Software Support

Transport Pro offers free email support for all customers. In addition, Transport Pro provides customers with user manuals and videos for training purposes. Below is a list videos to help and we can provide user manuals upon request.

View User Guides and Videos

For additional assistance, please email the support team at support@transportpro.net.

Our Process

We like to get to know you and your business needs. A Transport Pro team member will take the time to cover all of the software features and train your team on how to use the system to make sure you take advantage of the efficiencies Transport Pro can bring.

MEET

PLAN

TRAIN

LAUNCH

About Us

Transport Pro is a leading cloud-based transportation management software (TMS) that offers cutting-edge technology to fleets, brokers, and 3PLs. As a fully integrated platform, Transport Pro serves as the main hub for all business operations, and helps transportation companies automate the entire lifecycle of a load, from dispatch, imaging, billing, settlements, accounting, and reporting. Leveraging the latest technology, Transport Pro provides brokerages with modern capacity and tracking solutions, and gives trucking companies essential tools to proactively manage drivers, safety, and maintenance. The TMS features powerful, built-in tools that eliminate manual processes, so that teams can focus more on business growth and customer relationships. Easily implemented across multiple locations, Transport Pro is built for transportation companies that are ready to scale their operations.

	Transport Pro
	Starting at $500/month $50/user, min 10 users per month
	Contact Us
Support
Email and phone support Monday - Friday, 8:30am to 5:00pm central time

Load Management
Load planning, dispatch management
Access to the Transport Pro Exchange load and truck board
Dispatch / Manage Owner Operators
Dispatch / Manage Company Drivers
Email driver dispatch information with one click
Automatic email to customers for dispatch updates
SMS Messaging direct to driver ¹
ELD Integration: KeepTruckin, PeopleNet, Qualcomm, Samsara, and others

Brokerage Module
Capactiy Matching, Rating, and offers
Electronic Rate Confirmation signatures¹
MacroPoint, Fourkites, and DAT OnTime
SMS Messaging direct to driver ¹
Manage Carrier Quick Pay options
Automated load posting DAT, ITS, Getloaded, and others ¹
Carrier Onboarding & Monitoring ¹

Equipment Maintenance
Manage Repair Orders & Work Orders
Manage Preventative Maintenance Schedules
Manage Part Warranty status
Reporting on equipment downtime, profitability, and more

Safety
Manage driver and equipment safety dates such as CDL, MVR, tags, etc
Manage driver certifications and training reports

Customers
Establish, manage and maintain customer accounts
Establish, manage and maintain shipper/consignee locations
Customer credit limit reports and tools
Sales CRM platform for sales teams

Billing
Automatically submit factored invoices and buy sheets
Email invoices and PODs directly to customers

Settlements
Automatic driver load settlement calculations
Set up recurring settlements and payment adjustments
Set up and transmit direct deposits to your bank

Fuel Card Management ²
Download daily fuel card transactions to Settlements
Block / Unblock fuel cards in real-time
Load Settlement money to fuel cards in real-time

Imaging
Index and manage required documentation electronically
Download documents from Transflo, Trippak and other scanning solutions

Accounting
Accounts Payable
Accounts Receivable
Cash Reconciliation
Chart of Accounts
Custom Financial Report Builder
Fixed Assets
General Ledger
Manage Cash Accounts
Standard Financial Reports

Operational Reports
Dispatch Continuity Report
Driver Activity Report
Driver Training Report
Equipment Location Report
Safety Summary Report
Tractor/Trailer Activity Report

Sales Reports
Customer Activity Reports
Mapping Reports
Terminal Activity/Revenue Reports
Terminal Scorecards
+ more


Below is a list of our integration partners, along with descriptions of what each integration provides. Our
Carrier Monitoring
DAT CarrierWatch®	This integration offers carrier onboarding and monitoring.
SaferWatch	This integration offers carrier onboarding and monitoring.
My Carrier Packets	This integration offers carrier onboarding and monitoring.
ELDs
Omnitracs	Get automatic location updates, real-time HOS, in-cab messaging, and odometer readings with Omni IVG.
KeepTruckin	Get automatic location updates, real-time HOS, in-cab messaging, and odometer readings.
Samsara	View automatic location updates, real-time HOS, and pull odometer readings.
Geotab®	This integration provides location updates.
Peoplenet	This integration offers location updates and in-cab messaging.
Factoring
Apex®	This integration offers the ability to send schedules from Transport Pro to Apex.
eCapital®	This integration offers the ability to send schedules from Transport Pro to eCapital.
Fuel Cards
Comdata®	This integration offers daily fuel card transaction downloads as well as real-time settlements payment connectivity.
EFS®	This integration offers daily fuel card transaction downloads as well as real-time settlements payment connectivity.
Fleetone	This integration offers daily fuel card transaction downloads.
Love's	This integration offers daily fuel card transaction downloads.
TCS®	This integration offers daily fuel card transaction downloads.
IFTA
ProMiles®	This integration offers a state-to-state mileage report.
Imaging
Transflo®	The integration offers a document scanning workflow solution.
Transflo® Mobile	This integration offers a direct scanning solution for drivers.
Load Boards
DAT®	This integration offers load posting.
Internet Truckstop	This integration offers load posting and a search loads function.
NextLoad®	This integration offers load posting.
Post Everywhere®	This integration offers load posting.
Tracking
MacroPoint™	This integration offers carrier tracking.
DAT OnTime™	This integration offers carrier tracking.
FourKites	This integration offers carrier tracking.
Trailer Tracking
Spireon®	This integration offers trailer tracking.
SkyBitz	This integration offers trailer tracking.
Rhino Fleet Tracking	This integration offers trailer tracking.
Samsara	This integration offers trailer tracking.