. Search & Edit Profiles To find or edit an owner, go to Drivers/Equip > Owners > Search Owners. Use filters or click Search for the full list, then click the ID to open the profile. To edit the owner’s driver profile, go to Drivers/Equip > Drivers > Search Drivers, then click the ID. Adding and linking equipment is covered in Adding Equipment. Questions? Contact support@transportpro.net. ## Transport Pro Partial Voucher Payments - URL: https://www.transportpro.net/support/partial-voucher-payments/ Split an AP voucher across multiple GL accounts in Transport Pro for partial or multi-account vendor payouts in trucking accounting. Watch video tutorial Transport Pro Partial Voucher Payments Sometimes you need to pay one vendor from more than one GL account—for example, different items on the same invoice. Transport Pro lets you enter multiple distribution accounts on a single voucher so the payout splits correctly. If you have questions, contact support@transportpro.net. Summary This guide shows how to add a voucher and split the invoice amount across multiple distribution (debit) accounts, set the accounts payable account, optionally tag related records, and save—then post as usual. Jump to Section: Add a Voucher Voucher Information Split Distribution Accounts Save and Post Add a Voucher Vendors must already exist in the system before you can create vouchers. Go to Accounting > Accounts Payable > Vouchers > Add Voucher. Note: For full vendor and voucher setup (posting, checks, ACH), see the AP Vendors & Vouchers guide. In the Vendor Information section, enter the vendor name. As you type, vendors auto-populate—click to lock one in. Address, phone, credit status, and credit limit fill from the vendor profile when that data is on file. Voucher Information Complete the Voucher Information section on the bottom half of the screen. Category: Select the category for this voucher. Payment Method: Select the checking account you will pay from. Checking accounts must already be set up under Accounting > Checking Accounts > Checking Accounts > Add Checking Account (you can open Transport Pro in another tab if you need to add one mid-entry). See Add & Edit Checking Accounts. Invoice Date / Invoice Number: Enter the vendor invoice date and number. PO Number: Optional, if applicable. Due Date / GL Distribution Date: Enter both dates. Approved By: Name or initials. Not required to save, but required to approve/post the voucher. Description: Required. Voucher Status shows Pending until you post. Enter the Invoice Amount—the system auto-fills the distribution and accounts payable amount fields with that total. Split Distribution Accounts When the payout must hit more than one GL account, split the invoice across multiple distribution (debit) lines. The form starts with two distribution lines. If you need more—for example, three amounts on three accounts—click Add Another Debit. Note: There is no limit on how many debit lines you can add. Enter each distribution account and amount so the lines add up to the invoice total (for example, $500 + $250 + $250 = $1,000). Then enter the Accounts Payable account. The AP amount should match the full invoice amount (for example, $1,000.00). In the third column, optionally tag related records (pay account name, customer, load ID, tractor, trailer, work order, claim, and so on). These are not required, but recommended for organization. Save and Post When required fields are complete, click Save. Note: After you save, post the voucher so it can move into payment. Full posting, open voucher queue, check printing, and ACH steps are covered in the AP Vendors & Vouchers guide. If you have questions about partial voucher payments, contact support at support@transportpro.net. ## Transport Pro Pay Drivers & Carriers via ACH - URL: https://www.transportpro.net/support/how-to-pay-drivers-carriers-via-ach/ Set up ACH in Transport Pro, process driver and carrier settlements for direct deposit, submit NACHA files, and search ACH payments. Watch video tutorial Transport Pro Pay Drivers & Carriers via ACH Transport Pro lets asset-based companies pay owner operators via ACH and brokerage companies pay carriers via ACH. Transport Pro does not offer direct bank integration, and it does not calculate payroll taxes for company drivers or W-2 employees. Settlement amounts in Transport Pro are gross amounts. Use ACH out of Transport Pro for owner operators or broker carriers—not company drivers. Questions: support@transportpro.net. Summary Send a NACHA file to support, confirm settlement checking accounts, add ACH payment methods on owner operator or carrier profiles, process settlements with ACH selected, download and submit the ACH file to your bank, confirm submission in Transport Pro, and search ACH payments. Jump to Section: System Setup for ACH Set Up ACH on Profiles Process Settlements & Submit Search ACH Payments System Setup for ACH Before you process ACH payments, complete this setup: Obtain a NACHA file from your bank and send it to support@transportpro.net so technical support can configure ACH for your site. Confirm your settlement checking account is set up in Transport Pro. The system does not connect directly to your bank, but the correct account should be tagged for your records when you process settlements. See Add & Edit Checking Accounts. Set Up ACH on Owner Operator or Carrier Profiles Whether you pay owner operators or carriers, the steps are the same. This example uses an owner operator; for carriers, use the broker carrier summary instead. Open the owner operator summary, scroll to Payment Methods, and click Assign Pay Method. In the Assignment Options window, select Direct Deposit from the payment method dropdown, then click Add New ACH Account. Enter the ACH account information. All fields are required. Click Save Record. Close the ACH Account Information window. The account appears in Assignment Options—click Assign. After you assign the method, it appears under Payment Methods. Click Make Preference if you want this ACH account to be the default when you process settlements for this profile. When the method is preferred, it auto-selects on the Pending Settlement Detail screen. Other assigned ACH accounts remain available in the dropdown. Note: For carriers, open the broker carrier summary, scroll to Payment Methods, and follow the same Assign Pay Method steps. Process Settlements and Submit the ACH File After system setup and ACH accounts on the profiles, process settlements and pay via ACH. See Process Settlements for the full settlement workflow. The steps below focus on ACH payment and bank submission. Go to Settlements > Process Settlements > Owner Operators (or Broker Carriers). Open the account to settle. On Pending Settlement Detail, select the items to include. Preferred ACH should already be selected. Click Approve. Approved ACH settlements go to the ACH queue. Go to Settlements > Direct Deposit/ACH > ACH Transmittal > ACH Queue. Select the settlements to send, then click Submit. On the ACH Entry Summary screen, click Download to get the file from Transport Pro, then upload that file to your bank. After a successful bank upload, return to ACH Entry Summary and click Click here to confirm you have submitted the file. Important: Confirming submission updates the status from pending to submitted. Complete this step so your Transport Pro records stay accurate. After you confirm, the status updates to submitted. Search ACH Payments To search pending or submitted ACH payments, go to Settlements > Direct Deposit/ACH > ACH Transmittal > Search ACH Payment. Apply filters as needed and click Search. Results show an overview; click the ID for more detail. Related guides: Process Settlements, Print Settlement Checks, Void a Settlement. Questions about ACH: support@transportpro.net. ## Transport Pro Print Settlement Checks - URL: https://www.transportpro.net/support/how-to-print-settlement-checks/ Print driver and carrier settlement checks in Transport Pro from the Settlement Check Print Queue, then confirm or requeue prints. Watch video tutorial Transport Pro Print Settlement Checks This guide shows how to print settlement checks in Transport Pro after you process settlements paid by check. Checks must use a check-with-two-stubs format (for example, a QuickBooks-style check). Questions: support@transportpro.net. Summary Prepare check alignment with support, process settlements with check as the payment method, print from the Settlement Check Print Queue, confirm successful prints (or requeue failed ones), and keep records in sync with cash reconciliation. Jump to Section: Check Setup & Alignment Process Settlements Print Settlement Checks Confirm or Requeue Check Setup & Alignment Before you print live checks, scan and email a void copy of your check stock to support@transportpro.net. Support uses it to test alignment. After alignment looks good on their end, you will test by printing a check. Once confirmed, you are ready to print. Note: When you print, set your printer option to Fit to Printable Area. For viewing, voiding, and related check tools, see View, Void & Print Checks. Process Settlements You must process settlements before checks appear in the print queue. The steps are the same for drivers or carriers. See Process Settlements for the full workflow. Open pending settlements from Settlements > Process Settlements > Owner Operators (or Broker Carriers), or from Settlements > Settlements Dashboard. Locate the account and click the settle icon. Review the settlement details and select the items to settle by checking the corresponding boxes. The bottom of the screen shows the total for selected items. Preferred payment method defaults to check unless the account is set up for ACH (see Pay Drivers & Carriers via ACH). Confirm the correct checking account is selected, then click Approve. Note: Transport Pro does not offer direct bank integration. Checking account details are recorded for your records only. If the settlement checking account is missing from the dropdown, see Add & Edit Checking Accounts. Print Settlement Checks After you approve settlements paid by check, they appear in the print queue. Go to Settlements > Print Queue > Settlement Checks. Filter by checking account or account type if needed, or work from the full list. Click column headers to sort. Verify check numbers. You can edit them as needed. If there is more than one check in the queue and you change the top check number, a green arrow appears—click it to renumber the remaining checks in ascending order. Load check stock in your printer. Select the checks to print (or use the header checkbox to select all), then click Print at the bottom of the page. To remove a check from the queue, click the scissors icon on that row. Note: Each processed settlement is its own check. If three settlements for the same account are in the queue, you print three checks—the system does not combine them. Turn off your pop-up blocker so the check PDF can open. Load IDs appear on the check stubs. Confirm or Requeue After you click Print, the system downloads the check file and opens the Check Confirmation screen. Open the downloaded file, set printer preferences to Fit to Printable Area, and print from your local printer. Review the printed checks. If they look correct, click Save Record on Check Confirmation. That action: Updates check status to printed for your records. Sends the checks to the cash reconciliation module (see Cash Reconciliation). If checks printed incorrectly (for example, backwards or upside down), check Requeue / Cancel for those rows, then click Save Record. Important: Requeueing voids the check number and returns the check to the print queue for reprinting. The system treats the stock as ruined—you cannot reuse that check number. Related guides: Process Settlements, View, Void & Print Checks, Pay Drivers & Carriers via ACH, Void a Settlement. Questions: support@transportpro.net. ## Transport Pro Process Settlements - URL: https://www.transportpro.net/support/process-settlements/ Process settlements in Transport Pro for company drivers, owner operators, broker carriers, terminals, and vendors, then review settlement reports. Transport Pro Process Settlements Process settlements for company drivers, owner operators, broker carriers, terminals, and vendors from Settlements > Process Settlements. Pick the account, check the line items to include, review the settlement total, and click Approve. Transport Pro totals the line items you select. It does not calculate payroll taxes. Use payroll software or an outside payroll company for tax withholding. After you approve, review activity, completed settlements, and, if you use the accounting module, the pending settlements GL report. Summary Open the pending list for the account type, click Settle, check the items to pay, confirm Per Settlement Entries and General Information, and click Approve. Broker carriers may show a liability-insurance or contract check before you can settle. Then run Settlement Activity Summary, Completed Settlements, or Pending Settlements GL Report. Jump to Section: Company Drivers and Owner Operators Broker Carriers Terminals Vendors Settlement Reports Company Drivers and Owner Operators Go to Settlements > Process Settlements and choose Company Drivers or Owners / Owner Operators. The Pending Settlements window lets you filter by settlement day, scan status, and account status. The account list matches those filters. Click the Settle icon on the account you want to pay. On Pending Settlement Detail, check each line item to include. Check All selects every row. Scroll to Per Settlement Entries and General Information. Confirm the settlement total, payment method, and checking account, and add comments if you need them. Click Approve. Transport Pro opens the next account. Note: The settlement total is the sum of the line items you checked. It is not a payroll net. To void a settlement after it is approved, see Void a Settlement. To print checks, see Print Settlement Checks. Broker Carriers Broker carrier settlements follow the same approve steps, with one extra check. Go to Settlements > Process Settlements > Broker Carriers and filter the pending list. If Transport Pro sees a problem on the account, Check liability insurance or Check contract appears instead of a settle icon. Open that link, review the Broker Carrier Information window, and correct the record. When the account is clear, the Settle icon is available. On Pending Settlement Detail, check the items to settle. Red dates are payments past due. Review Per Settlement Entries and General Information, then click Approve. Terminals Go to Settlements > Process Settlements > Terminals. Filter by settlement day, scan status, or account status, then click Settle on the terminal account. Check the line items, review Per Settlement Entries and General Information, and click Approve. The next terminal account opens. Vendors Go to Settlements > Process Settlements > Vendors. Filter the list, then click the settlement icon on the vendor account. Check the line items for that vendor. Confirm Per Settlement Entries and General Information, then click Approve. The next vendor opens. Settlement Reports Settlement Activity Summary After you approve settlements, go to Settlements > Reports > Settlement Activity Summary. Enter a date range and click Get Report. The summary breaks down settlement codes and load earnings for that range. Completed Settlements Report Go to Settlements > Reports > Completed Settlements Report. Enter at least one search criterion and click Get Report. The report includes settlements you have processed and settlements still pending. Click a Settlement ID for the detail, or check Re-print and click Re-print Selected to print. Pending Settlements GL Report This report applies when you use the Transport Pro accounting module. Go to Settlements > Reports > Pending Settlements GL Report. Filter by account, date, amount, GL credit or debit account, or deduction, earning, or reimbursement code, then click Get Report. Results follow the filters you set. ## Transport Pro ProMiles - URL: https://www.transportpro.net/support/tp-user-guide-pro-miles/ Prepare state mileage and fuel purchases in Transport Pro, then enter them into ProMiles FuelTaxOnline for IFTA fuel tax reporting. Transport Pro ProMiles Transport Pro integrates with ProMiles® for fuel tax processing. Fuel tax is based on the miles you run in each state and the fuel you purchase in those states. Transport Pro calculates state-to-state mileage from your dispatch records and can download fuel purchases from most major fuel card providers into the Fuel & Mileage Report. This guide covers the typical flow: cleaning up dispatch records, reviewing fuel purchases, running the Fuel & Mileage Report, and entering that data into ProMiles FuelTaxOnline. To set up ProMiles with Transport Pro, contact your Transport Pro customer service representative or support@transportpro.net. Summary Enter loads and dispatches carefully so state mileage is accurate, review the Dispatch Continuity Report, enter cash fuel tickets as needed, run the Fuel & Mileage Report, then transfer mileage and fuel totals into ProMiles FuelTaxOnline for IFTA reporting. Jump to Section: State Mileage & Dispatch Records Dispatch Continuity Report Fuel Purchases & Cash Tickets Fuel & Mileage Report ProMiles FuelTaxOnline Fuel Tax Reporting State Mileage & Dispatch Records Companies must report proper state mileage for both loaded and unloaded miles. Transport Pro's integration with ProMiles Prime saves time versus manual trip sheets, but reported miles are only as good as the data dispatchers enter. Tips for Load Entry Use zip codes for each pickup and delivery location when available—zip codes give a more accurate mileage calculation than city and state alone. If the load has multiple stops, enter each stop. Transport Pro calculates trip miles to and from each stop, which can significantly affect mileage reporting. Tips for Dispatch Transport Pro reports mileage based on the delivery date of the load. Enter the correct delivery date on each dispatch record. When dispatching a multi-stop load, select the correct stops for the dispatch. If you split a load across multiple trucks, select the appropriate pickup and delivery points for each dispatch. Empty moves are as important as loaded moves. Transport Pro tries to connect loads logically and warns when a load is dispatched out of order—always enter empty moves correctly. Dispatch Continuity Report Before you run the Fuel & Mileage Report for FuelTaxOnline entry, review the Dispatch Continuity Report. Transport Pro recommends reviewing it weekly so mistakes do not pile up until quarter-end. Go to Load Management > Reports > Dispatch Continuity Report. Filter by terminal, dispatcher, equipment, and other options. Dispatchers can review their own work by entering their dispatcher name. For fuel tax prep, set the Delivery Date filter to the start and end of the quarter you are reporting, then click Search (or Get Report). The results list equipment with continuity problems—usually dispatches out of order, missing empty moves, or missing state miles from bad city names or zip codes. Click the Manage icon on a row to open a popup of that equipment's dispatch records. Suspected problems appear in red text. Edit dispatches with the Manage icons, or use Add Empty Before This Load when an empty move is missing. Missing state miles usually mean ProMiles could not calculate the trip—often from a misspelled city. Edit the dispatch, fix city names and zip codes, and save. When you close the dispatch window, state miles recalculate from your changes. Fuel Purchases & Cash Tickets Fuel purchases are the second input for fuel tax. Transport Pro integrates with most major fuel card providers and downloads purchases daily. Those transactions feed Settlements and the Fuel Ticket system under Drivers/Equip > Fuel Tickets. You can review card downloads there as well as cash tickets entered for drivers. For fuel card setup, see Fuel Cards & Pending Transactions. If drivers turn in paper fuel receipts, enter those purchases manually. Go to Drivers/Equip > Fuel Tickets > Add Fuel Ticket. Enter gallons, price, fueling location, tractor, and driver, then save. Fuel & Mileage Report After you review the Dispatch Continuity Report and enter fuel purchases, run the Fuel & Mileage Report. Go to Drivers/Equip > Reports > Fuel & Mileage Report. You can filter by state, tractor, and other options. Decide whether to report fuel tax per tractor or combined across equipment. Owner-operator fleets usually break fuel tax out by unit; company fleets may combine everything. Report Type: Tractor State Summary: Lists mileage and fuel purchased by each tractor in each state—use this when you report fuel tax per unit. Report Type: State Summary: Summarizes all mileage and fuel purchases by state—use this when you report everything together. Results by unit list each tractor and current owner with a state-by-state breakdown. Enter the loaded and unloaded miles and fuel purchases into ProMiles FuelTaxOnline. Transport Pro recommends printing the report so you can check off units as you enter them. ProMiles FuelTaxOnline Entering Transport Pro totals into ProMiles is a manual process. Contact ProMiles to establish your FuelTaxOnline account if you do not already have one. Miles and Fuel Entry Log in to your ProMiles FuelTaxOnline account (select FuelTaxOnline as the login area when prompted). Once logged in, click Fuel Tax in the top menu of the ProMiles web portal. If this is your first time using FuelTaxOnline—or you added units this quarter—set up equipment records for each tractor when you report per truck. Click Add Unit and enter unit details. The unit number is required; Transport Pro also recommends weight, truck type, and dates of service when they apply to your calculation. In the left navigation, click the unit for which you want to enter trip miles and fuel. Click Add Trip to begin. You do not enter each load. Enter state mileage totals for the period from your Transport Pro Fuel & Mileage Report. You can authorize ProMiles to download fuel from your fuel provider, or use the fuel summary from Transport Pro. Trip ID: Optional, but useful for labeling which trip belongs to which month or quarter. Trip Date: Must fall within the quarter you are reporting. If you enter monthly, use the last day of the month; if quarterly, use the last day of the quarter. Trip Origin & Destination: Required in ProMiles. You may use the same city for both (for example, Nashville, TN to Nashville, TN). On the State Mileage tab, enter loaded and empty miles for each state from the Transport Pro report. Enter distance in each state—not odometer readings. If ProMiles shows a red line for non-adjacent state order, reorder the entries so states are adjacent. On the Fuel Purchases tab, enter total gallons and total purchase price for each state. Review your entries, then click Validate And Save. When state miles line up, you return to the unit summary with the new trip, total miles, gallons, and MPG. Consider using Lock Unit Trips so entries are not edited by mistake. Fuel Tax Reporting After all units and trips for the quarter are entered, click Run Reports in the FuelTaxOnline portal. From there you can run IFTA fuel tax reports and other fleet reports. For configuration options on ProMiles reports, contact ProMiles directly. Questions about the Transport Pro side of this workflow? Contact support@transportpro.net. ## Transport Pro QuickBooks Online Integration - URL: https://www.transportpro.net/support/quickbooks-online-integration/ Connect Transport Pro to QuickBooks Online and see how invoices, payments, vendor pay, customers, and billing codes stay in sync. Transport Pro QuickBooks Online Integration Transport Pro integrates with QuickBooks Online so billing and payments stay in sync. You keep billing and settling in Transport Pro. Invoices, payments, and vendor pay move between the two systems without file uploads or re-keying. This is a two-way integration with QuickBooks Online. The desktop edition of QuickBooks is a separate product and is not connected here. Setup is short: send Transport Pro your Company ID, connect an administrator account, and map income, expense, and item categories. After that, new bills and settlements flow on their own. Questions? Contact support@transportpro.net. Summary Invoices push to QuickBooks Online when you bill. Payments received in QuickBooks update the load balance in Transport Pro. Carrier and owner-operator settlements push as vendor bills. Existing customers, vendors, and codes can be linked during setup, or Transport Pro can create them as you go. Jump to Section: How the Sync Works Send Your Company ID Connect QuickBooks Online Initial Setup Billing and Settlement Codes Customers and Vendors Invoicing and Payments Vendor Payments and Settlements Rebilling Loads Disconnect How the Sync Works On setup, Transport Pro can match customers, vendors, billing codes, and settlement codes you already have in QuickBooks Online. If you are starting fresh, Transport Pro creates those records as you bill. You still bill loads in Transport Pro. Invoice information is pushed to QuickBooks Online in the background. When a payment is received in QuickBooks Online, it comes back to Transport Pro and the load balance updates. Customer balances stay accurate, so the Transport Pro credit check can keep using them. See Cash Receipts for how payments apply to open invoices. When you process pay for carriers or owner operators, that pay is pushed to QuickBooks Online as vendor pay. You then pay the vendor bill in QuickBooks however you choose, such as check or ACH. If the carrier is paid through a factoring company, the factor is included when the settlement is processed. Billing and settlement reports are available in either system, along with QuickBooks transfer logs that confirm what moved successfully. Send Your Company ID Before the connection can be turned on, Transport Pro needs your QuickBooks Company ID. That ID routes data between QuickBooks Online and your Transport Pro instance. Log in to QuickBooks Online. Click the gear icon at the top right. Under Your Company, click Additional info. Click Copy next to the Company ID. It is a 16-digit code. Email the code to support@transportpro.net. Support adds it to your instance. After the code is in place, continue to the connection steps below. Connect QuickBooks Online When the QuickBooks Online application is first enabled, administrators see a connection window the next time they log in to Transport Pro. The person who connects must also be a QuickBooks Online administrator. Click Connect to QuickBooks. You are sent to Intuit. Sign in with the QuickBooks administrator account. After a successful sign-in, Transport Pro shows a success message and returns you to your instance. Initial Setup After the connection succeeds, answer a few questions about how QuickBooks is organized. Every field needs a value. Freight and Fuel Income Account: Income account used when you sell freight and fuel to a customer. Settlement Expense Account: Expense account used when you pay vendors for services. Deductions Item Category: Product and Services category for deduction settlement items. Earnings Item Category: Product and Services category for earning settlement items. Reimbursements Item Category: Product and Services category for reimbursement settlement items. Billing Items Item Category: Product and Services category for billing line items. Item categories keep billing codes and settlement codes from colliding with each other. If QuickBooks already has matching categories, they appear in the drop-downs. Otherwise, create them in QuickBooks or click Create categories and let Transport Pro create them. Click Save when every field is set. These account and category choices are used when Transport Pro creates a new product or service, or when it links an existing one. You can still change a product's account or category inside QuickBooks later. To edit the Transport Pro settings, go to Administration > Manage System Settings > Main Configuration Settings > Quickbooks Settings. Important: Once you see the success message and finish initial setup, the integration is live. Loads you bill from that point forward feed QuickBooks Online. Loads already billed in Transport Pro stay where they are unless you rebill them. See Rebill a Load. Billing and Settlement Codes Products and Services in QuickBooks Online are billing codes and settlement codes in Transport Pro. They sync when you add or edit a code, and when you bill or rebill. For how codes are created in Transport Pro, see Billing and Settlement Codes. A new code that does not already exist in QuickBooks is created there automatically. If the same code already exists, Transport Pro links to it when the category matches and the name matches exactly, including letter case and spaces. "Layover" and "Lay Over" are treated as two codes. Transport Pro does not overwrite an existing QuickBooks item. Edit the Transport Pro code if you want it to match going forward. You can also link a Transport Pro code to a specific QuickBooks product before you bill. Open the billing or settlement code, enter the QuickBooks Online link, and save. That uses the exact QuickBooks ID and name, and it avoids a duplicate you would otherwise merge later. If you skip the link, Transport Pro still sends the item and files it under the category you chose in initial setup. Customers and Vendors Customers, broker carriers, and owner operators sync when they are created or edited. The first time Transport Pro sends a record, it creates a new customer or vendor in QuickBooks. If that customer or vendor already exists, merge the new record with the existing one in QuickBooks. The name Transport Pro sends includes the Transport Pro ID as a suffix so the names do not collide. Updates go across when you bill, rebill, or save the record. To skip the merge, link the Transport Pro record to the existing QuickBooks customer or vendor before anything is sent. You can point more than one Transport Pro customer at a single QuickBooks customer or vendor. On an owner operator, customer, or carrier profile, use the QuickBooks Online Link field. It suggests matches as you type. Pick the record to lock it in. Saving can also ask whether to update the QuickBooks record. Related setup guides: Add a Customer, Add Broker Carriers, and Owner Operator Profiles. Invoicing and Payments Customer invoices are created by the normal billing process. Go to Billing > Load Queues > Freight Bill Processing Queue, select loads that are Ready to Bill, and click Send to Customer. The same invoice is in QuickBooks within about five minutes. See Bill a Load for the rest of the billing steps. When the invoice is marked paid in QuickBooks, the load balance in Transport Pro updates within a few seconds. You do not mark the load paid again in Transport Pro. You can confirm the push in three places: Right after Send to Customer, Transport Pro reports that the loads were successfully processed, or it explains the problem. On the load summary, the information box shows QuickBooks invoice activity, including the QBO invoice number. The balance updates when QuickBooks marks the invoice paid. Go to Reports > Operational Reports > QBO Invoice Transfer Report for a log of what was sent, what succeeded, and why a row failed. Vendor Payments and Settlements When a load is marked Ready to Bill, Transport Pro creates pending settlements. Settlement sync covers broker carriers and owner operators, which QuickBooks treats as vendors. Company driver payroll stays in Transport Pro and is not pushed as a QuickBooks vendor bill. See Process Settlements. The push happens when you process the settlement: For a broker carrier, the pending settlement and any factoring company tagged on the carrier profile go to QuickBooks. Check the carrier's payment information before you process so the factor is tagged. For an owner operator, the pending settlement goes to QuickBooks when you process it. Transport Pro creates a vendor bill that you can add to until it is paid. The next pending settlement creates a new vendor bill. If an open bill's balance drops below zero, QuickBooks issues a vendor credit tied to that bill. The credit can shrink as more items are added. While the integration is on, Void is disabled on settlements. To correct pay, rebill the load in Transport Pro and let the change flow to QuickBooks. On the load summary, Settlement Entries shows the transfer status. Transferred is the date the settlement was last sent, including rebills. Transfer Message shows Success, a detailed error, or Voided. You can also run Reports > Operational Reports > QBO Settlements Transfer Report. Processed settlements still appear on Settlements > Reports > Completed Settlements Report, including what you paid an account or factoring company. Rebilling Loads When you rebill a load, Transport Pro updates the existing QuickBooks customer invoice for that load, even if the invoice was already paid. Each load stays mapped to one customer invoice. After QuickBooks marks the load paid, the remaining balance in Transport Pro updates. If a paid invoice is rebilled for a smaller amount, QuickBooks creates a customer credit for the difference. Pay adjustments land in the Pay Adjustments Queue in Transport Pro. After that queue is processed, the adjusted pending settlements show up on the current vendor bill or credit in QuickBooks. See Rebill a Load. Disconnect You can disconnect at any time. Go to Administration > Manage System Settings > Main Configuration Settings > QuickBooks Setup and click Disconnect QuickBooks Online. Data stops flowing immediately for every user on that Transport Pro instance. ## Transport Pro Rebill a Load - URL: https://www.transportpro.net/support/rebill-a-load/ Rebill a load in Transport Pro to update rates or accessorials, regenerate the customer invoice, and resend it to the customer or factor. Watch video tutorial Transport Pro Rebill a Load Transport Pro allows billing users to easily rebill a load, if needed. For example, let's say you billed a load, but then two weeks later there was a change to the rate and you need to makean update, or add an access ori al charge. Summary This guide covers Rebill a Load in Transport Pro. Use the sections below to follow the workflow step by step. Jump to Section: Rebill a Load Rebill a Load Introduction Transport Pro allows billing users to easily rebill a load, if needed. For example, let's say you billed a load, but then two weeks later there was a change to the rate and you need to makean update, or add an access ori al charge. Transport Pro allows you to regenerate an in voice for your customer, and then send that updated invoice directly to the customer, or to your factoring company. You can do this with just a few clicks. This guide will walk you through there billing processes step by step. Rebill a Load To rebill a load, the first thing you will need to do is get yourself to the load summary screen for the load you need to rebill. Note: To pull up the desired load, you can either use the “Quick Launch” tool or you can do asearch loads function (Load Management > Search Loads).So your screen should look like this: Next, click the “Unlock Load For Rebill” link in the upper right hand corner of the screen. The system will ask you if you’re sure, say OK. Note: When you click this link, the lock icon will turn from yellow to green. Green tells youthe load is unlocked, and you can now make any desired edits. Now, you can click the “Edit Load Information” link in the upper right hand corner to edit theload. Note: You must unlock a load for rebill in order tomake any changes to the load; You can’tedit a locked load. So, although you will typically be using the rebill function to do a true rebill,you may find yourself in a scenario where a mistake was made on the dispatch record, or an address was entered incorrectly, and you need to update it. You will still have to unlock theload for rebill to make ANY changes to a locked/billed load. For this example, let’s edit the load, and add detention to it. You can make any edits youwant. Once you have made the necessary changes, you will check the “Re-Bill Load” check box.When you check this box, the system will automatically check the “Send New Bill” box directly below the rebill load box because the system assumes that since you made a change to therate, an updated invoice needs to be generated and sent.If you just made an internal edit (i.e. maybe you needed to edit something on the dispatch record, and you don’t actually need to send a new bill to the customer), then you’ll want tomake sure that the “send new bill” box is not checked. Click “Save Record.” Once you click “Save Record” you will land back on the Load Summary page. You will notice that the load is locked again, and that the system generated an updated invoice, and placed itin the “File History” section of the load. The load then gets dropped into the freight bill processing queue, so you can regenerate the billing packet and send it out with the updated freight bill.Go to Billing > Load Queues > Freight Bill Processing Queue. Check the box out to the right ofthe re billed load, and click the “Send to Customer” button. If you bill the customer directly, then you have just sent the updated packet out, and successfully re billed your customer.If it is set up to go to your factoring company, then the updated packet lands back in the factoring transfer queue, and you can send it to your factoring company. Just like you didwhen you initially billed the load. There is one last step to completing the re billing process, and that is to approve the load inthe “Pay Adjustments Queue.” Go to Settlements > Pay Adjustments > Pay Adjustments Queue. You will see a list of loads that have been re billed here. To review the adjustments, click the “Adjust” icon out to the right. On the next screen, you will see a breakdown of the historical settlements entries as well asthe expected rebill entries. Review the adjustment(s) for accuracy, and then click “Save” to approve it, and push it over to settlements. Note: You will see an option here to “waive” the adjustment.” You would only check that boxif you did not want to accept the suggested adjustment amount and push it through. Note: Recall, whenever you bill a load in the system,it sets up the pending settlement entries. So, whenever you rebill a load, the system will make adjustments to those settlements if necessary. Re billed loads get sent to the “Pay Adjustments Queue”. If youmade a change to the bill, then it’s likely that there’s also a change on the settlements side.So the system makes the adjustment(s) and then places those adjustments in the Pay Adjustments Queue for review. Someone must come into this queue and review/approve the adjustment(s) to clear it out of this queue.The settlement adjustment(s), if any, will then get pushed over to the appropriate settlement.This is ALWAYS the last step of the rebill process. Even if there wasn’t a change to the rate,or there are no settlement adjustments to be made, the load still gets dropped into this queue for review. You still need to clear it out of here.This completes the rebill process. You can always go back to the load and rebill it again, if needed.If you have any questions, or need assistance, please contact support@transportpro.net. ## Transport Pro Recurring Settlements - URL: https://www.transportpro.net/support/recurring-settlements/ Add and search recurring driver deductions, earnings, and reimbursements in Transport Pro, including companion codes for garnishments. Transport Pro Recurring Settlements Recurring settlements automate deductions, earnings, or reimbursements—for example an automatic loan repayment from a driver’s settlement. You can set a cap and a recurrence pattern for a defined period. Summary Add a recurring settlement with status, account, code, type, rate, optional cap, start date, and recurrence pattern. Use companion codes for garnishments, then search and edit recurrences as needed. Jump to Section: Add a Recurring Settlement Add a Companion Code Search Recurring Settlements Add a Recurring Settlement Go to Settlements > Recurring Settlements > Add Recurring Settlement (menu path may vary slightly by installation). Status: Active (running), Hold, or Complete (finished). Account Name: Required—the driver or account receiving the deduction, earning, or reimbursement. Existing accounts autocomplete as you type. Driver / Tractor / Trailer: Optional. Useful for fleet owners (settlements split by tractor) or insurance tied to a tractor. For a single owner-operator who slip seats, omit the truck so you do not have to update it when equipment changes. Code: Settlement code that appears on the settlement. Must already exist (see billing and settlement codes). The code’s rate drops in and can be overridden. Type: Deduction, earning, or reimbursement. Create initial entry?: Check to push through immediately. Available only before the first save. Rate: Flat rate, or percentage when recurrence is Per Settlement (Gross) or Pay Per Settlement (Net). Cap amount: Optional maximum (for example stop deductions after a $1,500 loan is repaid). Start date: When the recurrence begins. Recurrences are not retroactive—if you enter after the start date, check Create initial entry to push the first occurrence. Recurrence pattern: Time schedule (daily/weekly/monthly/yearly with end date or occurrence count), per load, or per settlement. Comments: Optional internal or external notes. If you do not need a companion code, click Save Record. Add a Companion Code Companion codes are optional and typically used for garnishments—for example a $100 weekly deduction with a matching $100 reimbursement showing payment to the IRS. Companion Code: Must already exist as a settlement code. Companion Code Type: Deduction, earning, or reimbursement. Companion Method: Flat or percentage. Companion Amount: Amount for the companion entry. Companion Default Account: Driver or vendor (for example IRS). Add vendors under Settlements > Settlement Vendors > Add New Vendor if needed. Click Save Record when finished. Search Recurring Settlements Go to Settlements > Recurring Settlements > Search Recurring Settlements. Enter criteria (account name, settlement code, and so on) and click Search. Open the ID to edit the recurrence, or use the Status Pay/Bill Name link to open the related profile. ## Transport Pro Safety - URL: https://www.transportpro.net/support/safety/ Manage fleet safety in Transport Pro with driver, tractor, and trailer records, uploaded compliance documents, and safety reports. Watch video tutorial Transport Pro Safety This guide shows you how to navigate and use all of the safety tools, features and reports in Transport Pro. All of the safety information lives on the driver, tractor and trailer records in Transport Pro. Summary This guide covers Safety in Transport Pro. Use the sections below to follow the workflow step by step. Jump to Section: Driver RecordsTractor RecordsTrailer RecordsReports Driver Records Introduction This guide shows you how to navigate and use all of the safety tools, features and reports in Transport Pro. All of the safety information lives on the driver, tractor and trailer records in Transport Pro. This includes information you enter as well as any documentation you have uploaded against a driver or equipment profile.All driver and equipment profiles are found under the “Drivers/Equip” tab in Transport Pro.You can think of this as the “Safety” tab. Here you will see how to add and search for drivers,tractors, and trailers. Driver Records Let’s start by looking at the Driver Information screen. Below is a screenshot of what it looks like to add or edit a driver profile. You can see several fields on here pertaining to safety, suchas CDL expiration, physical due date, review date, and more. Note, only drivers with an“active” status can be dispatched. So if a driver quits, or gets fired, someone in safety will want to update the status, so that they’re not available for dispatch. Note: These safety items will drive advanced and pastdue notification on the dispatch record. So, you’ll be able to see, for example, when a driver’s CDL is about to expire. Themore information you have, the better. You can add/edit information here at any time. Tractor Records Once you have added a driver to the system, or when you’re done editing a profile, you will land on the “Driver Summary” screen. It looks like this: From this page, there are a few “safety” sections, where you can add and manage driver training/certifications, violations, and upload driver qualification files. Scroll down a bit andyou’ll see these sections. Note: You can upload and manage all of your documents in Transport Pro. For example, you probably want to upload copies of CDLs, applications, drug tests, etc. You can easily add,edit, or delete any certifications, violations, or files at any time. Tractor Records Very similar to the driver profile, the tractor profile allows you to enter important safety information and dates as well as upload any documentation that you would like to keep onfile.Below is a screenshot of the Tractor Information screen. You can see that there are several fields pertaining to safety such as tag expiration s, last and next service dates, etc. Note thatthe tractor must be in an “active” status in order to dispatch. If the truck breaks down and ends up in the shop, or there’s some other safety issue with it, a user can change the status and it won’t be available for dispatch. Note: These safety items will drive advanced and pastdue notification at the time of dispatch. So, you’ll be able to see, for example, when the next inspection is coming up due.The more information you have, the better. You can add/edit information here at any time. Once you have added or finished editing a tractor profile, you will land on the “Tractor Summary” screen. It looks like this: From this screen there are some “safety” sections, where you can add and manage tractor permits/certifications as well as upload any documentation that you wish to keep on file for the piece of equipment. Trailer Records If you scroll down a bit on this screen, you will see these sections. Note: You can upload and manage all of your documents in Transport Pro. For example, youmay wish to upload a bill of sale, or inspection report and keep that on file with the truck. You can add or edit information here at any time. Trailer Records Just like the driver and tractor profiles, there is a place to manage safety information for your trailers and keep any documentation on file.Below is a screenshot of the Trailer Information screen. You can see that there are several fields pertaining to safety such as tag expiration s, last and next service dates, etc. Note thatthe trailer must be in an “active” status in order to dispatch. If the trailer is inactive or put on ahold then it won’t be available for dispatch. Note: These safety items will drive advanced and pastdue notifications at the time of dispatch. So, you’ll be able to see, for example, when the next inspection is coming up due.The more information you have, the better. You can add/edit information here at any time. Reports Once you have added or finished editing a trailer profile, you will land on the “Trailer Summary” screen. It looks like this: From this screen there are some “safety” sections, where you can add and manage trailer permits/certifications as well as upload any documentation that you wish to keep on file for the piece of equipment.If you scroll down a bit on this screen, you will see these sections. Note: You can upload and manage all of your documents in Transport Pro. For example, youmay wish to upload an inspection report and keep that on file with the trailer. You can add oredit information here at any time. Reports There are a few different safety reports to help you visualize the safety health of your business, and to help you catch things before they expire.Let’s start with the “Safety Summary” report. This is found under Reports > Operational Reports > Safety Summary. Here’s a screenshot of the report: From here, you can use any desired filters, or just click “Search” to see all safety items for all drivers and equipment. You can see that this report shows you driver, tractor and trailer IDs,along with expiration dates for CDLs, tags, inspections, etc. Note: If a value says “not set” that means that no information has been entered for that item.If you wish to monitor that safety item, someone should enter a valid date in that field on the record. If a date shows in red that indicates the item is past due, and if it’s in orange that indicates the item is coming up due. The next report to review is the “Driver Certification/Training Report.” This report is found under Reports > Operational Reports > Driver Training/Certification Report. Here is a screenshot of the report: Recall, there is a section on the Driver Summary page, where you can record driver training/certifications. If you have entered any information on the profiles, it feeds this report.This way you can run the data in a report format, and say for example, “show me all the drivers in the system who have a Pro Tread certification.” The last report to review is the “Driver Violations” report. This report is found under Reports > Operational Reports > Driver Violations. Here is a screenshot of the report: Recall, there is a section on the Driver Summary page, where you can record driver violations. If you have entered any information on the profiles, it feeds this report. This wayyou can run the data in a report format, and say for example, “show me all the drivers in the system who have a speeding violation.” This covers the safety features and reports in Transport Pro. If you have any questions,please contact our support team at support@transportpro.net. ## Transport Pro Sales Floor Module - URL: https://www.transportpro.net/support/sales-floor-module/ Manage sales accounts and sales floors in Transport Pro to organize freight sales teams, track accounts, and support brokerage growth. Transport Pro Sales Floor Module The Sales Floor module organizes sales people into floors and teams, then tracks leads, accounts, opportunities, and follow-up activities. Set up the floor structure first. A sales person needs an active Transport Pro user account before you can add them to a team. Summary Build floors, teams, and sales people under Sales > Manage Settings > Manage Sales Entities. Set dispositions and inactivity thresholds, then upload or add leads. Promote a lead to an account, claim it, add an opportunity, and schedule the next activity. The lead ticker at the bottom of the screen offers unassigned leads. Jump to Section: Floors, Teams, and People Dispositions and Past Due Thresholds Add Leads Promote, Claim, and Schedule Floors, Teams, and People Go to Sales > Manage Settings > Manage Sales Entities. Add a Sales Floor Click + New in the Sales Floors column. Click the edit icon next to New Sales Floor. Change the name. Click outside the box. The floor is saved. Add a Sales Team You need at least one sales floor first. Click the sales floor the team should sit under. Teams for that floor appear. Click + New in the Sales Teams column. Click the edit icon next to New Sales Team, rename it, and click outside the box. Add a Sales Person The floor and team must already exist, and the person must have an active Transport Pro user account. Click the sales floor, then the sales team. Click + New, or click an existing name to edit that person. Pick the user from the Sales Person suggestion box. Phone and email fill in from the user record. Choose an access level. Click Save. Access Levels Sales Person: Can claim leads. Team Leader: Everything a sales person can do, plus reassign leads to other sales people. Floor Manager: Everything a team leader can do, plus reassign leads to other teams on their floor. Sales Admin: Everything a floor manager can do, plus manage user accounts and unrestricted access to the sales system. Dispositions and Past Due Thresholds Manage Dispositions A disposition is the outcome of an activity, and it suggests the next step. When someone completes an activity, a next-activity box opens with that suggestion already filled in. The sales person can change it. Go to Sales > Manage Settings > Manage Dispositions. For example, a Call can have several dispositions. If the call is marked Left Voicemail, the default next action can be another call in 2 days. To add a disposition: Click + Add Disposition next to the activity type. Name the disposition. Select the next action. Enter how many days until that next activity. Click Save Record at the top of the page. Past Due Thresholds Go to Sales > Manage Settings > Manage Inactivity. Rows are lead or account types. Columns are statuses. The number where they meet is how many days of inactivity pass before that lead or account is past due. A blank cell is never past due. In the example below, a Customer in Qualified status is past due after 2 days. Click the cell. Enter the number of days. Click Save Record. Add Leads Upload a Spreadsheet Go to Sales > Leads & Accounts > Upload Leads. Download Download Template .csv from that page and fill it in before you upload. Browse to the spreadsheet. Select Type, Stage, and Lead Source. Choose who the leads are assigned to, then upload. Unassigned / None: Any sales person can work these leads. Sales Floor: A drop-down of floors you can access. Anyone on the selected floor can see the leads. Sales Team: A drop-down of teams you can access. Anyone on the selected team can see the leads. Sales Person: A suggestion box of sales people you can access. Note: Which assign-to choices you see depends on your access level. The spreadsheet needs a header row with these columns: Company Name, Initial Contact, Contact, Title, Phone, Email, Website, Address, Address 2, City, State, Zip, Customer ID, Broker ID, Location ID, and Description. Add a Lead by Hand Go to Sales > Leads & Accounts > Add Lead. Fill in the form. Yellow fields are required. Click Save Record. The Lead Profile Summary opens. Promote, Claim, and Schedule Promote a Lead to an Account Open the Lead Profile Summary and click Promote to Account in the top right. An opportunity can be added only after the lead is an account. Claim a Lead or Account The first time you open a lead, it locks for 10 minutes while you decide whether to claim it. Nobody else can open it during that lock. After you claim it, other sales people cannot open it. Team leaders, floor managers, and sales admins still can. On the Lead Profile Summary, click Claim Lead in the top right. Create an Opportunity After the lead is an account, an Opportunities section appears on the summary. Click + Add Opportunity. Probability and Amount accept numbers and decimals only. Schedule an Activity On the lead or account summary, click + Add Activity in Current Activities. The Contact and Opportunity drop-downs list only contacts and opportunities you have already created. Lead Ticker The lead ticker scrolls along the bottom of the screen. It shows leads that are unassigned, assigned to your sales floor, or assigned to your sales team. Click a lead and it locks for 10 minutes while you decide whether to claim it. ## Transport Pro Samsara Routing & Document Integration - URL: https://www.transportpro.net/support/samsara-routing-document-integration/ Integrate Samsara with Transport Pro: send dispatch routes to the ELD app, track status updates, and index driver documents to loads. Transport Pro Samsara Routing & Document Integration Transport Pro integrates with Samsara routing and document workflows. Operations users can send dispatch information to drivers in the Samsara app; drivers can accept the load, update their dispatch status, and send paperwork directly to the load in Transport Pro. The integration can also support messaging, real-time locations and hours of service (HOS), and odometer readings for customers using preventative maintenance. Starting from scratch? Email support@transportpro.net. Summary Configure each driver's ELD Type and ELD ID, send the route with Send Dispatch to ELD, follow the driver's Samsara workflow for arrivals and departures, watch status and location updates in Transport Pro, and use Samsara document upload so paperwork indexes to the load (or Imaging if mislabeled). Jump to Section: Setup in Transport Pro Send Dispatch to ELD Driver Workflow in Samsara Status & Location Updates Document Indexing Setup in Transport Pro Before the integration works, set up each driver profile. Select Samsara from the ELD Type drop-down, then enter the driver's username in ELD ID. That ID is the username the driver uses to log into the Samsara app, and it is case-sensitive. Save the record when finished. For driver profile setup, see Company Driver Profiles or Owner Operator Profiles. Send the Dispatch Information from Transport Pro After driver profiles are set up, the dispatch screen includes Send Dispatch to ELD. Check that box when you dispatch the driver, then save the record. That sends the dispatch/route information to the driver in the Samsara app. Note: Only route/dispatch information is sent to Samsara—not pay. To send pay details to owner operators, email the PDF dispatch in addition to sending the route to the app. How the Driver Navigates the Workflow in Samsara After you send the route, the driver sees a new-route notification in the Samsara app. They can tap See New Assignment or open the orange Routes button to view the assignment. Opening the assignment shows the stop details inside Samsara. Note: Special instructions/directions and HOT Comments entered on the load in Transport Pro transfer to the app for the driver. Blue buttons at the bottom of the screen prompt the driver to log arrival and departure at each stop. How Status & Location Updates Appear in Transport Pro As drivers log arrival and departure in Samsara, those updates flow back to Transport Pro on the dispatch status and in/out times. Location pings also update while the driver is in transit. Both status and location updates appear on the Freight Operations Dashboard and in Track & Trace. Important: Each stop must have in/out times entered, and those dates/times cannot overlap. Samsara Document Indexing Integration Drivers can also send paperwork directly to the load in Transport Pro, so back-office staff do not have to index every document manually. In the Samsara app, tap the purple Documents button, or use submit new document inside a shipment. The driver takes a picture of the document and selects a document type from the list in the app. Important: The document type selected in Samsara must match the document type in Transport Pro. Administrators can manage document types in the Samsara app if needed. After choosing a type, the driver enters the Transport Pro Load ID and taps Submit. The document attaches to that load so billing can proceed. Note: If a document is mislabeled or the type name does not match, it lands in Transport Pro's Imaging module for review and correct indexing. Check Imaging > Image Indexing daily for mislabeled documents. See Imaging. Questions about this integration, or need it set up? Contact support@transportpro.net. ## Transport Pro Set Up Chart of Accounts - URL: https://www.transportpro.net/support/set-up-chart-of-accounts/ Search and understand Transport Pro’s chart of accounts nesting, then add new GL accounts with parent, category, and security settings. Transport Pro Set Up Chart of Accounts Transport Pro’s Chart of Accounts keeps revenue, liability, expense, asset, and equity accounts organized. A default chart is included for a simpler start. If you prefer your own chart, a Transport Pro administrator can help organize and enter accounts during setup. Questions: support@transportpro.net. Summary Search the chart of accounts, learn how nesting and account series (assets, liabilities, freight revenue, load expenses) work, then add a new account with number, description, status, category, parent, contra, and security groups. Jump to Section: Search Chart of Accounts How Accounts Are Structured Add an Account Search Chart of Accounts Go to Accounting > Chart Of Accounts > Search Chart of Accounts. Enter filters if you want, or click Search with no filters to list accounts. Results list the accounts used for load sales, settlements, and other activity that posts to the general ledger. How Accounts Are Structured Transport Pro requires account numbers and uses chronological nesting to categorize accounts. For example, if Cash is account 10, related cash accounts nest under that umbrella. Account types are also grouped by number series. For example, groups 10–19 can be assets and 20–29 liabilities. The 30 series is set up for Freight Revenue. When a load is billed from the front end, those transactions post into the 30 series. The 40 series is designated for load-related Expense accounts. Load expense transactions transfer to the general ledger in that series. Note: Comparing the 30 series (freight revenue) against the 40 series (load expenses) makes it easier to see load profits versus losses. Load sales transactions also generate based on the carrier type dispatched. For example, Owner Operator freight revenue posts into the corresponding 30 series group when an owner operator is dispatched. Add an Account To add a new account, click Add New Account in the upper left of the Chart of Accounts page. Account Fields Account Number: Required. Use a number that fits the series—for a new Cash account, start with 10 (for example, 10-0-3000). Description: Enter the account title. Account Status: Active or Inactive. Accounts cannot be deleted; inactive blocks access and editing. Category: Select the correct account category. Parent Account: Enter the parent number so the new account nests correctly (for 10-0-3000, the parent is 10-0). As you type, matching parents appear. With no parent, the system creates a new top-level account. Contra Account: Choose the option your accountant requires for this account. Security Groups: Check the groups that should see this account. If none are selected, the account will not appear on reports. Important: Click Save Record before exiting the window. If you do not assign a security group, the account will not show on any reports. If you have questions about the chart of accounts, contact support at support@transportpro.net. ## Transport Pro Set Up Manage Look Up Tables - URL: https://www.transportpro.net/support/set-up-manage-look-up-tables/ Set up and manage Transport Pro lookup tables so dropdowns across your TMS include tractor/trailer makes, warranties, and compliance items. Watch video tutorial Transport Pro Set Up & Manage Look Up Tables Lookup tables store the values that appear in drop-down menus throughout Transport Pro. Add items such as driver medical options, log violation types, and warranties so users can select them instead of typing them each time. Tractor Makes, Trailer Makes, and Trailer Types are required. Enter those three before you start adding equipment. Questions? Contact support@transportpro.net. Summary Open Administration > Manage Lookup Tables, choose a table such as Tractor Make, and search. Use Add New to insert a value, then click Save on that row. Repeat for every value you need in that drop-down. Jump to Section: Open Lookup Tables Add Lookup Values Open Lookup Tables Go to Administration > Manage Lookup Tables. A search window opens. Choose the table from the Table drop-down. Tractor Make is shown below. Click Search. Note: You must enter Tractor Makes, Trailer Makes, and Trailer Types. Other tables, such as driver medical information, log violation types, and warranties, are optional and can be filled in as you need them. Add Lookup Values After you search, saved values for that table appear in the results list. Click Add New in the upper left, above the list. The label matches the table you selected, such as Add New Tractor Make. Type the new value in the box under the Content column. Click Save on that row. Repeat for each additional value. Saved values show up in the matching drop-down elsewhere in Transport Pro. For a walkthrough of how those drop-downs are used, watch How to Customize Drop down Values. ## Transport Pro Split Dispatch - URL: https://www.transportpro.net/support/split-dispatch/ Set up split dispatches and team drivers in Transport Pro, including drop-trailer legs and recommended flat-rate pay on freight loads. Transport Pro Split Dispatch Transport Pro supports split dispatches—for example when one driver moves a load from A to B and another continues from B to C (team drivers), or when the customer still wants one invoice for a multi-truck move. This guide assumes the load and any stopoffs are already entered. See also Load Stopoffs. Summary From Load Summary, add a dispatch for each leg, mark stop locations and drop-trailer when needed, prefer flat-rate pay for splits, then add the second leg so the incomplete-dispatch warning clears. Jump to Section: Add a Split Dispatch / Team Drivers Add the Second Leg Pay Notes for Split Loads Add a Split Dispatch / Team Drivers Open the load on the Load Summary screen. Scroll to Dispatch History and click + Add Dispatch. In Edit Dispatch, enter information for driver A. If driver A drops the trailer for driver B, check Drop this trailer? In Dispatch Information, check the correct origin and destination stops for this leg. For example, driver A may run origin to a stopoff and drop the trailer there. Fill all yellow (required) date fields, then click Save. Note: To split payment between drivers, flat rating is strongly recommended. If you normally pay a percentage, convert each driver’s share to a flat amount. Flat rating is especially easier when more than two dispatches are on the load. Add the Second Leg After the first leg appears in Dispatch History, click + Add Dispatch again for driver B. Note: After the first leg, a yellow warning may appear in Dispatch History because only part of the route is covered (for example origin and stopoff). That warns you still need to move the load from the stopoff to the consignee. The warning clears after you add the second leg. Enter driver B’s information. The system should auto-check the remaining locations (for example stopoff to consignee). Flat-rate pay is recommended again. Complete required yellow fields and save. Both legs then appear in Dispatch History. Pay Notes for Split Loads Flat rate gives the most flexibility to split freight and fuel between trucks. If you pay by percentage or per mile with multiple dispatches, the system divides not only freight but also accessorials (fuel, detention, and so on) by the number of dispatches. For example, two dispatches divide the total by two. ## Transport Pro Truck Order Not Used (TONU) - URL: https://www.transportpro.net/support/truck-order-not-used-tonu/ Bill a customer for TONU in Transport Pro, update dispatch type and pay, and pass truck-order-not-used charges through to settlements. Watch video tutorial Transport Pro Truck Order Not Used (TONU) Transport Pro makes it straightforward to record a truck order not used (TONU). You bill the customer on the load, update the dispatch so reporting, miles, and pay are correct, then let TONU pay flow to settlements when you mark the load ready to bill. Questions? Email support@transportpro.net. Summary Add a TONU billing code on the load line items (and zero out line haul/miles as needed), set Dispatch Type to TONU so status becomes Delivered and miles clear, then adjust driver or carrier pay with Manage so the payout reaches settlements. Jump to Section: Bill a Customer for TONU Update the Dispatch for TONU Update Dispatch Pay Bill a Customer for TONU If you have a TONU scenario, you typically bill the customer for it. On the Load Information screen, go to the Line Items section. Select your TONU billing code from the drop-down and enter the amount to charge. Zero out the line haul amount and miles, or adjust them so the invoice looks the way you want. Note: For the full billing workflow after the load is ready, see Bill a Load. Update the Dispatch Record to Reflect a TONU Besides billing the customer, update the dispatch so reporting, miles, and pay to the driver or carrier are correct. On the dispatch record, select TONU from the Dispatch Type drop-down. Selecting TONU automatically: Changes the dispatch status to Delivered. Zeros out the miles on the dispatch. Important: Mark TONU dispatches as Delivered, not Canceled. Settlements and reporting depend on that status—do not cancel TONU loads. Update Dispatch Pay Review and update pay to the carrier or driver. Most often you zero out dispatch pay because there is no line haul, then use the Manage link on the dispatch form to add the TONU payout. Note: The Manage screenshot below shows a broker carrier dispatch; company-driver pay works the same way from Manage. After you save TONU driver/carrier pay, it displays on the dispatch. Items added with Manage pass through to the driver or carrier settlement. When you mark the load ready to bill, the customer is invoiced for the TONU and the pay flows to the settlement. If TONU pay was missed on the dispatch, it can still be added directly on the settlement. See Process Settlements. That completes the TONU process. Questions? Contact support@transportpro.net. ## Transport Pro Trucker Tools Integration - URL: https://www.transportpro.net/support/trucker-tools-integration/ Order Trucker Tools tracking from Track & Trace in Transport Pro and view automatic carrier location updates in your TMS. Transport Pro Trucker Tools Integration Transport Pro integrates with Trucker Tools to automate carrier tracking. You can order tracking from Transport Pro and receive automatic location updates in the TMS, so you do not have to work from two separate systems. This guide shows how to order tracking and how updates appear once the carrier accepts. Questions or ready to enable the integration? Contact support@transportpro.net. Summary Provide your Trucker Tools API key and Partner ID to enable the integration, order tracking from Track & Trace on the Freight Operations Dashboard, then review automatic location updates on the map, location list, and Last Location column. Jump to Section: Setup Requirements Order Tracking Automated Updates Setup Requirements To enable the integration, Transport Pro needs: Your API Key Partner ID Your Trucker Tools representative provides these values. Send them to support@transportpro.net to have the integration turned on. Order Tracking From Transport Pro Once the integration is enabled, the Trucker Tools logo appears on the Track & Trace screen. Open Track & Trace from either the Planned Loads or Dispatched Loads section on the Freight Operations Dashboard. Click the Trucker Tools logo to open the Load Tracking Service window. Enter the required information (such as the driver cell phone number), then click Submit Order. As soon as you submit, the order is sent to Trucker Tools. See the Automated Updates in Transport Pro After tracking is requested and the carrier accepts, tracking begins. By default, location updates flow into Transport Pro every 15 minutes. Updates appear in the Track & Trace window. View pings on the map, or click Show Locations to see them in a list. Location updates also appear in the Last Location column in the Planned and Dispatched Loads sections of the Freight Operations Dashboard. Questions about Trucker Tools, or ready to get started? Contact support@transportpro.net. ## Transport Pro View, Void & Print Checks - URL: https://www.transportpro.net/support/view-void-print-checks/ View, void, and print settlement checks in Transport Pro, change check numbers, and use the Unvalidated Checks Report for driver pay. Transport Pro View, Void & Print Checks Transport Pro lets you view, void, and print checks while keeping records organized. This guide covers searching check details, changing check numbers, voiding checks, printing settlement checks, and using the Unvalidated Checks Report. Questions: support@transportpro.net. Summary Search existing checks, open Check Summary to review or change a check number, void a check (or add a manual void), print from the Settlement Check Print Queue, confirm or requeue prints, and recover checks that did not reach cash reconciliation via the Unvalidated Checks Report. Jump to Section: View Existing Check Details Void a Check Manually Void a Check Print Checks Unvalidated Checks Report View Existing Check Details Go to Accounting > Checking Accounts > Checks > Search Checks. Filter by status, bank account, payee, check number, amount, dates, description, GL account, cleared status, and more, then click Search. Results show general information such as amount and date written. Click the check number to open more detail. The Check Summary window shows check status, number, amount, description, dates, GL account, bank details, and items paid with the check. To change the check number, click Change Check Number. The field becomes editable—update it, then click the green icon next to the field to save. Void a Check On the Check Summary screen, click Void This Check. Voiding reverses the accounting transactions and the paid status, putting a balance back on the items the check paid. Important: You cannot void a check that has already cleared with the bank. If the check was used on a settlement and has not cleared, the system may instruct you to void the settlement instead. Manually Void a Check Use a manual void when you misplace a check and later need to void that check number in the system. Go to Accounting > Checking Accounts > Checks > Add Manual Voided Check. Complete the Add Voided Check form. Yellow fields are required. Check Status is Voided and Manual Check shows “Yes, hand voided.” Enter check type, number, date written, description, amount, and checking account, then click Save Record. Print Checks Go to Settlements > Print Queue > Settlement Checks. Note: Turn off your pop-up blocker so the check PDF can open. The Settlement Check Print Queue lists checks ready to print. Filter by checking account or account type if needed. Enter or edit the check number for each row, select the checks to print, and click Print at the bottom of the page. Note: If you need a specific check template, contact a Transport Pro administrator to set it up. After you click Print, the system builds a PDF of the selected checks. Open or save the file and print. You are then directed to the Check Confirmation page. You must take one of these actions: Click Save Record to confirm the checks printed correctly. Check Requeue / Cancel for any check that printed incorrectly (for example, upside down), then click Save Record. Important: Requeue/Cancel voids that check number and returns the check to the print queue. If you do not click Save Record after confirming or requeueing, the checks will not reach the Cash Reconciliation queue. Unvalidated Checks Report After you confirm printed checks, they should appear in Cash Reconciliation. If they do not, open the Unvalidated Checks Report. It shows pending checks and lets you reprint or push already-printed checks into cash reconciliation. Go to Accounting > Checking Accounts > Checks > Unvalidated Checks Report. If the Check Number column shows Pending, the check has not printed. Check Reprint for that row and click Submit to send it back to the print queue. Pending checks do not offer a Has Printed option—only Reprint. If a check number is already displayed, you can select Has Printed and click Submit to send it to Cash Reconciliation, or choose Reprint if you need another copy. If you have questions about viewing, voiding, or printing checks, contact support at support@transportpro.net. ## Transport Pro Void a Settlement - URL: https://www.transportpro.net/support/void-a-settlement/ Void a settlement in Transport Pro and reprocess it when driver or carrier pay needs correction after a settlement was already completed. Transport Pro Void a Settlement Void Settlements in Transport Pro Transport Pro makes it easy to void a settlement. This guide details each step you need to take to void a settlement. Summary This guide covers Void a Settlement in Transport Pro. Use the sections below to follow the workflow step by step. Jump to Section: Void a SettlementReprocess a Voided Settlement Void a Settlement Void Settlements in Transport Pro Transport Pro makes it easy to void a settlement. This guide details each step you need to take to void a settlement. Void a Settlement Follow the path in the menu Settlements > Reports > Completed Settlements Report.A Completed Settlements Report window will open and prompt you to filter any preferred criteria.The system does require you to enter at least one type of search criteria. Based on your search criteria, a list of search results will populate. Click on the Settlement ID of the settlement you want to void.A Settlement Summary window will open.In the upper right-hand corner of the page click on the “Void Settlement” link. A box will pop up and ask you, “Are you sure you want to void this settlement?” As long as you still want to void the settlement, click “OK.” Reprocess a Voided Settlement Once you void a settlement, the system places the voided items back into pending settlements so that you can reprocess the settlements at a later time. To re-process the voided settlements, navigate back to the pending settlement detail screen for the correct account.To do so, follow the path in the menu Settlements > Process Settlements > Company Drivers OR Owner Operators (depending on who you need to settle). In this example, we'll re-process a settlement for a company driver. Find the correct account and click the “Settle” icon out to the right.A list of pending settlements will appear.Check the box out to the right of each item you want to include. Then, click “Approve.” ## Transport Pro Privacy Policy - URL: https://www.transportpro.net/privacy/ Read the official privacy policy for Transport Pro's transportation management software. Privacy Policy   We understand that privacy online is important to users of our systems, especially when conducting business. This statement governs our privacy policies with respect to those users of Transport Pro who visit our public website and those who register to use our online services. Information we collect We collect information to better serve our users. This may include what language you speak, which browser you use, user preferences, or what types of devices you use to access the Site, or other information. We use the information collected to deliver services, process payments, update our records, communicate with you about products and services, and generally maintain your accounts with us. We will retain your information for as long as your account is active, as needed to provide you services, to comply with our legal obligations, resolve disputes, and/or enforce our agreements. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at support@transportpro.net. We do not share, sell, trade, or rent your personal information to third parties except as described in this privacy policy. Many online services require registration and login to access. Because of this, we may collect first and last names, company name, billing contact information, a password and a valid email address. Therefore, at a minimum, we may require such necessary information during the registration process to establish your account and login. If you choose not to register and/or create an account with us, you may not be able to access all portions of our site or online services. Our Site and services are not intended for use by individuals under the age of 18, and we do not knowingly collect any personally identifiable information from individuals under the age of 18. We collect information in two ways Information you give us For example, when you setup user accounts you may supply personal information such as names, telephone numbers, and email addresses. Other information entered into the Site may include information about your Customers, Carriers, contractors and/or financial information. Information we get from your use of our systems As you use the site we utilize technology to track your system usage so that we may better understand how our users interact with the system and provide direct feedback to our technical team for future system updates. We may collect device information such as hardware model, operating system version, language, etc. We may associate these device settings with specific users of the Site or use similar web analytics tools. We may collect and store information (including personal information) locally on your device using web browser storage and application data cache. We use various methods of tracking user participation with the Site including multiple browser cookies, web beacons, mobile device IDs, or anonymous identifiers stored on your device. We may use cookies to track user traffic patterns and hold certain registration information. A cookie is a small data file that certain websites write to your hard drive when you visit them. We do not store passwords or any personal information about you in the cookies. Cookies are widely used, and most web browsers are configured initially to accept cookies automatically. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can still review the website if you choose to set your browser to refuse all cookies; however, in most cases you must enable cookies in order to establish an account and to fully participate in our Site and online services. We may also use log files so our server automatically recognizes the Internet URL from which you access our Site. We may also log your Internet protocol (“IP”) address for system administration and troubleshooting purposes. (An IP address indicates the location of your computer on the Internet.) We don’t link an IP address to any personally identifiable information.= How we use the information we collect We use all of the information we collect to provide, maintain, protect, and enhance the services offered by the Site. We respect your privacy and do not share the information collected with anyone outside of our organization other than vendors who may assist us in providing products or services to you. For example, online services may be provided via a third party cloud-based infrastructure, and payment processing may be completed with a third party vendor. We will not otherwise share, rent, trade, or sell any of your information. Please note, however, that this policy does not apply to third-party services such as a load boards you may select to push your loads to. While we may provide access to these services as a courtesy to you, those services may be subject to separate privacy policies, and you are encouraged to review their policies prior to participating in any third party services. We use information collected from cookies and other technologies to improve your user experience and the overall quality of our services. When you contact us we may keep a record of your communication to help solve any issues you may be facing. If you sign up for our services, we may use your name,trademark and/or logo in verbal, print, online, or other marketing or promotional activities designating you as one of our customers. We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy. Links to Third Party Websites This Privacy Policy only applies to information collected by us. This Privacy Policy does not apply to the practices of companies that we do not own or control, or employees that we do not manage. Any information you provide to, or that is collected by, a third party may be subject to the privacy policies of those third parties, if any. We encourage you to read such privacy policies of any third-party websites you visit. It is the sole responsibility of such third parties to adhere to any applicable restrictions on the disclosure of your personally identifying information, and we shall not be liable for wrongful use or disclosure of your personally identifying information by any third party. Information security We work hard to protect our systems and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. Nevertheless, we remind you that no security measure is perfect. In particular: We encrypt many of our services using SSL – Secure Sockets Layer. We review our information collection, storage and processing practices, including physical security measures and firewalls, to guard against unauthorized access to systems. We restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations. WHILE WE HAVE TAKEN COMMERCIALLY REASONABLE PRECAUTIONS TO SAFEGUARD YOUR PERSONAL INFORMATION, WE CANNOT GUARANTEE COMPLETE SECURITY BECAUSE COMPLETE SECURITY DOES NOT PRESENTLY EXIST ON THE INTERNET. YOU ACKNOWLEDGE THAT WE SHALL HAVE NO LIABILITY WHATSOEVER FOR DAMAGES OR LOSSES INCURRED BY YOU AS A RESULT OF DISCLOSURE OF YOUR PERSONAL INFORMATION TO OTHER USERS OF THIS SITE . YOU ALSO ACKNOLWEDGE THAT WE SHALL NOT BE LIABLE FOR ANY SECURITY BREACH THAT RESULTS FROM CAUSES OR EVENTS THAT ARE BEYOND OUR CONTROL (SUCH AS ACTS OF GOD, HACKING, TERRORISM, POWER OUTAGES, DEFECTS IN THIRD PARTY SECURITY PRODUCTS AND SERVICES, YOUR OWN ACTS OR OMMISSIONS, AND OTHER SIMILAR EVENTS BEYOND OUR CONTROL). To contact us about security concerns or questions, please e-mail us at support@transportpro.net. We are not liable for loss of passwords due to user carelessness. If you lose control over your password, you may lose control over your personally identifiable information. If you believe your password has been compromised, we recommend that you immediately change your password. For password help, please e-mail us at support@transportpro.net. Data Use after Acquisition If we or substantially all of our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, user information would be one of the assets that may be transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer may continue to use your personally identifying and non-personally identifying information as set forth in this Privacy Policy. However, if we undergo a merger or if our assets are purchased by another company, the new company’s privacy policy may govern the further protection, use, and disclosure of your personal information. California Residents California Civil Code Section 1798.83 permits California residents to request certain information regarding the disclosure of personal information to third parties for third party direct marketing purposes. We will not disclose your personal information to third parties for third party marketing purposes. To contact us about this policy, please e-mail us at support@transportpro.net or write to us at: Transport Pro Software, LLC Attention: Kenneth Kloeppel PO Box 430107 Big Pine Key, FL 33043 Changes Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).   For any questions or concerns, contact us at: Transport Pro Software, LLC Attention: Kenneth Kloeppel PO Box 430107 Big Pine Key, FL 33043 Email: support@transportpro.net Phone: 615-823-1937 ## Transport Pro Terms and Conditions - URL: https://www.transportpro.net/terms/ Review the terms and conditions for using Transport Pro's transportation management software. Terms TRANSPORT PRO END USER LICENSE AND SUBSCRIPTION AGREEMENT (EULA) IMPORTANT-READ CAREFULLY: This EULA Agreement (“Agreement”) is a legal agreement governing access to and use of the Web Applications, Software, and/or Services (as defined below). By signing this agreement or clicking “I Agree” below, accessing, or using the Web Applications, Software, and/or Services, You and any organization that You represent agree to be bound by the terms of this Agreement. If you do not agree to the terms of this AGREEMENT, do not access or use the Web APPLICATIONS, software, and/or services. 1. Overview. (a) This Agreement is between Transport Pro Software ( “OS” or “Us” or “We” or “Our”), and you and any organization (“Organization”) you represent (collectively referred to as “You” or “Your” or “Customer”). Customer represents and warrants to Us that Customer possesses the legal right and ability to enter into this Agreement. IF CUSTOMER IS NOT LEGALLY AUTHORIZED TO ASSENT TO BE BOUND TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT ACCESS OR USE PRODUCTS. (b) This Agreement governs access to any and all services (collectively “Services”) provided by Us and use of Our Web Applications and/or Software and all features thereof, including without limitation, all computer code or programming, content, data, pricing, freight information, text, documents, files, surveys, databases, reports, graphics, photos, images, software, HTML, source code, object code, xml code, and any other code in any language or format, associated media, print media, print or electronic documentation, and script forming a part thereof all goods and transactions offered via the Web Applications (collectively “Web Apps”), the Software (collectively “Software”), by Us. The Web Apps, Software, and the Services are collectively referred to as the “Products”. 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For any changes which materially adversely impact Customer (other than pricing increases authorized herein), changes will be effective thirty days after notice to you via your User Account email address or via the Admin Console, unless You notify the Help Desk via email within thirty (30) days of receiving notice that You disagree, in which case Customer shall continue to be governed by existing version of the Agreement through the end of the then-current Term. All renewal terms shall be subject to the version of this Agreement in effect at the time of renewal. 2. Proper Use of PRODUCTS. (a) Subject to the terms and conditions of this Agreement, We grant You access with a limited right to use the Products during the term of this Agreement and only for the permitted purposes and not for commercial reproduction, distribution, publication, or any other activity in contravention of this Agreement, applicable law, or our rights or any third party’s rights. The rights granted herein are a license and shall not be deemed a sale. Any rights not expressly granted herein are reserved by Us. Access to and use of the Products is limited to use under an authorized User Account (as defined below), provided by Us. Access to and use of the Products is granted to Customer only as provided for herein, Customer is NOT allowed to authorize or permit third-party access to or use of the Products and/or Services except as expressly permitted in this Agreement. Customer’s access to or use of the Products must cease immediately upon revocation or termination of the User Account provided by Us, or in the event this Agreement expires or is terminated for any reason. (b) The Products may only be accessed by authorized users(s) (“User , Users”) who have purchased required individual licenses and have active subscriptions, and Customer’s representatives may only use the number of logins or subscriptions for which payments are up to date. Software component parts may not be separated for use on more than one computer. Any web sites associated with the Products may not be taken apart, modified, used or published with other means. (c) Except as allowed by applicable law and notwithstanding contrary terms, Customer may not copy, modify, adapt, disassemble, reverse engineer, decompile, distribute, sell, lease, perform, display, transmit, create derivate works, translate, circumvent any anti-piracy technology or features that enforce limitations on use of, or otherwise alter or attempt to discover the source code, object code, or other portion of the Products except as expressly permitted herein. (d) Customer may not use the Products in any manner: (i) not authorized by this Agreement; (ii) in contradiction with any additional restrictions set forth in this Agreement; (iii) in violation of any law or governmental regulation; (iv) in violation of any fiduciary or confidential relationship; (v) or in violation of the rights of any third party. (e) Customer shall not use the Products in any way that impairs the functioning or operation of the Products or related equipment, or the use and enjoyment of the Products by other Users, as determined by Us in Our sole discretion. The Products and associated servers are not an archive, and We shall have no liability to Customer or any other person for loss, damage, or destruction of any data. It is Customer’s sole responsibility to maintain adequate business records including shipping, ordering, freight, driver data, financial, or other information. (f) Customer shall not and shall not attempt to use the Products to: (i) engage in any illegal or unauthorized use; (ii) impersonate any person or entity; (iii) “stalk” or harass any other person; (iv) harm minors in any way; (v) falsely state or misrepresent your affiliation with another person or entity; (vi) provide any false or misleading data; (vii) infringe any patent, trademark, trade secret, service mark, copyright, or other intellectual property right of another person; (viii) access or use the account of another user without permission; (ix) distribute unsolicited or unauthorized advertising, surveys, contests, promotional materials, “junk mail”, “spam”, “chain letters”, “pyramid schemes”, or other messages for any purposes; (x) distribute computer viruses or other code, files, or programs that interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (xi) “hack” or access without permission Our proprietary or confidential records or those of any other third party; or (xii) deploy or use bots, robots, web crawlers, or other similar electronics or computer code to scrub, copy, or capture data. 3. Customer Obligations. (a) We provide user accounts to an Organization (“User Account”) with login access. As provided for by this Agreement and related documents, Organization and/or You may be permitted to administer said User Accounts so as to grant access to Organization staff and/or varying levels of access as appropriate to different Organizational staff (“User Account Administration”). Customer is entirely responsible for the accuracy, appropriateness, maintenance, and effects of User Account Administration, including, but not limited to, the identification of staff, levels of access assigned to same, and all activity occurring under User Account, all computer hardware as well as the visibility or disclosure of any information viewable from any Facility computer terminal or monitor. (b) Customer may be permitted to provide, release, transmit, access, receive, or use various types of data in connection with, to, or through the Products (“User Activity”) which may include, without limitation, the following non-mutually exclusive types of data: (i) driver data; (ii) mileage, fuel, and pricing information; (iii) fuel card or other credit card or ACH transfer information; (iv) freight information; or (v) bills of lading, specifications, or SKU information (hereinafter collectively referred to as “Data”). (c) Customer represents and warrants that Customer has the full right, title, and authority to permit the use of such Data Customer provides as contemplated herein, that such Data does not infringe or violate the rights of any party, and that the submission and use of such Data is otherwise permitted as provided for by this Agreement and under applicable laws and regulations, and Customer grants Us a limited license to use the Data for Customer’s account or for archival, training, or administrative purposes. (d) Customer’s User Activity shall be limited to Data that is specific to Organization’s ongoing business. In the event Data non-specific to Organization is accessible or made available to Customer in connection with, to, or through the Products, Customer shall immediately notify Us in writing of same and shall treat the information of any other party as confidential and shall by no means provide, release, transmit access, receive, or use such data for any purposes whatsoever. (e) Customer shall promptly notify Us at the address provided below of any mistakes or errors with respect to the Products and all Data contained therein. (f) Customer warrants that Customer is solely responsible for all acts, omissions, and use under Customer’s User Account by any user whatsoever. Customer warrants that User Account Administration and User Activity (i) does not violate or infringe the rights of any persons, including without limitation, privacy rights, intellectual property rights, and other personal or proprietary rights; (ii) is not libelous, threatening, defamatory, obscene, indecent, pornographic, nor gives rise to any civil or criminal liability under U.S. or international law; (iii) does not include any bugs, bots, robots, web crawler, data scrubber, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; and (iv) is otherwise permitted under this Agreement. (g) Customer is entirely responsible for maintaining and monitoring the confidentiality of password and account login information associated with User Accounts. Customer is solely responsible for: (i) error in or damage from delivery or disclosure of Data resulting from User Account Administration or User Activity; (ii) preventing any loss or damage to or from Data through User Account Administration or User Activity; (iii) ensuring the security and integrity of Data Customer receives in connection with or through the Products; (iv) ensuring the confidentiality of Customer’s password and account information; and (v) terminating or changing any login information which has been compromised or for which an assigned user has been terminated or has resigned from the employment of Customer, for which Customer shall promptly notify Us. We are not responsible for the privacy, integrity, security, or misuse of Data, or any information or part(s) contained therein, except as expressly stated herein, and in no event shall We be responsible for the privacy, integrity, security, or misuse of Data, or any information or part(s) contained therein, once received by Customer or the acts or omissions of Customer with respect to same. (h) We specifically reserve the right to remove any Data, or parts thereof, in our sole discretion, for any reason and without notice. Customer acknowledges and agrees that pursuant to this Agreement, We have the right to terminate Customer’s access to or use of the Products, and disable, remove, or delete Data, temporarily or permanently for any reason and without notice to Customer. In the event Customer’s account, use, or access is removed or terminated, We are under no obligation to transfer or manage Data for You and any rights granted to Us with regard to Data shall survive. Customer acknowledges that termination, interruption or loss of use of the Products and the effects thereof shall not impair Customer’s ability to continue Customer’s operations. 4. Confidentiality (a) We acknowledge that any information being provided to Us by Customer and identified in writing as being confidential in nature shall be safeguarded by Us as Customer’s confidential Data, and We shall take reasonable steps, in good faith, to prevent unauthorized access to Customer’s confidential data and to allow it to be viewed only by its proper representatives and permitted business partners and vendors. Furthermore, Customer acknowledges and agrees that the Products, or portions thereof may be provided over a third party cloud environment through software, servers or other hardware located elsewhere, subject to separate terms and conditions, including disclosure to, the cloud provider or its designees, and to which you also agree. (b) Upon the termination of this Agreement by either party, We shall return any confidential information submitted to Us by Customer if requested to do so in writing within thirty (30) days. However, while We will take reasonable steps to prevent further use of Customer’s confidential Data following termination, Customer acknowledges that archival or other back-up copies of said information or Data may continue to reside in Our environment and/or the cloud. (c) Client acknowledges that the programs utilized by Us in its Products are proprietary to Us or our licensors. Client acknowledges that it is not entitled to obtain copies of or otherwise access the source code to any programs and if it obtains same, it shall safeguard the information and not allow it to be used internally or externally for any purposes. Client shall immediately return Products information to Us. (d) The Software, source code, object code, xml code, scripts, processes and non-public information about the functionality and features of the Products are confidential information, along with the terms of this Agreement but not the existence thereof. The Products may also include Data supplied by third parties and other users that may include or comprise protected and/or confidential information. Accordingly, Customer agrees, represents, and warrants, Customer shall use and disclose such Data solely for Customer’s own internal business purposes as intended under this Agreement and shall make no further disclosure or use of confidential Data or other confidential information concerning the Web Apps or Software, or portions thereof. Customer shall not use or disclose any confidential information except as expressly permitted herein, and shall safeguard all confidential information with at least the same level of care Customer affords its own confidential information and in no event less than a reasonable degree of care. (e) Notwithstanding the foregoing, a Party’s rights of confidentiality hereunder shall not apply to information that is: (i) in the public domain other than by reason of a wrongful disclosure by the other Party, or (ii) shown by documentary evidence to have been independently developed or obtained by the other Party without use of any confidential information of the first party and without breach of any duty owed to the first Party. A Party may disclose confidential information of the other Party when required to do so by law provided that the disclosing Party first gives the other Party notice of its intent to disclose and an opportunity to object to the disclosure. (f) Customer grants to Us, our licensors, designees and assigns, the non-exclusive, worldwide, right and license to use your name, trademark, logo, photographs, graphic or video images, text or other information that is not reasonably determined to be confidential or proprietary, in any format or medium, now or hereafter known. Said license shall include the right to copy, display, transmit, translate, modify or format the Data, or portions thereof for use internally by Us for training and other purposes and/or externally for marketing activities. You further consent to our use of your name, trademark and/or logo in verbal, print, online, or other marketing or promotional activities designating you as one of our customers. 5. Fees and Billing (a) Customer’s use of the Products shall be subject to the fees and details described herein, including your responsibility to pay periodic invoices, or periodic maintenance fees, or monthly and/or annual subscription fee(s). All charges and payments shall be in U.S. Dollars. Failure to make a required payment may result in suspension of services and/or termination of your account. You shall be responsible for all amounts, including reasonable attorneys’ fees and costs that we incur to collect amounts due under this Agreement. (b) Unless otherwise stated in a written Order Form, signed by both parties, initial pricing and payment terms for Products will be those which are listed on an Order Form incorporated herein by reference and applicable to the purchased Product(s) together with any additional implementation or customization fees as described on any Order Forms or Exhibits, and all amounts are due upon execution of this Agreement, with the exception of recurring monthly fees which shall be due net 30 days from invoice and shall be billed one month in advance. Fees are non-refundable. Customer shall be responsible for all taxes, governmental fees, or surcharges (except for taxes applicable to Our income), and all amounts are exclusive of any such amounts. You shall provide sufficient documents to support any tax-exempt status and/or official receipts of tax payments made or withheld. (c) Any amounts more than ten (10) days overdue shall be subject to suspension. Monthly fees shall continue to accrue during suspension and all past-due amounts shall be required to be paid in full before the suspension will be lifted. Suspension for more than sixty (60) days shall result in termination. Early termination by Customer or due to Customer’s breach shall not relieve Customer from its obligation to pay all amounts, including monthly fees for the duration of the current Term. (d) Pricing shall remain constant for the initial Term. Thereafter, pricing is subject to change once per calendar year upon ninety (30) days prior notice to Customer. 6. Warranty Disclaimer; Limitation of Liability (a) Although We use commercially reasonable efforts to maintain the security of the Products, Products are provided to CUSTOMER on an “AS IS” and “AS AVAILABLE” basis. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, QUIET ENJOYMENT, DATA ACCURACY, AND SYSTEM INTEGRATION. WE DO NOT WARRANT THAT THE PRODUCTS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE PRODUCTS WILL OPERATE WITH ANY OTHER SOFTWARE OR EQUIPMENT, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO REPRESENTATION OR WARRANTY CAN BE GIVEN THAT THE DATA IS CURRENT. We do not guarantee the accuracy, completeness, efficacy, reliability, or veracity of the Products. We make NO WARRANTY as to the security of the Products or the security or effectiveness of measures involved in User Account Administration. We neither warrant nor represent that Customer’s use of the Products is legal under all applicable laws and regulations or will not infringe rights of other parties. (b) The Products are intended as a convenience and reference for Customer to assist in its business operations. Customer shall have the ultimate responsibility for verifying all transactions and information described in the Products. USE OF THE PRODUCTS IS ENTIRELY AT CUSTOMER’S OWN RISK. Customer’s reliance on any information provided in or through the Products is at Customer’s own risk. We assume no responsibility for consequences resulting from the use of the Products, including but not limited to use of the Products which may relate to permits, load limits, privacy, financial, safety procedures, checks, or other compliance. Customers are encouraged to consult legal advisors for assistance in determining these issues as may be specific to Customer’s business. No advice or information obtained by Customer, whether written or oral, from Us shall create any warranty whether express or implied. (d) YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE AND OUR PARENT, SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, LICENSORS, AND OTHER REPRESENTATIVES SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). This limitation of liability applies without limitation to losses or damages RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE PRODUCTS; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF THE WEB PORTAL AND/OR SERVICES OR DATA; (iv) RELEASE OR DISCLOSURE OF DATA; OR (v) ANY OTHER MATTER RELATING TO THE PRODUCTS. This limitation of liability applies without limitation to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of THE PRODUCTS AND/OR SERVICES, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. (e) If at any time Customer is dissatisfied with the Products, does not agree with any portion of this Agreement, or has any other claim against Us relating to either this Agreement or the Products, then Customer’s sole, exclusive remedy is to discontinue using the Products. IN NO EVENT SHALL OUR LIABILITY WITH RESPECT TO ANY ACT, OMMISSION, DEFAULT OR BREACH UNDER OR IN CONNECTION WITH THIS AGREEMENT OR ANY MATTER CONTEMPLATED HEREBY EXCEED THE TOTAL AGGREGATE AMOUNTS ACTUALLY PAID TO US BY CUSTOMER UNDER THIS AGREEMENT FOR THE IMMEDIATELY PRECEEDING CALENDAR YEAR. (f) Neither Party shall be liable for failure to perform the party’s obligations if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity or telephone service. (g) Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to Customer. 7. Indemnity Customer agrees to indemnify, defend, and hold harmless Us, our parent, subsidiaries, affiliates, licensors, and their respective officers, directors, shareholders, employees, representatives and agents from and against any and all claims, demands, liabilities, expenses (including reasonable attorneys’ fees and costs) and damages arising out of claims resulting from Customer’s User Account Administration and User Activity, including without limitation claims arising out of Data, Customer’s violation of a third party’s intellectual property or other rights, or any claims alleging facts that if true would constitute a breach by Customer of the terms and conditions of this Agreement. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by Customer, and in such case, Customer agrees to cooperate with Our defense of such claims. 8. Term & Termination (a) This Agreement shall commence upon execution and continue for an initial term of one year, and shall then automatically renew for successive one year terms unless either party provides written notice of its intent not to renew within ninety (90) days prior to the expiration of the then-current term. Customer may terminate this Agreement early only upon the occurrence of a material breach if We fail to cure within thirty (30) days of written notice thereof. (b) Notwithstanding the above, We may suspend, terminate, or deny Customer’s access to and use of the Products and/or Services in whole or in part, and/or terminate or revoke any or all of Customer’s other rights granted under this Agreement if Customer fails to comply with this Agreement, including failure to make any payment required herein. Automatic termination results in the event for any reason that the Products are discontinued or if server or infrastructure components through which the Products are offered are discontinued or become unavailable, or if Customer ceases its business operations or becomes subject to insolvency proceedings and the proceedings are not dismissed within ninety days. Any termination of this Agreement shall not affect the respective rights and obligations of the parties arising before the date of termination, and all license rights to Data loaded, posted, or published through the Products as granted herein to Us shall survive in perpetuity. (c) In the event of termination or expiration for any reason, Customer must immediately cease accessing and/or using the Products, and must remove and destroy all material provided or owned by Us in Customer’s possession obtained from or through the Products, including any archival, installed, or stored copies. Customer must promptly provide Us with written verification of completion of such destruction upon request. 9. Intellectual Property (a) We or our licensors are the owner of all right, title, and interest in and to the Products, and all portions thereof (including but not limited to all U.S. and international copyrights, trademarks, patentable inventions, trade secrets, and other intellectual and proprietary rights) and any revisions or derivatives thereof, whether or not authorized; provided, however, that Customer shall retain all right, title, and interest in and to its Data loaded, posted, or otherwise provided via the Products. (b) All content, software, HTML, source code, object code, and any other code, associated media, print media, online or electronic documentation, data, databases, and script forming a part of Products, and all trademarks, service marks, trade dress, logos, and tag lines displayed on the Products and/or Services, as well as all trade secrets, patents and patentable inventions (collectively, the “Intellectual Property”), are the sole and exclusive property of Us or our licensors. Customer shall not challenge the Intellectual Property rights associated with the foregoing or do anything that might impair or damage those rights. Customer is not granted any right or license, either express or implied, in any copyright, trademark, service mark, trade dress, logo, tag line, patent, trade secret, right of publicity, or other Intellectual Property or proprietary right of Us or our Products or any of the goodwill associated with any of the foregoing. Customer shall not reproduce, edit, modify, adapt, or distribute the foregoing for any purpose whatsoever in violation of Intellectual Property rights. If Customer requests customization of any Product, Customer acknowledges and agrees that We shall continue to own all rights to the revised or customized Products. (c) Customer shall not remove any copyright, trademark, or other proprietary legends or notices that appear on, in, or as part of the Products. 10. Availability, Training and Support (a) We shall use commercially reasonable efforts to make the Web Apps and Software available to Customer twenty-four hours a day, every day, including weekends and holidays, but exclusive of maintenance and repair periods. However, Customer acknowledges that (i) the availability of the Web Apps and/or Software in part depend upon the Internet and other third party products and services, and (ii) We are not responsible for any adverse impact on the Products resulting from problems attributable to the Internet or any such third party products or services. Should the system become unavailable, We will act in good faith to expediently restore service and functionality. (b) We shall provide basic support (the “Help Desk”) to answer Products-related questions from Monday through Friday, except during federal holidays, during the hours of 8:00 A.M. to 5:00 P.M. Central Daylight Time. Email support is included in licensing fees. Additional pre-paid telephone support or other training, maintenance, or support may be available at an additional charge via email, internet, onsite training, or other means upon mutual written agreement. Help Desk inquiries are typically answered in a short time, however depending on support traffic, a response may take 24 to 48 hours. To the extent Customer desires additional training or support services, as described on Exhibit 1 or an amendment to this Agreement. 11. Third Party Components & Links To Other Internet Sites Customer is responsible for providing all equipment, Internet connections, and software necessary to operate the licensed Products, including any necessary or desirable third party software, operating systems, databases, or other components. Links to Internet sites owned, operated, or maintained by third parties not under Our control may be available through the Products. These links are provided for Customer’s convenience and reference only. Such links are not and shall not be deemed to be Our endorsement of the organization or individual associated with the linked site. We are not responsible for the content, quality, security, or accuracy of any materials or sites referenced or linked through Products. Customer assumes sole responsibility and liability for Customer’s use of such linked sites. 12. Assignment Customer shall not, without Our prior written consent which shall not be unreasonably withheld, assign or otherwise transfer this Agreement or assign, delegate, or otherwise transfer any of Customer’s rights, duties, or obligations under this Agreement and any such prohibited assignment, delegation or other transfer shall be void. This Agreement shall inure to the benefit of Our and Customer’s permitted successors, assigns, and licensees. 13. Injunctive Relief; Remedies Customer agrees that Our remedy at law for any actual or threatened breach of this Agreement would be inadequate and that We shall be entitled to injunctive relief in addition to any other legal or equitable remedies, including damages, that We may be legally entitled to recover. In any action to enforce this Agreement, whether a court proceeding, settlement, mediation, arbitration or otherwise, We shall be entitled to recover its reasonable expenses, including attorneys’ fees. All rights and remedies granted to Us under this Agreement are cumulative and not alternative, and are in addition to all other rights and remedies available to Us at law or in equity. 14. Governing Law; Limit on Commencing Actions This Agreement is governed by the laws of the State of Florida, U.S.A. without regard to the conflicts of laws principles thereof. Customer must commence any cause of action or claim against Us within one (1) year after the cause of action or claim arises, otherwise Customer agrees that Customer’s cause of action or claim shall be barred. 15. ARBITRATION AGREEMENT AND JURY TRIAL WAIVER, CLASS ACTION WAIVER, AND FORUM SELECTION CLAUSE (a) All controversies, disputes, demands, counts, claims, or causes of action between Customer and Us, including disputes arising out of, under, or related in any way to this Agreement, the Products, the Privacy Policy or the validity of any of the foregoing, shall exclusively be settled through binding arbitration to take place in Key West, FL, unless otherwise agreed in writing by the parties. (b) Arbitration shall be subject to the Federal Arbitration Act and not any state arbitration law. The arbitration shall be conducted before one commercial arbitrator with substantial experience in resolving commercial contract disputes from the American Arbitration Association (“AAA”). As modified by this Agreement, and unless agreed upon by the parties in writing, the arbitration will be governed by the AAA’s Commercial Arbitration Rules and, if the arbitrator deems them applicable, the Supplementary Procedures for Consumer Related Disputes (collectively “Rules and Procedures”). (c) Customer is thus GIVING UP CUSTOMER’S RIGHT TO GO TO COURT to assert or defend Customer’s rights under this contract EXCEPT for matters that may be resolved by small claims court (as specified below). Customer’s rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury. Customer is entitled to a FAIR HEARING, BUT arbitration procedures are SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT. Arbitrator decisions are as enforceable as any court order and are subject to VERY LIMITED REVIEW BY A COURT. (d) The parties must abide by the following rules: (a) for any claim that could otherwise be resolved in small claims court (as specified below), the arbitration shall be conducted solely based on written submissions and, if the arbitrator deems it appropriate, a telephonic hearing; (b)if the claim exceeds what can be recovered in a said small claims court, the arbitration shall be conducted solely based on written submissions or a telephonic hearing, unless the arbitrator deems a face-to-face hearing is appropriate, in which case one should be held at a location agreed to by Customer and Us, and if the Parties cannot agree on a location for the hearing, the arbitrator will determine a location for the proceedings which is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances; (c) the arbitrator’s ruling is binding and not merely advisory; (d) ANY CLAIMS BROUGHT BY CUSTOMER OR US MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING; (e) THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING, (f) in the event that Customer is able to demonstrate that the costs of arbitration will be prohibitive as compared to costs of litigation, We will pay as much of your filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive as compared to the cost of litigation, (g) We also reserve the right in its sole and exclusive discretion to assume responsibility for all of the costs of the arbitration; (h) the arbitrator shall honor claims of privilege and privacy recognized at law; (i) a decision by the arbitrator (including any finding of fact and/or conclusion of law) against either Customer or Us shall be confidential unless otherwise required to be disclosed by law or by any administrative body and may not be collaterally used against either of them in existing or subsequent litigation or arbitration involving any other person or any other of Our customers; and (j) each side pays its own attorneys’ fees and expenses unless there is a statutory provision that requires the prevailing party to be paid its fees’ and litigation expenses. (e) Notwithstanding the foregoing, either party may bring an individual action which can be resolved in small claims court (or equivalent) in Monroe County, Florida to which you consent to jurisdiction. Further, claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of the other party’s patent, copyright, trademark, or trade secret shall not be subject to this arbitration agreement. Such claims shall be exclusively brought in the state or federal courts located in Monroe County, Florida. Additionally, notwithstanding this agreement to arbitrate, either party may seek emergency equitable relief before the state or federal courts located in Key West, Florida in order to maintain the status quo pending the arbitrator’s ruling, and hereby agree to submit to the personal jurisdiction of the courts located within Monroe County, Florida. A request for interim measures shall not be deemed a waiver of the right to arbitrate. (f) With the exception of subparts (d) and (e) in the paragraph above (prohibiting arbitration on a class or collective basis), if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the Rules and Procedures, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, either subpart (d) or (e) is found to be invalid, unenforceable or illegal, then the entirety of this arbitration provision shall be null and void, and neither party shall be entitled to arbitration. In the event this agreement to arbitrate is held unenforceable by a court, or in the event AAA refuses to arbitrate the Dispute, all controversies, disputes, demands, counts, claims, or causes of action between Us and Customer shall be exclusively brought in the state or federal courts located in Monroe County, Florida for such purpose and for any other action contemplated in this Section 16. (g) For more information on AAA, its Rules and Procedures, and how to file an arbitration claim, you may call AAA at 800-778-7879 or visit the AAA website at http://www.adr.org. 16. Binding Agreement, Interpretation & Severability A printed version of this Agreement and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to the Products and/or Agreement to the same extent and subject to the same conditions as other business documents and records. We recommend Customer print a copy of the applicable version of this Agreement for Customer’s records. The section titles in this Agreement are for convenience only and carry no contractual or legal effect whatsoever. If any part of this Agreement is determined by a court of competent jurisdiction to be invalid or unenforceable, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement shall continue in effect. 17. No Waiver Our failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of said right or provision unless the waiver is in writing signed by both parties, and any single waiver shall not constitute a future waiver of any similar provision or obligation. 18. Notices & Contact Information Any notice required or desired to be given under this Agreement shall be deemed given if provided in writing via overnight carrier, certified mail, or an email address designated for such notification purposes. If to Us, notification can be made at the addresses listed above or by email to support@transportpro.net, and if to You, notification can be made at the addresses or email designated in User accounts. Notice shall be effective upon the date of confirmed delivery. 19. No Third Party Beneficiaries No other third party beneficiaries are created by or shall be implied under this Agreement. 20. Entire Agreement This Agreement, together with any amendments, exhibits, and other addenda, if any, constitute the entire agreement and understanding of the parties relating to the Products and supersedes all prior or contemporaneous negotiations, promises, representations, communications, undertakings, or agreements, either written or oral, of either or both parties in connection therewith. No terms on any order form or purchase agreement shall supersede this Agreement. BY SELECTING “I AGREE” CUSTOMER IS DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO EACH OF THE ABOVE TERMS, CONDITIONS, AND NOTICES. IF CUSTOMER DOES NOT UNDERSTAND OR AGREE TO EACH OF THE ABOVE TERMS, CONDITIONS, AND NOTICES DO NOT ACCESS OR USE THE PRODUCTS. Date Published: January 8, 2024 at 20:30 CST Revision: 2024.01.08.01